Find 5-Star Hotels in Shenzhen

I specifically booked this hotel for its iconic seaside pool, which is definitely its biggest highlight. I'd heard online that it's an amazing spot for photos, so I made sure to reserve it in advance to capture the sunset. We checked in at 1:30 PM, only to find the pool completely empty. I immediately contacted the butler, who promised to arrange for it to be filled right away. We then went out to explore, and when we returned to the hotel at 7 PM, there was only a shallow amount of water in the pool. We completely missed the golden hour for sunset photos, which was really disappointing. After communicating with the butler, the hotel staff handled the issue very sincerely and offered some compensation on the room rate. The next day, the pool was fully filled, and we were able to get some great shots. However, the midday temperature was very high, and with the harsh overhead sun, we didn't go for a swim. The atmosphere for photos was quite different from what it would have been at sunset. The after-sales service was sincere and prompt, so overall it was still acceptable. The pool was filled the next day, and we successfully took photos of the pool, which indeed turned out great. The room environment was also very good, which significantly improved the overall experience. All in all, I'm satisfied.

The hotel is located right above Mangrove Bay South Station, next to Ruijing, making it very convenient for getting around. For shopping and dining, besides Ruijing next door, it's also easy to get to Shenzhen Bay MixC and MixC World. The room size is average, but it's very new. They provided complimentary fruit, wine, and afternoon tea. The view from the window overlooks the golf course, not the construction site, which is quite beautiful. The breakfast selection is also very rich. My only suggestion would be to offer more side dishes for the congee. Overall, it was a very good stay.

This was my first stay at the Shenzhen Marriott Hotel, and honestly, it was a mixed bag – some good, some not so good. The staff at the front desk and in the restaurant were excellent, very friendly and helpful. However, the staff at the entrance and the bellhops were quite disappointing. They weren't proactive in assisting guests, and for a hotel, the first impression often comes from the entrance staff. This really detracted from my overall experience. The front desk staff were polite and said everything was fine, but the baggage handlers were truly awful. On the positive side, the dim sum at the restaurant was exceptional. So, if I ever consider staying here again, I'll definitely have to think long and hard about it. I honestly don't understand how a five-star hotel can have such a stark difference in service quality. For a first-time guest at the Marriott Shenzhen, it was certainly a memorable experience, but not entirely for the right reasons.

The hotel facilities are quite complete. There's a self-service laundry and a fitness area on the 14th floor. They even offer late-night snacks on the 14th floor after 9 PM. The room offers great value for money. The front desk lobby has a stylish design, and staff like Yoyo are very thoughtful during check-in, even asking if you're on a business trip. Hotel parking is free, and they'll even prepare breakfast to go. Overall, the service is very attentive and thoughtful. [Strong][Strong][Strong]

I specifically came to Dameisha just to stay at this hotel! After careful selection, I decided to book this place, and it exceeded my expectations. First off, I have to mention the butler-style service. I initially thought it was just a small guesthouse, but it completely rivals a star-rated hotel. The front desk staff always did their best to meet our needs, replied quickly, and had a very gentle demeanor. There was also a complimentary minibar and even a farewell gift upon check-out. **Environment:** The guesthouse has its own lobby, it's a standalone building, and the scent was lovely. The common areas were also very appealing. **Amenities:** The most important thing is that the quality is top-notch and the attention to detail is excellent. The toiletries in the room were quite good, and they weren't the large refillable kind; they were single-use bottles that couldn't be opened once used. The shower pressure was strong, the projector was a 4K laser, and the bathtub was absolutely massive. There's a balcony. The laundry room was very clean and even had a dryer. There's a gym, but unfortunately, no treadmill!!! **Drawbacks:** As for the downsides, the complimentary drinks were a bit perfunctory, the pool water was shallow, and the landscape area upstairs wasn't always fully watered. There was no body lotion, and the linen supply was a bit scarce. However, these minor flaws don't overshadow the overall experience. I still want to give it a perfect score and would definitely stay here again.

