Find 3-Star Hotels in Hakone

One of the largest rooms I've stayed in in Japan! The private onsen in the room was incredibly comfortable. All the hotel staff were very friendly and welcoming. The food was just average; it looked nice but didn't taste good. They also offered complimentary drinks and desserts in the evening. Overall, a very good hotel.

This hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!

The biggest advantage is probably its proximity to Yumoto Station. You don't even need to go upstairs from the second floor; just walk to the end, turn left, take the elevator down, walk forward, turn left, and you're there in two minutes. 1. I planned to explore Hakone during the day and knew I'd miss dinner, so I only booked breakfast instead of the half-board option. That turned out to be a great decision. I definitely got back to Yumoto after dinner service had ended. The breakfast looked beautiful in photos, but it was hard to eat. There wasn't really anything appealing; just a bunch of miscellaneous small dishes and pickles. 2. The private onsen needs to be booked in advance, but it was just okay. 3. If you have a lot of luggage, staying in Yumoto is more convenient for check-in, and there are other restaurants open at night. If you're traveling light in Hakone, I'd probably choose Gora, book dinner at the hotel, and explore the various museums around Gora. For a day trip, you don't need to see everything; just pick one or two places you like.

I was in Japan for approximately 9 nights. This was by far the best, most beautiful room I was in. It fit the setting perfectly. The breakfast was fulfilling. Bathroom facilities - not inside the room itself - were clean and no issue whatsoever with those. I don’t speak a lick of Japanese and was able to fully enjoy my stay. I used the public onsen in the annex (no one was there when I used it) and the private onsen in the main building. They absolutely hit the spot. Wonderful. Folks may say the bed is hard and firm - and it is but that’s not an issue for me. If you wake up with aches, all the more reason to hit the onsen right when you wake up - works wonders! I’d love if they served the tradition Japanese dinner too that you see, that’s the only thing missing but it wasn’t part of the reservation so I can’t mark negatively for that.

The room was very spacious, with a living room, kitchen, washing machine, hot spring bath, and even a scale. However, when I tried to enter the room, the password I received via email was incorrect, and I had to call customer service myself to get the right one. Other than that, everything else was great.

I would recommend everyone to experience this ryokan at least once. A huge room with a kitchen, dining room, bedroom, bathroom, toilet and a hot bath. There is no window in the room with the bath, but because the bath is hot, you don't feel the coolness, but you can enjoy the views of the mountains. Dinner and breakfast - my respects! Gigantic and filling, but in the Japanese spirit. Fans of continental breakfasts in regular hotels will be sad. The staff is friendly. They try to speak English. It is not always possible to understand each other, but they try very hard! A special plus for this!

Such a great find! Calming ryokan in a peaceful part of the mountain. Staff were all super friendly and accommodating of us as tourists who didn’t speak Japanese. Every meal was delicious and the staff took time to tell us what each little dish was and even gave us some extra mini dishes to help us try different things. They were all delicious! The onsens were also very relaxing and had everything you could need. My boyfriend and I booked the private onsen our last night and looking out over the mountain at night when it was raining was a great experience. We got the Japanese style room and it was very spacious and the tatami floors were very comfortable. View over the mountains was also terrific. The ryokan shuttle took us to the nearest two train stations (Gora or Sounzan) in the morning when we requested and picked us up at the end of the day so it was very convenient getting to the ryokan even without a car. Highly recommend this stay!!

Really enjoyed my stay at Root Hakone. I reached a little late (around 7:30-8pm) and the walk to the hostel was a little dark (roads on Hakone aren’t that well-lit at night due to it being a forested area). So recommend to reach earlier if you’re not that comfortable with walking in the dark alone! The accommodations were comfortable, single futon bed with lockable room doors, separated by a divider. Was initially expecting just a cubbie with a curtain so this was a pleasant surprise. There’s also a direct bus nearby to Togendai Station if you’re keen to take the sightseeing cruise and ropeway. The drinks made by the staff were also wonderful, enjoyed a cassis soda, cassis oolong and fuzzy navel at a great price. The management also gave a guide of nearby recommended places to travellers too (had the best coffee at Amaze Coffee, recommendation of the staff)! Overall would come back to stay again if I’m ever back in Hakone. A downside is perhaps the lack of availability of food options at night and no near konbini so be sure to grab some supplies at the station prior to heading over.

There are pros and cons to staying here! Pros: The hotel itself is lovely, with polite staff and a clean, spacious, atmospheric room offering mountain views. The public onsen is included in the price and is quite pleasant, especially if you're lucky enough to have it to yourself, as we did (we went in the morning). The hotel also has vending machines for drinks and snacks, which is very convenient since there are no stores nearby. You can arrange to have your luggage sent to the station so you don't have to carry it yourself, but unfortunately, we missed the 10 AM deadline to book this service. Cons: Unfortunately, these left a strong impression. The hotel is located in a terribly inconvenient and remote area, really out in the sticks and difficult to access. It's far from all the attractions you travel to see – we had to take a boat to get to them – and far from any establishments where you'd want to find food. Not only are these places far away, but they also close early, open late, are overpriced, and the food isn't even tasty. We couldn't call a taxi to the accommodation because you needed to link a local phone number! We initially walked with our suitcases along the road, then took a bus. The buses didn't accept our Hakone pass, a card we specifically bought for Hakone, even though buses were supposed to be included. And the price without the card was clearly inflated – 300 yen to travel uphill for 8 minutes. Since we had another individual onsen booked elsewhere (a 20-minute drive away), after that at 9 PM, we realized the buses had stopped running. There was no chance of calling or hailing a taxi, so we had to walk back to the hotel. This meant a two-hour walk along a dark mountain road, surrounded by forest, with only occasional streetlights. We tried to hitchhike, but no one stopped, not even taxis. After an hour of walking uphill (our emotions were indescribable), about the 10th car, if not more, finally stopped, and a young Japanese couple gave us a ride back to the hotel. Overall, the hotel itself is good (it was also cold at night, we used the air conditioning to warm up, but the room was large and difficult to heat; thankfully, there were extra large blankets). However, everything else regarding the location was terrible. If you plan to stay here, make sure to plan your transportation in advance.

According to the comments, the location is very far away. It is more than 10 minutes away from Hakone Tang Station. I think the road is easy to walk and the luggage will not be too tired. Walking along the river is a different scenery. The distance is not close, but it is acceptable. Compared with some closer hotels, although it is a few minutes away, it is more cost-effective. There is a private toilet inside the Japanese-style room, but there is no shower room, so you must go to the bathhouse downstairs to take a bath. The bathing position is relatively bright, the horse oil shampoo and shower gel are easy to use, and the bathing water is hot enough. It is quite comfortable overall. The only thing is that the wind power of the hair dryer is very low, and it takes a long time to blow the hair. There is no service, except for checking in to help with the luggage for a while. There was no cleaning during the period, and no door delivery when leaving, but it is acceptable because he did not charge cleaning fees and other extra fees. The door of the room feels like a joke. It is locked, but it feels a little loose. Everything is fine, but the most unsatisfactory thing is that there is no window that can be opened in the room, and the window of the room is not equipped with curtains. The window is light-transmitting when sleeping at night, and the sunlight is very dazzling when getting up in the morning, which affects sleep.