Citadines Lujiazui Shanghai is located in the Lujiazui Finance & Trade Zone in Pudong New District, close to LCM Square and Jianping Middle School. It is also adjacent to Jinqiao Economic & Technological Development Zone, Zhangjiang Hi-Tech Park and Shanghai New International Expo Center. From the residence it is about 700m walk to Beiyangjing Metro Station of Metro Line 6 and about 35km drive to Shanghai Pudong International Airport, which makes it and ideal place for both business and leisure travelers in Shanghai.Citadines Lujiazui Shanghai offers 168 spacious rooms ranging from Deluxe Room King to One-Bedroom Executive for various needs of the guests from all over the world.The residence provides a restaurant, parking lot, meeting room and other facilities to boost the staying experience of the guests. We also provide personalized service and regularly organize a variety of residents' events for our guests to experience the unique charm of the "Magic" Shanghai.
"Overall, I had a very pleasant stay. The room was spacious, clean, and well-equipped, with a large refrigerator and an excellent washing machine. The view was lovely, and the hotel is conveniently located next to a large shopping mall with plenty of restaurants, shops, and a great supermarket, making it very convenient for longer stays.
Although the hotel is not so close to Shanghai’s main tourist attractions, the metro station is just a few minutes away, making it easy to get around the city.
I would especially like to give five stars to the front desk service because of Aron. He was consistently professional, polite, and genuinely helpful. He went out of his way to assist with every request and made a real difference to my experience.
Unfortunately, my experience with another front desk staff member was quite different. She did not speak English and, when I called to report an issue with the washing machine, she simply said “no English” and hung up. On another occasion, I asked for assistance with making a reservation, but she seemed unwilling to help. While I understand that not everyone is expected to speak fluent English, a willingness to assist or find a colleague who can help is important in the hospitality industry.
Thankfully, Aron’s outstanding customer service more than made up for this experience. Thanks to him, I left with a very positive impression of the hotel and would happily stay here again."