Hotel near Guanqian Street/Pingjiang Street/Downtown,Suzhou63.8% of visitors choose this area
The Mercure Suzhou City Center is an ideal spot for travelers wanting to discover the city. The Mercure Suzhou City Center is an ideal choice for travelers who want to take in the sights and sounds of Suzhou. The hotel is conveniently located just 6km from Suzhou Railway Station and 40km from Sunan Shuofang International Airport. Transportation around the city is also convenient, with Lindun Lu Metro Station within walking distance. The nearby area boasts an abundance of attractions including Guanqian Street, Twin Pagoda Temple and Suzhou Pingtan. In their spare time, guests can explore the hotel's surroundings. This Suzhou hotel features parking on site. When it comes to Suzhou hotels, the Mercure Suzhou City Center is highly regarded for its excellent facilities. This hotel is particularly popular with those traveling with families.
Lloo ping2024.11.26
We were warmly welcomed by the staff at the front desk. Both accommodated us in a friendly manner and kindly arranged our rooms to our liking, patiently answered questions, and even went as far as to recommend places to eat after overhearing our discussion on lunch. The check-in process was speedy and efficient; we were soon showed to our rooms after only a few minutes of waiting. The rooms were cosy and homey, and the breakfast is decent taste wise with a wide and healthy selection of different cuisines. Overall, this was a wonderful experience with exceptional service. Opposite Ping Jiang Road
Hotel near Taihu Lake/ Eastern Mountain/ Western Mountain,Suzhou3.3% of visitors choose this area
Meihaolizhi Hotel (Suzhou Taihu Lake store) is located in the core of Suzhou Taihu Lake National Tourist Resort with pleasant scenery. The west side is Xishan interchange and the entrance and exit of S9 Suzhou Shaoxing expressway. The transportation is very convenient. It is close to Taihu Lake in the South and has 30000 hectares of Taihu Lake scenery. The surrounding famous scenic spots include Suzhou Taihu Lake National Wetland Park, Yuyang mountain scenic spot, dome mountain scenic spot, Dongshan scenic spot and xishanfeng scenic spot Scenic area, Mudu scenic area and many other scenic spots.Meihao Lizhi Hotel, developed by Meihao Hotel Group for seven years, is an urban tourism resort hotel with original ecological design, intelligent life experience, high-grade bed products, washing and care suits, and family affection. Its design style takes the return to nature gray brick, log and cement wall as the main tone, presents the classical garden scenery in abstract artistic form creatively, and creates for middle and high-end business travelers Housekeeper service, let you live in the city for a long time, feel the natural feeling of leisure and relaxation.The hotel has plenty of free parking spaces, conference rooms, Taihu Yayuan restaurant, authentic food, blue ocean fragrance, elegant and soothing music, so that you can enjoy the heart nourishing holiday life brought by Suzhou Wuyue culture
GGuest User2025.01.31
The hotel is in a great location with convenient transportation to all the famous attractions. The rooms are comfortable and sanitary, and the area is large, so it is quite comfortable to live in. What exceeded my expectations the most was that the service staff were very enthusiastic and the service was in place. Especially the front desk staff Xiao Huang, who was sincere and enthusiastic, making people feel at home. Overall, I think the hotel is very cost-effective and highly recommended.
Pet-friendly homestay, the environment is considered good in this area. As soon as I stepped into the small yard, I felt instantly cured. The boss and the aunt at the front desk were very polite and told us which attractions were nearby. Breakfast and dinner are delicious (braised ribs are slightly salty đ¤Ł). Some suggestions: the pillow is too high and a bit hard, you can add soft short pillows to choose from. There is a small round table in the family room, not enough to put things. There is no place to put clothes in the bathroom. Other aspects are perfect!
GGuest User2024.11.17
Pet-friendly homestay, the environment is considered good in this area. As soon as I stepped into the small yard, I felt instantly cured. The boss and the aunt at the front desk were very polite and told us which attractions were nearby. Breakfast and dinner are delicious (braised ribs are slightly salty đ¤Ł). Some suggestions: the pillow is too high and a bit hard, you can add soft short pillows to choose from. There is a small round table in the family room, not enough to put things. There is no place to put clothes in the bathroom. Other aspects are perfect!
