Spa Hotels in Suzhou

We had a wonderful Chinese New Year holiday at this hotel. The decorations were perfect for taking photos, and the service was thoughtful and warm. The security guard at the entrance even kindly told us about the shuttle bus to the ancient town and gave lollipops to the kids! The lantern show at Daguan Garden was absolutely stunning at night. Since there weren't many people, the kids had a blast running around the corridors. The complimentary travel photoshoot was great value for money, though posed shots aren't really suitable for young children, especially with two of them – props to the photographer for his patience! 😂 The Chinese New Year activities in the lobby were very entertaining. The indoor and outdoor kids' play areas, though not huge, kept the little ones occupied for a while. The heated pool's water was a bit cool, which could be improved. Overall, it's a great resort for families with both elderly parents and young children, and I noticed a surprisingly high number of seniors among the guests! 😝

The 360-degree panoramic lake view is absolutely stunning, with Dong Tai Lake right downstairs – a true frontline lake view room. You can catch a gorgeous sunrise in the morning and a romantic sunset in the evening. The scenery is both therapeutic and picture-perfect. Although the hotel decor is a few years old, there are absolutely no unpleasant odors, making for a comfortable and reassuring stay. It's about 2km from the subway station, so getting around is convenient. The price is very affordable, offering excellent value for money. It's definitely my top choice for a relaxing getaway!

Our stay at the Four Seasons Hotel Suzhou was incredibly pleasant and relaxing from start to finish. The overall experience was perfect, and every aspect deserves high praise. What impressed me most about the dining was the breakfast. Served until 11 AM, it allowed us to sleep in and enjoy a leisurely meal without rushing. The selection was diverse, offering a wide array of Chinese and Western dishes, along with authentic Suzhou pastries. Dining by the lake with such a beautiful view was truly delightful. The hotel's water facilities are incredibly comprehensive and perfect for families. The heated indoor pool is great for swimming all year round. There's also a comfortable hot spring area, perfect for unwinding after a day of activities and soothing tired muscles. The outdoor infinity pool, facing Jinji Lake, offers stunning photo opportunities. Additionally, there's a dedicated children's pool with shallow water, ensuring kids can play safely. Both adults and children can find something to enjoy here. Throughout our stay, the staff provided meticulous and prompt service. They were warm and thoughtful, handling all our requests, big or small, with great care. This truly reflects the high standard of a luxury hotel. The hotel even offered a complimentary travel photography service. The photographer led us to capture beautiful shots of the Jiangnan scenery, creating lasting memories of our trip. Our Suzhou vacation was perfect and unforgettable. I'll definitely choose this hotel again next time I visit Suzhou and highly recommend it to anyone planning a getaway to Gusu!

I stayed for two nights. The first night was on the third floor, where there was a photo-op spot right by the entrance. The second floor was a simple room, but it had a projector screen for watching movies. The room was a bit smaller and cheaper, but all the amenities provided were the same, which I really liked. Personally, I'd recommend the third floor over the second, mainly because it also has a small balcony, and it works out to be a better value overall, with not much difference in price. Right downstairs is a cafe. If you stay on the third floor, you get two coffee vouchers and a dessert. I ordered the dark chocolate, a matcha latte, and a pistachio Basque cheesecake – all were delicious and had a very refreshing taste. The cafe also has a great atmosphere with plenty of books and is very Instagrammable, plus there are a few cats roaming around. The guesthouse is right next to Pingjiang Road, which I personally find much better for browsing than Shantang Street 🤣. Even if you're looking for a cheongsam, there are many options, and most are quite affordable, cheaper than what you'd find on Shantang Street.

Facilities: The overall layout is quite good, with excellent greenery and ample space. It's lovely to take a walk along the lake. The Taihu Lake view and water quality are decent. Hygiene: The public areas could use some improvement; it seems there isn't a dedicated cleaner for them. However, the room's hygiene was quite good. Breakfast: Too many people! The variety is quite rich, but it gets incredibly crowded during holidays. Hot Springs: Soaking in the hot springs at night was great because you can't see much. During the day, they were closed in the morning due to a lawn wedding happening outside. Swimming Pool: The temperature was fine, but the shower areas need better hygiene. Kids' Area: I recommend adding a sandpit or some non-powered play equipment to keep kids entertained longer. Butler Service: Ella was excellent! Our room had mosquitoes, and she immediately brought mosquito repellent. Her service was very attentive.

