Venice Hotels with balcony

The room was a significant departure from the pictures advertised, which was a bit disappointing. However, the hotel's location is absolutely superb, making it incredibly convenient for exploring the city. Having breakfast outdoors right by the Grand Canal offered truly fantastic views. A minor point: there was no complimentary bottled water in the room, which might be an unexpected oversight for Chinese guests accustomed to this amenity in hotels. That said, the primary reason we chose this hotel was its convenient location for sightseeing, so these other issues were secondary.

This was my first time staying in Venice and I chose this hotel. The location was excellent, right in front of the vaporetto station. There was also a private hotel pier for water taxis from the airport, and St. Mark's Square was within walking distance. Plus, we had a view of the Grand Canal from our room. The staff were friendly and even helped with restaurant reservations. The room itself was spacious, unique, and very nice. There really weren't many downsides.

The hotel is very new and beautiful, and the location isn't too remote. You can go up to the rooftop terrace to enjoy the view of Venice. The breakfast is just average, but you have to ask the staff for drinks like coffee and tea 🤦🏻♀️—absolute hell for introverts and totally unnecessary. The service feels pretty mediocre; the front desk didn't proactively give us the Wi-Fi password when we checked in. Initially, when we tried connecting using our room number and name, it showed that everything was chargeable. We had to go back to the front desk and found out we had to become members to get free Wi-Fi. It took quite a bit of hassle before we could finally get online. We ran into a hotel staff member waiting for the elevator by the elevator bank. Just as I was about to smile and say hello, the staff member looked at us, turned around, and bolted, skipping the elevator altogether. There was a water dispenser right next to my room, which was pretty convenient for getting water. The room also had one of those mini-bars where you get charged just by touching the items.

The location and staff was nice. However the posted photos show fake wooden floors. In reality our room (and it seems like most rooms) had extremely old carpets. I personally am grossed out and get allergies from poorly cleaned carpets. It's an old and charming hotel, but they shouldn't lie by advertising modified photos... the giant ugly TV in the middle of the room killed the charm for us anyways. For the price I was let down. It would have been better to stay in an Airbnb... the AC didn't work great and they provided just one small bottle of water even though we were 2 people. We tried a couple times to get water from the lobby but the bottles in the complimentary drink area were usually empty. I feel bad to leave this review, but I really don't get how the ratings are so high.

Great! They upgraded us to a larger room. The breakfast was good too. This hotel has a fantastic location, right opposite Santa Lucia train station. It only takes about six minutes to walk across the bridge with your luggage. Plus, if you're planning to explore by boat, you can buy tickets right across the street at the ticket office. We bought a one-day pass and even managed a trip to Murano (the glass island).

A good place to stay in Venice cheaply. The location is pretty well connected and i strongly recommend taking an independent bus, rather than their shuttle bus service - they drop you off by a busy road and the walk to Venice is not much shorter than the 20min one that you take from the Hotel to a bus stop (and it’s cheaper). I found it very disappointing that my message I sent 2-3 days before my stay with questions, was never read or answered. The room has all needed amenities, and is overall comfortable, however the only table is outdoors. The on-site shop is convenient, with prices not too racked up, so very reliable. However the Hotel restaurant is disappointing. We ordered a pizza and a kids menu burger and fries - the pizza was very average, but the burger was actually just the meat patty and fries?? While it was clearly called a burger on the menu. Additionally, it was neither cheap, or fast service. I’d say this is a good place to stay for a short trip to Venice, especially on the budget, but would not recommend using their extra amenities such as the restaurant or bus.

I would have given them a higher score but we had a few issues. First the restaurant and bar were closed on one of the 2 nights we stayed. For a premium cost hotel I would expect to be able to get a drink in the bar. Breakfast was really poor. It was included in our rate but consisted of stale croissant and pan au chocolat. Poor selection of cured meat and cheese and one bowl of fruit salad. No toast. I asked for an egg and my daughter a crepe. We were charged an extra £25! Hotel was otherwise in a good location and rooms were lovely. New member of staff had started that day and he was brilliant.

Had a small hiccup with the hotel at the beginning, as I was supposed to submit information for all guests before arrival for the door code to enter the hotel . However, it was resolved within minutes after we called the hotel representative, who was very helpful. The room was comfortable, and the location was excellent — only about a 5-minute walk from Santa Lucia Train Station. The housekeeping staff were also very kind and helped refill our water bottle. Overall, it was a convenient and pleasant stay, especially for anyone arriving by train.

The buffet breakfast waitress refused to bring more hard boiled eggs to the serving table when we requested at 9:50 am, when there was still plenty of time left until the closing time of 10:30 am. The croissants were extremely dry and old, NOT FRESH at all. We did not expect these to be happened, considering the breakfast was paid separately from the room we booked.

Great location! We took the airport shuttle to Piazzale Roma, then transferred to Vaporetto Line 1 and got off at Salute. The hotel was just a 5-minute walk from there. The breakfast selection was a bit limited, but the quality was good. The hotel was clean, but the bedding wasn't great – both the duvet and pillows were quite stiff. The front desk service was excellent, and they spoke English. The only downside was that there were two steps to get into the room, which made it a bit difficult with luggage. They did provide complimentary bottled water and snacks in the room. Overall, I was still very satisfied.