Outstanding
79 reviews
4.7/5
Price from
PHP 3,485
per night
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Hotel near Taihu Lake/ Eastern Mountain/ Western Mountain,Suzhou3.3% of visitors choose this area
The HUYU is a great choice for guests looking for accommodation in Suzhou, having been recently opened in 2022. From the hotel, Shengze Railway Station is approximately 81km away. Traveling to and from the railway station is easy with Shengze Railway Station located approximately 81km away. There is no shortage of things to see in the area, with the Tangli Ancient Village, Great Ruyi Sacred Place and Taihu Xishan Geological Park all nearby. In their spare time, guests can explore the hotel's surroundings. This Suzhou hotel features parking on site. According to our trusted guests, the facilities at this hotel are first-rate. For guests traveling with families, this hotel is consistently one of the most popular choices.
GGuest User2025.01.25
Before checking in, I was worried that it would be a replica of an internet celebrity. After checking in, I found that the overall quality and service were very good. The room facilities are very thoughtful. There are Marshall speakers, projectors, floor heating, and the bathroom is equipped with a face towel. The bathtub on the balcony is very comfortable. You can also listen to the sound of the waves of Taihu Lake. The scenery of Taihu Lake and mountains is outside the window. It is super healing. The afternoon tea is very good. I like the matcha soy milk and fruit tea. The breakfast is a little inferior. The coffee is a bit unpalatable. It is said that the barista has to go to work at 11 o'clock. I experienced boating on the lake during the day, but I found that the little red house in the middle of the lake is made of paper, hahaha. The Shiba Inu and watermelon in the B&B are so cute. Help me. I had a very happy stay for one night. It felt like a paradise. I hope the quality of accommodation can continue.
Hotel near Taihu Lake/ Eastern Mountain/ Western Mountain,Suzhou3.3% of visitors choose this area
Room: The room we stayed in was spacious and clean, the details were exquisite to the toothbrush, it was super comfortable to use, and the dry and wet were separated. The room was complete with daily washing supplies. The air conditioner is brand new, quiet and warm. The toilet is automatically flushed.
Facilities: This Taihu Lake View B&B is high-end atmosphere and perfect. The dishes in the restaurant are super delicious. The boss grows his own vegetables, raises chickens, and the white water fish is fresh. I ate it twice a day. The silver fish runs the eggs. The children like it the most. The vegetables are fresh, the water stew is tender, and the Taihu dishes are stew. It is also equipped with a restaurant, private room, meeting room, karaoke room, chess and card room, outdoor hot spring pool, outdoor leisure and so on. There is also a 1500-year-old tree in their backyard, which is really cool under the big tree.
Hygienic: The sanitary environment is like a five-star hotel, from the room to the public activity area is spotless, and the nanny-level is super clean.
Environment: Sanjiang B&B is located by the Taihu Lake in Xishan. It is a lake view B&B in a real sense. It takes about 10 minutes to walk out of the B&B. The seagulls fly in groups. Remember to take some bread or steamed buns when you go. You must give you the same frame as the seagulls.
Service: The boss and the proprietress are local Xishan people, amiable, responsive, and the service is not said. The boss also likes to make friends. I heard from repeat customers that anyone who has been to Sanjiang B&B, whether it is dining or accommodation, has finally become a friend of the boss!
GGuest User2025.02.21
Room: The room we stayed in was spacious and clean, the details were exquisite to the toothbrush, it was super comfortable to use, and the dry and wet were separated. The room was complete with daily washing supplies. The air conditioner is brand new, quiet and warm. The toilet is automatically flushed.
