The landlord is very friendly, very friendly, the room is very comfortable, although not big but very warm, the equipment is perfect, next time I have the opportunity to stay, it is a perfect experience.
Hygienic: very clean
Environment: very beautiful
Hotel near Brisbane Airport,Chermside32.8% of visitors choose this area
GGuest User2025.08.10
The room had an immediate unpleasant odour on opening the door.
The shower wall had long black hairs stuck to the tiles and remnants of old soap/shampoo. There was the remains of something that had previously broken off in the shower cubicle. The bathroom basin was mouldy around the plug hole.
The blanket from the cupboard had an unpleasant smell.
As I exited the lift on the first floor the lighting was non existent. I felt vulnerable.
There is not enough onsite parking spaces for guests.
We stayed in the same room on 2 occasions, a couple of days apart, so we have no knowledge of other rooms. This family suite was very dated and the chairs were very worn. The beds were comfortable enough and there was plenty of space. The location for the ferry to Magnetic Island was close and the city bus hub was very close. The staff on the desk were lovely but didn’t seem to know much about buses or airport transfers, which was a shame. Overall, it was a comfy enough place to stay while we waited to access the ferry and airport, but nothing more than that.
This is a self-driving hotel that is worthy of praise. The rooms are clean and tidy, with 4 small baths, a swimming pool, free parking, and free coffee at the front desk: tea bags and hot water, more than 1 km from the supermarket. Glaston is a small city, many restaurants are closed on rest days and public holidays, and it is not convenient to eat. There are Western restaurants in the hotel to properly solve the problem of eating. For self-driving tourists, the self-service laundry room is very intimate. Drinking free coffee, spent 3 Australian laundry + 3 Australian drying, and all the dirty clothes all the way down in one hour. Each bed in the twin room is large enough.
Greeted by a closed reception window at 4:00 pm on a Saturday… I saw a note with a mobile number to call so rang through to get an answering machine… left a message then started wandering around. Eventually found a housekeeper who said she’d check me in. Gave me “the only room available” (yes I had a reservation) which was not what I had booked.
Welcome to Room 101! As you enter the hotel from the front, past the boarded up bar/ restaurant that used to be, you will pass two public toilets in the cavernous lobby after which you’ll find the door to room 101. Bright lights, and the noise of every single resident passing through the lobby on their way to bed that night was all for me!
The “patio” that comes with this prime piece of realestate was two outdoor chairs located in the short space between two buildings of 3 floors in height and is shared only with the rumble of a dozen or so air conditioning units discharging their unwanted heat.
The photos of the room I booked showed those rooms out the back, between the main hotel and the car park. Would have been happier there but there were only five still available when I booked mine so I guess I really lucked out… not a pleasant stay.
The photo is of my smoke detector..
Great location and secure no need at ease breakfast is yum coffee is hot can sit back and relax and enjoy the weekend and they have it covered the rest of your stay .
Thanks guys 10/10
Best part I loved was the balcony room 1502 pretty sure because this is right in the 0ath of fresh air .
And room service quick and affordable.
Hotel near Cairns City,Cairns100% of visitors choose this area
GGuest User2025.07.29
The front desk service was pretty good. However, please note that check-in hours are strictly from 8 AM to 8 PM. The location in downtown Cairns is very convenient for transportation. Overall, it's a decent option.
Hotel near Cairns City,Cairns North100% of visitors choose this area
RReece962025.08.03
Was nervous due to past reviews, but found the reception staff friendly and helpful & the facilities really good. The room was basic but location was walkable and, whilst a little noisy at night sometimes, the other guests were kind and considerate. Would stay again!
Very Good
56 reviews
8.0/10
Price from
VND 1,118,915
per night
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8.3/10
Very Good
PPippa-louisePlace is amazing clean , fresh and of high standard .
