Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJul 26, 2026|Superior 2-bed Room
Guest User
The room facilities and equipment were all excellent, and the hotel's environment was great. The service was also very good. There are many restaurants nearby, and the room came with two bottles of BaiSuiShan water and other drinks. They also offer a thoughtful package including afternoon tea and late-night snacks. Overall, it was a very pleasant stay. Environment: Good
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Price per night from:PHP 3,247
Posted onJul 16, 2026|King Room
Guest User
This hotel has become my go-to place; it's always my top choice whenever I'm on a business trip or vacation! Jennifer is always warm and friendly, and she consistently remembers my preferences, which is a truly thoughtful touch. The rooms are clean and tidy, the bedding is soft and ensures a good night's sleep, and the public areas are spotless. The facilities are comprehensive, and the location is convenient, offering excellent value for money. Every stay feels like coming home, and I'll keep coming back. Highly recommended for frequent travelers!
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Price per night from:PHP 14,712
Posted onJun 27, 2026
Guest UserGreat place, I've stayed here many times. It's an excellent hostel with fantastic value for money! The environment is clean and tidy, and the facilities are complete and sufficient. The soundproofing is good, so you won't be disturbed. The owner is super nice and very enthusiastic. The location is excellent, making it convenient for getting around and dining. The overall atmosphere is relaxed and comfortable. It's really suitable for short trips, I sincerely recommend it!
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Price per night from:PHP 408
Posted onJun 20, 2026
Guest UserThe hotel facilities are quite complete. There's a self-service laundry and a fitness area on the 14th floor. They even offer late-night snacks on the 14th floor after 9 PM. The room offers great value for money. The front desk lobby has a stylish design, and staff like Yoyo are very thoughtful during check-in, even asking if you're on a business trip. Hotel parking is free, and they'll even prepare breakfast to go. Overall, the service is very attentive and thoughtful. [Strong][Strong][Strong]
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Price per night from:PHP 4,145
Posted onMay 29, 2026|Shanhai Qingqiu Cozy Twin Room (Dyson + Jo Malone + Skin-Friendly Robe + Balcony)
RouroudelvxingFacilities: The design is truly excellent, giving off a full resort vibe, perfect for taking photos.
Environment: The location is also great; it's convenient to get to Dameisha Beach by subway.
Service: Very good, they upgraded our room for free.
Breakfast: They have everything you'd expect. The freshly made egg and rice noodle rolls are recommended. There aren't many drink options, but coffee is available.
Hygiene: Overall, the hygiene was OK, but this time I found a stain on the duvet cover. However, the staff quickly responded and changed it.
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Price per night from:PHP 5,143
Posted onMar 2, 2026|Club Skyline View Room (King Bed)
circle920As the best hotel in Shenzhen, it truly lives up to expectations. Although it opened several years ago, it's incredibly well-maintained. The bedding and bath products are very thoughtfully chosen, and the welcome tea and snacks were a nice touch. The afternoon tea selection might not be huge, but it's very refined and tastes excellent. I particularly want to mention breakfast – the eggs Benedict were perfectly made, and the braised beef noodles were incredibly authentic. The fresh coconuts also met the high standards you'd expect from a luxury hotel.
However, there was a small hiccup during check-in. When we arrived at our room, we found the door wide open and a man sitting on the sofa! Luckily, a staff member was passing by in the hallway. After hearing what happened, they escorted us to the lobby to clarify the situation. Leo, the lobby manager, sincerely apologized for the hotel's error, and the solution he offered was acceptable. For someone who has stayed in many ultra-luxury hotels worldwide, it's quite unacceptable for a Mandarin Oriental to make such a basic mistake. This was truly a first for me, and I hope the hotel takes this seriously!
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Price per night from:PHP 27,356
Posted onJul 17, 2026|Studio King Bed Suit
GrandoI booked a two-night stay at the 金茂JW Marriott from July 15th to 17th. I am very grateful to the Guest Relations Executive, Xana (Jasmine), for her assistance with a room upgrade. The TV in our originally assigned room had no signal, and even after the engineers tried to fix it, the connection remained unstable. The engineers did notify the front desk on our behalf, and thanks to the prompt help from Xana and the front desk staff, we were immediately moved to another room. Xana even went out of her way to help us move our luggage. We also troubled Xana and another Guest Relations Executive to help deliver our medication to our room. Thank you, Xana, for your thoughtful service and care!
I would also like to thank the housekeeping lady for keeping the room impeccably clean and well-organized.
As for breakfast, true to the JW Marriott style, there was an excellent variety of food choices. However, I was a bit disappointed that the congee and oatmeal were not hot this time. What deserves praise, though, is that all the staff at the breakfast cafe were incredibly friendly and provided wonderful service. They all had smiles on their faces, which put us in a great mood while enjoying our morning meal.
The 金茂 JW Marriott Hotel in Shenzhen has a very convenient location and comfortable rooms. Highly recommend!
We will definitely come back next time.
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Price per night from:PHP 7,764
Posted onJul 23, 2026|2 Twin Standard Room High Floor
kenlqwI specifically chose this hotel to celebrate my birthday, and the experience far exceeded my expectations! I noted it was my birthday in advance, and the staff thoughtfully decorated the room, preparing a lovely birthday cake and fresh, plump welcome fruits – it felt so special. The room offered a fantastic view; drawing back the curtains in the evening, we were treated to a dazzling cityscape, which really set a wonderful mood. During our stay, any request we had was handled incredibly quickly, efficiently, and with great care. The room was clean and tidy, very comfortable to stay in, and we felt well looked after throughout. This birthday stay left us with truly wonderful memories. I honestly recommend this hotel and will choose it again for future trips. The hotel's location is convenient, and my family of four had a great stay, especially the breakfast restaurant on the first floor. There's a wide variety of food options, plenty of ice cream, and the Crown noodles were particularly good. The service was excellent too!
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Price per night from:PHP 6,177
Posted onApr 21, 2026
Guest User
First off, the hotel's location is absolutely fantastic – super convenient for the subway, buses, taxis, and dining. Also, the service and communication from one of the female supervisors were excellent.
Now for the facts. I arrived at the hotel a little after 3 PM. The first time I tried to use my key card, it didn't work. The second time I got into a room, it hadn't been cleaned. The third time, the room I was given already had guests in it. I had to go back and forth myself each time; no hotel staff offered to help or actually checked the rooms beforehand.
After all this happened, the hotel staff didn't immediately offer compensation or a new room. Instead, they suggested I wait for my booked room to be cleaned. I refused to wait and mentioned I would report it to the consumer association. Only then did the hotel offer a free room upgrade, but nothing else.
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Price per night from:PHP 2,204
Posted onFeb 13, 2026|Bed In Guestroom (Females Only, Room Rate Calculated Per Person)
Uk77
Everything was good. It was very quiet in the hostel itself. I stayed for 1 day to see what was interesting in the city center. There wasn't a towel, but they responded quickly to messages. The hostel is located on the 11th floor. There's a window, so the air is fresh. The toilet is just a hole in the ground though, no Western-style toilets.
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Price per night from:PHP 345