Good for the price. A little worn in places, but well equipped. Appreciated the room had a microwave. The staff at the front desk were all very helpful and are probably the best thing about this hotel. I did have a package delivered to the front desk prior to my arrival. Unfortunately, it seemed to have gone missing. Potentially taken by someone or given away in error. Not a huge issue, and I don't expect them to take responsibility, but the young lady who helped me was very apologetic.
While the parking lot had lots of potholes (thus the 4 smiling faces), the room was very nice and was clean.
I was very happy with the room.
The reason I only gave 4 for service was the guy at the front desk was not very welcoming and pleasant, but did a good job.
One of the glass cups in the room was dirty, the shower was kind of awkward, no lip on the ground so it gets all over the floor. Breakfast was next door since there was no cook but breakfast was pretty decent, oatmeal and quiche and scrambled eggs
Best hotel that we’ve been since traveling around! Great staff and super friendly. Love the breakfast being included as well! Very clean and amenities were provided upon request. One down side is the parking. Hawthorne parking was a good spot and it was easy access to the hotel through the skywalk however the price of it was ridiculous especially since it’s not an in and out. I would definitely stay here again but look more into a different parking lot to provide better access to moving your car around.
I chose it because it was close to the airport, accessible by subway, and had a shuttle bus.
I didn't expect much from the room, but it was not expensive, and I was surprised that it was spacious like a suite. It was clean and the bed was nice.
However, it was cold, and I didn't know how to control the heater. It was a shame that it didn't work well and was cold. The facilities are old, so it seems to have worn out.
Breakfast was free?, but I couldn't eat it because I had to go early in the morning.
You have to call the airport shuttle bus, and when you get a call, an old man comes. The car was a bit dirty, but there was talk that you should give a tip, but it seems like many people don't.
You have to pay a deposit, so I thought I should prepare cash.
Early check-in was from 9am, which was great for early morning flights.
It was in the heart of downtown, so it was great that you could walk to the NBA stadium.
Breakfast was included, but the selection was limited compared to a Japanese buffet.
However, there was a grill to toast bread, and fruit too, which was great.
The room was spacious and had two TVs, which was great.
The only disappointment was that on the day we stayed there, there were a lot of children staying for sports-related activities, so we could hear their footsteps from the surrounding rooms, which was annoying at night.
This hotel was underwhelming. It was Valentine's Day weekend. The pictures make this place look big and clean. The original room that we got SMELLED like **** BAD and it looked like someone was just in there because it wasn't clean. Water in the bathtub and hair on the sink. Gross. So I called and asked for a different room. They were nice and moved us right away. Still, a very small room for too much money. Also, best western PLUS Kelly inn.... I didn't understand the name until we arrived. It's like they are 2 hotels squished together.
Excellent service. Great experience! Enjoyed every moment of my time. Weight room is sufficient for a good work-out. It says there is an airport shuttle bus, but there isn’t, so that needs to be fixed on the site.
I highly recommend the hotel.
Daily Mandatory Charge includes: 2% MTID Service Charge
Discover a smart stay at our pet-friendly hotel in the heart of downtown Minneapolis. Located just three blocks from Nicollet Mall and integrated into the Skyway system, guests enjoy seamless access to top attractions, shopping, and dining. U.S. Bank Stadium and Target Field are less than one mile away. Start your day with our complimentary breakfast and stay connected with free Wi-Fi throughout the hotel. Our sleek, modern rooms offer Smart HDTVs, well-lit bathrooms, and mini fridges for convenience. Guests can relax in our welcoming lobby with entertainment options including games and a pool table or stay productive in individual work pods. Valet parking is available, with nearby self-parking accessible via the iParkit app. Tru by Hilton Minneapolis Downtown delivers value, comfort, and Hilton Honors benefits for both business and leisure travelers.
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13 reviews
8.1/10
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GGuest UserMy boyfriend and I really enjoyed our stay at the Cambria hotel. He went to conference in downtown St. Paul while I checked out the Twin Cities. Location is excellent. My boyfriend easily took the #54 bus into St. Paul using the bus stop right next to the hotel. I checked out the MN Valley National Wildlife Refuge (a 3 min drive away) and the Mall of America / IKEA (free hotel shuttle which was super easy to use) in addition to other sites that I drove to (hotel offers free parking with plenty of open spaces). The free morning coffee in the lobby was delicious and strong. While breakfast was not free, the hotel room has a microwave and mini-fridge for us to make our own breakfast (oatmeal, bagels, yogurt, etc.) and keep cold soda/beer in our room. I also enjoyed their swimming pool. The water is cool but good for doing laps. Finally, we enjoyed their spacious, clean, and modern rooms. Thank you, Cambria!
