Read genuine traveler ratings & reviews to find your perfect stay.
Posted onAug 2, 2026|Deluxe Queen Room
XiaoyangdelvxingrijiThis was my second stay, and overall it was great. The front desk service was excellent, and both times I've stayed, I've received a room upgrade, which was a very pleasant experience. The hotel environment is quite good, perfect for a relaxing weekend.
As a loyal Sheraton guest, I have a suggestion: the idea of a travel photoshoot is good, but for guests driving from nearby who are only staying for 2 days and 1 night, there isn't really enough time to experience it. This might actually detract from the overall experience.
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Price per night from:NZD 185
Posted onMay 31, 2026
Guest UserFacilities: The computer picture quality is very high-definition, the operation is not stuck and the operation is very smooth, praise
Hygienic: Cleaned very clean
Environment: The environment is very good, not noisy, very close to the square attractions
Service: The service is very thoughtful and the communication is very smooth
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Price per night from:NZD 41
Posted onJun 12, 2026
Guest UserFacilities: Well-equipped
Cleanliness: Spotless
Service: Front desk staff were friendly and helpful
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Price per night from:NZD 48
Posted onJul 23, 2026|Guestroom (Double Bed)
Guest UserMy stay this time was very pleasant. The hotel environment was clean and tidy, the room was meticulously cleaned, and the bedding was comfortable, allowing me to rest very well. The front desk staff were warm and thoughtful, check-in was efficient, and they patiently answered all my questions. The location is convenient, making it easy to get around and find places to eat. Overall, it offers good value for money, is quiet and not noisy, and is suitable for business trips. I'll choose to stay here again next time and highly recommend it to everyone. The service was excellent.
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Price per night from:NZD 77
Posted onAug 9, 2026|1 King Bed Standrad Sea View
RuihongyangyangIt might have been peak season, as there were a lot of people, and I had to queue for check-in. The front desk offered welcome fruits. The hotel has three buildings: Haiyue Tower and Haixin Tower. The front desk didn't explain this clearly, just handed over the room card with basically no introduction. I had to figure out the hotel facilities on my own, and ended up in the wrong building, dragging my luggage and taking the wrong elevator. It's clear that the hotel was once a luxury establishment, with excellent facilities and design. Unfortunately, the facilities are now old, and the management isn't keeping up. The room was spacious, and the bed was very comfortable, neither too soft nor too hard. The air conditioning worked well, cooling evenly without making it too cold; there was also a choice of pillows. Overall, the room stay was pleasant.
I booked this hotel for its infinity pool, but it turned out to be a disaster zone. The changing rooms were barely cleaned, with water on the floor making it easy to slip, so I had to be very careful. I went to the infinity pool later in the evening when there were fewer people. The water temperature was 32 degrees Celsius, turning it into more of a hot spring. The main issue was that the pool and water were quite dirty. It closed at 8:30 PM.
The breakfast suited the tastes of the Jiangsu, Zhejiang, and Shanghai regions, with many local specialties. There were plenty of staff, but also a lot of guests. No one seated us, and there was no need to flip a 'reserved' sign. On the first day, at the table next to us, two girls, about 12-13 years old, brought food bags and directly emptied a whole plate of cakes, bread, and fruits into them. They were well-trained and acted as if it was perfectly normal, without any discomfort. On the second morning, at the adjacent table were two young mothers, around 30, each with a 4-5-year-old child. One mother had a picnic bag filled with various food containers. After breakfast, she left with a fully packed picnic bag, which completely astonished me.
Upon checkout, the front desk gave a small gift, which was a thoughtful touch. I had dinner twice at the hotel's Cape No. 1 restaurant, and the seafood was fresh and delicious. It was a bit disappointing that swimming in the sea was not allowed.
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Price per night from:NZD 158
Posted onOct 6, 2025
M12063****
The hotel has convenient transportation and is close to the surrounding ancient towns and Wang Yangming's former residence. The rooms are fully equipped, the bedding is comfortable, and the service is excellent, diligent, thoughtful and attentive.
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Price per night from:NZD 65
Posted onAug 16, 2026|Guestroom (Double Bed)
SujingsujingBefore coming here, I saw quite a few negative reviews about the Park Hyatt Ningbo on Xiaohongshu (a Chinese social media platform), and I was honestly a bit nervous. But after staying for two days, I have to say – you really can't trust all the online reviews; experiencing it yourself is key! This hotel is simply excellent!
I was impressed from the moment we got out of the car. The bellboy was incredibly quick; as soon as our car stopped, he jogged over, promptly opened the door, greeted us warmly, and efficiently helped us carry all our luggage to the room. He was smiling the whole time, and that genuine service instantly put us at ease.
Check-in at the front desk was also seamless. All the staff members were smiling and patiently introduced us to the hotel's facilities. Knowing we had a child, they thoughtfully recommended family-friendly routes. What touched me the most was the housekeeper on our floor; she knew our child drank a lot of water, so every day when cleaning the room, she would proactively replenish several extra bottles of mineral water. This kind of thoughtful attention felt genuinely warm, like family.
And the breakfast? Simply outstanding. The variety was super rich, with authentic Ningbo specialties like Mianjie Tangmian (noodle knot soup) and handmade Tangyuan (glutinous rice balls). Both Chinese and Western pastries were abundant. Our whole family was incredibly satisfied.
Let's talk about the environment. The entire hotel is transformed from an ancient village, with a Chinese garden where every step reveals a beautiful scene. The lake view facing Dongqian Lake is breathtakingly beautiful; every casual photo looks like a masterpiece. The Qianhu Fishing Port restaurant inside is also a Black Pearl restaurant (a prestigious Chinese dining guide), with both taste and service being excellent.
After staying here for two days, from the concierge to the front desk, to the housekeeping, to the restaurant, every staff member was warm and attentive, completely unlike what some online reviews claimed. So, I really urge everyone not to be swayed by those one-sided reviews. Come and stay once, and you'll know how good it is. The next time I come to Ningbo, I will definitely choose this place again. Five-star highly recommended!
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Price per night from:NZD 241
Posted onMay 2, 2026|KING EXECUTIVE BALCONY LAKE VIEW ROOM
Guest UserThe facilities and amenities were all fine, but many aspects of the service were just speechless. For example, I booked two executive king rooms with balconies for three adults and two children. For two whole days, from the front desk to the restaurant, they kept asking me to pay for an additional half-price child's breakfast. So, could one of my original four adult breakfasts be converted to half-price for a child then? Secondly, I found out that guests on the executive floor could enjoy drinks at the executive lounge, but no staff member informed me of this from check-in. I even傻傻地 asked why there were no drinks in the mini-bar. For a room rate of four to five thousand, not even a simple reminder about a complimentary drink or a proper discussion about a half-price children's meal is just baffling. Other services, however, were excellent, from the room's cleanliness, the view, the restaurant's food, to the service at the recreational facilities – all were very good.
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Price per night from:NZD 187
Posted onNov 29, 2023|Single Room
Guest User
The room is very clean and the location is very good. The Drum Tower is just outside the door, which makes it very convenient for going out.
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Price per night from:NZD 28
Posted onDec 25, 2025
M692823****
Our Christmas stay was absolutely perfect! The Christmas gift from the front desk staff was such a delightful surprise – beautifully packaged 'Ping An Guo' (peace apples) and a Christmas gift box. Both the presentation and the thought behind it were exceptional. You can really tell the hotel puts a lot of effort into making every guest feel special, and the festive atmosphere was just incredible. The environment is elegant and clean, and the room's hygiene was impeccable. I've already recommended it to my colleagues!
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Price per night from:NZD 73