The ultimate family-friendly vacation spot, a perfect experience worth revisiting! Choosing this InterContinental in Dameisha was definitely a hit, from check-in to check-out, it was a smooth and comfortable stay! **Room: Full of childish fun, thoughtful details!** A huge thank you to the front desk staff for the complimentary upgrade to the Ocean Adventure Family Twin Room. The entire room was decorated with ocean-themed cartoons; the bedsheets, throw pillows, and wall decals all featured adorable sharks and jellyfish. My child shrieked with joy the moment they entered. The bathroom came with a cartoon bathtub and even had kids' water toys. The interactive floor projection created an amazing ambiance, and my child spent ages playing barefoot in the light and shadows. There was also an interactive 'treasure hunt' projection on the desk, which kept my child quietly entertained, finally allowing us parents to catch a break. Kids' toiletries, small slippers, and bathrobes were all provided, with every detail thoughtfully catering to children. 🧸 **Indoor Kids' Playground: Rich variety of activities!** The hotel's indoor playground is super spacious. The ball pit and giant building block area were clean and tidy, and there were special craft classes daily! We caught the Little Chef DIY activity, where staff patiently guided the children in making food, even providing them with exclusive chef hats and aprons – the sense of ceremony was amazing. In the lobby, there were also clown interactive performances and giant inflatable shark mascot parades. The clown did fancy ball tricks and gave out balloons, and my child chased the mascot around. The atmosphere was incredibly vibrant, keeping us entertained throughout. **Outdoor Sea View & Water Activities: Absolutely stunning!** The guest room balcony directly faces the entire Dameisha sea area, with distant views of mountains, sea, and small islands. Downstairs, the tiered pools and water slides lead directly to the beach, and the surrounding palm trees make for fantastic photo opportunities! Out at sea, there was an exciting flyboarding show, with high-flying water stunts that were both thrilling and beautiful – watching the show by the sea breeze was so therapeutic. The private beach wasn't too crowded, making it very pleasant for swimming and walking. The pool had different depths, so both adults and children could enjoy it safely. ✨ **Service and Amenities: Top marks 💯** The staff were gentle and polite throughout our stay. Whether it was guidance in the playground or room service, responses were super quick. The hotel's amenities are comprehensive, with family activities rotating daily, so there's no need to go out looking for things to do with the kids. The hotel facilities are very well maintained; both public areas and guest rooms were clean and odorless. The air conditioning was powerful, and the soundproofing was effective, allowing us to rest with our child undisturbed. This is the top choice for a one-stop family vacation, with food, lodging, and entertainment all-inclusive, no need for strenuous travel. The sea view, family facilities, and service are all excellent. It's perfect for both short weekend getaways with kids or a relaxing family trip. It's already on my list for a second visit, highly recommended for families with children!

Heard from a friend that this place is great for families with kids, so I decided to check it out while I had some free time. The stay was really good! 🎧 🦁 It's located in Xiaomeisha, and the surrounding area is very well developed. It took us just over 2 hours to get here from Guangzhou. The previous hotel here was demolished, so the MGM hotel is brand new and the environment is excellent. 🦁 There were many young ladies at the front desk helping with check-in. What really impressed me was when I called to ask for an extra blanket, it was delivered in less than 3 minutes! 🦁 We happened to arrive during a typhoon, so the two outdoor pools weren't an option. There's no indoor pool, but with a baby, we weren't bored at all. There's an indoor kids' area for over 8s and another for over 3s with a ball pit, so no worries about getting sunburnt. 🦁 The first floor was buzzing with activities, probably because it was a Saturday. There were magic shows and other performances, and the kids had a blast. 🦁 The hotel is right by the sea, just a few steps from the beach, offering great privacy. I didn't get any photos because of the rain, but it was very quiet. 🦁 The room was my favorite part. It's probably because it's new, but it was super clean. I booked the cheapest room type, and the layout was fantastic. The toilet, shower, and walk-in closet were all separate. There was a big bathtub, a large desk, and a spacious sofa in the room, making it convenient for eating takeout. Our smallest room was 53 square meters. 🦁 The balcony view was amazing; you could see the ocean at a glance. Every room seems to have a great sea view, thanks to the curved design. So, whether you book a cheap or expensive room, you won't be disappointed with the view. 🦁 The hotel isn't overly huge, so it's easy and not tiring to get to different areas. The attentive service from our butler, Hyacinth 🪻, was the icing on the cake. And the young man at the front desk, Blue Whale, was also handsome with excellent service! This hotel is genuinely great, with no complaints.

The hotel's location is excellent, right next to UpperHills and Bijia Mountain Park. The room size is decent, and the floor-to-ceiling windows offer great views. Breakfast variety is acceptable, with most essentials covered. Overall, the hotel service is quite good, but the breakfast restaurant service is very average. The biggest rip-off, though, is the hotel's spa. It's overpriced and the massage technique is terrible. I'd say it's the worst spa experience I've had at a five-star hotel! I felt like I was completely ripped off! A total waste of time, I hope everyone avoids it.

For this business trip to Futian, I prioritized hotels in this area when booking accommodation. It's within walking distance to the Shenzhen Stock Exchange and Futian High-Speed Rail Station, and the overall stay experience perfectly matched my business travel needs. The location is a huge advantage; I could walk to nearby commercial areas and office buildings, making commutes and appointments very convenient. Our butler, Joy, handled everything throughout our stay. Her communication was just right – not overly polite or intrusive. Before check-in, she proactively confirmed my needs and adjusted my room's orientation to avoid street noise. When I had a temporary order inquiry during my stay, she quickly coordinated and resolved the issue efficiently and practically. The hotel's public facilities are well-maintained; the fitness area and lobby bar were fully functional and convenient for daily relaxation. The room was meticulously cleaned, with ample desk space and stable internet, which didn't interfere with my work. The soundproofing was also good, allowing me to get a good rest after a busy day.

The front desk staff were warm, thoughtful, and provided meticulous service. The hotel is located in the heart of the Huaqiangbei business district, close to the subway station, making it extremely convenient for travel, shopping, and business activities. Guests can easily walk to various commercial areas and food streets, which greatly simplifies their daily life, work, and tourism, saving both time and effort.