Shanghai

5-Star Hotels in Shanghai

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We found 274 great 5-Star hotels in Shanghai for you.

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The Bund Puyan Hotel, Shanghai
The Bund Puyan Hotel, ShanghaiThe Bund Puyan Hotel, Shanghai
Hotel near The Bund Area,Shanghai 2.4% of visitors choose this area
The Bund Puyan Hotel, Shanghai provides a great place for travelers to relax after a busy day. The Bund Puyan Hotel, Shanghai offers a pleasant stay in Shanghai for those traveling for business or leisure. Boasting a convenient location, the hotel is just 5km from Shanghai Railway Station and 16km from Shanghai Hongqiao International Airport. The closest major public transportation, East Nanjing Road Metro Station, is only 400m away. Seeing Shanghai's sights from this hotel is easy with Bund Sightseeing Tunnel, People's Square and Shanghai Bus Tour all close by. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. For those driving themselves, parking is provided on site. Our guests consider this hotel to have excellent service. This hotel is particularly popular with those traveling with families.

YYehYehYeh葉子 2025.04.09
We loved this hotel! They upgraded us and were so efficient at check in. I was shocked by how good the view was and we had a bathtub in the room too, the room was very spacious. Great service, whatever we asked for they had someone bring within 5 minutes. There’s a robot to deliver take out that is quick too. Cleanliness was good, cleaning aunties were lovely. They had a lot of amenities provided like sleep mask etc and a bathtub bag that was replaced daily. Near the lifts you can grab extra combs, toothbrushes etc if you needed it, so that was convenient. Bed was very comfortable, loved the pillows. Block out curtains did a good job and I didn’t hear any sounds- overall great sleep. Such an amazing location near the bund w a fantastic river view, I would stay here again in a heart beat. Also they always have 2 doormen at any time who helped to carry the luggage up the stairs and bring to the room etc. Even very late at night they’re there which does help to make the lobby security feel more secure.
Outstanding
15446 reviews
9.4/10
Price from
PHP 8,213
per night
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Hengshan Garden Hotel
Hengshan Garden HotelHengshan Garden Hotel
Hotel near Xujiahui District,Shanghai 3% of visitors choose this area
HengshanGardenHotel is located in Xuhui District, the attractive former French Concession, near many of the city's most trendy bars and restaurants. Convenient to Shanghai transportation hubs, the Regal is just a 20-minute drive from Hongqiao International Airport and within easy reach of downtown Shanghai both by taxi and subway (the Metro is within easy walking distance).Guests staying in this Shanghai hotel can also relax over a drink in the lobby bar, order 24 hour room service or head to the beauty salon in the free time.

DDerick 2025.02.27
I last stayed at this hotel 10 years ago, when it was still named ”Regal International East Asia Hotel”. 10 years later, when I had the opportunity to stay at this hotel again, I was surprised that the hotel was more or less kept as the same, with a similar classy style and decor. Even the rooms looked the same! Although they were probably never renovated, the fixtures and fittings were kept in very good condition and the beds comfortable. It is located in a very classy and laid back part of Xujiahui, Shanghai which was part of the former french concession. I had a good stroll down Hengshan Road, and found that while it was tree-lined and as pretty as ever, there were more cafes and malls there now. The location is also very convenient, a short stroll away from Wukang Building, 5 mins walk to Hengshan Road station and 15mins drive from the bund. As I had just arrived from Chongqing, which is most definitely a second tier chinese city, I was taken aback by the good english spoken by the reception, which was much better than that in a similar 5 star hotel in CQ. The hotel staff all provided good service and were courteous. The room was large and I appreciated the work table, something that is not common in other hotels of similar price range. The toilet's design was a little strange though, as there was no real separation from the shower area and the sink(only had a glass door). While I didn't have the time to use the hotel's facilities, there was a large indoor swimming pool and a fully equipped gym-- with fitness instructors and classes. Very impressive. The breakfast at the lobby restaurant was also good, with a good selection of hot food and bread, nothing to complain about. I also loved taking a stroll in the garden behind the restaurant, where locals were exercising and the gentle winter breeze uplifted my mood greatly. Overall, for the price paid, it is a good value for money hotel in Xujiahui, Shanghai, I love the hotel itself and the neighbourhood it is located in. I would not hesitate to recommend this hotel to others and would definitely stay here again if I am back in Shanghai, China.
Outstanding
5318 reviews
9.4/10
Price from
PHP 4,990
per night
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MaxX By Steigenberger on the Bund Shanghai
MaxX By Steigenberger on the Bund ShanghaiMaxX By Steigenberger on the Bund Shanghai
Hotel near The Bund Area,Shanghai 2.4% of visitors choose this area
MaxX By Steigenberger on the Bund Shanghai is located on the banks of the Huangpu River, the 23-storey hotel’ appearance featues Art Deco in the 1930s. It is not only closely related to the century-old buildings nearby, but also has witnessed the histories of China's shipping development and port construction The hotel is close to Shanghai Bund, Yu Garden (City God Temple), Nanjing Road Pedestrian Street and many other well-known attractions, and is about 15 minutes from Shanghai Railway Station and Shanghai New International Expo Center, about 30 minutes from Shanghai Hongqiao Railway Station and Hongqiao International Airport, and about 45 minutes from Pudong International Airport. The hotel is within walking distance from Metro Line 10 and Line 14 Yuyuan Station.

