Hakone Apartments

It's hard not to be satisfied with this price. If you are not satisfied, you really have to give a strong review. It's very close to the Owakudani scenic spot, and it takes more than ten minutes to drive. The hotel is not big. If you really like it, you must book it early. It is more suitable for families. I recommend a room with a private bath. You don't have to share. You can get it directly in the room. It is the most convenient. Generally, there are only a few such private baths. They are very tight. If you act early, the price can be better. If you book his place, you must book breakfast and dinner together. At night, soak in the hot springs and eat a two-hour kaiseki meal. After eating, go back to the room. If you order dinner, you must arrive before six o'clock. His place is the last meal at half past six. If you don't have it, you can't have it. After all, it takes two hours to eat. It's comfortable. The breakfast is a set meal, but it is super rich. There are Japanese and Western options. Bring your children to choose Western for your children. I recommend Japanese. Since you are here, you must try this richer one. The private bath room you stay in can accommodate up to four people. It is more suitable for families and partners! All drinks in the room are free🆓Make it as you like

Spacious and clean room, with welcoming service! We drove to Hotel Indigo Hakone Gora by ourselves arriving rather late in the evening, but still we were warmly greeted by their staff, who followed us to the car park and helped us take our luggages. Check in was smooth and we were in our room in no time! We asked the staff if there was any restaurant nearby and they printed out pages of different selections around the area! Since it was getting late, we didn't bother to go out for dinner, so we gave the hotel's restaurant a try, which quality took us by surprise! Dinner was pretty close to a fine dining experience, with good quality food and fair price - highly recommend. Breakfast was at the same restaurant and buffet style! Yum! The room was clean and spacious, however, the onsen was semi open and we were a bit worried people outside may see us. There won't be people walking right outside, but still fairly close to the gas station/ convenience store across the street - may have to put in consideration on which room type you'd choose.

Great hotel. Service and amenities amazing (except no gym). Thought the rooms was well designed to provide good rest. In my opinion the breakfast was the star. Top Notch!! All in all great experience.

A very old hotel that reveals a rich sense of history, but also has a comfortable modern decoration. It is very comfortable to soak in the hot springs naked, and you can have a perfect night's sleep. The next day I woke up and walked around the mountains. The air was fresh and it felt particularly clean. The hotel's restaurant has Japanese and Western styles to choose from. I ate different flavors in the two days and made a reservation for a kaiseki meal. It was exquisite and delicious. , there is also a 7-11 snack shop not far from the hotel, which is also good. The hotel service is very good. There was a Chinese-speaking lady who specially helped me move my luggage to the second floor (because there is no elevator), which was a little touching!

Nice stay . We booked traditional Japanese room, and slept on futon beds. Pillows were uncomfortable though . Our room fee included dinner and breakfast which was very nice. Dinner was tad too cold for our taste ( too many cold dishes) and breakfast was too “fishy”. Although all food was fresh and the service was impeccable. Hotel also has its own onsen , and pretty Japanese garden .

Highly recommended!!! The food is great, the private bath in the room is great, and the public bath is not crowded, so you can basically enjoy it all to yourself. The scenery outside is beautiful, and there is a shuttle bus to Gora Station. There is a sculpture forest nearby, which is worth a visit

If you have extra money, this could be a nice way to indulge. However, a word of warning. If you're arriving at Odawara train station, there's no way to get to the hotel except by the hotel shuttle. Taxis won't take you. And the hotel shuttle won't take you unless you've placed your name on the reservation list ahead of time. Nobody warned me about this. I'd read online that a connecting train takes you near the hotel, but this isn't true either. I arrived during a snow/ice storm and waited over 3 hours before I could get a ride to the hotel. The shuttle driver wouldn't let me on. I called the hotel front desk 3 or 4 times, but they weren't very helpful. I suppose this is the language barrier. They meant well. But regardless, if a shuttle reservation is the only way to access a remote mountain top hotel, it's pretty important to make sure your guests understand this. Once I did arrive, I have to admit the room was beautiful. The buffet dinner was fantastic but not included in the price of the room - a little disappointing, since the room is already so expensive. Lots of extra costs, so be careful. I received a really great massage in my room. The onsen hot spring was very nice, and free (included in room charge). Breakfast the next morning was also included in room charge. The hotel bar was closed, though. There wasn't much opportunity to socialize or meet people. I did check out the lake the next morning, which was beautiful in the snowfall. I'm sharing photos of that. There wasn't time to check out much else because I had to get back on the shuttle bus at 10:30 to catch my next train. I suppose if there hadn't been an ice storm, I would have checked out more of the surrounding area and appreciated it.

I was really lucky that I asked for a room with Sun Yat-sen's inscription in the message to the hotel, and the hotel arranged it for us. If you don't mind retro hotels, you must go and experience it! The room is very spacious and the view is beautiful. There are Japanese and Western breakfasts to choose from, both are delicious. The Western breakfast is more Western than what we had in Canada. The only drawback is that it is a little cold in winter because the corridor of the room is too open. The hotel also has a small private hot spring open to guests, but you need to go to the front desk to get the key. Overall, the experience is very good and it is definitely worthy of the top 1 summary of two Canadian long-term residents who experienced various hotels in Japan for a week!

Air conditioning temperature cannot be adjusted, we went in April, it was cool outside and there was only heating option on the controls, no cool air option at all. Had to open the windows to get cool air in, still it was too hot inside. Wasn’t able to get a good sleep. Rude encounter with a staff which I believe was the manager. He was downright nasty and arrogant. I would totally avoid this place, his actions was disgusting. He spoke very limited English which was understandable, however using rude gestures pointing and shooing off guests is such a rude thing to do. Would never go back because of this incident.

Little far from train station, but hotel offer free shuttle bus if you request or certain time. From hotel, they offer shuttle bus to go to hakone Yumoto train station. I had problem to book to add children to stay at website. But hotel staffs helped me to fix this issue. We enjoyed staying this hotel.