Kyoto Hotels with Pools

A Truly Exceptional Stay at The Ritz-Carlton, Kyoto Our family had a wonderful experience at The Ritz-Carlton Kyoto, and we left with nothing but gratitude and happy memories. From the moment we arrived, the service was flawless and heartfelt — the kind of genuine hospitality that makes a trip feel truly special. A huge thank you to Cecilia and Vinnie from the Guest Experience team, who went above and beyond to make our stay seamless and comfortable. Their warmth, attentiveness, and thoughtful gestures made us feel incredibly welcomed. A very special shout-out to Cecilia, who noticed my daughter’s love for Winnie the Pooh after our visit to Disneyland Resort. She prepared a beautiful card, a sweet message, and even a handmade Pooh origami and placed it in our room. It absolutely made our daughter’s day — such a thoughtful touch we will never forget. We also want to commend Yuki from the restaurant team for his warm and wonderful breakfast service each morning. His kindness and attention to detail set the perfect tone to start our day. The Ritz Kids adventure passport was a delightful surprise — engaging not only for our daughter but also enjoyable for us as parents. And of course, we loved the festive Christmas atmosphere, especially the beautiful Christmas tree and the amazing gingerbread house with the incredible aroma that filled the lobby. The Ritz-Carlton Kyoto truly exceeded our expectations in every way. We felt cared for, welcomed, and genuinely appreciated. We can’t wait to return again. Highly recommended for families and anyone seeking an unforgettable Kyoto stay.

Very elegant historical hotel with rooms more like houses than just a hotel room. A hidden gem in Kyoto which can be classified as a national treasure. Service quality both in room dining and outside restaurants of extremely high standards. The historic Japanese zen gardens also very well maintained and kept. The entire hotel staff and managers very nice and professional as well. 6 star quality service as a whole.

So glad that I chose Six Senses Kyoto, love the design and everything about the hotel. I must say the pool was one of the best pools I ever swam, felt so calm and relaxed. Room was super comfortable and clean, overall experience was beyond my expectations. Thank you the team for their impeccable service, they are so well trained and professional. Excellent quality breakfast with buffet and à la carte menu.

Facilities: The facilities are new and user-friendly, with a built-in hot tub. Cleanliness: Very clean. Environment: Located in a quiet mountain corner, the environment is pleasant. Service: Excellent service.

Everything was good except the service in hotel restaurants, which was exceptionally bad: 1) breakfast: waited for food for 40 mins, reminded the server 2 times - still nothing; 2) bar: a too long wait for a cocktail. the server said that as apology said cocktail won’t be in included in the bill… but it was there; 3) afternoon tea: told the staff that I dislike dairy products, but have no allergy. So, for example I can eat most sweets, but not the ones with a strong taste of mascarpone cream. In the end they gave me just a plate of fruit and when I remninded them of the above they… did nothing ) I stayed at this hotel and had afternoon tea there last year too - everything was fine then. All of the above are 3 different restaurants inside the hotel, so I wouldn’t recommend going to any restaurant there. In all other aspects except services related to food the hotel is good.

The environment is great, especially the outdoor area, which is absolutely stunning. The service was also excellent; the hotel owner is from Shanghai and even walked us to our car when we left, making us feel truly at home. I'll definitely stay here again next time I'm in Kyoto; it was so comfortable. The room isn't huge, but considering space is at a premium in Japan, it was still a very decent size.

In the cherry blossom season, the hotel is difficult to set, although the location is not quiet in the scenic area. It is the signal that does not work, using the Kyoto Tourism official website network. The complimentary breakfast and dinner are good and the taste is good.