We had a wonderful stay at this hotel. The rooms were clean and neatly maintained, and the location is excellent — just a short 5-minute walk to Nanping Pedestrian Street, which made exploring the area very convenient. A pleasant surprise on our second night — the hotel thoughtfully provided a massage foot soak bucket for our family, which made our stay feel extra relaxing and homely. The toiletries were a nice touch too — the shampoo and body wash had a lovely scent, and even the toothbrushes were of surprisingly good quality. What truly stood out was the staff — everyone we encountered was polite, helpful, and attentive to our needs. Overall, I highly recommend this hotel for its comfort, service, and great location. I’d definitely choose to stay here again on our next trip!

I had an amazing 8-night stay at this hotel and ended up extending my stay because I enjoyed it so much. Waking up to the sunrise view every morning was absolutely stunning — it truly made each day feel special. The room was spacious, clean, and very comfortable, which made it easy to settle in and feel at home. The staff were incredibly helpful and welcoming throughout my entire stay. Their hospitality really made a difference and added to the overall positive experience. I’ll definitely be coming back to stay here on my next visit — highly recommend!

I asked for a romantic surprise and got a beautiful arrangement and it was even free of charge! (See pictures) The hotel room is luxurious and well equipped with cool gadgets like automatic curtains, motion lights and toilet which can flush with the tap of your feet. The staff is very polite and friendly also. Only downside is that its located next to the road so there is a bit of noise, but nothing which earplugs cant help. For a cheap price this hotel is 10/10

Room very clean and big . location is convenient near kunming old street, train station and important is staff are very helpful and friendly especially when I feel sick .Good service .will come to stay here for my next trip here!

Every visit to this hot springs hotel is a wonderful choice! Came this time with a group of 3 other ladies and we had a great time! The food is varied and delicious, the hot springs were therapeutic and wonderful, and the room was excellent. The staff are so friendly and helpful, especially patient with my poor Chinese. 🤭 definitely recommend!

Lobby still under renovation. So the ground floor lobby still not completed. You can take lift next to it to 5th floor. They have the receiptionist on the 5th floor. Room is modern. No tv but have big projector. Receiptionist will ask you to scan wechat QR code when checkin. This will be the communication channel between you and hotel. Hotel very near to old town kunming. Just cross the road can reach Zhengyi Fashion Shopping Mall. This mall is already within old town kunming. Got many halal food here.

The experience of staying at Songpin Hotel this time was far beyond my expectations! The first moment I stepped into the hotel, I was shocked by the majestic lobby design. The high-ceilinged space with exquisite decorations showed a luxurious style. The independent villas are even more eye-catching. The high-end and atmospheric appearance and highly private design perfectly interpret the true meaning of quality travel. The hotel's service is even more commendable! From the layout of the guest rooms to the detailed services, you can feel the professionalism and care. I would like to especially thank the lobby manager Guo, whose enthusiasm and thoughtfulness ran through my entire stay. Whether it is travel suggestions, demand coordination, or daily greetings, they are all meticulous and make me feel warm. Ding Ding, Xiao Fan's service is also very considerate. This stay experience is perfect. Whether it is the environment, facilities or services, it is impeccable. It is definitely the first choice for business travel and leisure vacation! Next time, I will choose Songpin Hotel without hesitation!

The room is very spacious and clean. The location is right next to the Dianchi lake, the entrance to the lake is right opposite the hotel entrance. There is a heated swimming pool and jacuzzi within the hotel. The hotel staff are very friendly. We enjoyed our stay.

Overall it is a happy experience to stay at the hotel with my family. Breakfast offers a decent choice of western and Chinese food. . Area of improvement will be to add some Hooks in the Shower room so that we can hang our clothes properly.

Hygiene: No problem, two alcohol cotton pads are provided on the toilet, which is quite detailed. Service: The overall service is more concerned with humanistic care than the high-end international chain brands. Breakfast is also OK, meeting simple business requirements. There are welcome fruits after check-in, free mini bar, rich categories, bottled tea, brewed tea, drip coffee, a bottle of beer (I forgot others), these two services can reach the international five-star level. Before check-in, there is a phone call to inform the parking lot address, and after arriving at the store, hot tea is delivered and the room type is upgraded (although it was not informed at check-in, I found it after I moved in). But there are two suggestions: 1. Since good night oat milk is provided, it is recommended that guests who have not checked in at a certain time in the evening can contact to confirm whether the guests need to provide it, and reserve it in advance. 2. It is obvious that the guests have drunk alcohol before arriving at the store. It is recommended to be more discerning and prepare honey lemon tea for them directly, instead of standardized ordinary welcome hot tea. This detail should be the difference between Atour and other international chain hotels, but it is not done. Environment: Located opposite the popular Yuantong Temple, it is a good choice for those who love to burn incense. The upgraded room has a courtyard, and the environment is better. But the sound insulation is not good. At 6:30, the neighbor started to use water and open the courtyard door. The noise was very loud and I was woken up, which was very unpleasant. Facilities: The bedding is really very comfortable. The bed is large, with moderate hardness and softness. It is not too soft to cause deep sinking. The mattress is very soft and comfortable. There are many styles of pillows, the bedding fabric is firm and soft, and the skin feels good. The overall feeling is better than most international five-star hotels. This is a big thumbs up! The facilities in the room basically meet the requirements. It would be better if two cotton pads could be added to the care set. There is no parking lot downstairs in the hotel, which is a big deduction. After parking the car, you have to drag your luggage for about four or five minutes, and you have to cross the road. It is very inconvenient, which is a big deduction, enough to cause you not to choose this hotel next time.