JJenny of Texas 2025.01.25
We love everything about this hotel! We have a spectacular view of the Bund from our window. The hotel has easy access to shopping, ferry, river cruises, hop-on-and-hop-off while it is about half a mile away from the epicenter of crowds. The staff is very attentive and helpful. The room is well-appointed and the bathroom is luxurious and super clean. The beds are firm and comfortable. Breakfast buffet is top notch and reasonably priced. It is a very good deal for a busy day in the city where food can be expensive. We will definitely stay here again when we come back to Shanghai.
Excellent
5794 reviews
9.6/10
Price from
PHP 9,355
per night
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Shanghai
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Shanghai Garden Rezen Hotel
Shanghai Garden Rezen HotelShanghai Garden Rezen Hotel
Hotel near Shanghai Disney Resort,Shanghai 38.2% of visitors choose this area
Shanghai Garden Rezen Hotel, a super - high - end full - service hotel under Rezen Group, exudes extraordinary charm and carves out a unique niche in the hotel industry. Nestled on Liufeng Road, Chuansha New Town, Pudong New Area, within Shanghai Huangting Resort, it enjoys a prime location adjacent to the International Tourism Resort, boasting remarkable geographical advantages. The hotel offers complimentary shuttle services that ply between Shanghai Disneyland, Pudong International Airport, Shanghai Wild Animal Park, and the urban railway's airport line (for specific timings, please consult the hotel). Moreover, it's just a few minutes' drive from Zhoupu Flower Sea, ensuring utmost transportation convenience.From its design concept to the guests' check - in experience, the hotel artfully integrates diverse cultures. It houses 214 guest rooms, featuring 12 room types. The parent - child themed rooms are particularly outstanding, whisking guests into a fairy - tale - like world. Each room is equipped with high - end amenities such as seven - star health - promoting sleep mattresses, smart toilets, and Laifen negative - ion hair dryers, epitomizing quality and comfort.The hotel presents a rich and diverse range of catering services. The Chinese - Western all - buffet breakfast restaurant can accommodate nearly 200 diners simultaneously. The all - day dining restaurant, along with 9 private rooms, caters to various taste preferences. Additionally, there are an independent coffee bar, a multi - functional gym, a fully self - service laundry, and other facilities to meet every need. The nearly 400 - square - meter children's play area on the first floor is equipped with fun activities like magic dress - up and junior chef experiences, appealing to children of all ages and sparking their imagination and vitality.The hotel's conference and leisure facilities are equally impressive. The pillar - free banquet hall and meeting rooms, spanning over 200 square meters, can effortlessly accommodate dining and conference needs for groups of up to a hundred people. The infinity pool on the top floor offers a panoramic view of Disneyland and the surrounding rural landscape. The spiral staircase in the executive corridor is a fantastic spot for taking memorable photos.Shanghai Garden Rezen Hotel is dedicated to insulating guests from the urban hustle and bustle, infusing the city with the vitality and freshness of nature. Guided by a philosophy of diversity and inclusiveness, it creates an exclusive urban haven for guests, emerging as a dazzling pearl in the bustling metropolis.

GGuest User 2025.04.05
Fully satisfied and near Disneyland resorts and Wild park Bisete outlets.
Excellent
1612 reviews
9.7/10
Price from
PHP 3,887
per night
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Shanghai North Bund SAVHE Hotel
Shanghai North Bund SAVHE HotelShanghai North Bund SAVHE Hotel
Hotel near The North Bund Area,Shanghai 1.2% of visitors choose this area
SAVHE Hotel is a new high - end lifestyle brand under Atour Group. In the Gaoligong Mountains, where the power of primitive life thrives ceaselessly, SAVHE in the Lisu language means "breath". One can experience the flowing life in every breath. The design inspiration comes from the oriental garden within a limited space. Sounds, lights, flowing water, and landscaping are integrated with contemporary mathematical art to create the new space of "SAVHE Hotel". It is an oriental story about Time | Space | Breath, where nature and human traces co - exist in harmony at the border.

