Best Vienna Hotels

"Overall very pleasant experience. The room was extremely clean and spacious. Basics like hand wash, shower gel were provided. Location was excellent being beside the bus and train station - meaning easy access to Vienna City centre as well as routes to other countries. Only downside was the slight noise from outside of either bins banging and clashing and the odd train passing by, but expected when booking. Even without air con the room remained at a regulated temperature during our stay in March. The only major draw back is the check in check out service, it needs to be made slightly clearer as to how the process works. Upon arrival I was not aware I had to download the Hotelbird app to check in, so on a Saturday and Sunday when no one is available at the desk we had to wait for someone already staying in the hotel to let us in. From there it’s fairly easy you check in on the iPads and collect your room key. Finally, the smartments complex doesn’t allow you to leave your luggage with them, that’s the only draw back to the amenities provided. Now knowing how the check in service works I would definitely stay here again."

"Good location. Breakfast was good. The room was clean, but on daily cleaning, only dustbin gets empty, not complete bathroom cleaning, which was a bit annoying. But overall, it was a good place to live. Issue was Internet connection in some rooms BUT the most important thing is very cooperative staff especially wialona ( I hope It's correct spelling) a young lady at check in and check out and on counter daily was very very help"

"Despite being far from the city, the hotel still offers very good location, in front of the hotel there’s a tram station that goes to the city and it is only 5 minutes walk away from train station. Room is clean and cleaned daily. The only problem is the lack of privacy in the bathroom since there are no walls. Not fit for families"

"This was the second most expensive hotel on my trip, which included Prague (Marriott), Salzburg (Sheraton), Vienna (Andaz), and Budapest (Habtoor), but it was by far the worst experience. We stayed in a suite with two adults and one child, and they only provided three small bottles of water (still water, sparkling water, and a sparkling drink) daily. When we asked a staff member if we could have more water for our child, they replied that they only supply three bottles per day. Seriously?! Housekeeping only came if we specifically requested it every day. Otherwise? If you left in the morning and returned around 3 or 4 PM, you'd be in for a big surprise! Chinese travelers, please think twice before choosing this hotel."

"Arrived in the evening via Vienna Airport Bus, it passed by the hotel so it was easy to find. It was also rather accessible as it was only a short walk away from a metro station. You have to request for cleaning at the reception if you want it though, since they are doing a charity program. Our room was still clean without daily cleaning."

"The hotel was very nice, with a location near the train station, 5 min. away, it way quiet, there was no problem with the room, check-in, check-out, everything was great. We had a great time."

"First time living in a space capsule. There is adequate space inside and is generally clean. However, the power is inconsistent and the light often flickers inside the capsule. Also can get quite noisy if the capsule above/below you is occupied, there is practically no sound insulation. The location of the hostel is okay, as it is a 10-minute walk from Prater station."

"Pros: 1: Great location, directly opposite the Central Station. If you want to access it from inside the station, look for the revolving door behind Picture 1 to enter the Icon mall, then find the exit next to the store in Picture 2, and you'll be right across the street. 2: Friendly staff. 3: Although the breakfast selection is small, it's fresh and tasty, and the cereal is delicious. 4: The toiletries smell nice. You can ask the front desk for toothpaste, toothbrushes, and slippers. However, they had run out of slippers and said housekeeping would bring them, but they never arrived even after more than an hour. Cons: 1: Too few power outlets in the room; only a USB port by the bed, which charges very slowly. 2: No phone in the room, and no 'Do Not Disturb' or 'Make Up Room' signs. 3: The bathroom light and exhaust fan are integrated, and the fan is very loud. 4: Rooms facing the street are very noisy. Light sleepers should be cautious. 5: The most unbearable issue was the low water pressure on the 3rd floor. It took ages for my long hair to get wet, and the water was either cold or scalding hot."

"When we arrived, the first thing we noticed was a towel with hair on it, which immediately set a poor impression of cleanliness. The dust filter in the toilet room was also completely matted with dust to the point that it was not functional. On top of that, the air conditioning situation was very frustrating. On warmer days, I would wake up drenched in sweat, only to be told by reception that the AC only operates when the outside temperature falls above 23 degrees; a very odd and impractical system for guests’ comfort. Highly misleading as well for what the hotel advertises. While I will say the staff were friendly and helpful whenever we needed clarification, these issues significantly spoiled the overall experience. For the price and expectations, I felt let down and wouldn’t choose to stay here again."

"I arrived at 7 AM and was able to check in immediately, which was incredibly accommodating – most hotels don't allow check-ins until after 2 PM. The restaurant even lets you make your own waffles, which was a fun experience! The subway station is right outside, super convenient, and there's a small supermarket nearby too."