4-Star Hotels in Miyagi Prefecture, Japan

Everyone especially cleaning workers polite & helpful. Room small but locution great & toilet well equipped & clean. Lots of restaurants around. The local market nearby is a must-go. One minus though, counter staff can't easily understand our requests. Sendai is a great place but English is not a common tool for communication.

At JR Sendai Station, close to the East Exit and easy access to the Shinkansen floor, altough there is still a small walk. The lounge is quite nice too. I arrived half an hour early and the front staff said my room is ready so they let me up. Thank you for the flexibility! Room is bigger than your average jp size and the bath is especially nice! With bath salt and massage nozzle and everything.

The ryokan location is excellent. My room has a huge picture window facing east. I can see the famous bay with its many islands, including the Fukuura island (福浦𡷊), in the morning with wonderful sun rise view. The Japanese breakfasts were excellent especially the one on our second day… fresh grilled fish, etc.. The Kaiseki dinners for both nights were wonderful with fresh grilled fish and high grade wagyu beef plus oyster cooked to perfection. The Onsens on the other hand are just Okay. However with the view of Fukuura island and its red bridge … nice.

It was located walking distance from JR Sendai Station, the area is rather quiet since its at the East area side from the station, the staff were really attentive and helpful, room condition definitely meets every expectation well, especially clean and new. Definitely recommend this hotel without doubt. There is one time we lost a piece of socks from the laundry room, they were able to found it and return it to us. Very grateful to the receptionist and staff(namely加藤) found the lost socks.

The hotel's location is excellent; it's right by the Kōtōdaikōen subway station. Across the street, you'll find Mitsukoshi Department Store and a shopping arcade, making dining and shopping very convenient. The hotel room was a decent size, and overall cleanliness was good, though the windowsill had some dust when I checked in, perhaps due to a rushed cleaning. Also, there was no air purifier in the room. Overall, it's still quite good. The front desk staff were very friendly, and breakfast was nice too.

If you've stayed at many Japanese onsen hotels, you'll find this one to be a bit rough around the edges in various aspects, and lacking in comparison. Of course, the price isn't too high, but I might prefer to spend a little more for a better stay. The buffet restaurant isn't very good, and there are a few really disappointing dishes.

We went to Sendai for last three years and we stayed at this hotel for at least three to five days. Nevertheless, no loyalty credit has been given. We booked a room at the last date we left Sendai (ie 2-3 Dec) and lastly we changed our mind to stay tat this hotel for two more days (ie 30 Nov to 2 Dec). When we asked if we could stay at the same room from 30 Nov to 3 Dec but not staying at the corner room, the hotel replied either we had to upgrade the room we booked for 30 Nov to 2 Dec by paying extra JPY4,000 or downgrade the room we booked on 2-3 Dec. 「No refund」was offered for any downgrading, thus we had no choice but paying extra JPY4,000. When entered into the room, we saw some rubbish on the floor, we went down to the reception immediately, in the lift, one of receptionists was with us, we intended to tell her about the cleanliness of the room but she didn’t make any response, seemed that it was none of her business. We showed the vedio regarding the rubbish to the receptionist and asked to change the room. He replied no available room for the change and no helper could help us to clean the room. At last, the receptionist came up and pick up the rubbish. No offer to clean up the room next day but sticking to the hotel’s rules to clean the room every three days. We were very unsatisfied with the hotel services and concerned about the cleanliness of the hotel.

We came to Akiu mainly to see Lu Xun's former residence, but the hotel itself was also great. Although there wasn't much of a view outside the window, Akiu Great Falls is just a short drive away. The front desk gave me a room on the top floor. The food, especially, deserves a special mention. My boyfriend ate 6 plates of the freshly grilled beef tongue, but he was still outdone by the Japanese gentleman next to us – I counted, he had 7 plates! I won't post other pictures as I see everyone else has posted plenty; I'll just share one of the massage chair. You can enjoy the view while getting a massage. It's very quiet during the day, and you can use it as much as you like without needing coins, which is much more generous than many other hotels. The parking lot is also spacious, so there's no need to worry about not finding a spot if you return late.

The hotel is quite nice, about a 10-minute walk from the station, which is convenient for shopping. Mitsui Department Store is nearby, just across the street. The hotel has a large public bath, which is great for a relaxing soak after a day out. Just try to avoid peak hours.

The hotel is conveniently located just right outside of the train station (shinkansen west exit) and it’s linked to the shopping malls that are around the stations. The bus stops are just below as well, good if you are taking a bus out or if you joined day trips departing from Sendai. The hotel is also very comfortable and the hotel staff are very friendly.