Read genuine traveler ratings & reviews to find your perfect stay.
Posted onAug 30, 2018
RUOPENG
The hotel is directly on the RIALTO Bridge and St. Mark's Square, with easy access to major attractions. The hotel has a water gate, and the WATER TAXI and Gondola are easily accessible. The breakfast was very good and the restaurant in the hotel was very good. The decor of the hotel rooms and public areas are very beautiful. There is a small gym.
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Price per night from:PHP 42,589
Posted onJun 30, 2024
Suzyyy
We love the hotel room, it’s so spacious, clean and beautiful 😍 However, the location is not the best, it’s 18 minutes walk from the train station and still have to take another train ( 2 stops) to Venice. Initially we thought the hotel will provide free shuttle service, but we were only told that our package is not included with the shuttle service and need to pay 20 euro per person for one way in order to use the shuttle service.
This is a very small villa and I think they are short of staff to work? There’s only one receptionist when we first arrived, and when he directed us to the wrong room, he tapped the door and someone was inside??? He later then told us it’s a wrong room. When we came back at night, there are no receptionist at the counter ( we waited for 5-10 mins and rang the counter bell).
We were so surprised that the cleaner that cleaned our room did not top up water for us, and didn’t even replace new glasses/ wash our glasses? The used glasses were remained on the same spots.
Overall I think we mainly enjoyed the room, but mainly not there for service or if you need to travel out to Venice.
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Price per night from:PHP 9,878
Posted onMay 11, 2026
Guest User
Only 10minutes walk to Train station from there another 19 minutes ( 3 stops ) to Santa Lucia Train Station in Venice. You could already enjoy the grand canal and start sightseeing. Because the hotal is in the metropolitan areas , they waived the tourist tax.
Hotel is clean, breakfast is good. The layout of the bathrooms is not user friendly. Not enough hooks for towels and small counter space.
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Price per night from:PHP 10,687
Posted onAug 9, 2026|Classic Room
Guest UserExtremely satisfied 👍, the hotel facilities are excellent and well-equipped, including Illy coffee and various tea bags. There's a fridge, which is really convenient for bringing back ice sometimes. The hygiene is impeccable. The front desk and other staff are all very warm and polite, always proactively going the extra mile for guests. My experience traveling in Italy was quite disappointing due to numerous pickpockets, and public transport being either late, early, or striking. Thankfully, this hotel provided me with the best, most comfortable experience and wonderful memories, otherwise, I really couldn't have continued my trip. I could stay at this hotel forever. The price is a little higher than other hotels, but its value definitely exceeds its price. Staying at this hotel makes your trip easy and pleasant.
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Price per night from:PHP 11,488
Posted onMay 8, 2026
Lilit Adamian
Stayed for 2 nights. The hotel and the island are absolutely beautiful — a real gem.
However, there’s a big but: catastrophic lack of staff. The service level is very weak. You can see the staff are trying their best, but there are simply not enough people.
In the morning, all hands are on deck for breakfast. The reception and concierge desks are empty — when we asked where everyone was, we were told: ”Sorry, they're all serving breakfast.”
Breakfast itself was a struggle: huge queues for coffee, and tables were left uncleaned.
That said, this is the only downside of this beautiful place. Everything else we really enjoyed.
Tip for future guests: Don't be afraid to book a room in the separate building overlooking the lagoon. Yes, it's a long walk, but the view from the room is absolutely worth it.
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Price per night from:PHP 53,588
Posted onAug 6, 2026|Twin Studio Apartment
chengyou66This is a fantastic hotel! The front desk staff were incredibly warm and welcoming, making me feel right at home. I didn't experience any of the discrimination towards Asians that some previous reviews mentioned. The facilities are great; there's a large Jiajiayue supermarket just 200 meters after crossing under the bridge, where you can buy fruits, vegetables, yogurt, and even pre-baked pizzas and bread. The hotel provides amenities like an induction cooker, oven, and utensils, which is really convenient for guests to heat up their own food! Although the room was close to the railway, the soundproofing was quite good and didn't disturb my rest. Plus, there were hardly any trains passing after 11 PM. Transportation is also very convenient; you can walk about 10 minutes from Mestre train station or take one stop on bus route 2. To get to the main island of Venice, you can also take bus route 2, which only takes about fifteen minutes to reach Piazzale Roma. The only minor drawback is that adjusting the air conditioning fan speed is a bit tricky, and I felt a little cold in the middle of the night.
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Price per night from:PHP 12,081
Posted onJun 13, 2024|King Room
Ka Ka BoyWe stayed three nights here. Hotel is conveniently located right next to the ferry station. Breakfast was good and has good variety. Probably the best hotel on the island until we received really bad service which lost all marks on our last morning of stay which I’ll elaborate later.
We had to catch the first flight and needed to have a quick breakfast before departure after our stay. Since we stayed there for three nights, we had breakfast and also dinned in their outlets throughout our stay, we were surprised the staff told us they don’t have our records on the last morning, we are not seated for breakfast and had to wait for them, it would be better if we get seated to allow hotel to sort it out since we have to leave for our flights. Unfortunately the staff also told us “they have hundreds of guest so it’s not possible to recognize us”. “There is no record”, and after waiting for over 10 min they came back and told us again “there is no record”. I asked to sort out the matter with the manager and they just told us we can walk over to the counter while there is a long queue of guests. Without cutting the line I waited at the lobby. After the staff at the counter also did not follow up about the situation after the queue was cleared or apologize for the rude attitude. We left the hotel after they ruined our experience at Venice. The entire good experience was lost due to lack of hospitality service. Wouldn’t recommend anyone to stay here, and it is a disgrace of the Hyatt brand.
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Price per night from:PHP 12,524
Posted onJul 9, 2026
John | linjinxiongGreat location if you're traveling by car. It's right off the highway exit, and there's a dedicated, secure, and convenient parking lot. Getting to the main island of Venice by car is a breeze. The hotel also has excellent facilities.
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Price per night from:PHP 5,226
Posted onApr 1, 2026|QUEEN GUEST ROOM
Guest UserThe room isn't big, but it's very clean. The front desk staff were warm and welcoming. The bus stop right outside is really convenient for getting to the main island, and there are lots of Chinese restaurants nearby. My only minor complaint is that it's still quite cold, and the heated towel rail was turned off.
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Price per night from:PHP 9,492
Posted onDec 24, 2022
Anonymous User
Very good experience in this hotel. The very large and clean room. The staff very careful and have gluten-free food. Furthermore, it is very close to the Academia bridge that crosses the great channel. They also have a restaurant in the same hotel. I therefore recommend it 100%.
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Price per night from:PHP 5,782