Pros: Great location, just a 50m walk from the subway exit. The room was small but had a comfortable color scheme. It wasn't brand new and didn't have a smart toilet or voice control. The service was good; one of the female staff members, who was not very tall, was very gentle and sweet-spoken – I liked her. Another female staff member was taller and fairer, but she had a sour face, no smile, and seemed very rushed and irritable. 😟
The hotel view was great. Although the window wasn't very big, you could see the city architecture of Suzhou, which was beautiful.
But! The soundproofing wasn't good!! Early in the morning! The cleaning lady was cleaning the room next door, and it was so, so noisy!!! It was deafening. I was supposed to get a good rest at the hotel, but with poor soundproofing and cleaning starting so early, I was so angry that I told the cleaning lady when I left that it was too noisy! She said she had to clean the room, what could she do? I don't understand, cleaning rooms around 8 AM, without any regard for other guests' rest time! It really ruined my impression.
I lost something here and asked to see the surveillance footage, but they wouldn't let me. That's shady.
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