Cchum 2025.04.30
Wonderful Stay at Shanghai North Bund SAVHE Hotel We had a fantastic experience at the Shanghai North Bund SAVHE Hotel. The service was truly exceptional—every staff member was warm, professional, and made us feel genuinely welcome from the moment we arrived. The hotel is beautifully designed with a calm, nature-inspired atmosphere. Our room was clean, stylish, and very comfortable. The location was also perfect for getting around Shanghai easily. Final Thoughts: We highly recommend this hotel to anyone visiting Shanghai. The thoughtful service and relaxing environment made our stay truly memorable. We would definitely come back!
Excellent
1094 reviews
9.7/10
Price from
PHP 6,922
per night
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Radisson Collection Hotel,Xing Guo Shanghai
Radisson Collection Hotel,Xing Guo ShanghaiRadisson Collection Hotel,Xing Guo Shanghai
Hotel near Hengshan Road Area,Shanghai
Radisson Collection Hotel, Xing Guo Shanghai is the perfect addition to this curated collection. Nestled within 17 acres of manicured gardens, surrounded by historical villas, 1930s Art Deco buildings and picturesque tree-lined avenues, this is an enchanting urban oasis amid the bustle of Xujiahui, Shanghai’s dynamic downtown business district.A sense of serenity and sophistication pervades the entire 16-story hotel. The 185 rooms and suites (ranging from 30 to 54 square meters) are designed to be spacious sanctuaries of comfort and wellness, with cutting-edge solutions such as air purification systems and smart room sensors, and even robots that deliver fresh fruit juice straight to the door! Unique to the hotel, the 12th floor is reserved for female guests; each room on this level is equipped with special amenities and a Dyson Supersonic™ blow-dryer, and the Madam Li Lounge is a haven of high-quality hospitality for discerning female travelers. Innovative and locally inspired cuisine can be enjoyed at a choice of four restaurants and bars, including an award-winning Chinese restaurant that focuses on Cantonese cuisine and Shanghainese specialties, and a chic lounge for handcrafted cocktails and fine wines. The top floor Executive Lounge is an exclusive space with 270-degree city views. Engaging events can be hosted at a choice of several venues and the fitness center features state-of-the-art equipment.

GGuest User 2024.08.01
As a business traveller, when I go to a hotel, I crave familiarity, as there are often enough surprises at work. At the Radisson Xing Guo, I had high expectations, check-in process was smooth and the room was nice. However, when I came back after work, the dirty cups were still inside my room and when I called down to front desk, they sent replacement glasses from room service without any spoons after a long wait. On my second day returning from work, there was only half the normal nunber of bottles of water. The continuous little errors were unfortuante as I never knew what else would go wrong. Hotel overall was nice, and should definitely spend more time training room servicing staff.
Excellent
2574 reviews
9.6/10
Price from
PHP 6,836
per night
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Pullman Shanghai Central
Pullman Shanghai CentralPullman Shanghai Central
Hotel near Dapuqiao Area,Shanghai
Pullman Shanghai Central is located in Huangpu District, 150 metres from Dapuqiao Subway Station (Line 9) and 750 metres from the popular Tianzifang. Featuring the spectacular view of city, it boasts a gym, indoor heated pool, 3 dining options and accommodation with free wired internet access. Pullman Shanghai Central is a 10-minute drive from Xujiahui Business area and Xintiandi. A 15-minute drive takes you to People Square, the Bund, Mercedes-Benz Arena and World Expo Park. Lujiazui can be reached within 30 minutes by car. The hotel has 323 rooms and suites starting from 48 m² with city view and free WIFI access. Shanghai Hongqiao Airport is a 35-minute drive away. Pudong International Airport is around 45 minutes' drive away. Each well-appointed unit comes with a TV with cable and satellite channels, minibar and safety deposit box. Other conveniences include 3,000-square-metre space is available for conferences and events. Enjoy the meals at the Taste Garden, which provides Continental Breakfast, or have Cantonese cuisine at the Si Yan Restaurant. Le Pavillon, a birstro and terrace garden restaurant located in the B1 floor of the hotel. And offers a variety of carefully crafted Western delicacies. Pullman Shanghai Central is reducing the reliance on single-use plastics in their toiletries.

LLAM WILKIN WAI KIN 2025.04.07
Great location, quiet area, 5min walk to Lu-one shopping center across the road offering western and local cuisine. 8-10min walk to popular TianZhi Fong- street market with bars and tourist shopping. Booked for one night then extended a second night, around 10mins taxi to Jingan Temple, People’s square and Nanjing Road. Staff were all very friendly, courteous and professional. thoughly enjoyed the stay. Clean hotel with modern decor, full facilities, huge room for ¥8xx per night in Shanghai. Great place to stay, and will definitely
Outstanding
6767 reviews
9.4/10
Price from
PHP 6,250
per night
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InterContinental Shanghai Wonderland
InterContinental Shanghai WonderlandInterContinental Shanghai Wonderland
Hotel near Sheshan, Songjiang University Town,Shanghai
InterContinental Shanghai Wonderland located in Songjiang, the root of Shanghai, nearby Shanghai’s Hongqiao area, 40 minutes from the Shanghai Hongqiao International Airport, Shanghai Railway Station and Shanghai National Exhibition and Convention Center. Sits the landmark of China, at 88 meters closer to the heart of earth. The hotel is an epitome of innovations in architecture and design with breakthroughs in engineering, an awe-inspiring destination bringing together affluent travellers to experience the glamour of InterContinental life in business, leisure and adventure travel. Here, guests from all over the world will have the once in a lifetime opportunity to experience a true man-made miracle.

