Mountain View Hotels in Kyoto

We stayed in this hotel for 4 nights during our first visit to Kyoto. This hotel is very clean with nice accessories and modern Japanese accommodations located in quiet neighborhood away from constant tourist crowds but at the same time in walking distance from the emperor palace and right across from Nijo Castle. It is only 10-15 minutes away on taxi from Gion district and other main tourist attractions that Kyoto can offer. I also would like mention Garrya Nijo Castle Kyoto staff that made us feel very welcomed and specifically to Timothy Hui (front office manager) who went beyond his duties and make special accommodations for us during our visit in Kyoto.

Likes: - Its in a great location. Next to the river where its a real delight to hangout down on the banks in the evening. Pontocho street is very charming to walk down. - The showerhead is excellent. - The rooms are bigger than in other hotels in Japan. - a delicious Japanese style breakfast. Dislikes: - None

The Okura Okazaki Bettie is a beautifully designed modern hotel and was the perfect choice for our combined business/leisure visit to Kyoto. The location was reasonably close (short taxi ride) to excellent restaurants and sights in the culturally historic area east of the river. The guest room quality, cleanliness and comfort is excellent - finished to a high standard with large windows overlooking the garden below and temples beyond. Breakfast was served in the restaurant overlooking the hotel's own zen garden. The choice of either ”Kyoto”or ”American” breakfast was amazing, beautifully presented bento style, exceptionally fresh, plentiful and delicious. Indeed this was one of the best hotel breakfasts ever. Finally the service level is exceptional. Both management and staff did everything they could to make our stay enjoyable and hassle free. Neither the most nor least expensive option in Kyoto - just simple great value. We look forward to returning next time.

We couldn't have stayed in a more amazing hotel while in Kyoto. From the first moment we stepped in, we were greeted with hospitality. Every staff member we encountered was respectful and extremely helpful. Our room was well appointed and had more amenities than we could use. Not to mention, the private in room onsen. This was the whole reason we chose this hotel and it did not disappoint. The water was refreshing and you could really feel the healing effects. As for the meals that the hotel provides... I must say both the Japanese set and Western set breakfasts were delightful and had many options. The fresh ingredients and the diligence of the dining staff were impeccable. We felt truly valued as guests. It is safe to say that I would recommend this hotel to anyone who wishes to stay in Kyoto. We most certainly will be back!

As I conclude my trip to Japan, my stay at Park Hyatt Kyoto stands out as the highlight of my entire journey. The staff's exceptional service and hospitality truly made our stay unforgettable. From resolving issues with my third-party reservation to upgrading my room to one with a stunning view of the Pagoda, every effort was made to ensure our comfort and satisfaction. Upon arrival, we were warmly welcomed and provided with a comprehensive room and hotel tour, which helped us make the most of our stay. The attention to detail and willingness to go above and beyond did not go unnoticed, and it greatly enhanced our overall experience. My stay at Park Hyatt Kyoto was truly unforgettable, and I will cherish the wonderful memories forever. I look forward to returning in the future and highly recommend this exceptional hotel to family and friends visiting Kyoto.

Dear Sir/Madam, I recently had the opportunity to stay at your hotel, and I would like to share my experience with you. First and foremost, I want to express my gratitude for the exceptional design and comfort your property offers. Kengo Kuma’s architectural brilliance, with its use of natural wood, thoughtful lighting, and integration of art pieces, creates a stunning and serene atmosphere. Additionally, the comfort of the rooms, the quality of the materials, the size of the beds, and the premium linens were truly impressive. In terms of design and comfort, your hotel sets a remarkable standard. However, I did encounter several service-related issues that I believe could be addressed to enhance the overall guest experience. I would like to share these points in the hope that they are helpful for future improvements: 1. Breakfast Lounge and Sushi Area: The proximity of these two areas creates a strong odor upon entering, which can be unpleasant. Improved ventilation could easily mitigate this issue. 2. Food and Beverage Service After Breakfast: The lack of food and beverage service after breakfast hours was inconvenient. At the very least, providing a space for guests to enjoy tea or coffee would be a welcome addition. 3. Room Service Availability: After a long journey, I was surprised to learn that room service was unavailable and that only rice balls could be provided. Expanding room service options would greatly improve the guest experience. 4. Flexibility with Breakfast Hours: Due to the time difference, I arrived slightly late for breakfast at 10:10 AM and was informed that nothing could be served. Even my request for tea did not receive a clear response. Greater flexibility in accommodating guests dealing with jet lag would be highly appreciated. 5. Lobby Services: The inability to offer anything to drink or even host a guest in the lobby felt restrictive. This could be improved to make the lobby a more welcoming space. 6. Spa Experience: I was unable to experience the renowned Banyan Tree spa as it was fully booked. Expanding spa reservation availability would help meet guest expectations for this signature offering. In summary, while the hotel excels in design and comfort, the service offerings seem to be constrained by rigid rules and limited hours, which can detract from the overall guest experience. I strongly believe that adopting a more flexible, guest-centered approach would significantly enhance satisfaction. If the above issues were addressed, I would certainly consider staying at your hotel again during my next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards. Best regards, next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards. Best regards,

