Featured facilities: Business center, Conference room, Gym
Very Good
16720 reviews
9.3/10
1 night
From US$141
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9.8/10
Perfect
LLuxiaocaiI have to give a huge shout-out to the incredibly thoughtful Manager Yuanyuan! From booking our stay to checking out, every step was perfectly organized. When we couldn't find our way to check in, she personally came to the fountain to pick us up and gave us detailed directions. All our requests, like afternoon tea and help with travel photography, were promptly addressed. Before we left, she pre-arranged everything, saving us the hassle of running around. Her attitude was gentle and considerate, and she handled everything efficiently and reliably. Having such a caring and responsible manager truly made our stay exceptional! 🌹
Hotel near Dishui Lake and Lin-gang Area, Shanghai
Price per night from:US$118
9.5/10
Outstanding
GGuest UserThis stay truly exceeded my expectations, and I have to give a special shout-out to Penny from Guest Relations. She proactively called me before check-in to carefully ask about my needs, and her demeanor was warm and considerate. After connecting on WeChat, she promptly responded to all my inquiries, from check-in details to various last-minute requests, always arranging everything perfectly. I didn't have to worry about a thing throughout my stay.
The check-in process upon arrival was smooth and efficient. The overall environment was clean and comfortable, and both the soft and hard amenities were excellent. The staff as a whole were highly professional. From the initial communication and assistance during my stay to the seamless overall service, everything was spot-on, making me feel genuinely cared for. It was a completely pleasant and worry-free experience. I'll definitely prioritize this hotel again if I'm back in the area. Highly recommended!
Hotel near The Bund Area, Shanghai 20.1% of visitors choose this area
Price per night from:US$331
9.5/10
Outstanding
AAnonymous UserThe Executive Room was spacious and airy, with soft, comfortable bedding and exquisite bathroom amenities. The soundproofing was excellent, allowing for a truly peaceful rest. The hotel's location is superb, making getting around a breeze; you can hail a taxi right downstairs.
A special shout-out to Jeremy from the Executive Lounge! From check-in to departure, he was attentive and thoughtful throughout. He proactively explained all the lounge benefits, from breakfast and afternoon tea to evening service, arranging everything with meticulous care and warmth. He was quick to respond to any request, demonstrating professionalism and genuine hospitality that made us feel like family.
Our experience was perfect, highly recommended!
Hotel near Lujiazui Area, Shanghai 5.1% of visitors choose this area
Price per night from:US$319
9.5/10
Outstanding
GGuest UserI booked two rooms in total, but I didn't realize that the panoramic room had a bathroom where you could see outside, which made the room feel very small. There was another panoramic room, and thankfully, that one was also small, but it was more expensive. Even though it's called 'panoramic,' the view wasn't great. It had two separate windows, and you could see a partial night view from the bathroom and another partial night view from the room. However, the room was really tiny, so the panoramic option wasn't worth it at all. The small room had a view, but it lacked grandeur. The other room, which had a partial view, was much larger. So, the partial view room offered better value for money.
Hotel near The Bund Area, Shanghai 20.1% of visitors choose this area
Price per night from:US$153
9.5/10
Outstanding
GGuest UserThe hotel's location is excellent, very close to Nanjing Road Pedestrian Street, and you can easily walk to the Bund from there! The service is fantastic, Judy was especially attentive! This is our second time booking with them. We also enjoyed a visit to the wax museum next door and had dinner at New Century 3rd Warehouse! It was a wonderful trip! We'll definitely be back next time! Love Shanghai!
Hotel near People's Square Area, Shanghai 12.2% of visitors choose this area
Price per night from:US$116
9.4/10
Outstanding
MMeihuizzzzThe Peninsula Hotel is simply beyond words. The rooms are incredibly luxurious and opulent everywhere you look. But more importantly, there's an air of 'respect' that you truly have to experience for yourself. For breakfast, I loved the Peninsula classic pancakes, and in the evening, I enjoyed the bar on the 14th floor.
Hotel near The Bund Area, Shanghai 20.1% of visitors choose this area
Price per night from:US$471
9.4/10
Outstanding
CCHABOOOOThe hotel room offers a fantastic view, almost directly facing the Oriental Pearl TV Tower. I really love its excellent location on the North Bund, which is convenient yet avoids the crowds found in other popular areas.
Before checking in, I was a bit worried after reading some reviews that mentioned the hotel's facilities were a bit old. However, upon arrival, I found everything to be very well-maintained, so there was no need for concern at all.
What truly impressed me the most was the service – it's arguably the best I've ever experienced in a hotel. Manager Lily went above and beyond to help me with various requests, even late at night. Throughout my entire stay, she was incredibly attentive, ensuring I felt comfortable and at ease.
If I ever return to Shanghai, I will definitely choose to stay here again.
Hotel near The North Bund Area, Shanghai 1.5% of visitors choose this area
Price per night from:US$313
9.3/10
Very Good
GGuest UserAfter comparing several luxury hotels on the Bund, I ultimately chose the Waldorf Astoria, and the biggest selling points were Concierges Max and Rookie. They perfectly executed basic services like opening car doors, offering hot towels, and escorting luggage. What truly stood out was their proactive attention to guests' needs. When I wanted to learn about the historical architecture on the Bund, Max meticulously explained the story behind each building. Rookie helped me book a reservation at the rooftop terrace, allowing me to enjoy the full city skyline. All my requests were promptly handled, and they were genuinely helpful without being pushy – their service was just right, never overbearing. The historic building itself has a rich heritage, and the room comfort was top-notch. These two concierges made the entire stay far exceed my expectations. Highly recommended!
Hotel near The Bund Area, Shanghai 20.1% of visitors choose this area
Price per night from:US$327
9.2/10
Very Good
CChenyingnanHello! From August 13, 2018, to May 28, 2026, here I am again at the Grand Hotel Shanghai! All the furnishings and facilities are just as I remember them, and the service is as warm as ever. The only things that hint at the passage of time are the slightly worn leather on the desk and the somewhat aged bathroom fixtures; otherwise, everything is absolutely perfect!
It boasts a fantastic location, incredibly warm service, and delicious, tasty breakfasts – especially that authentic bowl of Lanzhou pulled noodles 🍜. And the view of Nanjing Road Pedestrian Street right outside the window brings back so many memories; it truly feels like coming home.
It's such a wonderful feeling! I know for next time, whenever that may be, I'll definitely choose it again. 🥰
Hotel near People's Square Area, Shanghai 12.2% of visitors choose this area
Price per night from:US$120
9.2/10
Very Good
GGuest UserThis was my first time staying at the Andaz Xintiandi Shanghai, and I was especially impressed with the personalized service from Daniel. From arranging our room based on my pre-arrival inquiries and confirming my arrival time, to securing a high-floor room and upgrading us to a room with a fantastic view, everything was perfect. The room's view and outlook were excellent. Daniel was also incredibly responsive with restaurant recommendations after check-in, arranging parking, and answering any questions we had during our stay. The attention to detail in their service truly shows how well-managed the hotel is. I'll definitely choose Andaz again next time, and a big shout-out to Daniel for his amazing service! 👍