Facilities: This Taihu Lake View B&B is high-end atmosphere and perfect. The dishes in the restaurant are super delicious. The boss grows his own vegetables, raises chickens, and the white water fish is fresh. I ate it twice a day. The silver fish runs the eggs. The children like it the most. The vegetables are fresh, the water stew is tender, and the Taihu dishes are stew. It is also equipped with a restaurant, private room, meeting room, karaoke room, chess and card room, outdoor hot spring pool, outdoor leisure and so on. There is also a 1500-year-old tree in their backyard, which is really cool under the big tree.
Hygienic: The sanitary environment is like a five-star hotel, from the room to the public activity area is spotless, and the nanny-level is super clean.
Environment: Sanjiang B&B is located by the Taihu Lake in Xishan. It is a lake view B&B in a real sense. It takes about 10 minutes to walk out of the B&B. The seagulls fly in groups. Remember to take some bread or steamed buns when you go. You must give you the same frame as the seagulls.
Service: The boss and the proprietress are local Xishan people, amiable, responsive, and the service is not said. The boss also likes to make friends. I heard from repeat customers that anyone who has been to Sanjiang B&B, whether it is dining or accommodation, has finally become a friend of the boss!
Hotel near Taihu Lake/ Eastern Mountain/ Western Mountain,Suzhou3.3% of visitors choose this area
The Hong Boutique Hostel provides a great place for travelers to relax after a busy day. The Hong Boutique Hostel is an ideal choice for travelers who want to take in the sights and sounds of Suzhou. In terms of transportation, Shengze Railway Station is approximately 87km away. The nearest railway station is Shengze Railway Station, approximately 87km away. This hotel is located near many of Suzhou's attractions including Da Guanyin Zen Temple, Great Ruyi Sacred Place and Xishan Giant Buddha of Guanyin in Xishan Scenic Area. When guests have some time on their hands they can make use of the onsite facilities. This Suzhou hotel offers parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling with families, this hotel is consistently one of the most popular choices.
JJuexiu2024.12.28
đI have stayed in this hotel from Wuxi to Suzhou for two consecutive weekends...
In Suzhou! Checked out! Can be revisited
đA boutique homestay that makes people live very comfortably! đĄ
đżButler service
With caring butler service, đEvery stay is as warm as going home.
đ˝ď¸Every meal here is made with care, and the taste buds also take a journey. âď¸Freshly ground coffee awakens every cell and starts a beautiful day.
đIt's late at night, and there are warm snacks to accompany you into a sweet dream.
đSuper beautiful lake view
The lake view outside the window is so beautiful that people don't want to leave, whether it is sunrise or sunset.
In the room
đśHigh-quality Harman Kardon speakers, you can also enjoy the shock of the concert in the room. đ¨Dyson hair dryer, hair style is always in the best condition. đ§´All toiletries are L'Occitane, skin is best cared for.
đThe bedding here is really comfortable and you wonât want to get up once you lie down!
Itâs definitely a good choice for you to come here for a tripđ§łđ
Hotel near Taihu Lake/ Eastern Mountain/ Western Mountain,Suzhou3.3% of visitors choose this area
The Staying House is a great choice for guests looking for accommodation in Suzhou, having been recently opened in 2022. Suzhou New Area Railway Station and Sunan Shuofang International Airport are located 46km and 58km away respectively. With Dongcun Gucun, Jingxiu Hall and Hengshan Island all within a short distance, there is no shortage of things to do in the area. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. For those driving themselves, parking is provided on site. According to our trusted guests, the facilities at this hotel are first-rate. For guests traveling with families, this hotel is consistently one of the most popular choices.
GGuest User2025.01.27
It definitely exceeded my expectations! Thinking of taking my children on a trip to the suburbs before the New Year, Suzhou is of course the first choice. I accidentally searched for this store. After booking, the housekeeper Xiao Jin asked Ctrip to add my WeChat. He carefully informed me of the precautions, parking, check-in, pets and other issues on WeChat. He was very patient. After checking in, I found that whether it was the hygiene of the room or the layout, it was the Japanese style I liked. The private bath was especially great. It was a great experience to soak in the hot spring on the balcony in the misty afternoon! In the afternoon, there were also river gulls coming back to find food. Xiao Jin also thoughtfully prepared bread. The children had a lot of fun. When I checked out today, I kept telling me that I would come again next time. When I left, the housekeeper also helped me take the luggage to the car. I strongly recommend this hot spring, quiet and comfortable!
