Best Hakone Hotels

"This is a very spacious onsen ryokan with a kids' book corner and a manga nook. The private onsen baths are free of charge, making it perfect for family trips, though they are quite popular and require a queue. There are complimentary afternoon refreshments and late-night snacks. The courtyard features a bonfire and foot bath. From check-in in the afternoon, there are always facilities to use, and it never feels too crowded, even on weekends, as the space is very well-arranged and comfortable. The hotel is conveniently located right next to Gora Station, making it easy to get around by bus or train. The staff are very friendly, and snacks are constantly replenished, so you don't have to worry about missing out if you arrive late. After a hot spring bath, there's milk and popsicles available. The 24-hour self-service beverage bar also has hot water and hot tea, so those who prefer warm water are covered. The only downside is the lack of a full-length mirror in the room, which is a bit of a pity."

"This hotel is conveniently located about 200 meters from the Tenyu bus stop, accessible by Hakone's main bus lines, Z03 and J03. The hotel itself is beautifully decorated and has a very stylish ambiance. The Japanese-style room, though not huge, was quite spacious and quiet. Despite checking in during February, the room's excellent insulation actually made it feel warm. The private open-air bath on the balcony was amazing; even with outside temperatures around 5 degrees Celsius, the continuous flow of 40-degree-plus hot spring water meant it was never cold. The hotel also offers outdoor public baths and a footbath. Plus, on the 5th floor lobby, there are two free ice cream machines – just ask the front desk for complimentary tokens to enjoy as much as you like – and a continuous supply of various iced teas. I must especially commend the dining experience; half-board (dinner and breakfast) is an absolute must! Upon check-in, the front desk proactively changed our two nights of shabu-shabu to one night of shabu-shabu and one night of kaiseki. Each dinner was a full course, incredibly delicious, and left us completely stuffed. For breakfast, there are two restaurants, and I highly recommend the buffet; the variety is extensive and far superior to the breakfast at the Imperial Hotel, which is often ranked as a top Tokyo dining spot on Ctrip. The hotel also hosts free evening performances, and you can even pay to release sky lanterns. Honestly, if I came to Hakone 100 times, I'd stay at Tenyu 100 times."

"Great experience. The staff were lovely and the area is beautiful. Rooms are very homely and comfy. We went into the onsen both nights and it was great. We also got dinner both nights at the hotel and the food was good we were impressed. Overall it felt like a very personal stay and couldn't be happier. For some of the logistics if you are wanting to do the hakone main loop. We recommend coming in from Shinjuku on the romance car, take the montain train up to Gora and then the cable car to Sounzan. We then took a roughly 10min bus from Sounzan to Yuyu. The next morning we then took the same bus back to Sounzan and caught the first 9am ropeway fo start off the loop. We managed to avoid most of the crowds and it was very convenient. Once again couldn't recommend Yuyu enough thank you for the great stay!!"

"This hotel offers great value for money. It's my second time in Hakone, and compared to the hotels by Lake Ashi, this one feels much newer. The rooms are quite spacious for Japan, with a 1.5-meter bed and a 1.1-meter bed side-by-side. The toilet is separate from the shower, which is a wet/dry design. The view from the window is also lovely. The hot springs are on the sixth floor, featuring both outdoor mountain-view onsens and indoor ones. The outdoor area also has a single and a double private pool, which is a nice touch. Overall, it's pretty good. The breakfast and dinner are more Japanese style, with ramen, miso soup, sashimi, and sweet shrimp. The mattress in the room was really comfortable. All in all, a great stay. Right opposite the hotel is the Okada Museum of Art, which I highly recommend visiting, especially as a Chinese person. The first floor of the five-story museum is dedicated to Chinese porcelain from various dynasties, with the oldest being a green-glazed阁楼 (pavilion) from the 2nd-3rd century BC (Former Han Dynasty), standing about a meter tall. I won't say too much more, as photography of the artifacts is not allowed."

