First time at a Holiday inn. The staff very welcoming and helpful, and the room was spotless.
2 night stay and the included breakfast was top notch. Help yourself cooked breakfast. Large and very comfy bed, amenities were great. Double shower and toiletries all readily available.
Decent beer as well.
But just remember to take change if you're not paying by card as they don't have any.
Looking forward to going back early next year.
Booked as a last minute, lovely hotel.. Reception staff could not of been more helpful. We got upgraded to a sea view, and the room was spacious & lovely. .. there’s a lovely grandness to the hotel , so I felt sad that the smallest of Maintenon job that I noticed let it down, for example , the conference room opposite the reception curtain we’re hanging off it’s rail. So simple to rectify I’m sure.
Bar drinks, VERY overly priced .
Didn’t use the Spa as closed at 6pm .
I would return to this hotel., as stated the reception ladies were smiley, & helpful.
Good location and cleanliness, sea view if you upgrade your room.
Only the tv was not working, and bad at Sound insulation, cause I can hear others talking at night
Excellent customer service from all members of staff.
Room had all the amenities we needed. Bed very comfortable. Breakfast help yourself to cereals and fruit. The waiting staff took your hot food order at your table. Everything was hot, straight from the kitchen. Extra parking around the back is available if the front car park is full. You are a short walk to the top of the zig zag down to the beach and promenade. Overall a most enjoyable stay at The Grove Hotel. Would we return, yes if we found ourselves back in Bournemouth.
In general everything was great.
We suggest to change mattress as both we and our friends had terrible back pain but this is of course just a preference and not everyone wants a hard mattress as we do.
Apart from that we love it all in this hotel.
Thankyou .
The bed was incredibly comfortable and cleanliness to a very high standard. There was some noise from other guests rooms but that can’t be helped, suggest taking ear plugs if you’re a light sleeper and plan on an early night. Had a terrific stay and would return. Staff were super friendly and helpful! They even helped me carry my suitcase up as I had a weak arm.
Lovely one night stay at this hotel,was about a 20 minute walk to the centre! Room was nice and the bathroom was lovely! The only downside was what the room resembled a sauna to the point we had to ask for an extra fan which wasn’t too much trouble for the reception team after they located one! I would stay again but would recommend you do not stay anywhere near the leisure facilities and especially not room 23 unless you like waking up feeling like you’re abroad!
The property is exceptionally clean and beautifully maintained, creating a welcoming atmosphere. It's conveniently located just a 13-minute walk from the beach, making it easy to enjoy the sun and surf. The customer service stands out, with friendly staff always ready to assist and ensure a pleasant stay. Guests rave about the delicious breakfast offerings, which feature a variety of fresh, flavorful options to start the day right.
Every time I am in Bournemouth we try and stay at the Hampton. The hotel is clean, the rooms are nice, clean and spacious, the breakfast is well cooked and presented. The check was smooth, the parking facilities are brilliant and only cost £13.50 a day which is reasonable if you are staying in a hotel. You are minutes away from the various shops and restaurants. The seafront is about a 20 minute walk from the hotel. One thing to bear in mind you a climbing a steep hill to get to the Hampton. The Hilton is just next to it but the climb is not as steep. The rooms were clean and fresh the shower was powerful, the beds were nice to sleep on and the pillows were nice and soft. Had a very good sleep both nights.
Amazing
121 reviews
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GGuest UserGreat location, close to town and the beach, if they refurbished the hotel the price wouldn’t be such a bargain. Keep expectations low and just need some ware to sleep you be happy.
DDiana 1994In general everything was great.
We suggest to change mattress as both we and our friends had terrible back pain but this is of course just a preference and not everyone wants a hard mattress as we do.
Apart from that we love it all in this hotel.
Thankyou .
88285SueHDouble sea view room with balcony. Spacious bedroom with nice seating area. Clean and in good decorative order. Comfy bed, quality linen. Wonderful, original metal-framed window and French door opening out onto huge balcony. Unfortunately, the sea view tuned out to be when looking left from the end of the balcony and not from the actual bedroom. Kettle needed descaling. Bathroom well appointed, nice towels and quality Elemis toiletries, but would benefit from a really thorough deep clean and a lick of paint.
Absolutely fabulous public rooms, not ‘dated’, as some reviews suggest, but furniture and fixtures appropriately in keeping with the style and period of the building. Wonderful!