Hotel near Taihu Lake/ Eastern Mountain/ Western Mountain,Suzhou3.3% of visitors choose this area
I came here with my two sisters. Because we came on a working day, there were relatively few people on the island, so I was really happy! ! !
After arriving, we went to take a boat ride to pick lotus pods recommended by the owner of the B&B. We took a lot of beautiful pictures. Watching the sunset in the middle of Taihu Lake is really beautiful. The sunset on Sanshan Island is absolutely beautiful!
We also ate a lot of special lake food at the B&B. After dinner we went to set off fireworks. There is no restriction on setting off fireworks on the island.
At night, I could see the stars on the balcony of my room while enjoying the evening breeze. It was really a healing trip.
SShuibuxinghhhhh2024.09.04
I came here with my two sisters. Because we came on a working day, there were relatively few people on the island, so I was really happy! ! !
After arriving, we went to take a boat ride to pick lotus pods recommended by the owner of the B&B. We took a lot of beautiful pictures. Watching the sunset in the middle of Taihu Lake is really beautiful. The sunset on Sanshan Island is absolutely beautiful!
We also ate a lot of special lake food at the B&B. After dinner we went to set off fireworks. There is no restriction on setting off fireworks on the island.
At night, I could see the stars on the balcony of my room while enjoying the evening breeze. It was really a healing trip.
Hotel near Taihu Lake/ Eastern Mountain/ Western Mountain,Suzhou3.3% of visitors choose this area
The homestay is very new and suitable for young people. There are many activities to play casually, karaoke billiards and fishing. Several younger brothers and sisters are also very nice, try to match our needs. Suitable for a group of people to party and also suitable for friends to have a pleasant weekend.
GGuest User2024.12.29
The homestay is very new and suitable for young people. There are many activities to play casually, karaoke billiards and fishing. Several younger brothers and sisters are also very nice, try to match our needs. Suitable for a group of people to party and also suitable for friends to have a pleasant weekend.
Hotel near Guanqian Street/Pingjiang Street/Downtown,Suzhou63.8% of visitors choose this area
The Kimpton Bamboo Grove Suzhou is a great choice for guests looking for accommodation in Suzhou, having been recently opened in 2022. With Suzhou Railway Station just 8km away and Sunan Shuofang International Airport only 45km away, transportation is very convenient. In addition, Nanyuanbeilu Metro Station is just a short walk away. With multiple attractions nearby including Laurel Park, Keyuan Garden and Master-of-Nets Garden(Wangshi Garden), guests will find plenty to keep themselves occupied. After a long day of sightseeing, guests can retire to the comfort of the hotel. This Suzhou hotel features parking on site. According to our trusted guests, the facilities at this hotel are first-rate. For guests traveling with families, this hotel is consistently one of the most popular choices.
AAnna2024.12.18
Hotel was beautiful, everything was clean, all staff were so polite, helpful and nice! All the amenities were fantastic, the slippers were especially comfortable and body lotion was great (we bought a bottle afterwards)! Hotel lobby was beautiful with all the Christmas decorations and everything smelled nice (they even had diffusers inside the lifts). Hotel breakfast was quite good too with some Suzhou specialities like noodles, and a mix of western and Chinese varieties. We had a room with balcony and it was beautiful in the morning with the sunlight coming through, was also great to sit there to get some fresh air! Another special mention to all the staff, they carried our luggage to/from car, always opened the door for us, answered all our questions with patience! My parents also loved the bathtub where they could relax after a day out!
Outstanding
9931 reviews
4.8/5
Price from
PHP 8,461
per night
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Top 20 Premium-Hotels in Suzhou
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No.
1
4.8/5
9931 review
Kimpton Bamboo Grove Suzhou
Hotel near Guanqian Street/Pingjiang Street/Downtown, Suzhou
"Garden view""Great design"
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No.