GGuest UserReception not in ground floor lobby, but on second floor. ”Front door” not readily evident. Parking available according to Website, it is in adjacent parking ramp and a separate fee. Room spacious, well appointed with many electrical outlets, TV, telephone, couch, small but adequate closet. Bathroom, nicely lighted, very functional shower, toiletry amenities, good towels and cloths. Window view over parking ramp and city in distance.
JJer (JQLP)I’ve stayed here dozens of times. This stay we had no heat in our room. At checkout I told the front desk he should have maintenance check our room heater. I had a picture of the thermostat and showed him the air temp in the room was a chilly 62 degrees. He responded by saying they had turned off the boilers yesterday because it was warm outside. I told him that was ridiculous and wondered why they were not turned on again for the night. When I told him we woke in the middle of the night and we were cold, he simply stated we should have called the front desk and they would have brought us a space heater. I told him that’s ridiculous and 62-63 degrees is unacceptable. He offered no other solution, apology, or a credit of any sort. This is very disappointing as most of my other stays here were just fine.
Aakisan210I chose it because it was close to the airport, accessible by subway, and had a shuttle bus.
I didn't expect much from the room, but it was not expensive, and I was surprised that it was spacious like a suite. It was clean and the bed was nice.
However, it was cold, and I didn't know how to control the heater. It was a shame that it didn't work well and was cold. The facilities are old, so it seems to have worn out.
Breakfast was free?, but I couldn't eat it because I had to go early in the morning.
You have to call the airport shuttle bus, and when you get a call, an old man comes. The car was a bit dirty, but there was talk that you should give a tip, but it seems like many people don't.
You have to pay a deposit, so I thought I should prepare cash.
SSamantha Jo 030823This hotel was underwhelming. It was Valentine's Day weekend. The pictures make this place look big and clean. The original room that we got SMELLED like **** BAD and it looked like someone was just in there because it wasn't clean. Water in the bathtub and hair on the sink. Gross. So I called and asked for a different room. They were nice and moved us right away. Still, a very small room for too much money. Also, best western PLUS Kelly inn.... I didn't understand the name until we arrived. It's like they are 2 hotels squished together.
GGuest UserMy adult daughter and I had checked into the room around 5pm. The room smelled somewhat 'smokey' or maybe it was just musty, not sure.
After inside the room for a bit you could no longer smell it; which I guess is good.
When we returned to the room after a concert, they had locked the main hotel door so we had to walk around and find a door we could access; even with our key. You had to enter via their banquet facility. A bit irritating because 2 females walking around a hotel very early in the morning is not safe.
GGuest UserFirst off, I was charged an extra “historic building” fee when I checked in. When I questioned it, I was told it was because I didn’t use their website to book. The room was ok, no hairdryer. There was an almost constant loud him coming from the bathroom wall. Nice view of the river but awakened at 4 am by people yelling and fighting somewhere. Restaurant only serves breakfast on weekends and we were unable to find any open places for breakfast within walking distance. Wasn’t a terrible stay but I wouldn’t go back.
GGuest UserIf you are going to Mayo Clinic, there is no better place to stay then Kahler Grand! It is connected to the clinic by the subway or a simple walk across the street. The rooms are clean, updated & very comfortable. Parking is also convenient & connected to the hotel. Restaurants are within the hotel, subway system or a short walk. Staff are always friendly, helpful & kind! Mayo wheelchairs are available for use ( to & from the clinic & in the hotel) if needed. There is a swimming pool & workout area also.
GGuest UserBest hotel that we’ve been since traveling around! Great staff and super friendly. Love the breakfast being included as well! Very clean and amenities were provided upon request. One down side is the parking. Hawthorne parking was a good spot and it was easy access to the hotel through the skywalk however the price of it was ridiculous especially since it’s not an in and out. I would definitely stay here again but look more into a different parking lot to provide better access to moving your car around.
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