Beautiful outdoor pool area and indoor spa. Lots of outdoor seating areas. Extensive woodland to the rear of the hotel. Just a few minutes walk to Knoll Beach, through the hotel’s extensive grounds (which includes tennis courts and a golf course) just over the road. Absolutely no information provided about any of these brilliant amenities, or indeed anything at all, in our bedroom. Also, no information about Wi-Fi, no information about breakfast times, no information about how to even contact Reception on the telephone provided in the room …
The food at the evening meal was exceptional but was let down by the very slow service as staff focused on setting tables for the following day’s breakfast - which turned out to be so disappointing that it was hard to believe that both meals had originated from the same kitchen.
GGuest UserGood location and cleanliness, sea view if you upgrade your room.
Only the tv was not working, and bad at Sound insulation, cause I can hear others talking at night
GGuest UserAmazing stay at Hotel Celebrity. Located very near to the scenic view, it offers great and spacious rooms. I stayed at room number 246 and the room was quite spacious clean tidy along with a private bathroom that had a bath tub. The stay was very comfortable and the hotel staff were very friendly and attentive to any query a customer might have. Breakfast includes bacon and other vegetarian options but there was just one spoon to use for bacon as well as the vegetarian options which can lead to cross contamination and for someone like me who does not eat bacon it was a deal breaker. However if a separate spoon would be kept to avoid cross contamination then it would have been even more amazing. Overall the stay and the locality is nice and the staff is quite friendly too. Would highly recommend Hotel Celebrity to everyone willing to travel to Bournemouth for a vacation or leisure time.
GGuest UserThe property is exceptionally clean and beautifully maintained, creating a welcoming atmosphere. It's conveniently located just a 13-minute walk from the beach, making it easy to enjoy the sun and surf. The customer service stands out, with friendly staff always ready to assist and ensure a pleasant stay. Guests rave about the delicious breakfast offerings, which feature a variety of fresh, flavorful options to start the day right.
GGuest UserWe just wanted a reliable, welcoming, safe and CLEAN base for one night at a fantastic price and we got exactly that here at Laguna. It was no- frills, eg no fridge in room ,or edgy decor and no bonus toiletries ...but that is exactly what we didn't need! It was a basic but spotlessly clean room with all the essentials you need for a good night's stay; 2 freshly made beds, an unsuite with hot shower, towels and flannels for 2, a tv with remote, WiFi, tea making facilities and a lockable door with 24 hr security. The welcoming host was friendly and efficient and we were very confident we had chosen the perfect place for our budget. We were within walking distance of the beach and town, with a handy late night shop just a few minutes walk away. This time we didn't experience the rest of the facilities available, such as the swimming pool, games room or bar/ entertainment..but it was good to know they were an option. Thanks for making our trip an enjoyable one Laguna; we planning returning in the future.
GGuest UserEvery time I am in Bournemouth we try and stay at the Hampton. The hotel is clean, the rooms are nice, clean and spacious, the breakfast is well cooked and presented. The check was smooth, the parking facilities are brilliant and only cost £13.50 a day which is reasonable if you are staying in a hotel. You are minutes away from the various shops and restaurants. The seafront is about a 20 minute walk from the hotel. One thing to bear in mind you a climbing a steep hill to get to the Hampton. The Hilton is just next to it but the climb is not as steep. The rooms were clean and fresh the shower was powerful, the beds were nice to sleep on and the pillows were nice and soft. Had a very good sleep both nights.
KKINDENEH KifleWe had a three-night stay and overall enjoyed our time at the hotel. The rooms were tidy and well-maintained, although a bit small. There was only a kettle provided for tea, but considering the price, it offered good value for money.
The location is excellent — very close to the beach, with a short pathway directly in front of the hotel that takes less than five minutes to reach the shore. It’s also within walking distance to the town and there’s a beautiful park just across the pier, which we really appreciated.
Breakfast was good, though it was the same each day. We stayed in a family room that was very clean and tidy, but it lacked space for seating — there was only one chair, which was a little inconvenient for us as a family.
Apart from that, we were happy with our stay. The location and cleanliness made it a pleasant experience, and we would consider returning in the future.
GGuest UserLovely one night stay at this hotel,was about a 20 minute walk to the centre! Room was nice and the bathroom was lovely! The only downside was what the room resembled a sauna to the point we had to ask for an extra fan which wasn’t too much trouble for the reception team after they located one! I would stay again but would recommend you do not stay anywhere near the leisure facilities and especially not room 23 unless you like waking up feeling like you’re abroad!
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