2
4.8/5
8085 review
Niccolo Suzhou
Hotel near East of Suzhou Industrial Park/Eslite, Suzhou
"Friendly front desk staff""Delicious breakfast"
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No.
3
4.9/5
184 review
Club Med Urban Oasis Taicang Resort
Hotel near Taicang Alpine Snow World/Taicangnan, Taicang
"Great service""Great stay!"
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No.
4
4.5/5
264 review
Banyan Tree Yangcheng Lake
Hotel near Yangcheng Lake Resort/ HB World, Suzhou
"Delicious breakfast""Garden view"
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No.
5
4.7/5
532 review
Jiangnan House Changyuan
Hotel near Guanqian Street/Pingjiang Street/Downtown, Suzhou
"Garden view""Classy environment"
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No.
6
4.8/5
11028 review
InterContinental Suzhou
Hotel near East of Suzhou Industrial Park/Eslite, Suzhou
"Delicious breakfast""Secluded lake view"
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No.
7
4.7/5
5087 review
W Suzhou
Hotel near West of Suzhou Industrial Park/Suchow Center, Suzhou
"Great design""Delicious breakfast"
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No.
8
4.8/5
11682 review
Crowne Plaza Suzhou
Hotel near West of Suzhou Industrial Park/Suchow Center, Suzhou
"Delicious breakfast""Secluded lake view"
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No.
9
4.8/5
3059 review
Hotel Indigo Suzhou Yangcheng Peninsula
Hotel near Yangcheng Lake Resort/ HB World, Suzhou
"Great for kids""Secluded lake view"
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No.
10
4.8/5
3848 review
Tonino Lamborghini Hotel Suzhou
Hotel near West of Suzhou Industrial Park/Suchow Center, Suzhou
"Classy environment""Garden view"
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No.
11
4.7/5
1853 review
Scholar Shan Tang Hotel
Hotel near Shi Road/Shantang business district, Suzhou
"Classy environment""Garden view"
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No.
12
4.8/5
452 review
No.56, Arthraxon Lane, Gusu District, Suzhou, Jiangsu, China
Hotel near Guanqian Street/Pingjiang Street/Downtown, Suzhou
"Delicious breakfast""Great design"
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No.
13
4.8/5
3762 review
East Tai Lake Grand Hotel
Hotel near Wujiang Suchow Bay Scenic region, Suzhou
"Great for kids""Delicious breakfast"
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No.
14
4.7/5
2255 review
Hualuxe Suzhou Bay Hot Spring Resort
Hotel near Wujiang Suchow Bay Scenic region, Suzhou
"Relaxing hot springs""Friendly front desk staff"
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No.
15
4.7/5
1887 review
Hilton Suzhou New District
Hotel near Huqiu New Urban District/ Hanshan Temple, Suzhou
"Classy environment""Great for kids"
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No.
16
4.8/5
8023 review
Hotel Indigo Suzhou Grand Canal, an IHG Hotel
Hotel near Huqiu New Urban District/ Hanshan Temple, Suzhou
"Delicious breakfast""Great design"
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No.
17
4.8/5
1564 review
Fairmont Yangcheng Lake
Hotel near Kunshan Yangcheng Lake, Kunshan
"Secluded lake view""Great for kids"
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No.
18
4.8/5
2369 review
Hotel Indigo Suzhou Jinji Lake
Hotel near East of Suzhou Industrial Park/Eslite, Suzhou
"Great design""Delicious breakfast"
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No.
19
4.8/5
6338 review
Hyatt Regency Suzhou
Hotel near East of Suzhou Industrial Park/Eslite, Suzhou
"Delicious breakfast""Friendly front desk staff"
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No.
20
4.8/5
3670 review
Kempinski Hotel Suzhou
Hotel near West of Suzhou Industrial Park/Suchow Center, Suzhou
"Secluded lake view""Delicious breakfast"
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Latest Reviews for Suzhou Hotels
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Read genuine traveler ratings & reviews to find your perfect stay.
