Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJun 29, 2026
Guest User
The hotel service was excellent. Check-in was fast, and the room was spotlessly clean with no strange smells. All the facilities were complete and in good working order. The environment was quiet, so I wasn't disturbed by any noise. The staff were gentle and polite, and they resolved any issues promptly. There are plenty of dining and entertainment options nearby. My stay exceeded my expectations, and I highly recommend it!!!!!!!!!!!
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Price per night from:€41
Posted onMar 10, 2026
Guest User
The hotel's facilities and environment are quite good, but the service severely falls short of the price. I didn't experience much service at all. There were more managers than service staff. As a consumer, I paid a premium for the service on Chinese New Year's Eve and New Year's Day, but there was absolutely no service to speak of. The management team outnumbered the servers; they just stood there giving orders instead of providing service. We had to pay a deposit for dinner and were given a strict dining time, yet after waiting for over an hour, not all the dishes had even arrived. The ice-cold egg tart made me wonder if it was a hotel specialty. A bunch of managers stood around pointing fingers, but not one of them noticed the service issues, leaving all customer complaints to a group of temporary staff. I came here to relax and enjoy the Spring Festival with my kids, not to find hotel problems and experience workplace politics.
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Price per night from:€107
Posted onMar 8, 2026
Guest User
1. The main advantage of the hillside rooms is the private hot spring. Other facilities, however, are quite a step down from the main Junlan building. The amenities are pretty old, and the bathroom design is poorly thought out—no mirror above the sink and no hooks or racks for towels. It fell short of my expectations.
2. The hotel lacks a kids' club, and the outdoor facilities aren't designed with families in mind, making it unsuitable for guests with children. Plus, the outdoor farm and other areas are really old, run-down, and poorly maintained.
3. Breakfast was just average, nothing special.
4. There was no butler service, and everything was just standard. They even asked for a good review, but honestly, I didn't experience any exceptional service.
5. Overall, the experience was quite mediocre. Especially the first few hillside rooms, which lack a balcony and a sofa, are very small and offer poor value for money.
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Price per night from:€89
Posted onJun 20, 2026
Guest UserThe hotel lobby is beautiful with picturesque views from the window. The front desk lady, BrisaBao, was incredibly helpful and always smiling, assisting with any issues. The hotel hygiene is excellent, and the breakfast offers a rich variety of both Chinese and Western options. If I visit Ninghai again, I will definitely choose this hotel.
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Price per night from:€87
Posted onMay 9, 2025|Business 2-bed Room
Anam A.An amazing hotel. They really took care of us right from the checkin. Rooms were so luxurious. Absolutely fabulous hotel. Breakfast spread was so good. I could eat everything. All the staff spoke good english. I did not expect this from a small city in China. All 5stars to this 5star hotel.
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Price per night from:€63
Posted onMay 3, 2026
Guest User
This time, I brought my pregnant wife for a two-night stay at the Cordis Hotel Ningbo Dongqian Lake, and overall, it exceeded our expectations, especially thanks to Annie.
Location and Environment:
The hotel is right by Dongqian Lake, and the gardens have a charming Jiangnan aesthetic. An evening stroll by the lake was incredibly therapeutic.
Room and Facilities:
We had originally booked a different room type, but after Annie learned my wife was pregnant before our check-in, she proactively upgraded us to a room in the Baby Bella building. The room was very quiet, had excellent natural light, and the bedding was comfortable, allowing my pregnant wife to rest very well. The entire building offered high privacy and easy access, which is very friendly for travel during pregnancy.
Dining and Service:
Breakfast was abundant, with both local specialties and Western options. The service was consistently excellent, especially Annie, who meticulously coordinated our needs before check-in. During our stay, she helped us with the room upgrade and arranged for a quiet area. Her thoughtful and attentive service throughout made us feel very at ease.
Recommended for:
It's suitable for families with children, couples, and those traveling with seniors or pregnant women looking to relax. Nearby attractions like Xiaoputuo and Hanling Old Street are just a short drive away.