The front desk staff (specifically, a gentleman) was incredibly kind and upgraded me to an executive suite for free. The hotel environment is very high-end, and the hygiene is up to par. The room smelled lovely! I'll definitely stay here again next time I'm in Suzhou. (¯▽¯)ゞ

The hotel boasts beautiful scenery, making it perfect for a vacation. We arrived quite late on the first night, but check-in was seamless. Our butlers, Cindy and Yoyo, were incredibly enthusiastic and helpful, and the shuttle service was always prompt. Breakfast was abundant; my only minor suggestion would be to improve the coffee beans. The staff in the activity room were also excellent, always responsive to our needs. The room itself was spacious. We had a three-bedroom villa, and both the living areas and bedrooms were huge. It could easily accommodate three families for a home party. Outside, there's a private pool and a hot tub, which unfortunately we didn't get to use this time, but I'd definitely like to try them on a future visit.

This is my second stay at the Crowne Plaza Kunshan, and it's fantastic! It offers incredible value for money, and the location is excellent. There's a direct corridor from the hotel to Jiufang City, which makes dining and shopping super convenient. The hotel staff are also very welcoming and friendly. I really like the decor style too. All in all, I'll definitely be staying here again next time I'm in Kunshan.

The hotel has its own onsen area that's open to non-hotel guests. So the entrance starts with the shoe cabinets before reaching the front desk that serves both onsen day-use guests and hotel guests. The Japanese themed room was luxurious. Very clean and impeccably maintained, good sound proofing I could hear a pin drop in the room. Double basins, Dyson hair dryer, bidet toilet bowl, standing shower and a huge zen sofa couch area by the window, complete with tea and chess set. Pity there's not much of a view out there. There's also no phone here, just a speaker by the bedside table or one can use WeChat to communicate with the front desk and of course robot deliveries. Bed and pillow was too soft for my liking. Service is excellent and they even provide turn down service. I left the room for onsen and came back to a room where the curtains are drawn, a plate of fruits on the table, floor towel laid out in the shower area with the bath towel, originally under the basin, now hung on the door of the shower. The stay package came with an Afternoon Tea set of fruits, desserts and crackers. The cheesecakes were meh but the pineapple tart made up for it. Fruits were fresh and yums. In-house guests were given unlimited access to the Onsen and I took my time to enjoy it fully. It's a full Jap style onsen, meaning going fully naked. A rather small onsen with just 3 pools but the outdoor one was the best, soaking in 43 degrees pool in the cold. There's a chill out area outside including a lounge, meditation room and a movie-cum-reading room (what an irony though). They also have private onsen rooms for rent at additional costs. Leisurely breakfast the next morning at 930am. Yes, I had to choose a specific hour to be at breakfast as it's a Jap bento set with a partial buffet (of noodles and porridge). Not outstanding for me. But otherwise, it was 5* experience and I recommend this to anyone planning to come to Taicang to experience the onsen.

Banyan Tree, as always, is wonderfully secluded and comfortable! The butler, a lovely lady, upgraded our room again. And we even ran into Alice Xiaoxiao, the butler who assisted us during our stay last year – it was great to see her again! She proactively reached out before check-in to ask about our needs and was incredibly responsive to all our requests. The concierge service upon arrival was also very thoughtful. The courtyards, lush greenery, and water features are beautifully designed, offering a new picturesque view at every turn. The views from our room were truly refreshing and invigorating! Kids' toiletries were fully stocked, and the complimentary soft drinks were of good quality, not just an afterthought. The hotel also offers free activities like Baduanjin (a traditional Chinese exercise), cocktail making, and night runs! Overall, a very satisfying stay! Excellent value for money! **Dining:** The hotel's Baiyun Restaurant is also fantastic. Even though dinner was a set menu from a group deal, every dish was surprisingly delicious! It's a perfect alternative to the Rongsheng Restaurant next door, where you often have to queue for two hours if you don't want to wait. They've changed breakfast to a mostly buffet style, which can sometimes mean colder food with a less-than-ideal texture. However, they still offer à la carte service upon request, which is great! And the champagne was delicious! **Activities:** This trip, we came specifically to climb Lion Mountain, and we successfully reached the summit – the entire scenic area is very thoughtfully developed! Safety measures are also very well implemented! Whether looking out from the mountain or gazing at it from the hotel, it's a view within a view – perfect for photos! There are several well-designed buildings nearby, like museums and science centers, all within walking distance. The hotel key card provides direct access to Lion Mountain Park, and in the evening, they even offer transportation for a golf course tour. The park has added more activities since last year, including a mini-train, cycling, and boating. This year, we even tried kayaking – so much fun! We'll definitely be back next year! Our sincere thanks to Alice Xiaoxiao, our butler, who made our first stay enjoyable and our second even more comfortable. Also, a big shout-out to the handsome concierge who helped with our luggage! The auntie providing turn-down service gave our child small gifts and drinks, and the three lovely ladies at the bar patiently taught us cocktail making… All the hotel staff made us feel so warm and welcome. Looking forward to our next stay!