4.9/5
Perfect
FFlorence1Such a friendly hotel and much better value for money than some of the big names. Room was really big and very clean, bathroom a little old but spotless. As a family of four this was a good choice for us. The staff were lovely, they honestly put some of the 5* to shame, they were really helpful with everything. Breakfast is fine if you are happy with Chinese food, lots of choice for this (there were some western options) and happy to share a table. Beds were a little on the hard side for anyone not from China but fine. Overall we had a great stay and at a very reasonable price. There is a big free car park too which really helps if you are driving. There is also a metro station a very short walk away. There was a bowl of fruit and a lot of bottled water and ample toiletries. Would definitely stay again, a good wallet-friendly option.
Hotel near Guanqian Street/Pingjiang Street/Downtown, Suzhou 63.8% of visitors choose this area
Price per night from:PHP 2,217
4.8/5
Outstanding
TTuscany RoseI am absolutely in love with this hotel! First of all, the hotel is located inside the scenic spot. One of the staff called me in advance to arrange a time to pick me up at the entrance of the scenic spot. My Chinese is not good so normally it's very awkward for me to speak over the phone in Chinese but she was very patient with me which I appreciate. Not only did she escort me to the hotel but she also carried my luggage for me.
The decor inside the hotel has a beautiful, rustic asthetic which matches the feel of the ancient town. I really like table and chairs in my room, overlooking the pond. The pond also has koi fish and turtles! It was a beautiful touch that added to the overrall feel of the hotel. I loved these little details such as theovely traditional Chinese tea set (with a variety of complementary loose tea leaves), and the stylish coffee mugs.
Unfortunately I came to Zhouzhuang during a severe typhoon which caused a leak and power cut in my room, so when I alerted the staff, they immediately gave me a new room. They even helped me pack my things so I can change rooms as soon as possible. The new room I went to was equally as beautiful.
Not only is the hotel beautiful but it also has great amenities. Both rooms I stayed in had a stone bathtub which were both very deep -you could float it in! If you come here, I would recommend you bring some bubble bath with you like I did for maximum relaxation. I also made good use of the pool. The pool is a little small and a bit too shallow for an adult, but you can still have an enjoyable swim. Lastly, the tea room and cafĂŠs are also a nice addition to the hotel. My second room didn't have a table and chairs like the original one I booked, so I went to the tea room to eat my breakfast. It's also a cozy and comfortable room just to relax in if you're feeling lazy.
As I have mentioned throughout this review, the service is second to none. Not only did the staff help me get to the hotel, but after I checked out they also carried my luggage and escorted me to the taxi. Throughout my stay I was offered fresh fruit and coffee several times, and as I mentioned earlier, I was immediately helped when I had to change my room. Whenever I struggled to communicate in Mandarin, the staff would try their best to speak English or would be patient with my hesitation or mispronunciation in Mandarin. This is probably the best ever service I have experienced on my travels.
In summary, it's a beautiful hotel, in a convenient location with great facilities and helpful and kind staff. Not only will I come back again (and with my family next time) but I will recommend all my friends and colleagues to stay at this hotel if they ever plan to visit Zhouzhuang.
Hotel near In Zhouzhuang Ancient Town, Kunshan 28% of visitors choose this area
Price per night from:PHP 3,644
4.8/5
Outstanding
RRuthWe were happy with our stay here. The room was nicer than it looked online, and the hotel was really clean. There are playrooms for young children that are free (3 rooms with some different toys in each room). The rooms are a bit old and tired, but my 2 year old enjoyed playing there and requested UK hi back lots of times. For parents it is just great to have somewhere for your kid to play and have fun, especially as the weather was very cold when we went! Outside there is a play area and sand digging pit. Location is walking distance from Tongli old town. Restaurant does evening buffet, and buffet breakfast. The food is fine, more Chinese than western, my husband really liked it and my favourite part was the Beijing roast duck at dinner. The pool is warm, with floats and rubber rings to borrow. There is a little land train, it takes a 10 minute trip around the hotel grounds and the cost is 20RMB for one adult and child. For me it was very boring but my son loved it đ
The staff are very warm and friendly, everyone is very professional. Each guest is connected to a butler on wechat before they arrive so you can easily send a message and get some help. Our butler is Yu Ting and she helped us very professionally.
