Pleased with our stay, room was small but cute and recently renovated. Bed was comfy, everything clean, tasty tea, little fridge, wonderful sea view, amazing location, all the amenities needed (except for shower cap). Water pressure was good, just shower in our room was not for tall people.
Getting to the room without lift is a disaster, you need to find your ways and not to get lost. Lift is often busy so it’s quite problematic to come to your room and back quickly. Parking was free and convenient. Would surely come back)
A lovely hotel with comfortable and clean rooms. The breakfast was faultless and we had dinner there one evening which again was very good.
The staff are friendly and helpful.
I’ve been staying at this hotel on and off for 6 years. It needs a facelift. It’s tired, it’s got nothing out of the ordinary. Better is available at the same price. The only redeeming feature is the pool!
Good location for Leeds Castle. Staff were friendly and efficient. Breakfast had plenty of options. Unfortunately this hotel is quite dated, with no A/C in the room which was hot and stuffy. The desk in the room was also too small to get work done comfortably. Not great value considering the price.
Disappointed with the pool , dirty, no cups available for water, locks broken on doors . Floor slimmy.
Room ok but dusty at the bottom of the tea station, fan not working in bathroom,
Breakfast was terrible, orange juice was really watery and tasteless , plates too hot and no serviettes provided to hold , cereals were ok , no pastries very poor selection for the price , bread was cheap and soggy and when toasted burnt...yuk ! Too much pepper on the tomatoes , baked beans cheap and nasty , sausages were nice, bacon horrible and cooked in clumps so some were under cooked and some extremely crispy and salty.
For the price of £17 a head , I think the breakfast was 1/5. lady staff member was very nice, polite and helpful 5/5.
Sorry to say but we won't be back 😞
We were staying here for 2 nights because of its proximity to Brands Hatch circuit. The room was very clean but very cold on arrival. However, luckily, we discovered a heater in the wardrobe. The dining experience was not good….the menu is very sparse and the service was very poor. They only had one very sweet rose’ wine available and we had to go to the bar to buy it as we couldn’t locate anyone to serve us. On Friday evening, they seemed to only have one waitress on duty and the hotel was full. When the bill arrived, after perusing it, we discovered that they had added a service charge to it which we did not pay. Whilst checking the bill later, we discovered that they had added an extra glass of wine to it, which we didn’t have. This is not a cheap hotel but the restaurant/service does not match their aspirations. We only stay here because of its location and would willingly stay elsewhere if there was a hotel available.
The room was clean and tidy, the tree was shaded outside the window, the environment was beautiful, there were several set menu options for breakfast, the chef made it now, other coffee, tea, bread and fruit buffet.
Lovely hotel, stayed for a long weekend and used the spa facilities - they gave us a free upgrade which was a nice touch! Beautiful grounds, restaurant was lovely and only a short scenic walk to the town
Only critique was the pool was quite small without much seating available and the sauna was male or female only - but the rest of the stay and amenities more than made up for it!
Also recommend the afternoon tea :)
Stayed here a few times, and it’s a lovely new building that’s well staffed, always clean & tidy.
It’s a 3*+ budget friendly hotel, you certainly get more than bargain for. Free parking & the location is perfect for easy road connections. Some of the newly built Marston’s inns differ greatly compared to this one, and I’d say this is at the very top end of great service & cleanliness.
Great hotel as always. Service always good and the room is clean and tidy
Very Good
104 reviews
8.8/10
Price from
AU$186
per night
Check Availability
See All 4-Star Hotels in Kent
Recent Reviews for Kent Hotels
See all
8.8/10
Very Good
XXRMThis was genuinely a wonderful and most special place.
The Rocksalt Rooms are in a separate building to the Restaurant - but you check in at the latter and walk you over. Note all the streets here are cobbled, which can be slippery when wet.
They are a real BoltHole as they are described, and there are only four total. 2 on 1st floor, 2 on 2nd floor, with one per floor harbour facing. I'd definitely suggest that the upgrade is worth it.
The rooms are compact but exceptionally well presented. I've odd little niggles, theres no bedside of any kind - floating shelf would work, where do you put your mobile? And the metal bed frame is ornate and was loose on the footboard.
The biggest challenge is where to put things. There are a few hangers on the back of the door and a small set of hooks, but not a drawer or proper place at all. I get space is a real premium here - bedside with 2 drawers all you need!
The wet room is compact as everyone says. You won't keep the floor area outside the shower dry, it's not possible. The sink is a corner one with no space to place things but there is shelf in the bathroom for all your luxuries. The body wash / conditioner / hand soap / hand moisturiser are great quality.
Noise - it's by the Harbour so they start early, but for us it was part of the charm of the location, the fresh fish smell was totally incredible.
Breakfast is not to be missed, across in the restaurant with the best view, it's harbour side. Loved the granola, yoghurt, compote starter. I had English Breakfast as I was hungry, it was great quality but disappoining - it was more style over substance. The bacon is cooked to crispy, not my style at all but great quality. He had the Salmon & Eggs and it won hands down. Local, fresh, decent portion, on wonderful Sourdough. Luckily I was saved a bite.
