Hot Springs Hotels in Suzhou

The guesthouse is located on Hengshan Island, and you can drive directly onto the island. You need to change into slippers upon entering, and the hygiene is excellent. The rooms have a Japanese style, and stepping inside is breathtaking—the huge floor-to-ceiling windows overlook a terrace facing the mountains and sea, offering panoramic views of sunrises, sunsets, and a sky full of stars—simply romantic! The private hot spring bath is also very comfortable. The rooms are well-heated, and the butler service is exceptionally attentive, promptly resolving any issues and even enthusiastically recommending renting tricycles on the island, which would be great fun for families with children. It's a perfect place to relax and unwind; I'd definitely come back again.

It's a great house in an awesome location. However, it has not been looked after well. It's quite dirty (spinning webs in the room, toilet in the reception area is being used as ayi's cleaning room or where she would look after her personal hygiene - comb and cleaning utensils/towels placed on sink) and even though you can see some staff from time to time, they don't feel keen to interact with you. All the activities that we were sent, were not available (animal feeding - no animals, wine tasting - no wine) or we had to find out how to do them ourselves (drawing - most of the pens were dry. sunset walk - no one could efficiently explain where to go or point out direction on map). Lunch and denu menu is the same and very limited (also fries were sold out after the first night we stayed there), there were no cool drinks available. At breakfast menu there was a station where staff should make fresh fried egg but there was no staff. No one asked if we wanted tea or coffee or was there to help with anything. In the morning, the table was still the same like we left it after dinner. All in all, it was very chaotic and felt more like an airbnb than a hotel experience.

Suzhou Xishan Xixili Hotel is truly amazing! The environment is serene and elegant, with breathtaking scenery. You can see the beautiful Taihu Lake right from your window, and in the evening, you can enjoy a stunning sunset directly from the hotel – the ambiance is absolutely perfect. The service is also incredibly thoughtful and attentive; the staff, both the ladies and the gentlemen, are warm, friendly, and always smiling, which made us feel so welcome. They even prepared a thoughtful souvenir for us when we left, showing great attention to detail. We had a comfortable stay and a wonderful trip; everyone was very satisfied. Highly recommend!

The hotel has its own onsen area that's open to non-hotel guests. So the entrance starts with the shoe cabinets before reaching the front desk that serves both onsen day-use guests and hotel guests. The Japanese themed room was luxurious. Very clean and impeccably maintained, good sound proofing I could hear a pin drop in the room. Double basins, Dyson hair dryer, bidet toilet bowl, standing shower and a huge zen sofa couch area by the window, complete with tea and chess set. Pity there's not much of a view out there. There's also no phone here, just a speaker by the bedside table or one can use WeChat to communicate with the front desk and of course robot deliveries. Bed and pillow was too soft for my liking. Service is excellent and they even provide turn down service. I left the room for onsen and came back to a room where the curtains are drawn, a plate of fruits on the table, floor towel laid out in the shower area with the bath towel, originally under the basin, now hung on the door of the shower. The stay package came with an Afternoon Tea set of fruits, desserts and crackers. The cheesecakes were meh but the pineapple tart made up for it. Fruits were fresh and yums. In-house guests were given unlimited access to the Onsen and I took my time to enjoy it fully. It's a full Jap style onsen, meaning going fully naked. A rather small onsen with just 3 pools but the outdoor one was the best, soaking in 43 degrees pool in the cold. There's a chill out area outside including a lounge, meditation room and a movie-cum-reading room (what an irony though). They also have private onsen rooms for rent at additional costs. Leisurely breakfast the next morning at 930am. Yes, I had to choose a specific hour to be at breakfast as it's a Jap bento set with a partial buffet (of noodles and porridge). Not outstanding for me. But otherwise, it was 5* experience and I recommend this to anyone planning to come to Taicang to experience the onsen.