For me, the things the hotel can improve are (1) the animal petting zoo - by western standard the facilities for the animals are not very good, just concrete enclosure with hut. For foreigners, we do not really like this. (2) We had a problem with the other guests smoking in the hotel, eg in the coffee bar. When I complained to the staff they tried to stop the guests, but even though they repeatedly reminded them to stop, the other guests continued. In the end they arranged for me to move to a private room near the bar where I could avoid the smoking. I was very grateful that they found a solution for me and my baby, but I am speechless there are such guests who flagrantly break the rules and the hotel cannot stop them. We smelled smoke in some different public areas, so maybe this is a problem with several guests đ
Overall we are happy with our stay and it is a good place to spend a few days with kids.
YYTZ23We stayed at this hotel for 3 nights with our 10 month old during Golden Week.
Pros:
- Hotel is self-contained and there is no need to leave the hotel. There are large and well-maintained grounds for our daily walks with baby, including museums and traditional pagodas dotted throughout the property. There is a chinese, western (steak, pizza) and japanese (teppanyaki) restaurant within the hotel. There is also a kids play room and swimming pool, along with some other kid friendly activities like rabbit feeding and games on the lawn.
- The hotel is right next to the lake and is quite beautiful. It's very relaxing to stroll along the lake.
- There is an ancient town about 15 minutes walk from the hotel's main lobby. There is a free hotel shuttle to and from the ancient town too.
- Staff are generally friendly and helpful
- Large, family-friendly rooms are available. We stayed in a lake view suite, which was just right for us and our baby.
- Hotel is affordable by international standards
- Hotel is less than 2 hours drive from Shanghai, where we live
- We particularly enjoyed the teppenyaki restaurant where you can get a private room and a private chef to cook your meals
- Despite it being Golden Week, we didn't feel that the hotel was too crowded. Perhaps because the hotel has large grounds.
Cons
- The baby cot given to us had an extremely thin and uncomfortable mattress. To compensate, we were given a comforter to pad the mattress. However, this is unsafe for younger babies, who should sleep on a firm surface.
- The property and facilities are a bit dated
- There were very loud weddings on the lawn facing the lake each day that we were at the hotel. The loud music and emceeing disturbed the peaceful ambience of the place, and also disrupted baby's morning and afternoon naps. For families with children who still need to nap in the day, it may be better to stay in a quieter garden view room instead of a room facing the lake.
JJamieLi98The location is excellent, overlooking the lake. Everything is clean and tidy, as you would expect for the price paid.
A few suggestions for improvement:
Breakfast: The hotel closes its breakfast bar at 10:15 a.m., which is too early. For people on holiday, it can be challenging to wake up before 9 a.m. Personally, during my two-day stay, I missed breakfast on the first day and had to rush through it on the second. Based on my experience with other five-star hotels, most do not enforce such an early cutoff. Some even allow guests to enjoy breakfast as long as they arrive at the restaurant by 11 a.m., letting them take their time and enjoy a leisurely breakfast or brunch until 1 p.m.
Facilities: I am sure the hotel offers plenty, from gym facilities and a spa to a pool. However, when I checked in, the staff did not explain how to access these amenities. Since I was busy exploring the city of Suzhou, I didnât have the opportunity to make full use of the hotelâs facilities. Still, for a five-star hotel, I expected the staff to provide a warm introduction to the property and its offerings upon check-in.
Hotel near West of Suzhou Industrial Park/Suchow Center, Suzhou 1.9% of visitors choose this area
Price per night from:PHP 5,478
4.8/5
Outstanding
AAustralian PeterpanGood location with a metro station next door and many shopping centres and restaurants nearby. The rooms are of very good size. Booking a Club room with a small extra cost allows you to have a room on the higher floor and access to the executive lounge. Checkout time is 12pm but the hotel was happy to give me another extra 2 hours. There are a very limited number if rooms with (partial) a lake view.