SSae tang 2025.04.14
This hotel is truly a must visit at least once in your life. The architecture and design are absolutely stunning. Our room was clean, spacious, and offered a breathtaking view. The service was top notch every staff member was friendly and attentive. Breakfast was a delight with a wide variety of delicious options. One of the highlights was the spectacular nighttime show by the cliff, which we could enjoy right from our room. It was an unforgettable, world class performance that made every penny spent on our stay totally worth it. Highly recommended!
Outstanding
9054 reviews
9.5/10
Price from
PHP 11,326
per night
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The Yuluxe Sheshan, Shanghai, a Tribute Portfolio Hotel
The Yuluxe Sheshan, Shanghai, a Tribute Portfolio HotelThe Yuluxe Sheshan, Shanghai, a Tribute Portfolio Hotel
Hotel near Sheshan, Songjiang University Town,Shanghai
The Yuluxe Sheshan, Shanghai, a Tribute Portfolio Hotel is an ideal spot for travelers wanting to discover the city. Visitors to Shanghai will find that the Yuluxe Sheshan, Shanghai, a Tribute Portfolio Hotel is a fantastic accommodation choice. The hotel is only 14km from Songjiang North Railway Station and 23km from Shanghai Hongqiao International Airport, giving guests a number of convenient transportation options. With multiple attractions nearby including Shanghai Happy Valley - Shangri-La, Shanghai Sheshan National Tourism Resort and Shanghai Yuehu Sculpture Park, guests will find plenty to keep themselves occupied. In their spare time, guests can explore the hotel's surroundings. This Shanghai hotel features parking on site. According to our trusted guests, the facilities at this hotel are first-rate. This hotel is particularly popular with those traveling with families.

GGuest User 2024.11.16
We brought our 2 year old daughter here for 3 days and 2 nights. We had a okay but slightly underwhelming experience. The pros: The suite was large and spacious, and had a powder room attached to the living room The hotel was not busy (in the middle of November) and we enjoyed the peaceful and quiet atmosphere The hotel has several kid-friendly activities/amenities on site, including an artificial beach, indoor playroom and a small farm where you can feed animals The hotel is a relatively short drive from central Shanghai The hotel staff were generally friendly and helpful, and our butler kindly arranged for us to check in early The cons: The indoor playroom is dated and the air inside was stale. Despite it being closed for cleaning during lunchtime everyday, I noticed a fair amount of debris and hair in the ballpit and sandpit. While there was a good range of animals on the small farm, the animals were dirty and not well kept The separate area for feeding cats was also dirty and some of the cats did not look healthy The buffet breakfast was below average We ate at both of the hotel restaurants and found the food mediocre and overpriced
Outstanding
9574 reviews
9.5/10
Price from
PHP 6,250
per night
Check Availability
MGM Shanghai West Bund
MGM Shanghai West BundMGM Shanghai West Bund
Hotel near Shanghai South Railway Station Area,Shanghai 2.7% of visitors choose this area
MGM Shanghai West Bund brings true entertainment and hospitality to Shanghai's West Bund, situated at the heart of one of Shanghai's most dynamic hospitality hubs. It offers diverse, artistic, and lively experiences that exceed all expectations in a stunning location on the Huangpu riverfront. The hotel is surrounded by over 20 cultural and art institutions, with the Expo site and Qiantan area just across the Huangpu River. Additionally, guests have convenient access to Xujiahui, Longhua Temple, Shanghai Botanical Garden, and a variety of commercial and entertainment options. For business travellers, the headquarters of BMW, Alibaba, Tencent, NetEase, McDonald's, and other prominent enterprises are all within walking distance.

AA Happy Pilgrim 2024.04.06
I had the pleasure of staying at the Shanghai MGM West Bund Hotel and I must say, it exceeded all my expectations. From the moment I arrived, I was greeted with warm hospitality and a seamless check-in process. Especially Lucy from the Guest Experience team made my day remarkable. She made me feel like a valued guest and went above and beyond to ensure my stay was comfortable. What truly impressed me was their genuine care and attention to detail. They anticipated my needs before I even had to ask, ensuring that I had everything I required for a comfortable and enjoyable stay. It's clear that they take great pride in their work and are committed to providing exceptional service to every guest. I would like to express my heartfelt gratitude to the guest relations team at the Shanghai MGM West Bund Hotel for their outstanding hospitality. They played a significant role in making my stay truly memorable and I highly recommend their services to anyone visiting the hotel. The hotel itself is a true gem, boasting modern and stylish decor throughout. My room was spacious, well-appointed, and offered breathtaking views of the city skyline. The comfortable bed, luxurious amenities, and attention to detail made me feel right at home. My stay was the exceptional service provided by the hotel staff. Also the housekeeping team, everyone was friendly, attentive, and always willing to go the extra mile to ensure a memorable stay. The hotel's location is also worth mentioning. Situated in the vibrant West Bund area, it offered convenient access to popular attractions, shopping, and dining options. Whether I wanted to explore the city or simply relax and take in the views, everything was within reach. Overall, my experience at the Shanghai MGM West Bund Hotel was nothing short of exceptional. It's a true testament to luxury and hospitality. I highly recommend this hotel to anyone seeking a memorable stay in Shanghai.
Excellent
3862 reviews
9.6/10
Price from
PHP 13,993
per night
Check Availability
See All 5-Star Hotels in Shanghai

Top 20 Premium-Hotels in Shanghai

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Discover our curated selection of premium hotels in Shanghai for your next stay
No.
1
JW Marriott Marquis Hotel Shanghai Pudong Hotels in Shanghai
9.6/10
3264 review

JW Marriott Marquis Hotel Shanghai Pudong

Hotel near Lujiazui Area, Shanghai
"Delicious breakfast""Fantastic river view"
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No.
2
Shangri-La Qiantan, Shanghai Hotels in Shanghai
9.6/10
6547 review

