Read genuine traveler ratings & reviews to find your perfect stay.
Posted onDec 5, 2025
Guest User
A Truly Exceptional Stay at The Ritz-Carlton, Kyoto
Our family had a wonderful experience at The Ritz-Carlton Kyoto, and we left with nothing but gratitude and happy memories. From the moment we arrived, the service was flawless and heartfelt — the kind of genuine hospitality that makes a trip feel truly special.
A huge thank you to Cecilia and Vinnie from the Guest Experience team, who went above and beyond to make our stay seamless and comfortable. Their warmth, attentiveness, and thoughtful gestures made us feel incredibly welcomed. A very special shout-out to Cecilia, who noticed my daughter’s love for Winnie the Pooh after our visit to Disneyland Resort. She prepared a beautiful card, a sweet message, and even a handmade Pooh origami and placed it in our room. It absolutely made our daughter’s day — such a thoughtful touch we will never forget.
We also want to commend Yuki from the restaurant team for his warm and wonderful breakfast service each morning. His kindness and attention to detail set the perfect tone to start our day.
The Ritz Kids adventure passport was a delightful surprise — engaging not only for our daughter but also enjoyable for us as parents. And of course, we loved the festive Christmas atmosphere, especially the beautiful Christmas tree and the amazing gingerbread house with the incredible aroma that filled the lobby.
The Ritz-Carlton Kyoto truly exceeded our expectations in every way. We felt cared for, welcomed, and genuinely appreciated. We can’t wait to return again. Highly recommended for families and anyone seeking an unforgettable Kyoto stay.
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Price per night from:RUB 60,137
Posted onJul 15, 2026
Guest User
From the moment you walk in, you know you're in for a wonderful stay. When I first arrived, I noticed a sign that said, ”Quality over Quantity.” At first, I thought it was a bit unusual, but by the end of my stay, I completely understood what it meant.
This isn't a typical chain hotel—it's family-owned, and that personal touch is evident in every detail. From the pleasant scent throughout the property to the modern, high-tech features, everything was thoughtfully designed. The rooms were spectacular, and every aspect reflected quality. The bathroom was spotless, the towels were plush, the sheets were incredibly clean and smelled fresh, and all of the amenities were top-notch.
What truly set this hotel apart was the hospitality. Every morning and afternoon, the staff greeted guests with a warm smile as they came and went, making the experience feel welcoming and personal.
I highly recommend this hotel. The owners and staff clearly take pride in creating an exceptional experience, and it shows in every detail. It was an amazing stay from beginning to end, and I would gladly return.
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Price per night from:RUB 14,757
Posted onOct 17, 2025
Mumutu0417
My Kyoto trip was particularly satisfying with this Kyoto townhouse. It had a garden, a private hot spring bath, and was brimming with Japanese charm. The breakfasts were especially delightful, with a wide variety and different dishes each day. After breakfast, there was also a traditional Kyoto matcha and carefully selected sweets; the owner even patiently explained the proper way to drink the matcha.
It's a bit far from the subway, but there are several bus stops nearby, making it quite convenient. Strolling along Kyoto's charming streets and discovering hidden gems of little shops was also a delightful experience.
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Price per night from:RUB 20,861
Posted onMar 21, 2026
Julianto Chuen
+ this hotel 01 station only from Kyoto Station, using metro and stop at Koji Station , and then walking about 15minutes to the hotel
+ The easy way to reach this hotel is using bus, and stop at Kujo Omiya. Many bus have direct route to Gion, and other tourist spot (about 30 minutes riding). Please take a notes, this hotel is not in tourist area, very quiet and you will meet with many local people here.
+ this hotel have a concierge and standby staff, so you can keep the luggage before checkin.
+ this hotel is very new, i think maybe open early 2026, when we proceed for the check in, the hotel staff gave us some welcoming gift, and we can saw many flowers buoquet there. And the good news, yes they have an elevator, so no issue for thise who bring big luggage
+ Room very clean and tidy. We book for 03 persons, and they prepare room with 04 twin beds (separate 02 rooms). Inside room have bathtub, laundry, kitchen + equipment, and 01 dining table.
+ I think maybe this is the best hotel we stay at Japan. Very modern, all brand new, many USB port inside the room, wifi connection is strong, really quiet and really convenient for stay
+ around 05 minutes walking, you will find japanese ramen noodle resto, and also local mini market.
- a little bit troublesome for communicate with the hotel staff, because when we want to make sure about Yamato Delivery Service to this hotel, it was so hard to reach to hotel staff throung phone / email. When we asking to the hotel staff about this, they said they not receiving any chat from the trip.com / ******* platform. I dont know where is the issue, maybe because this hotel very new or they are not ready yet for the online communication
Please take a notes that you have to pay kyoto city tax. We stay for 02 night, and we pay JPY 1.600 total
Overall it was a nice stay, and definitely really recomend this hotel for stay at Kyoto.
