Boutique Hotels in Venice

The aircond in the room assigned was spoilt, we get the technician come to check but it wasn’t fix and need to wait until next day. Fortunately we are given the option to change room. The location is superb when it’s just directly next to mestre train station. Nearby have a lot of restaurants too !

The hotel is located just opposite the train station. Aircon can get a bit hot at night so would suggest setting it to at least 21 deg. Toilet is warmer than the rest of the room and much appreciated during cold weather. Would be better if toothbrushes were provided without us having to request for them :) Would also be better to have a shower screen so the water doesn't splash out of the bath tub while bathing. Body soap dispenser tends to squirt out quite far so be careful when pressing it. Other than that, the room and toilet were very spacious.

Spend a night there to visit family. The hotel is a bit out of town centre but there’s buses and taxis nearby that takes you to the centre in no time. Hotel is beautiful and very modern. They have a very good selection for breakfast. Lunch/Dinner menu is the same but they got food in the bar for the afternoons. Prices are bit on the higher side but the staff is very kind and helpful.

The room felt quite small for the price, and the amenities were underwhelming. However, the two large, fully openable windows were a nice touch. There was no complimentary drinking water, which I believe is essential, and the TV wasn’t working. I didn’t reach out to the staff since I didn’t have the time. That said, the hotel is in a fantastic location and maintains a clean environment despite being in an older building. I’ve stayed at NH Collection hotels, including their 5-star properties, and they always seem to fall just short of being great. There’s definitely room for improvement. Lastly, I witnessed a customer requesting wine glasses from reception, only to be denied because the wine was purchased elsewhere—I found this to be poor service.

The hotel prepared champagne and desserts for our honeymoon, and also gave us a corner house facing the canal, which was very beautiful! The room is very fancy and provides slippers, toothbrushes and other essentials. The bed is a bit soft and my back hurts when I sleep on it. The quilt is thin and the air conditioner is slightly cold (it seems like this in European hotels). But the entire room and hotel were quiet and we were never woken up. The room is a little tilted, I don't know if it's because of its long history. The disadvantage is that the bathroom is too small. My husband is quite big and it is very painful to take a bath in it. The hygiene needs to be improved. The shower head in the bathroom is very dirty and there is a thin layer of dust on the surface of the bedside table. The attitude at the front desk is very good, very warm and polite, and you can store your luggage for free. The hotel is located in a quiet location. It is about a 5-minute walk from the nearest water bus station. You only need to cross a small bridge, and you can carry your luggage everywhere else. There is a restaurant on the main street next to the hotel that has a Chinese menu. The taste and price are good, and it is highly recommended! But in short, the hotel gave us a very good experience. We love Venice very much, so we added two more days to our itinerary. It is worth experiencing this city. We hope to come back next time~

It’s a beautiful hotel and 5 minutes from the main train station; unfortunately, our day was a nightmare because we could hear people above us walking, and it seemed like some part of the building was hitting each other the whole night. It’s weird.

UBICACION Y TRANSPORTE: El hotel está ubicado en Giudeca, la isla de enfrente de Venecia. Es necesario un barco para ir. El hotel ofrece un servicio en barco cada 30 min desde san marco, por 15€ por persona y estancia. OJO, no es gratis, he visto comentarios que dicen que es gratis, y en el hotel me aseguraron que nunca ha sido gratuito. Si quieres coger los barcos de ACTV que son como buses marítimos, vale 9'50€ por 75min, y de ese modo lo puedes coger en otra parada que no sea san marco y vaya a la isla de Giudeca. Esto es importante tener en cuenta porque al precio del hotel tendrás que sumarle unos 30€ si vais en pareja, por el transporte al hotel por estar en otra isla. Tengo que decir que la isla es muy bonita , con restaurantes muy buenos y bien de precio y esta muy poco transitada, solo van allí locales, no hay turistas y los precios no son como los de restaurantes para turistas. En ese sentido muy recomendable para estar en una parte mas tranquila de Venecia. PERSONAL: es muy amable, aunque no hablan español. Antes del viaje intenté comunicarme por todos los medios vía mail, chat o mensaje con el hotel pero fue imposible. Así que si tienes consultas que hacer al hotel como lo del transporte , es imposible. HABITACIONES: cogí una suite para estar cómoda y no tener problemas, no escatimé en gastos. hay dos zonas, la zona nueva y la zona vieja, hay unas habitaciones que son las viejas y son mas antiguas. Por suerte me dieron las nuevas. Las nuevas están mas arregladas, pero está muy muy lejos de ser una calidad real de un hotel de 5 estrellas. Como arquitecta he de decir que no cumple los estándares de calidad de los hoteles de 5 estrellas. Los acabados son descuidados y los materiales de mala calidad. Todo el suelo de la habitación estaba sucio. Había polvo en todas partes, las lámparas estaban llenas de polvo. Las vistas desde la cama, eran la puerta y unos extractores enormes llenos de polvo. La silicona de la bañera estaba despegada y mal puesta. El espejo del baño parecía sacado de un bazar oriental, un diseño horrible para ser un Hilton 5 estrellas. el sellado de las baldosas era inexistente. Algo muy importante, hacia mucho frio en la habitación y me di cuenta que entraba mucho aire frio por la carpintería de la ventana, que era nueva pero debía estar mal colocada. Aun poniendo las cortinas y la calefacción, seguía entrando muy frio. una pena que una obra nueva esté en esas condiciones. En todos los hoteles que he estado, y son unos cuantos, ya sean de 2,3,4 o 5 estrellas, los amenities de las habitaciones como el te o café, es gratis ( no las bebidas ni el alcohol, obviamente) pues en este hotel hay que pagar 6 euros por un te de sobre caducado y del mas barato que te puedas encontrar. Me lo tomé pensando que estaba incluido como en todas partes. Me indispuso por completo. me arrepiento por que en la misma calle del hotel había una cafetería muy agradable que me habrían puesto uno mejor y mejor de precio. En fin, un despropósito pagar lo que vale la noche del hotel para obtener eso, no merece la pena.

The room didn’t had space for 2 individual beds, regardless our double bed were 2 individual beds glued together. Our room was the only room we saw without wallpaper, which was kind of a bummer in our 25th anniversary. Gladly we went on the weekend, otherwise it would’ve been a BIG NO to pay for a room with a view and find out that there is a construction site below our windows, on Monday the noise was unbearable. Regarding the meals it’s kind of annoying to have to ask the staff to bring back the food so I can eat just because they start packing 10min before the end of the scheduled time (10:30). In a 4 start hotel that is kind of a major failure. Despite this minor issues we enjoyed our stay in your hotel, this is just a way to help you improve but we would stay again there one day we decide to comeback. The location is amazing and the prices fair.

The room is spacious and the hotel is in a very good location, close to the commercial street. The restaurant and bar on the first floor of the hotel are worth a visit. The dinner menu is even better and the view is beautiful.