Hotel near East of Suzhou Industrial Park/Eslite, Suzhou
Price per night from:PHP 4,705
4.7/5
Outstanding
GGuest UserPros: Very good location for walking around Pingjiang road. Very handy Suzhou train station pick up service, would recommend utilising for anyone arriving by train. The room was spacious and the bed really comfortable.
Cons: bathroom had a bad smell emanating from it. There was quite a lot of construction happening while we were there, started around 7am and didnât finish until after midnight. Would recommend bringing ear buds. Shower pressure was ok but not amazing. There is also no elevator so you will need to climb one flight of stairs to reach the rooms which are all on the first floor.
Hotel near Guanqian Street/Pingjiang Street/Downtown, Suzhou 63.8% of visitors choose this area
Price per night from:PHP 2,113
4.7/5
Outstanding
FFND_13579Give Suzhou Novotel Hot Spring Hotel a big thumbs up.
Put a room card to prove that you have been here.
The hotel environment and sanitation are perfect, and there are welcome fruits and welcome drinks.
There is nothing to say about the hardware, the sound insulation is good, and the configurations such as smart toilet, Xiaomi TV, ergonomic chair, bathrobe, refrigerator, etc. are all full.
I was attracted by the outdoor swimming pool and hot springs. The outdoor swimming pool is great, and there are six or seven pools in the hot springs. There are not many people in the evening. There are more people when I went there at 10 o'clock the next day, but everyone is of good quality and in order. The water quality is also acceptable, which is good news for swimming enthusiasts. There is nothing more comfortable than soaking in the hot springs and playing a game of gold shovel.
There are not many people in the gym. Although the equipment is a bit old, it has everything it should have.
I came here for the Chinese Valentine's Day and I am really satisfied.
In addition, I would like to specially praise Miss Yang who helped me check in on 8/10. Miss Yang's smile is very contagious. She clearly introduced the location and business hours of each project, and helped me upgrade the room type, which made my Chinese Valentine's Day trip to a higher level.
I have stayed at Kempinski, Four Seasons and Shangri-La before, this is my first time staying at Novotel Resort Hotel, I will come again next time!
Hotel near Taihu Lake/ Eastern Mountain/ Western Mountain, Suzhou 3.3% of visitors choose this area
Price per night from:PHP 4,115
4.7/5
Outstanding
TTimothyExcellent value for the price. We had a suite which was big and clean. The staff was friendly and offered me an extra breakfast voucher for my son. Although we didnât try them, there were a couple good looking Korean restaurants on the ground floor. The hotel is a 10-minute walk from Times Square and a 7-minute walk from my favorite Vietnamese restaurant.
Hotel near East of Suzhou Industrial Park/Eslite, Suzhou
Price per night from:PHP 2,536
4.7/5
Outstanding
LLukeLukeI recently stayed at the Novotel Suzhou SIP, located conveniently by the beautiful Jinji Lake in Suzhou Industrial Park. The hotel is perfectly situated with easy access to cultural landmarks like the Suzhou Culture and Arts Center, Moon Harbor, Eslite Bookstore, and major shopping areas such as Shin Kong Place. Additionally, its proximity to the Cultural Expo Center metro station makes it an excellent choice for travelers.
During my stay, I was deeply impressed by the professionalism and attentiveness of the front desk staff, particularly Cathy. She went above and beyond to make sure my check-in process was smooth and my questions were addressed with care. The room was spacious, well-equipped, and had a modern design that added to the comfort. I also appreciated the hotelâs wide range of facilities, including the indoor heated swimming pool and the on-site dining options, such as the Gourmet Bar and the Chinese and Western restaurants.
Overall, my experience at Novotel Suzhou SIP was exceptional. The combination of its prime location, excellent amenities, and outstanding service makes it a top choice for anyone visiting Suzhou, whether for business or leisure. Highly recommended!
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