A point or two more - the bedside light fused the circuit and the room was plunged into darkness. Looked for fuse box, could not find. Ended up in Restsurant. They had to get keys to a location they used to own but don't now (ground floor of the Rooms building). This took a while as the keys had to be obtained. I get how this used to work, but not now - the fuse box needs moving. The if we cant fix option was check out and refund - erm no!!
There is the most incredible Team member behind the Bar/ Restaurant from Bulgaria whose name I have really tsckily forgotten. For which I apologise.
She is truly wonderful and made the visit for me, id return solely to see her again!!!
Overall we loved Rocksalt Rooms and would return, to have dinner in the restaurant too!
Thumbs up from us, thang you so kindly 💕
AAnonymous UserThe hotel is decent. Would have been great if the room came with a mini fridge, slippers and bath robes as they do have swimming pool / sauna and jacuzzi. But all in all it’s a decent hotel for the price
GGuest UserI’ve been staying at this hotel on and off for 6 years. It needs a facelift. It’s tired, it’s got nothing out of the ordinary. Better is available at the same price. The only redeeming feature is the pool!
GGuest UserWe were staying here for 2 nights because of its proximity to Brands Hatch circuit. The room was very clean but very cold on arrival. However, luckily, we discovered a heater in the wardrobe. The dining experience was not good….the menu is very sparse and the service was very poor. They only had one very sweet rose’ wine available and we had to go to the bar to buy it as we couldn’t locate anyone to serve us. On Friday evening, they seemed to only have one waitress on duty and the hotel was full. When the bill arrived, after perusing it, we discovered that they had added a service charge to it which we did not pay. Whilst checking the bill later, we discovered that they had added an extra glass of wine to it, which we didn’t have. This is not a cheap hotel but the restaurant/service does not match their aspirations. We only stay here because of its location and would willingly stay elsewhere if there was a hotel available.
HHehehouhouAlthough the hotel room is a bit small, the facilities are well-equipped, especially the coffee in the room. In addition to the coffee machine, there are also portable brewing cups that can be taken away, which is very convenient for leisure stay. Open the door and come outside, the golf course is in front of you, and the large green area makes you feel refreshed. It is very pleasant to sit outside and read a book in the morning. The breakfast service is also super comfortable, like it.
JJack/Good location for Leeds Castle. Staff were friendly and efficient. Breakfast had plenty of options. Unfortunately this hotel is quite dated, with no A/C in the room which was hot and stuffy. The desk in the room was also too small to get work done comfortably. Not great value considering the price.
Mmum and daughterDisappointed with the pool , dirty, no cups available for water, locks broken on doors . Floor slimmy.
Room ok but dusty at the bottom of the tea station, fan not working in bathroom,
Breakfast was terrible, orange juice was really watery and tasteless , plates too hot and no serviettes provided to hold , cereals were ok , no pastries very poor selection for the price , bread was cheap and soggy and when toasted burnt...yuk ! Too much pepper on the tomatoes , baked beans cheap and nasty , sausages were nice, bacon horrible and cooked in clumps so some were under cooked and some extremely crispy and salty.
For the price of £17 a head , I think the breakfast was 1/5. lady staff member was very nice, polite and helpful 5/5.
Sorry to say but we won't be back 😞
GGuest UserA very good hotel. The bedroom was excellent with a very traditional decor. The bed was comfortable and the facilities were as expected.
The bar and restaurant was again very traditional with oak beams, real stone slab floors and comfortable seating and nice tables. The bar provided a very good range of beers, larger wines, cocktails and spirits. The bar service was excellent and prices were reasonable. The restaurant service was friendly and excellent. The menu range was also very good and prices again were very reasonable. Breakfast was included and the choices and service good. Car parking was more than adequate and free.
The one disappointment was that there was no bar food available at any time during the afternoon.
I would use this hotel again.
GGuest UserThis was a three night ‘escape’ to explore a completely new area. Broadstairs is a lovely small old fashioned resort with bracing walks, friendly people, some lovely eateries and many places to sit and watch the world go by.
Artfuls was a perfect base. Small and friendly, it is ideally located near the seafront, promenade and town centre.
The staff were all absolutely lovely, extremely helpful and knowledgeable about the area and good places to eat.
Our room was quirky but comfortable with everything we needed. Breakfasts were excellent and unhurried. There was easy parking nearby.
I readily recommend Artfuls to any couples wishing to enjoy a relaxed break in a lovely place.
I would
GGuest UserGreat hotel in the grounds of Canterbury cathedral. We stayes in the value rooms with 40 steps to the room but it didn't feel like 40 steps, at all and not tiring. Amazing breakfast selection. Not mass buffet. Good selection to choose from, fruit yoghurt, crossaints etc plus you can choose from fried breafast, egg benedict, salom and scrambled egg, egg florentine etc are all made to order. Plus your drinks. We had a relaxing time in the lounge in the evening and enjoyed a nice hot chocolate. Free admission to the cathedral for 2 of us was a bonus. Would have cost £19.50 each. Lovely and helpful staff on reception. Will definitely stay again.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.