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Price per night from:RUB 6,504
Posted onNov 28, 2025|Park Side Double Room With Balcony
Guest UserEverything is perfect except the so-called wagyu dinner at the hotel restaurant. While the photo of the menu presents a nice wagyu and you can pre-order as many times as you can within 90 minutes, the beef was served in a very disgusting appearance. It is tough and dark yet it is not done inside. It is definitely not worthy of 7890 yens pax. It was electric grill but not charcoal grill. Anyway, the services provided the waiter, Alan, is brilliant. He was sincere and friendly.
The housekeeper, Ms Aina Sao was also deserve my praise. She works with a nice and sincere manner and always put a smile on her face. Also, there are free wine, snacks and beer after 3 pm. You could also grind coffee beans and make yourself a cup of nice coffee. The public bath is not a real onsen. There should be no natural minerals in the water but a slight smell of chlorine.
All in all, Hotel Potel is definitely on my list when I visit Kyoto next time.
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Price per night from:RUB 5,218
Posted onJun 23, 2026
carazzzAnyone visiting Kyoto should be familiar with this hotel because it's located right in the heart of the shopping district, which is incredibly convenient. The location is excellent; you step right out to Takashimaya, and there's even a direct connection from the hotel's third floor! The hotel also boasts a cafe, a supermarket, and a gym... perfect for young travelers! The rooms are spacious, the bedding is comfortable, and the bathroom is also very roomy.
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Price per night from:RUB 15,893
Posted onMar 12, 2026
Anonymous User
The concierge team is really resourceful and helpful when we asked about luggage delivery service, thumbs up for their service. Just love everything about the hotel, excellent hospitality, great location, beautiful design, spacious room, comfortable bed and etc. Breakfast with huge selection including some Thai dishes, crispy bacons ever, just amazing. It was really great value for the money, highly recommended!
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Price per night from:RUB 20,612
Posted onDec 14, 2022
Guest User
Very comfortable, spacious room, a sofa, a large clothes, washing machine, shampoo, clothes towels, clothes, hair dryer, ready to go to many The day is recommended here, not far from the train station, there are many restaurants, very close to the safety of the bottom, a little narrow, a very large soup, there are many restaurants, a little narrow, the cover is a little narrow.
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Price per night from:RUB 2,834
Posted onFeb 9, 2025
Guest User
We booked this hotel for the purpose of staying in a Japanese-style garden for one night. I didn't expect it to be quite internationally friendly. There were foreigners at the front desk who spoke English and Japanese. They were afraid that you wouldn't know how to find food, so they provided nearby restaurants, convenience stores, and vintage stores suitable for foreigners. What was surprising was that these stores basically had English menus, and they wouldn't waste time gesturing with you, which improved efficiency. There was a vintage store on the first floor, and the store owner was very enthusiastic. After you got dressed, they would take you around the hotel to check in, for fear that you wouldn't make a good photo. The price was fair, and the most important thing was that it was easy to return the clothes. We rented a half-day 4-hour package at noon, and the boss lady only asked us to return it to the hotel front desk before 11 o'clock tomorrow. During this half-day, we took the wrong bus to Osaka in kimonos, as if we were going to a comic convention and taking the subway, which was too social. In the evening, we went to the recommended Sukiyaki, and returned to the hotel front desk at 11 o'clock in the middle of the night.
The room can really be described in four words: the house is bare, there is no TV, but the bathroom is extremely clean, and even the sewer pipes are shown to you, for fear that you would say it is dirty. If you have a set of Japanese tea sets, it will be more convenient to make tea art films.
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Price per night from:RUB 6,904
Posted onApr 7, 2026
Guest User
I recently stayed at this hotel and overall, I would definitely rate it as a solid 4-star experience. From the moment I arrived, the staff was welcoming, professional, and attentive, which immediately set a positive tone for my stay. The check-in process was smooth and efficient, and I appreciated how clearly everything was explained.
The room itself was spacious, clean, and well-maintained. The bed was very comfortable, and I had no trouble getting a good night’s sleep. The décor was modern and tasteful, and all the basic amenities were provided, including toiletries, a coffee machine, and reliable Wi-Fi. Housekeeping did a great job each day, keeping everything tidy and replenished.
One of the highlights of the hotel was its facilities. The common areas were clean and nicely designed, and there was a relaxing atmosphere throughout the property. The breakfast was also quite good, offering a variety of options to suit different tastes. While it wasn’t the most luxurious breakfast I’ve ever had, it was definitely above average and satisfying.
The location of the hotel was another strong point. It was conveniently situated, making it easy to access nearby attractions, restaurants, and transportation. This made getting around very simple and added a lot of value to the overall experience.
That said, there were a few minor areas that could be improved. At times, service could be slightly slow during busy hours, and a few small details in the room showed slight wear. However, these issues were not major and did not significantly affect my stay.
Overall, this hotel offers great value for money and provides a comfortable and enjoyable experience. It may not be perfect, but it certainly meets the expectations of a 4-star hotel. I would happily recommend it to others and would consider staying here again in the future
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Price per night from:RUB 2,397