Shangri-La Qiantan, Shanghai

Hotel near Qiantan, Shanghai
"Delicious breakfast""Convenient for shopping"
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No.
3
Pudong Shangri-La, Shanghai Hotels in Shanghai
9.5/10
13700 review

Pudong Shangri-La, Shanghai

Hotel near Lujiazui Area, Shanghai
"Delicious breakfast""Fantastic river view"
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No.
4
MaxX By Steigenberger on the Bund Shanghai Hotels in Shanghai
9.6/10
5794 review

MaxX By Steigenberger on the Bund Shanghai

Hotel near The Bund Area, Shanghai
"Great location""Friendly front desk staff"
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No.
5
The Sukhothai Shanghai Hotels in Shanghai
9.3/10
3138 review

The Sukhothai Shanghai

Hotel near Jing'an District/West Nanjing Road, Shanghai
"Friendly front desk staff""Great design"
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No.
6
The Langham Shanghai Xintiandi Hotels in Shanghai
9.4/10
3851 review

The Langham Shanghai Xintiandi

Hotel near Huaihai Road Area/Xintiandi Area, Shanghai
"Great location""Delicious breakfast"
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No.
7
InterContinental Shanghai Ruijin Hotels in Shanghai
9.5/10
4004 review

InterContinental Shanghai Ruijin

Hotel near Huaihai Road Area/Xintiandi Area, Shanghai
"Classy environment""Friendly front desk staff"
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No.
8
Guang Fulin Prime Hotel Shanghai Hotels in Shanghai
9.7/10
6553 review

Guang Fulin Prime Hotel Shanghai

Hotel near Sheshan, Songjiang University Town, Shanghai
"Great for kids""Delicious breakfast"
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No.
9
Xijiao State Guest Hotel Hotels in Shanghai
9.6/10
3321 review

Xijiao State Guest Hotel

Hotel near Hongqiao District, Shanghai
"Classy environment""Garden view"
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No.
10
InterContinental Shanghai Harbour City Hotels in Shanghai
9.4/10
3324 review

InterContinental Shanghai Harbour City

Hotel near Dishui Lake and Lin-gang Area, Shanghai
"Great for kids""Delicious breakfast"
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No.
11
Grand Hyatt Shanghai Hotels in Shanghai
9.3/10
11860 review

Grand Hyatt Shanghai

Hotel near Lujiazui Area, Shanghai
"Great location""Classy environment"
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No.
12
Shanghai Marriott Marquis City Centre Hotels in Shanghai
9.6/10
6683 review

Shanghai Marriott Marquis City Centre

Hotel near People's Square Area, Shanghai
"Near shopping area""Friendly front desk staff"
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No.
13
ULTRAMAN HOTEL Hotels in Shanghai
9.1/10
3076 review

ULTRAMAN HOTEL

Hotel near Dishui Lake and Lin-gang Area, Shanghai
"Great for kids""Classy environment"
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No.
14
Metropolitan Seclusive Life In Wukang rd Shanghai Hotels in Shanghai
9.5/10
1170 review

Metropolitan Seclusive Life In Wukang rd Shanghai

Hotel near Huaihai Road Area/Xintiandi Area, Shanghai
"Delicious breakfast""Classy environment"
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No.
15
Melia Shanghai  Parkside Hotels in Shanghai
9.4/10
1898 review

Melia Shanghai Parkside

Hotel near Shanghai Disney Resort, Shanghai
"Classy environment""Great for kids"
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No.
16
Kerry Hotel Pudong Shanghai Hotels in Shanghai
9.4/10
5526 review

Kerry Hotel Pudong Shanghai

Hotel near Pudong New International Expo Center/World Expo Area, Shanghai
"Great for kids""Has play area for children"
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No.
17
The Portman Ritz-Carlton, Shanghai Hotels in Shanghai
9.4/10
2706 review

The Portman Ritz-Carlton, Shanghai

Hotel near Jing'an District/West Nanjing Road, Shanghai
"Delicious breakfast""Friendly front desk staff"
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No.
18
Joya Hotel Shanghai Lujiazui Hotels in Shanghai
9.6/10
4079 review

Joya Hotel Shanghai Lujiazui

Hotel near Lujiazui Area, Shanghai
"Friendly front desk staff""Classy environment"
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No.
19
Andaz Xintiandi Shanghai, by Hyatt Hotels in Shanghai
9.1/10
6185 review

Andaz Xintiandi Shanghai, by Hyatt

Hotel near Huaihai Road Area/Xintiandi Area, Shanghai
"Great location""Friendly front desk staff"
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No.
20
Shanghai  Moller Villa Hotel Hotels in Shanghai
9.5/10
2973 review

Shanghai Moller Villa Hotel

Hotel near Huaihai Road Area/Xintiandi Area, Shanghai
"Delicious breakfast""Great design"
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Latest reviews for Shanghai hotels