I'd been looking forward to staying at Le Méridien Suzhou for ages, and finally did! Since I'm from Wuxi, my first suggestion to stay in Suzhou was shot down by my partner. After some back and forth, it turned out to be our first family outing after three days stuck at home during a rainy Dragon Boat Festival. It totally exceeded expectations! While the lawn was smaller than I imagined, the room was quite spacious, and the executive lounge on the 12th floor was fantastic. I wanted to extend our stay, but decided against it because it was so crowded with an event on our first day. The hotel's room service was super fast and responsive to all our requests. They were great with the baby, and food orders came quickly. The baby was happy the whole time! Checking out today, they even let us wait until the baby woke up from their afternoon nap without rushing us. Big thumbs up! 👍 The hotel offered a complimentary travel photoshoot, but you had to pay extra for additional photos. That's a personal choice, but I ended up buying over 20! I figured it was a rare opportunity for our family of three to get some good pictures, especially after my partner's overconfident decision to go to Suzhou Bay Museum in the morning without navigation, which led to us driving 10km down a one-way street right by the hotel! We completely missed our scheduled photoshoot. All the other services were excellent. The staff were polite and well-mannered, though their phone answering had a slight robotic feel to it – probably due to their thorough training. What's truly remarkable is that we traveled with my partner this time and didn't argue at all. It was a truly fulfilling weekend! 🌅

I went to Xishan with friends to relax over the weekend and happened to come across this place. We were pleasantly surprised by the beautiful and quiet environment. You can climb to the top of Piaomiao Peak along the way. There are mountains and water, and the three big white geese in the river are very lively. You can also go boating. It's a perfect place to completely forget about life's troubles. It's a perfect weekend getaway. I heard from the locals that you can pick bayberries here in the summer and soak in hot springs in the winter. I plan to come back next time to experience it.

A clean and affordable hot spring hotel with few guests. The service attitude was genuinely excellent – friendly, attentive, and patient. The hot springs were also good; the key is that there weren't many people, making for a very relaxing soak. Soaking in the winter is truly comfortable. We were warm and toasty, and it wasn't cold at all walking back from the outdoor pools. The breakfast was abundant with plenty of choices. However, a few complaints: The family room was advertised to have a sofa bed, but it was very small, only suitable for a child. Once unfolded, half was a hardboard and half a soft cushion, making it very uncomfortable to sleep on. The shampoo and body wash provided for showering at the hot springs were quite low-quality, and there was no conditioner. Also, the changing room air conditioning was insufficient, so it was quite cold while changing clothes.

The hotel was located at the lake with an amazing view. The rooms was really nice and super clean and the mattress was really comfortable to sleep very well. The facility of the hotel was nice and very stylish, all in white and modern. The hotel was really lovely. The only thing that is really not good organised, there is no food except breakfast and afternoon tea (in that case fruits). We needed to order from a delivery service (only Chinese food available and it's was not really good). A hotel located at that wonderful place with that high price should have basic foods at the restaurant.

We live in the moon. Family Balcony Room with Lake View Large large floor-to-ceiling windows Pushing the door directly by the whole lake view is amazing! The mists over the lake in the morning Waiting for the sunset on the terrace in the evening The atmosphere is directly full The room was spotless The bedding is soft and super sleepy Full house smart device super worry-free Infinity pool and leisure area in public area The housekeeper is super gentle, the breakfast is exquisite and delicious Also intimately recommend the surrounding play check-in points Lying quietly and emptying Healing tiredness and regulating mood I have already made an appointment with my friend. The first choice for vacation!

The weather is getting colder, so it's time to soak in the hot springs! The hotel faces Taihu Lake, the air is fresh, and the view is amazing. The hotel service is also excellent; staff contacted us in advance to ask about our check-in time and number of guests. Because we were traveling with a child, they thoughtfully upgraded us to a family suite. The room was large and spacious, and had two bathrooms, which was very convenient for families. A special thank you to Xiao Liu at the front desk for her attentive and patient service over the past two days, and also to the housekeeping staff for keeping the place spotless. Nanxun Ancient Town is about 10 kilometers from the hotel, so you can drive there for a stroll.