"Our stay at the hotel was overall excellent, and we would still highly recommend it, especially for couples looking for a pleasant getaway. Almost everything was perfect—the room was clean and comfortable, the facilities were great, and every other staff member we encountered was polite and helpful. It’s truly a lovely place to spend time together. However, our check-in experience was noticeably unpleasant due to one staff member. She came across as unwelcoming and impatient, almost as if we were bothering her. She rushed through the process and felt quite pushy, especially when repeatedly questioning which language we preferred—even though we tried communicating in both Japanese and English. Her attitude made us feel uncomfortable and somewhat unwanted at first. Aside from this one incident, everything else was wonderful. We hope the hotel addresses such front-desk service issues so that future guests can enjoy a consistently welcoming experience from start to finish."

"This was my favorite hotel during my trip to Japan. The price was reasonable, and the citizen's center where we had our conference was right downstairs. It's excellent! The subway station is only about 200 meters away, which is very convenient. The best part is the room is spacious, and you can see Mount Fuji right from the window. The breakfast is a full buffet and very rich. They even provide bath powder, toiletries, and for lotions and toners, it's Sekkisei! The service attitude was also great."

"Our Hakone trip's biggest surprise was definitely staying at the Ashinoko Hanaori ryokan. The entire experience was fantastic, far exceeding our expectations. I especially want to highlight the rooms, the food, and the private onsen! The rooms were surprisingly spacious, a clever blend of Japanese and Western styles. Even with family, it never felt cramped. The furnishings were exquisite and tidy, and all amenities were well-provided. Sitting by the window, gazing at the beautiful Ashi Lake scenery, was incredibly relaxing. The food was another huge plus for the ryokan. The buffet breakfast and dinner offered a wide variety, featuring fresh local ingredients. There were both characteristic Japanese dishes and delicate desserts, all with a refined and authentic taste. If you book in advance, you can even dine with a lake view, making it a feast for both the eyes and the palate. But the private onsen was the absolute highlight – amazing value for money and incredibly private. The bathwater was warm and soothing, and soaking in it completely relaxed my body, washing away all travel fatigue. Taking a dip in the private onsen at night, accompanied by the tranquil night sky and a gentle breeze, created an utterly immersive and therapeutic atmosphere. The ryokan's convenient location was the icing on the cake. It's directly opposite the Togendai transport hub, making travel incredibly easy. Whether you're heading to Ashi Lake for the pirate ship, or taking the ropeway and buses to various attractions, you don't need to go out of your way – the boarding points are within walking distance, saving a lot of hassle. What was especially convenient was that our plan for the next day was to travel from Hakone to Mount Fuji. We could take a direct bus from Togendai to Gotemba; the schedule was convenient, the journey smooth, and there was no need for extra transfers, which significantly saved travel time and made our trip more worry-free and efficient. The ryokan's service was also very thoughtful. The overall experience was excellent, suitable for both family trips and romantic getaways. It's definitely our top choice for accommodation in Hakone, and we'll certainly stay here again next time!"

"The room was nice and cozy with a private onsen on the balcony. It was a bit of a walk from the train station, which can be quite difficult when you have luggage. I thought it was a bit odd that we had to rent a yukata as it is normally provided in onsen hotels, but otherwise all else was good."

"The hotel's location is excellent, just about 200 meters from the left exit of Gora Station. However, the hotel signs aren't very clear, and we had to look for a while before we were sure we'd found it. After entering, we had to wait quite a bit before someone came to assist us, which was a bit inconvenient. The room was spacious, but the hot spring bath wasn't very big. Overall, it's still worth recommending for a one-night stay, especially since the price isn't expensive."

"The facilities are charmingly rustic and elegant, and the rooms are spotless. The staff provided excellent service, and dinner was delicious. This is a historic inn, once visited by Dr. Sun Yat-sen, and is a designated cultural property. Many historical relics are preserved within the inn. The hot spring area is a bit small, which is a minor drawback."