But when it comes to booking and service this is another story .. for the money I paid to stay 2 night I thought this would be the perfect place to rest I’m 5 star style .. place yes , service a disaster. Firstly when I arrived at Swiss bel .. I went to reception to book in as I booked online a queen bed room he asked if I had a vehicle I said yes agreed to the $35 a night and he said he would just take it out of the bond I paid at end if that was ok I said yes perfect .. when I got up to my room it was 2 single I called reception and advised I had booked a queen bed and there is 2 singles he said oh the house keeper hadn’t changed the beds or didn’t look at booking , I asked if someone could just come up and fix .. he said there is noone to do this now come down and j will find another room for you . I went down stairs said I would go get something to eat and when I come back hopefully a room will be sorted. I came back he advised me that he had upgraded me and I asked if I could have the new key and I will switch rooms and come back down with the other key to save me bringing my luggage down and then back up again. I got to room and key didn’t work to go to 6th floor . So I brought my luggage down and told reception that key didn’t work . He said sometimes this happens with those keys /actually quite often said he would come up with me and check . Yes card did not work so he used his staff card to let me in said he would fix and come back . He came back 10mins later to test and it had been foxed . Not sure what the upgrade as as room was smaller than the first , had no shower gel (was empty container when I went into have a shower) thought it may have been replenished on next day with room
Clean still empty on second day and cleaner took face washers and never replaced them so I washed with shampoo and a hand towel .. when I came back on second day went to put card into open the car park and it didn’t work .. I went to reception to let them know I was trying to get into car park and the card doesn’t work, she (Asian lady) advised me that I hadn’t paid for parking .. I had to explain everything from the night before then asked me they will take it out of my bind I said yes that’s what I agreed with the night before . No apology just more interested in getting payment for parking. She added parking to
Card then said she would come out and make sure it worked as I said the night before man had to come
And make sure carry worked she forgot card for
The card so
Went back into get then came out .. followed me down then gave me a card .. I later received a phone call from a lady called Theresa asking how my stay was and I explain that it has been the most disappointing experience I have had ever ! Explained the above she said she would come and replace the shower gel and face washers I said it’s ok I have already had my shower used a hand towel and shampoo because I’m already in bed .. she said that I hope that my stay apologetic on my experience already , I hope it is better from now and if I need anything to contact her and ask for Theresa I said thank you I appreciated the call … then then 10
Minutes later she comes knocking on my door I have to get dress to answer the door she knocks again I said I’m coming
She is at the door with the shower gel and face washers getting me out of bed . I understand why she brought it but I told her I was in bed and I had already showered . So then I go to hand my key in to check out to be told I have outstanding parking I need to pay .. I advised Theresa that it is coming out of the bond payed and this has been told now to 3 people .. as I said place is absolutely fantastic.. apart from missing shower gel and tissues
Not sure what or how I was uograded as the room was smaller and no window as in first room
506 to 606
GGuest UserI was very satisfied. There is a shop near the hotel, which is very helpful. Due to its location, it is a place where you do not have to eat. The hotel employees are very nice.
AAnonymous UserThe room rate is cheap. I booked a cheaper hotel because I had to get up early to catch the flight. The only drawback was that I was given a disabled room on the lower floor. I had to get up early the next day so I didn't ask for a room change. The floor was high and I could smell the fumes from the restaurant downstairs. I recommend booking a room on a higher floor.
Hotel near Brisbane Central Business District, Spring Hill
Price per night from:VND 4,069,119
7.9/10
Good
WWING KITBelow par for Mercure brand of hotels.