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Find the perfect stay with trusted ratings and reviews.
9.5/10
Outstanding
จารุวรรณDisappointing Experience at The Ritz-Carlton Shanghai I stayed at The Ritz-Carlton Shanghai for two nights, and unfortunately, my experience was far from the luxury service I expected. 1. Discrimination at Flair Rooftop Restaurant On my first night, I visited Flair, the hotel's rooftop restaurant. Before going, I was told at the lobby that the restaurant operates on a first-come, first-served basis, with no reservations. However, when I arrived at around 5:50 PM, the restaurant was only 20% occupied, yet the host told me it was ”fully booked.” Then, the host questioned my intent, asking whether I was there for drinks or dinner. When I said ”dinner,” he suddenly mentioned a 1,600-yuan minimum spending requirement. I agreed without hesitation and ended up spending over 2,200 yuan. But what truly bothered me was the initial rejection and the selective enforcement of the minimum charge, implying that I was being judged based on my appearance or nationality. If the restaurant was truly full, why was I offered a table once I confirmed I would spend a significant amount? 2. Misleading Room Upgrade Offer & Hidden Promotions When I checked in, I had already booked a suite with a city view for around 4,000 yuan. However, the receptionist tried to upsell me a Pearl Tower view for an additional 3,300 yuan, which is an unreasonable price just for a different view. What’s worse is that she failed to inform me about an existing hotel promotion: (cant remember the amount exactly) If I pre-purchased 1,000 yuan, I could use 1,400 yuan at Flair rooftop restaurant. I only found out about this the next day and when I asked whether I could retroactively apply this promotion to my bill (which was charged to my room), I was told it was not possible because I had to buy the package in advance. Had I known about this offer beforehand, I would have gladly used it. Instead, the staff prioritized upselling me a more expensive view rather than informing me of real benefits available to hotel guests. 3. Concierge Service & Taxi Nightmare The service at the concierge was another major disappointment. I had a reservation at a Chinese restaurant across the river and asked the concierge to arrange a taxi for me. Knowing that taxis in Shanghai can be unreliable and tricky (as I had experienced the night before with an airport taxi taking me to three wrong hotels and turning off the meter), I was relieved when the concierge used Didi (a ride-hailing app) to book a ride. However, when the car arrived, the concierge instructed a bellboy to walk me to the car, but he never confirmed whether it was actually mine. Just as the door was closing, a woman with luggage rushed in, claiming it was her ride to the airport. It turned out the car was not for me but for an entirely different passenger! At this point, I was already late for my dinner reservation. When I walked back to the concierge to ask what happened, he seemed irritated and dismissively said, ”Don’t worry” before reluctantly walking me to the correct car. This lack of professionalism and carelessness was incredibly frustrating. If you’re arranging a ride for a guest, ensure they get into the correct car. Final Thoughts This all happened in just one night—I can't imagine what else could go wrong during my stay. I sincerely hope no other guests have to go through such an experience. The Ritz-Carlton brand is known for its luxury and top-tier hospitality, but what I encountered was discriminatory treatment, misleading sales tactics, and poor service coordination. I hope management takes this feedback seriously and improves their service, ensuring all guests receive fair and professional treatment, regardless of their appearance or nationality. Ps: nice swimming pool by the way!!
The Ritz-Carlton Shanghai, Pudong

The Ritz-Carlton Shanghai, Pudong

Hotel near Lujiazui Area, Shanghai 6.6% of visitors choose this area
Price per night from:PHP 19,883
9.5/10
Outstanding
AAnonymous UserLocated directly at the entrance to the Lidoway walking street area with many Western food options. Breakfast was a decent spread of various items. Very interesting to go out from the hotel and walk around the immediate area (not much around aside from a stretch of restaurants and coffee places). Received the customary Doubletree cookie upon checking in. Only complaint was that the room was greatly warm - too warm to sleep without having the window open. Seems like a waste of energy to be pumping out that much heat.
DoubleTree by Hilton Shanghai Hongqiao

DoubleTree by Hilton Shanghai Hongqiao

Hotel near Hongqiao Airport/National Exhibition and Convention Center, Shanghai
Price per night from:PHP 4,818
9.5/10
Outstanding
SSuresh C MishraThe hotel is inside of Terminal 2 departure area and very convenient for early morning flyers and people arriving late evening to Shanghai connect their next destination. Food court another added advantage.
Boyue Hotel Shanghai Air China Hongqiao Airport

Boyue Hotel Shanghai Air China Hongqiao Airport

Hotel near Hongqiao Airport/National Exhibition and Convention Center, Shanghai
Price per night from:PHP 3,856
9.5/10
Outstanding
LLYNETTELIMEntire hotel is modern and prettily designed. Location is accessible to many malls around the corner and there's a beautiful St Ignatius Cathedral next to it. Many amenities provided. Front desk also gave a set of children amenities - toothbrush set and child-size bedroom slippers. Didn't realize till too late but tea with snacks were free for guests at a certain timing and there was supper provided also from 9.30pm till late - chef preparing noodles that you prefer and select on your own from a variety of ingredients and choices. Very homely gesture yet warming for guests. Reason I found this was it was pretty close to the Shanghai South Railway station. The concierge and front desk manager helped us locate a taxi in the rain because Didi couldn't locate one. Everything was smooth and comfortable. Would highly recommend and will stay again when w get a chance.
Shanghai Xujiahui A.T.HOUSE Jia Di Hotel

