Best Hakone Hotels

"This is a very spacious onsen ryokan with a kids' book corner and a manga nook. The private onsen baths are free of charge, making it perfect for family trips, though they are quite popular and require a queue. There are complimentary afternoon refreshments and late-night snacks. The courtyard features a bonfire and foot bath. From check-in in the afternoon, there are always facilities to use, and it never feels too crowded, even on weekends, as the space is very well-arranged and comfortable. The hotel is conveniently located right next to Gora Station, making it easy to get around by bus or train. The staff are very friendly, and snacks are constantly replenished, so you don't have to worry about missing out if you arrive late. After a hot spring bath, there's milk and popsicles available. The 24-hour self-service beverage bar also has hot water and hot tea, so those who prefer warm water are covered. The only downside is the lack of a full-length mirror in the room, which is a bit of a pity."

"This hotel is quite unique! Because it's built on a hillside, its first floor connects to the fifth floor of a neighboring shopping mall, while its main lobby is on its own fifth floor. The higher floors offer even better views. The lobby entrance faces directly onto the mountains, providing stunning scenery, and the foot bath by the entrance is wonderfully therapeutic. Both large onsen pools have outdoor sections with fantastic views. They are fully equipped with jacuzzis, saunas, cold plunge pools, and massage areas, making for a truly satisfying hot spring experience! Both breakfast and dinner are buffet-style and taste excellent. Additionally, the hotel offers a wide range of complimentary activities. I highly recommend the Mori no Yu onsen facility that partners with the hotel; it has numerous hot springs with diverse styles, and the bathing experience there is even better than at the hotel itself. This was an absolutely perfect onsen experience and well worth it."

"Great experience. The staff were lovely and the area is beautiful. Rooms are very homely and comfy. We went into the onsen both nights and it was great. We also got dinner both nights at the hotel and the food was good we were impressed. Overall it felt like a very personal stay and couldn't be happier. For some of the logistics if you are wanting to do the hakone main loop. We recommend coming in from Shinjuku on the romance car, take the montain train up to Gora and then the cable car to Sounzan. We then took a roughly 10min bus from Sounzan to Yuyu. The next morning we then took the same bus back to Sounzan and caught the first 9am ropeway fo start off the loop. We managed to avoid most of the crowds and it was very convenient. Once again couldn't recommend Yuyu enough thank you for the great stay!!"

"I originally planned to stay one night in Hakone, but after checking some guides, I realized there were so many attractions. So, I decided to book an extra night. Apparently, booking two separate nights doesn't guarantee you the same room. The front desk lady spent quite a while checking her computer to arrange a single room for me. Next time, I'll remember to book both nights at once. It might have been because of the Chinese New Year period when there are lots of guests checking in. Hakone is perfect for a one-night, two-meal stay. Since the attractions in Hakone are spread out, it's best to spend the day fully immersing yourself in sightseeing. If you get hungry at lunchtime, just grab some snacks to save time, and then enjoy the hot springs and buffet at the hotel in the morning and evening. The rooftop hot spring might use regular hot water, but it wasn't too crowded, and they had some toiletries and skincare products, so I just decided to wash up there instead of in my room."

"Our stay at the hotel was overall excellent, and we would still highly recommend it, especially for couples looking for a pleasant getaway. Almost everything was perfect—the room was clean and comfortable, the facilities were great, and every other staff member we encountered was polite and helpful. It’s truly a lovely place to spend time together. However, our check-in experience was noticeably unpleasant due to one staff member. She came across as unwelcoming and impatient, almost as if we were bothering her. She rushed through the process and felt quite pushy, especially when repeatedly questioning which language we preferred—even though we tried communicating in both Japanese and English. Her attitude made us feel uncomfortable and somewhat unwanted at first. Aside from this one incident, everything else was wonderful. We hope the hotel addresses such front-desk service issues so that future guests can enjoy a consistently welcoming experience from start to finish."

"The hotel's location is super convenient; it's about a three to five-minute walk from Numazu Station's North Exit. You'll pass a Lawson on the way, and there's a 7-Eleven just a minute's walk diagonally across from the hotel, making it really easy to grab necessities. The room itself is typical of a Japanese chain hotel – enough space to lay out your luggage, plus two seats, which is quite good. On my first morning, I had a pleasant surprise: a small view of Mount Fuji from my window, which was a nice bonus for the trip. Regarding the downsides: the North Exit of Numazu Station is a bit quieter compared to the South Exit. If your room faces the street, you might occasionally hear cars speeding by at night, which can be a bit noisy. Also, the soundproofing isn't great; if there's activity next door, you can hear it pretty clearly. In summary, if you prioritize convenient transportation and good value for money, this hotel is a solid choice. However, if you're very particular about your sleeping environment, I'd recommend asking for a room not facing the street (though you might miss out on the Fuji view then)."