Special thanks to Annie for all her attentive service before, during, and after our stay, which made this short trip during pregnancy exceptionally warm.
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Price per night from:€118
Posted onFeb 20, 2026|Panoramic Twin Room
Shenhuamei-
This hotel truly warmed my heart! The overall environment and facilities are excellent, and the service is simply impeccable. I accidentally left my pants behind and didn't even realize it, but the staff proactively contacted me – they were so responsible and thoughtful. Auntie Mei Jiao at the hot springs was especially kind, warm, and attentive. She even went out of her way to make us ginger tea. Every detail showed such warmth, making our stay incredibly comfortable and worry-free. Highly recommended!
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Price per night from:€103
Posted onMay 4, 2026
Saigongzakezhaokuangyi
A vacation is essentially about finding a different place to sleep, and Ninghai Anlan is definitely a great spot for that. The hotel is nestled atop two lush green mountains, and having the hot spring right in your room, where you can relax while soaking and gazing at the mountains, is incredibly enjoyable.
The hotel offers a variety of activities you can sign up for, though most of them come with a fee. I had dinner there on the first night. While they offered river and seafood, the dishes were quite sweet, probably to cater to the many guests from Suzhou, Wuxi, and Shanghai.
I personally don't care for hotels where you need to be shuttled everywhere. For my room, breakfast and dinner required a shuttle to the hotel lobby, and then another car to the restaurant. I suggest the hotel consider offering some simple breakfast options in the area where I stayed, giving guests a choice that doesn't involve so much back-and-forth. I wonder who thought that building a scenic hotel on a mountain and then relying solely on buggy shuttles was a good idea; shuttles only lead to dissatisfied guests, never satisfied ones.
This is an honest review, but ultimately, it's a fantastic hotel for a quiet getaway – perfect for having coffee, reading a book, sleeping in, and truly relaxing.
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Price per night from:€243
Posted onJul 19, 2026|Guestroom (2 Beds)
Anonymous UserI finally got to experience the much-anticipated Park Hyatt Ningbo for the first time, and it was a perfect trip from start to finish. I absolutely have to give a special shout-out to the duty manager, Jim!
Jim proactively contacted me before I even arrived to confirm my travel needs, which was incredibly thoughtful. Upon arrival, he specifically upgraded us to a Deluxe Courtyard Twin Room. The courtyard was secluded and tranquil, and the room's layout was elegant, making our stay incredibly comfortable. Throughout our entire stay, he would frequently message us to check in, asking if our meals and activities were enjoyable. When we had questions, he responded super quickly. His service was attentive yet discreet, never feeling intrusive.
As for the hotel itself, it's nestled by Dongqian Lake, with white walls and dark tiles, perfectly embodying the ambiance of a Jiangnan garden. Every step offers a picturesque scene, perfect for photos. The room hygiene and quality of amenities were also top-notch. It was truly Jim's meticulous and personalized service that made this first stay so full of surprises and made us feel right at home. I genuinely recommend it to friends vacationing in Ningbo. Next time I'm back at Dongqian Lake, I'll definitely be staying at Park Hyatt Ningbo again!
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Price per night from:€140
Posted onMay 2, 2026|KING EXECUTIVE BALCONY LAKE VIEW ROOM
Guest UserThe facilities and amenities were all fine, but many aspects of the service were just speechless. For example, I booked two executive king rooms with balconies for three adults and two children. For two whole days, from the front desk to the restaurant, they kept asking me to pay for an additional half-price child's breakfast. So, could one of my original four adult breakfasts be converted to half-price for a child then? Secondly, I found out that guests on the executive floor could enjoy drinks at the executive lounge, but no staff member informed me of this from check-in. I even傻傻地 asked why there were no drinks in the mini-bar. For a room rate of four to five thousand, not even a simple reminder about a complimentary drink or a proper discussion about a half-price children's meal is just baffling. Other services, however, were excellent, from the room's cleanliness, the view, the restaurant's food, to the service at the recreational facilities – all were very good.
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Price per night from:€99