Find 5-Star Hotels in Kunming

A hidden gem by Dianchi Lake! This hotel has excellent facilities and the butler service is incredibly attentive. Our room was quiet and spotless. The breakfast, afternoon tea, and late-night snacks were such a thoughtful touch, keeping us well-fed all day long! The design is also very well thought out, with every corner being photo-worthy. Our whole family was very satisfied!

Staying here felt like crashing at a good friend's place; the hospitality was incredible, and they catered to every request. It's rare to find a place where every single staff member is so polite and warm-hearted ❤️. The breakfast was bountiful, and getting around was a breeze, with Line 5 right outside the door! Plus, it was super close to my workplace. I'll definitely be back.

We were on a family trip and originally planned to stay at the Grand Hyatt Kunming, but we couldn't get a room because we hadn't booked in advance. So we ended up staying at this hotel instead, and the overall experience was comfortable and recommendable. Our room was on a higher floor with an expansive view, though there's still some development happening around the hotel. The room itself was small but clean, and the facilities were well-maintained. The shower had great water pressure, which was refreshing. The window allowed for good natural light, and it was quiet at night, so we slept soundly. Downstairs, there are many snack options, and Wanda Plaza is right next door, making it convenient for finding food. The hotel breakfast offered a rich selection. The hotel is about a 15-minute taxi ride from Kunming Station. The overall price was affordable, making it a good choice for family trips, business travel, and more. Yuma and Ray at the front desk were very enthusiastic and meticulous in their service, and other staff members were also friendly and greeted guests warmly, which was much appreciated.

Facilities: This is an older five-star hotel with retro yet luxurious facilities. Cleanliness: The bedding and bathroom were very clean. Ambiance: The hotel hallways, with their warm lighting and wood-textured walls, along with the plush carpets, made me instinctively quiet my footsteps. The bedding was also very comfortable, and the soundproofing was excellent, allowing for a peaceful rest. Service: The service was very good and satisfactory.

I stayed at this hotel for 5 nights. I was quite hesitant before choosing it, especially after reading about the negative elevator incident, which made me really worry about safety. So, every time I took the elevator during my stay, I was on edge. The main reason I decided to stay was for the hot springs and swimming pool, as it's been raining a lot in Kunming recently, and I figured we'd just enjoy the hotel. Honestly, I wasn't particularly impressed with the service, and the facilities are quite old, very old. If it weren't for the constant rain and traveling with a child, I probably wouldn't have chosen this hotel. Especially after visiting Fuxian Lake, the comparison really highlighted its shortcomings.

Overall, the hotel was great – a true all-in-one spot for dining, entertainment, and relaxation. It’s perfect for spending a few days unwinding. The facilities like the pool and gym were excellent. Everything you need is right here! Plus, the three meals a day offered by the hotel were quite tasty. On a different note, I needed to arrange dinner for my family and called twice in advance to book a restaurant. The front desk said the F&B department would contact me, but they never did, even after I checked out… a bit frustrating. When I checked in, the front desk told me our standard room was on the first floor. I acknowledged it, and then they repeated it, “first floor, okay?” I didn't quite understand why they emphasized it twice. It wasn’t until I got to the room that I realized the cafe’s outdoor terrace offers a direct view into the room. (The front desk could have just said that directly instead of being so vague; how would I know, being a first-time guest?) Three areas for improvement: 1. The non-slip mat in the shower was very dirty. 2. The coordination among the F&B staff needs to be better. 3. The front desk should be more direct. Repeating that the standard room was on the first floor in such a roundabout way completely confused me as a first-time visitor about what they were trying to convey!

It's rare to find a hotel that truly feels like a home away from home, but Bolian Hot Spring Resort certainly does! First, let's talk about the service. We stayed during the off-season, so there weren't many staff around, but you could still feel the warmth and professionalism from everyone, from our butler Dashi to the restaurant, hot springs, and front desk staff. The front desk staff even multi-tasked, making us tea and driving us to our room. Their professional training was evident throughout our stay. Even though the hotel has been open for twenty years, it doesn't feel old or dated at all. Every corner of the hotel is picturesque, and the hot springs are fantastic. The courtyard in our room was breathtakingly beautiful. To our pleasant surprise, the restaurant's food was delicious, with excellent Yunnan cuisine. We will definitely be back again. The hotel also provided complimentary executive car airport transfers and vouchers that could be used for dining or spa services at the hotel, which was a very nice touch.

Five-star review The Green Lake Hotel in Kunming boasts an excellent location, right next to Green Lake Park, making sightseeing and travel incredibly convenient. The hotel's ambiance is elegant and grand, exuding the charm of a classic five-star establishment. The rooms are clean and tidy, with comfortable bedding ensuring a restful sleep. The staff provides attentive and meticulous service; the welcome fruit and turn-down treats add a lovely touch of ceremony. The breakfast offers a rich variety, including authentic Yunnan flavors. Overall, the stay was comfortable and pleasant.

This hotel was the best one during our entire Yunnan trip. The room wasn't huge, but it was very well-designed and matched the price perfectly. One thing that was really important for me as a mom was that there was no carpet in the room. The staff were incredibly enthusiastic and responsible; you could tell they operate with high standards. The lifeguard was constantly patrolling around the pool, and the front desk staff were also very attentive. The gym's front desk person was responsible and proactive. After my 8-year-old son went for a swim, he went to the men's changing room by himself to shower. When I went to the front desk to ask, I realized the exit for the men's changing room wasn't in the direction we entered the pool area. I was a bit worried, and a staff member immediately went to find my son for me. When they saw me fumbling to help my son change, they quickly took his swimsuit to spin-dry it and pack it up for us. When we were leaving, the concierge, who was quite far away, actually jogged over to help us with our luggage.

The room is spacious and well-designed, with plenty of space for luggage and other belongings. The hotel is located in the heart of the old city, with many restaurants in the adjacent mall. For snacks, you can take a short walk to Kunming Old Street. The front desk staff, particularly GIN, was very professional and helpful. When I asked about buying tickets, he repeatedly reminded me to make sure I bought tickets for Kunming Station and not to get it mixed up, as the two high-speed rail stations can be quite confusing.