Find5-Star Hotels in Chengdu

Excellent Location & Outstanding Service – A Truly Memorable Stay! Our stay at this hotel was absolutely wonderful, thanks to its perfect location and exceptional service. The location couldn’t be better – just a short walk to the metro station, making it super convenient to explore the city. There’s various street food right downstairs, and within walking distance, we found a large shopping mall with plenty of dining options, including delicious hotpot and other local cuisines. What truly stood out was the exceptional service. Every time we called the front desk for assistance, they responded immediately and resolved any issues with a smile. A special shout-out to **Alina**, who went above and beyond to help us on our last day. We were struggling with multiple heavy suitcases, and she kindly escorted us all the way to the entrance, made sure we got a suitable taxi, and didn’t leave until we were safely on our way. Her warmth and professionalism were truly touching. We’re so grateful to the entire staff for making our Chengdu trip so comfortable and memorable. The hospitality here made us feel right at home. Highly recommended– we’ll definitely stay here again on our next visit!

I had a wonderful stay! Upon check-in, I was pleasantly surprised with an upgrade to a night view room — the view was stunning. The room itself was spacious, spotless, and very comfortable. Every request I made was handled promptly and professionally, which made the experience even better. I originally booked for two night but ended up extending for two more because I enjoyed it so much. Highly recommend!

This is the first hotel that I genuinely would like to give a 5stars review. 1. front desk is very responsive and helpful with all our request including early check in, late check out etc. 2. They are very friendly and welcoming, offered us souvenirs when we reach the hotel and leaving the hotel. 3. They are very considerate, small little things like preparing tissue, sunblock, cooling pad and mosquito repellents beside front desk for travellers. 4. Location is super convenient right beside 太古里 and luxury brands. 5. Upgraded our rooms for our stay Will definitely recommend friends and family, and stay here for next trip.

It was a delightful stay staying at a hotel steeped in culture and history. It has a tranquil ambience ,just steps from the busy pedestrian street and tourists,like us, visiting Wenshu Monastary . We spent each night of our stay for 3days with a terrace at the main building sampling tea, munching on local snacks with local beer and visiting their accompanying bar,Lanyard, for whisky and sundowner cocktails. We even tried our hand at calligraphy and it was a hoot! The metro,exit K, isn't far and connects to Line 1 conveniently. The staff has been friendly, kudos to XiaoLi and Xiao Cong, so the hotel comes highly recommended. Take loads of peektures in a culturally-rich hotel

The Hotel is great. 5-star hotel by Wanda. The room is spacious, oriental-style room. It has a massage chair, big bathroom with a bathtube. The most important thing is the quietness from outside noises including ur neighbours. I think the room is very comfy and warm to our liking. This time my booking includes a breakfast that cost about 35usd for 2 person, which i thinks the food is ok. Nothing fancy. Has no wow factor for us. It s a standard 5-star breakfast buffet. I found no local breakfast delicacy. But i didnt expect too much as it is a 5star hotel catering to international guests. Overall, our stay was great.⭐⭐⭐⭐⭐

Very2 5star hotel. From the moment i check in they welcoming us, assist to take our luggage out from taxi, help send luggage to lift, Fast check in process. Hotel walking distance to Metro line 2, Tianfu square mall and Huangcheng mosque..Very convenient and easy to find Halal food nearby hotel. Room very spacious big and clean. Affordable stay one night i get around RM150++.. Staff so nice and happy to meet all the good people in Chengdu❤️

We stayed at Joya Hotel for three nights and booked three rooms for six people. All of us were very satisfied with the experience. The hotel is clean, comfortable, and has a relaxing atmosphere. The staff were polite and professional. Special thanks to the manager Annie—she was incredibly warm and welcoming. She even gave us a lovely local Chengdu gift at check-out. They also provided fresh fruit in each room, which was a thoughtful touch. The location is excellent, right next to Taikoo Li, making it super convenient. I would definitely stay here again when in Chengdu.

Very good location near to shopping centre and good food. Staffs are very polite and professional. Great experience for last minute travelling. Will come back to this hotel again.

The hotel facilities are clean and the beds are comfortable. However, the hotel is intelligent, but being too intelligent can sometimes cause trouble (when there is a problem with the intelligence). The flushing of the toilet is annoying, but the staff took it seriously and dealt with it immediately after knowing the problem. I really appreciate their attentive service and attitude. I thank the staff for upgrading the room for me. To be honest, its cost performance is quite good. The environment of the room and restaurant is also relaxing. I believe that as long as there are good employees, the hotel will continue to improve.

Unfortunately, the hotel as right now is quite far from omotenashi concept it has. The hotel itself is newly built and has hands down great Japanese-style design of all public places. Rooms are also beautiful, despite very strange Japanese sockets instead of Chinese one ( the room has only 1 (!) local socket in bathroom). Why it was done - huge secret for me. Swimming pool is nice, but staff there cannot provide swimming caps smoothly, showers get easily clogged, though facilities are new. Reception process is also very hectic, especially on the check in stage - wait time for this number of people (very moderate at 23.00) was totally unacceptable for 5 star. The process itself was not smooth as well. Last points are the best and the worst parts of the hotel. The best is breakfast, which was very good both in terms of variety and quality of food. At the Nikko hotels level that I have stayed in Japan. Nothing bad to say about everything related to food. The worst part is location - as of May 2025 - it is simply construction site all around the hotel. It is hard to get to the hotel, hard to order taxi as it takes a lot of time to find a way to you. If you come via taxi, 3 out 4 times we were brought to the building next by and need to go through the underground parking to get to the hotel, as normal passage is blocked by construction. Just get across the street to the mall on the opposite side of the road is 1.5 km walking. So you are literally isolated from the rest of the city. I have booked this hotel due to May holidays peak prices and relative proximity to the area around Global trade center mall, but due to the road repairs it also have taken far more time than it should. All in all, may be if you want a hotel for a night to have a rest between you r long transfer flights and are not going into the city - it is ok option. Other than that - I would not recommend at this point of time.