Find 5-Star Hotels in Kunming

The bed was too soft, and the TV was overly complicated. When I called the front desk at night about an issue, they said they'd contact engineering but never followed up. A simple 'engineering is off duty' or something similar would have been helpful. The hairdryer is quite old and could use an upgrade. On the positive side, the room was spacious, and the shower had excellent water pressure – that's a plus! So, a mix of good and bad. In such a competitive market, I think attention to detail is crucial. At 500-600 yuan, this hotel is considered upper-mid-range in Kunming, especially being near the airport, though its location isn't convenient for anything else.

This is an excellent hotel. Though located in a commercial area, it's a tranquil oasis, giving off a secluded vibe. Every corner of the hotel is picturesque, and there are shared tea rooms everywhere, making it perfect for two or more families to stay together. After dinner, you can gather in the tea room for tea or cards. The room amenities are also top-notch, with complimentary makeup remover wipes and face masks, and the shampoo and shower gel are great. Breakfast is available until 1 PM with unlimited refills, afternoon tea until 6 PM, and late-night snacks after 9 PM. If you don't feel like leaving the hotel, there's always food available, and it's all delicious. The coffee at afternoon tea is especially fantastic! Very satisfied.

We were on a family trip and originally planned to stay at the Grand Hyatt Kunming, but we couldn't get a room because we hadn't booked in advance. So we ended up staying at this hotel instead, and the overall experience was comfortable and recommendable. Our room was on a higher floor with an expansive view, though there's still some development happening around the hotel. The room itself was small but clean, and the facilities were well-maintained. The shower had great water pressure, which was refreshing. The window allowed for good natural light, and it was quiet at night, so we slept soundly. Downstairs, there are many snack options, and Wanda Plaza is right next door, making it convenient for finding food. The hotel breakfast offered a rich selection. The hotel is about a 15-minute taxi ride from Kunming Station. The overall price was affordable, making it a good choice for family trips, business travel, and more. Yuma and Ray at the front desk were very enthusiastic and meticulous in their service, and other staff members were also friendly and greeted guests warmly, which was much appreciated.

My stay at Kunming Jia Hua Plaza Hotel was excellent overall. The hotel's location is fantastic, with convenient transportation and easy access to attractions and dining options. The front desk staff were very welcoming and efficient with check-in and check-out, and all the staff were friendly. The room was clean and tidy. Despite the hotel being over 20 years old, the facilities are well-maintained, and the bedding was comfortable, ensuring a good night's sleep. The hotel environment is generally quiet, making it a suitable choice for a stay while exploring Kunming. The breakfast offered a good variety of dishes and tasted great. Overall, I was very satisfied with the location, service, and the entire stay. It offers good value for money, and I would consider staying here again on my next visit to Kunming.

Traveling with kids, we stopped in Kunming for a night on our way back from Fuxian Lake and chose this hot spring hotel. The hotel was clean, the service was great, and we really enjoyed the water park and hot springs – it was so relaxing and perfect for families with children. Highly recommend for family trips!

Overall, the hotel was great – a true all-in-one spot for dining, entertainment, and relaxation. It’s perfect for spending a few days unwinding. The facilities like the pool and gym were excellent. Everything you need is right here! Plus, the three meals a day offered by the hotel were quite tasty. On a different note, I needed to arrange dinner for my family and called twice in advance to book a restaurant. The front desk said the F&B department would contact me, but they never did, even after I checked out… a bit frustrating. When I checked in, the front desk told me our standard room was on the first floor. I acknowledged it, and then they repeated it, “first floor, okay?” I didn't quite understand why they emphasized it twice. It wasn’t until I got to the room that I realized the cafe’s outdoor terrace offers a direct view into the room. (The front desk could have just said that directly instead of being so vague; how would I know, being a first-time guest?) Three areas for improvement: 1. The non-slip mat in the shower was very dirty. 2. The coordination among the F&B staff needs to be better. 3. The front desk should be more direct. Repeating that the standard room was on the first floor in such a roundabout way completely confused me as a first-time visitor about what they were trying to convey!

The hotel facilities are a bit old, but well-maintained. The environment is elegant, quiet, and comfortable, and the staff are quite enthusiastic. Overall, the experience was decent. However, perhaps because it was raining, the cushions in the courtyard were all put away and not replaced before guests checked in. The water features in the courtyard villa were turned off, and there were dead leaves inside, making the whole courtyard look a bit desolate, which affected the stay. The price of over 3,000 yuan per night felt a bit overpriced. The garden hot spring was very comfortable and beautiful; I would come back just for that. As for the crossing-the-bridge noodles priced at over 200 yuan, I wouldn't recommend trying them if you're a local. 😅

This isn't my first time staying at the Cuihu Hotel. I was initially torn between here and the Grand Hyatt, but I just couldn't resist coming back because I think it's better. The service is excellent, and it's very close to Cuihu Lake, so you can go for a stroll when it's less crowded. For coffee lovers, there are also many cafes nearby where you can relax and enjoy a cup. Xiao Kong, Xiao Fan, and Xiao Deng provided incredibly thoughtful service. Since we were traveling with a child, they even upgraded our room and reserved a quiet, high-floor room according to our preferences. Although it wasn't the season for watching seagulls, Zhang Can at the front desk still gave our child a small gift, which they absolutely loved! Even though the hotel has been open for a while and some of the facilities aren't as new as those in more recently built hotels, my whole family agreed that there's no limit to how many times we'd stay at Cuihu.

The JEN Hotel by Shangri-La in Kunming boasts an excellent location, very close to Kunming Old Street, and super convenient for subway travel. The hotel's design is young and trendy, incorporating many local Yunnan elements, creating a great atmosphere. The rooms are clean and tidy, with comfortable bedding and thoughtful details like direct drinking water and wireless charging. Breakfast offers a rich variety, including authentic Yunnan rice noodles. Guests can also enjoy a large shared gym and a heated swimming pool. The front desk service is professional and polite, and check-in was efficient. For anyone visiting Kunming, staying here makes getting around hassle-free, with guaranteed quality. Highly recommended.

After a hesitant final leg of our family trip to Yunnan returning through Kunming, we chose this hotel near the old street in the city center. The location is super convenient—right downstairs is a commercial area with a fantastic Southeast Asian style street. You can easily walk to the Old Street, Nanping Pedestrian Street, and the Wine Glass Building, making it great for traveling with kids. We booked the family room, which was exceptionally spacious with wooden furniture. Although the facilities are a bit dated, it had a great vibe and a subtle, pleasant fragrance. The hotel service was mediocre; two simple requests were rejected outright without a second thought, and the staff lacked proactivity—perhaps because it leans towards being a business hotel.