"Our Hakone trip's biggest surprise was definitely staying at the Ashinoko Hanaori ryokan. The entire experience was fantastic, far exceeding our expectations. I especially want to highlight the rooms, the food, and the private onsen! The rooms were surprisingly spacious, a clever blend of Japanese and Western styles. Even with family, it never felt cramped. The furnishings were exquisite and tidy, and all amenities were well-provided. Sitting by the window, gazing at the beautiful Ashi Lake scenery, was incredibly relaxing. The food was another huge plus for the ryokan. The buffet breakfast and dinner offered a wide variety, featuring fresh local ingredients. There were both characteristic Japanese dishes and delicate desserts, all with a refined and authentic taste. If you book in advance, you can even dine with a lake view, making it a feast for both the eyes and the palate. But the private onsen was the absolute highlight – amazing value for money and incredibly private. The bathwater was warm and soothing, and soaking in it completely relaxed my body, washing away all travel fatigue. Taking a dip in the private onsen at night, accompanied by the tranquil night sky and a gentle breeze, created an utterly immersive and therapeutic atmosphere. The ryokan's convenient location was the icing on the cake. It's directly opposite the Togendai transport hub, making travel incredibly easy. Whether you're heading to Ashi Lake for the pirate ship, or taking the ropeway and buses to various attractions, you don't need to go out of your way – the boarding points are within walking distance, saving a lot of hassle. What was especially convenient was that our plan for the next day was to travel from Hakone to Mount Fuji. We could take a direct bus from Togendai to Gotemba; the schedule was convenient, the journey smooth, and there was no need for extra transfers, which significantly saved travel time and made our trip more worry-free and efficient. The ryokan's service was also very thoughtful. The overall experience was excellent, suitable for both family trips and romantic getaways. It's definitely our top choice for accommodation in Hakone, and we'll certainly stay here again next time!"

"A must stay if you are visiting Hakone! It's a 15 minute walk away from Hakone Yumoto station, or you can pay 200 yen to take the shuttle bus there. You can deliver your luggages there using the baggage service at the train station (for a fee). Place is clean and best of all, there's so many perks staying here. Firstly, there's free private onsen (subject to first come first serve). Secondly, dinner and breakfast are provided. Just need to select your preferred timeslot and head to the restaurant then. Food was delicious, and serving was generous as well. They also serve free ramen at 10.30pm, although it was just a simple bowl of noodles. There's also free drinks provided at L1 and L3, and some free snacks as well at the hotel lobby."

"First, a heads-up to anyone visiting this hotel: it's located in the Hakone mountains. If you're not driving, please, please be very careful not to get off the train in the wrong direction! We came down from Owakudani by train and got off at Naka-Gora. Both train doors opened when it arrived, and we exited through the left door. Little did we know, we were in for a world of trouble – I won't go into the dramatic details. After quite an adventure, we finally reached the hotel only to find out that if we had exited from the right side, it would have been just a few minutes' walk away. So, a word of caution: if you're coming down by train from the Owakudani direction, always exit on the right side! This was the most expensive hotel we booked during our trip to Japan. There were almost no shops nearby. We had pre-ordered dinner, which was a bit like sukiyaki. The hotel prepared all the washed ingredients and utensils for us. After dinner, we cleaned everything and placed it in a large basket, which we left outside our room door the next morning. Dinner was pretty good! However, to buy breakfast for the next day, we spent over half an hour walking up and down hills just to find a convenience store. I regretted not having bought breakfast in Hakone beforehand. The hot springs are separate for men and women. It gets dark early in the evening, so we couldn't see the scenery outside the onsen. The next morning, we saw the green landscape outside the window. The Japanese-style tatami room could accommodate six people and even had a kitchen. It was very spacious for the three of us. The hallway of our room offered beautiful mountain views, perfect for watching the sunrise. The view from inside the room was also very nice. The hotel is close to Gora Park, about a ten-minute walk, and not far from the Hakone Museum of Art."

"Nice traditional Ryokan. The staff was mostly non-Japanese so did not feel super authentic. Rooms were large and nice, but location of Ryokan is 25min drive from the main train station, which made exploring a little more trouble some. The staff were generally friendly, but extremely inflexible, which I suppose one would need to expect in Japan. But given the front desk staff was not even Japanese we found this to be a little frustrating at times."