Shanghai Xujiahui A.T.HOUSE Jia Di Hotel

Hotel near Xujiahui District, Shanghai 3% of visitors choose this area
Price per night from:PHP 5,585
9.3/10
Very Good
GGuest UserHad a fantastic stay in Shanghai! The hotel’s ambiance and amenities were top-notch, making it a truly enjoyable experience from start to finish. A special shoutout to the VIP ambassador, Charlotte—her exceptional service and attention to detail made my visit even more memorable. She went above and beyond to ensure every need was met, adding a personal touch that made me feel valued as a guest. Highly recommend this place for anyone looking for a seamless and delightful stay!
Banyan Tree Shanghai On The Bund

Banyan Tree Shanghai On The Bund

Hotel near The North Bund Area, Shanghai 1.2% of visitors choose this area
Price per night from:PHP 17,622
9.3/10
Very Good
SShootingstar LeeHotel location is the best place to travel to Shanghai. The hotel staff service is excellent, too In particular, a Chinese employee named William responded very kindly. The night view of Shanghai Waitan from the hotel room is also fantastic The hotel's interior facilities are not very impressive. The bedding was good, but the facility felt too old. However, it was a pleasant trip to Shanghai because of the friendly staff's service.
Radisson Blu Hotel Shanghai New World

Radisson Blu Hotel Shanghai New World

Hotel near People's Square Area, Shanghai 8.8% of visitors choose this area
Price per night from:PHP 6,320
9.3/10
Very Good
GGuest UserThe hotel provided fast pick-up from Pudong Airport (reserved using WeChat). It took us over an hour to clear immigration, and the driver patiently waited for us. It’s about a 20-minute drive north from PVG to the hotel, which is less than average for hotels in the airport area. The hotel is located in a very quiet, peaceful, and quaint resort. Although we could see airplanes approaching from the northeast, preparing for landing, we didn’t hear any airplane noise while in the room. The hotel’s architecture is very unique. If you appreciate traditional Chinese Hui-style architecture, you’ll love the artistic and exquisite buildings with beautiful wood carvings. You’ll see courtyards with ponds, winding corridors, small bridges, and a river on the hotel property. Additionally, the resort features a lake with some water activities. It took my husband and me half an hour to stroll around the resort property. The walk was very relaxing and peaceful! The staff have been very friendly, helpful, and accommodating. Our room is on the second level with no elevator, and the two front desk ladies helped us carry one checked bag upstairs. They are so awesome! I have a sensitive sense of smell and noticed that the bedding didn’t smell as nice as I would like. After asking the staff to change to a new set of bedding, they happily accommodated my request, even though it was a bit late in the evening, around 8 PM. The housekeeping lady was also very professional, warm, and helpful. She even tried to help me fix the door lock. It didn’t affect my ability to use the privacy chain to lock the door, so I told the front desk to resolve the door lock issue after we checked out. Their breakfast is one of the best I’ve experienced at a hotel in China, with many meat and vegetarian options. They even have vegetarian buns! The kitchen also provides freshly made wontons and noodles upon request. So delicious! Our checkout was supposed to be before 2 PM, but due to our departure flight delay, we had to stay at the hotel for another two hours. The manager offered to waive the late checkout fee for us. The hotel also offers airport drop-off upon reservation. There is no restaurant in the hotel; however, there’s an independently run restaurant in the resort, which is only a 2-minute walk from the hotel buildings. Although the hotel accepts foreign credit cards, this independent restaurant wasn’t able to accept my Alipay (linked to a foreign Visa credit card), and they didn’t accept foreign credit cards either. My relative in China ended up using the QR code provided by the restaurant and paid for me online. Given the hotel’s close proximity to the airport and its excellent service and environment, I would definitely recommend it to others and would return in the future.
Rezen Retreat(Shanghai Sanjia Xintiandi Tourism Resort)

Rezen Retreat(Shanghai Sanjia Xintiandi Tourism Resort)

Hotel near Pudong International Airport Area, Shanghai 1.9% of visitors choose this area
Price per night from:PHP 3,559
9.1/10
GGuest UserThe hotel is in a great location with stunning views. Louis is very professional and friendly, and there is a swimming pool and gym with complete facilities. Perfect service, would go back to this hotel 100%
Hyatt On The Bund Shanghai