What I like: Location and ease/convenience of public transportation
Could improve:
- flooring from lift to room
- drinking water in room should be made available in the room
- smell, too strong ozone cleaning smell in the room, foul smell in lift and corridors
- service attitude from front desk to concierge
Would I be back? - unlikely
Hotel near Brisbane Central Business District, Brisbane
Price per night from:VND 3,125,501
7.7/10
Good
PPHILLIP JAMESThe Mantra Hotel has outstanding location. It is directly in front of the Woolworths supermarket - the best option in central Cairns. It's also virtually opposite (the esplanade side)the lagoon public beachfront swimming pool. Finally it's just a 5 minute walk from Cairns Cruise Terminal, with outstanding day trips to Green Island, Fitzroy Island and the Reef. I booked a sea view room. When you enter the room, you don't see the ocean, but a building across the road. However, the view from the balcony was amazing. The balcony overlooks the main features of lagoon on the sea front. During the day it is great view - the lagoon pools and sea in the background. At night you cannot see the sea (as to be expected) but you have the amazing lagoon lights, which makes it very desirable and even romantic. Our room was at the end of block, which overlooks a shopping mall (no car noise) - looking right from the balcony is the lagoon view and looking left is a mountain view. However, from 2:00pm to 6:00pm the sun comes directly into the balcony area, which means it unusable until sun sets. Of course if you don't mind baking in the sun on the balcony, this is not really a concern. The room itself is pretty basic. The mini fridge of OK and TV has domestic channels only - no cable TV for BBC/CNN. The bathroom is of a good size. There is combined shower & bath. However, when using the shower, it can slightly flood this bathroom. A shower curtain may be desirable because the glass panel is not sufficient enough. At $225 per night this hotel was not cheap and you can better deals by coming in the off-season OR going bit further down the esplanade, and choosing another hotel. The Mantra does have its own pool and it is wonderfully heated, with normal deck chairs you would expect at 4 star hotel. However, the pool gets very little natural sunlight, because it of its location between 2 buildings. Overall, the hotel has amazing location, and it is still recommended, despite the shortcomings mentioned. My final note: When we checked in, I was impressed with the level of service provided by the receptionist. She had a very welcome attitude and a wonderful personality.
HHydenI loved my stay 😊 it was so pretty and clean. The lady at the front was really polite and help full. Great place to stay every things so close and a beautiful view.
MMIssTallaLIt is very convenient to be next door to the mall. The environment is very good, not far from the city. Have the opportunity to choose again
AAnonymous UserI was mostly happy with the resort. There were some things missing like more food options (only two restaurants) and small luxuries like a sauna for example. It’s also hard to rate the staff as you had some incredibly helpful staff and then some real depressing ones that were just rude. The only other thing that was a bit of a shock was that the beaches were just full of dead coral and no sand. I hadn’t been to one of the islands in the Whitsundays so I was surprised to see that. The photos of the resort did not show this so it would have been nice to know so it didn’t lead to disappointment. Some positives though is that the resort was beautifully designed and they offered a lot of free water activities like kayaking for example. The buffet breakfast was also really nice.
SShannan LeeThe location is perfect and centrally located in the heart of shopping centres, walking distance to the beach and night life.
Great rooms on the 22nd floor. The beds are very comfortable, and the room is spacious for up to 3/4 people.
The downside for us was that the staff at the reception told us that there wasn't a restaurant located in the hotel when we enquired while checking in, so we went out to look for something to eat after we checked in to the hotel, only to get back to find a brochure in our room advertising a Cafe conveniently located in the hotel for guests.
I highly recommend that the staff need to be informed of any changes in the hotel so that they are able to provide accurate information about the hotel to the guests.
The check-in and check-out process was great, made conveniently for guests and staff, there's no long cues at the reception👍🏾
We'll definitely be returning.
TTheobaldThis is a fabulous place to stay. We chose a studio room, with ocean view, and it was really worth it. Although we arrived late, we contacted call staff at the door and they talked us through the check in process. Service was kind and responsive throughout. The only small downside was that the rooms are only serviced once each 8 days. However, when we requested fresh towels they were happy to provide them. The pool complex is lovely - the pool is a little cold for winter, but the spa was comfortable and we really enjoyed the sauna. Breakfast was included, and we had the choice of three cafes in the complex, with delicious food at all three.
We can't wait to return!
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