Overall, amazing stay at the Miyako Westin Kyoto. Great location (quite central but not in the hectic district of Gion, at the foot of the hills on the east side of the side), stones throw to most restaurants / places of interests. Immediately got upgraded to suite when checking in (Platinum Bonvoy member), great service and hospitality. Suite was beautiful with balcony and great view, 2 member of the reception went up and escorted us to the suite. Food was amazing! Great breakfast spread with Japanese and Western options (the croissants are to die for, probably the best I've ever had!). They also have a Japanese Kaiseki option for a more authentic experience Concierge was super helpful. They managed to book us a table at a 1 michelin star Kaiseki restaurant with one day notice (keep in mind that most places are booked out 1-2 months in advance and the concierge had to call 15+ restaurants to find us a table) There was also an in-house ”Onsen” (Japanese bath house) with over 2000 sqm indoor and outdoor hot pool. Amazing place to relax and unwind after a day of exploring the city. Wonderful stay all in all and a definite stay again for future trips to Kyoto. Highly recommended!

We stayed at the Four Seasons Kyoto for three nights in October during our family trip through Japan. The hotel is absolutely stunning. We were upgraded to a huge suite with private garden as I was travelling with an injured leg and could not leave the hotel very much. We met the general manager during check in and she said that if I had to stay at the hotel most of the time they would want to provide me with a beautiful room. What a lovely gesture. We met her again the next morning during breakfast time wehre she went to introduce herself to everyone and to have a small chat with guests. My husband and myself both used the spa and were very happy with treatments. My son and husband used the pool every day which they liked a lot. We had food through room service (the risotto was the best I have ever had). Funnily enough the young lady who served room service was from near our home town in Germany (Hi Mel !). We also at the main restaurant and had drinks in the lobby lounge area. It is also the little details that make a difference. I left my reading glasses out on the desk and when I came back they were on a hotel branded glasses cleaing cloth. And my computer mouse was provided with a hotel branded little mouse pad. Before staying there I was in contact with one of the concierges who helped me create an itinary of what my son and husband should see during our stay in Kyoto. Their recommendations for sightseeing and also outside restaurants were great. The staff in general was very polite and helpful. We cannot fault anything at the hotel. As I was not able to go out much we will definately return. And I can only recommend anyone else to stay there as well.

This hotel is incredible ! It’s brand new, rooms are very upmarket, great facilities, quality of food (breakfast needs to be experienced to be believed), gym was excellent but it is the service that is absolutely mind blowing ! We haven’t experienced anything like it decades ! The check in experience was first class, room service first class and the concierge managed to surprise us every single day - running after us with umbrellas, chasing down taxi’s in the rain, big smiles every day and they were all really nice to our 5 Year old daughter (and it was genuine) ! So, we left our passports in the room safe by mistake - they called as soon as they found them (by which time we were in Tokyo) - the hotel manager, Kiyoshi Gomamoto sent one of their staff (Kokoro) to Tokyo hi hand deliver/return our passports to us, she was a lovely lady ! We are so appreciative and will cherish the memories from this hotel ! Thank you Kokoro, Kiyoshi and everyone at Fauchon. Highly recommended !

My wife’s birthday trip at the Suiran was a dream come true. With successive Covid cancellations, it took us four years of planning, but it was worth the wait. With their traditional Japanese structures and landscaping, the Suiran was our oasis of calm during Kyoto’s busiest season (cherry blossoms). We enjoyed a wonderful dinner and the best breakfasts of our lives in their dining room, and blissful riverside happy hours in their cafe. Our comfortable room had all the amenities, and a soothing minimalist aesthetic. The Suiran staff is spectacular: thoughtful, gracious, attentive. Through our years of planning and days of enjoyment, we were guided by Suiran’s chief concierge, Hiromi Maruyama. Her kindness, patience, and expertise added greatly to the success of our time in Kyoto. Her suggestions and insights, and good spirits were a beacon shining our way. We are indebted to her for her efforts on our behalf.