Hyatt On The Bund Shanghai

Hotel near The Bund Area, Shanghai 2.4% of visitors choose this area
Price per night from:PHP 8,752
9.1/10
TTriciaaaaaaKunlun Jing’an is our go-to hotel whenever we visit Shanghai. We live in Hangzhou and often travel to Shanghai, usually on weekends. Since moving to Hangzhou last year, we’ve always stayed at this hotel—it’s become our preferred choice because of the excellent service, comfortable rooms, and outstanding staff. Everyone, from the concierge to the hotel bar, room service, breakfast team, and front desk, has been helpful and professional. We’ve never had any issues during our stays—in fact, this was our fifth time staying here. However, during our recent stay on Friday night, for my husband’s weekend birthday celebration, we encountered some problems. We checked in late and went straight out for dinner. When we returned to our room, I stepped on a wet patch next to the bed. I was fairly certain it was urine, but we gave the hotel the benefit of the doubt, assuming it might just be water. We called the operator—who, I must say, was not the most helpful staff member we’ve encountered here. She sent two employees to inspect the wet spot, and they insisted it was only water. We offered to dry it ourselves with a hairdryer, so my husband tried. As soon as he began, a strong odor became apparent—it definitely smelled like urine. My husband pressed tissues onto the rug to check the liquid’s colour, and they turned yellow. We called the operator again, and she said someone would come to re-examine it. After waiting 15 minutes with no response, we called once more at 11:30 PM—I was exhausted by this point. My husband spoke to the same person, who assured us someone would arrive soon. Again, no one came. At 12:30 AM, my husband called again, now extremely frustrated. Finally, a staff member arrived and called someone on the phone what I assume was the hotel manager. To our disappointment, the manager asked an unreasonable question: “What time did you check in? Why didn’t you report this immediately?” My husband replied that we had entered the room at 7 PM, we were thinking why we would inspect every inch of the rug for wet patches? Eventually, they moved us to another room of the same type. After settling in, I took a shower and reached for the body lotion from the bathroom amenities—only to find it half-used. By then, I was at my limit and wanted to complain at the front desk, but it was already 1 AM, and I was too tired. We decided to sleep and address it in the morning. After breakfast, we spoke to a front desk staff member, who was very kind, apologetic, and helpful. She brought the manager, who also apologized and upgraded us to a beautiful suite. While we appreciated the gesture, this might be our last stay at this hotel. That said, the staff at Kunlun Jing’an are truly excellent—this experience was just an unfortunate exception.
The Kunlun Jing An

The Kunlun Jing An

Hotel near Jing'an District/West Nanjing Road, Shanghai 6.1% of visitors choose this area
Price per night from:PHP 5,546
9.0/10
GGuest UserWe booked a Parent-Kid Suite, which was advertised to accommodate four adults, but throughout our stay, only three towels were provided. Additionally, the only bathroom is located right next to one of the bedrooms, with no door and a fully transparent shower space. This setup is extremely awkward and inconvenient unless you’re traveling with very young children. The noise from the bathroom also inevitably disturbs whoever is sleeping in that bedroom. Another disappointment was the check-in process. We arrived at the hotel around 4 PM, but the front desk informed us that our room was still not ready due to a late check-out from the previous guests. This was frustrating, especially after a long flight, as we had expected to check in on time and freshen up immediately. That said, aside from the strange room layout, the hotel does have its positives. The location is great, with a partial view of The Bund, and the price is reasonable for this area. Overall, while the hotel has potential, the room design and service need improvement.
Mehood Elegant Hotel Shanghai Bund

Mehood Elegant Hotel Shanghai Bund

Hotel near The North Bund Area, Shanghai 1.2% of visitors choose this area
Price per night from:PHP 6,429

FAQs

What are the best 5 star hotels in Shanghai?

Whether you are travelling to Shanghai for business or fun, Novotel Shanghai Clover , Crowne Plaza Shanghai Nanjing Road and Radisson Blu Hotel Shanghai New World are all preferred hotels.

What is the average cost of staying in 5 star hotels in Shanghai?

For 5 star hotels in Shanghai, the average cost on weekdays is PHP 18,182, and the usual price on weekends (Friday–Saturday) is PHP 18,529.

Which 5 star hotels in Shanghai provide swimming pools?

There are many 5 star hotels in Shanghai with swimming pool. Novotel Shanghai Clover , Crowne Plaza Shanghai Nanjing Road and Radisson Blu Hotel Shanghai New World are very popular.

Which 5 star hotels in Shanghai provide gym or fitness center?

Novotel Shanghai Clover, Crowne Plaza Shanghai Nanjing Road and Radisson Blu Hotel Shanghai New World provide fitness facilities. Keep working out even while travelling!

What are the best 5 star hotels in Shanghai with bars?

For 5 star hotels in Shanghai with bars, Crowne Plaza Shanghai Nanjing Road , Radisson Blu Hotel Shanghai New World and Grand Hyatt Shanghai are very popular.

What are some of the best 5 star hotels in Shanghai with breakfast?

Novotel Shanghai Clover, Crowne Plaza Shanghai Nanjing Road and Radisson Blu Hotel Shanghai New World provide delicious breakfast. Start your day with refreshing food!

What are the best 5 star hotels in Shanghai with luxury spa services?

Wanna soothe your muscles after long walk? Among 5 star hotels in Shanghai, Novotel Shanghai Clover, Radisson Blu Hotel Shanghai New World and Grand Hyatt Shanghai are very popular.

Which 5 star hotels in Shanghai provide free wifi?

For many, stable internet connection is a must for travel. Novotel Shanghai Clover, Crowne Plaza Shanghai Nanjing Road and Radisson Blu Hotel Shanghai New World are popular hotels with free Wi-Fi.

What's the best 5 star hotels to stay for families in Shanghai?

What are some of the best deals for 5 star hotels in Shanghai?

Trip.com keeps you informed of amazing deals on thousands of 5 star hotels. You can check the promotions page to see cheap hotels on Trip.com.

More information

Highest PricePHP 547,204
Lowest PricePHP 1,721
Number of Reviews793,706
Total Properties274
Average Price (Weekdays)PHP 18,182
Average Price (Weekends)PHP 18,529