Find 4-Star Hotels in Hakone

"I haven’t stayed in this kind of hotel before, so I don’t have much to compare it to — but our experience was great. We did the typical sightseeing route around Hakone. While you can get closer to the Mount Fuji, it takes more time and an earlier start. The hotel had everything we needed, so we didn’t even need to go to a store. Breakfast and dinner were both filling and had a good variety. The rooms were clean, spacious, and had a nice view of the station and mountains. The hotel is right next to the station, which made getting around very easy — and the trains didn’t bother us at all, the sound was even kind of calming. The public onsen baths were excellent, so we didn’t actually need a private bath in the room."

"The staff were all incredibly friendly, always greeting us, and even proactively offered to take our empty drink bottles to dispose of for us. Our room was spotlessly clean. During the day, it served as a comfortable living space with a table, and then promptly at 6 PM each evening, the staff would come to lay out the futons. The three of us slept comfortably on the futons laid out on the floor. Haha, it was a fantastic experience! The hotel's location is superb, right opposite Hakone-Yumoto Station and just across the bridge, making it incredibly convenient and a wonderful place to stay. If you turn left from the hotel, you'll find a row of shops and restaurants to explore, though do note they tend to close quite early. The hotel's food was also quite good. Breakfast is a buffet, but the selection remains largely the same each day, so it might get a bit repetitive if you're staying for an extended period. 😄 We also enjoyed some delicious sushi at the hotel one evening."

"The random hotel I booked was a complete success. Take the H line to Penglai Garden and it's just down the stairs. The hotel is small but beautiful. Meals are not provided, so breakfast is divided by room and you can take it back to your room. The room was spacious, Japanese-style, with maple trees outside the window. The hot springs were also amazing, rarely crowded on weekdays!"

"Fantastic!! As soon as I opened the room door, I was amazed by the view outside. The food was also great; we booked breakfast and dinner (highly recommend booking it, as there are very few restaurants in Hakone, so you can just grab a casual lunch while you're out). The transportation is quite convenient for Hakone, with a direct bus to Odawara that's less than a five-minute walk from the guesthouse. There's another bus stop a few minutes' walk away where you can catch an express bus directly to Yokohama/Tokyo/the airport. There are also two convenience stores nearby. This place is perfect for a relaxing, slow-paced stay, and it's also quite convenient if you want to visit various Hakone attractions. We left at 9 AM and returned around 5 or 6 PM, and we were still able to comfortably take the mountain cable car, pirate ship, and do some light hiking... Our room didn't have a private onsen, but the public hot spring was also not crowded. The service was excellent; someone takes your shoes to the shoe cabinet when you enter and even brings them out for you in the morning – the attention to detail is superb. How do I put this? This guesthouse is barely mentioned on Xiaohongshu, and those who know, know its value. My friend and I both decided we didn't want to post about it on social media; we just want to keep this secret gem to ourselves! 🥹 Hope the price doesn't go up for our next visit!"

"The hotel boasts a comfortable ambiance and stunning views. The breakfast spread was very generous. Evenings were lively with bonfires and performances. The second-floor lounge offered complimentary drinks (including alcoholic beverages) and desserts. The hot springs, featuring both private and large communal pools, were incredibly relaxing. The hotel staff provided exceptionally warm and attentive service."

"The service at Lake Ashi Prince Hotel is incredibly thoughtful. They offer shuttle services, including pick-up and drop-off at Odawara Station West Exit parking lot (reservation required), as well as a scheduled minibus to Moto-Hakone (no reservation needed; it departs from the hotel on the hour, stopping at Ryuguden Onsen Hotel before reaching the Moto-Hakone parking lot. There's a Lawson convenience store and a bubble tea shop run by a ********* lady, where you can find potstickers and siu mai – perfect if Japanese food isn't quite hitting the spot). Breakfast at the hotel is a must; it's quite remote here. You could easily spend a whole day relaxing at the hotel, enjoying the beautiful scenery. The only issue, common to the entire Hakone area, is the sulfur smell, which can't be eliminated. Make sure to keep the dehumidifier provided by the hotel running. For dinner, the buffet is a relatively more affordable option. Lunch is usually eaten out. Just a 300-meter walk from the hotel, you can catch the Komagatake Ropeway, which runs every 20 minutes or so. At the top, there's a shrine and a torii gate with panoramic views of Lake Ashi. If you're lucky, you might even see Mount Fuji (a telephoto lens is a must). Xiao Wang, a hotel staff member (who speaks Chinese), was very dedicated and responsible. Her explanations were thorough, and her service was excellent – thumbs up! I think she might also be from Taiwan! You can jog from the hotel to Togendai in 20 minutes via the Shrine Path (a shortcut); it takes about an hour to walk. Along the way, you can visit Kuzuryu Shrine for 300 yen (opens at 9:00 AM). When taking the pirate ship from Moto-Hakone, if you buy a round-trip ticket, be aware that the return trip doesn't necessarily arrive at the same port you departed from. You might have to take a bus back to your starting point (which is quite a hassle!). Wishing you all a pleasant trip!"

"This place has everything you need (onsen, washer, dryer, kitchen stuff, sauna, dishwasher and a telescope). Our family enjoys this place a lot. As we drove there, we had no issue in accessing to this place. However, we did face some issue with the self checking in using the in room tablet, as it couldn't upload our photos by showing us errors on the network. The contact centre staff has helped us to complete the check-in via pictures sent through emails. Also, there is no clearing of rubbish throughout my 3 days stay."

"The rooms matched the description. Yukatas were available on every floor. The reception staff were helpful. The onsens met our expectations. However, I had significant difficulties with communication – the staff did not speak English and had very limited understanding of it. I had to rely mostly on a translator app, but even then there were some misunderstandings. The food was nothing special – just typical hotel fare. Unfortunately, during dinner, my wife ate sushi and suffered from severe food poisoning. I also ate the sushi but had no issues."

"We stayed here for my boyfriend's birthday. We asked about room decorations and cake, and the staff were very polite and went above and beyond our expectations. We had a wonderful time. The food was also delicious, and the bath in our room was very comfortable. The food and service were excellent, but even more than that, the staff's consideration and hospitality were warm and wonderful. I'm really glad we stayed here. I'd like to return and stay in a different room next time. Thank you very much."

"The location is a bit remote. From Hakone-Yumoto Station, you need to cross the pedestrian bridge and then take the H-line bus. Get off at the second-to-last stop, and the hotel will be directly opposite. The bus ride takes about 40 minutes, so it's a good idea to have motion sickness medication prepared. The surroundings are beautiful, and the pirate ship cruise is conveniently located right next door. There are no convenience stores nearby, making it perfect for relaxing and unwinding. If you're looking for peace and quiet, this place is absolutely ideal!"