It was an excellent stay,service,cleanliness,my children enjoyed the heated pool.
The complementary birthday cake I was requested for my daughter never arrived.i wished even small details request can be look after too.
We wished to comeback soon this march for my son's birthday and I hope that my request will be granted.
Overall excellent stay and breakfast buffet excellent a lot of dishes to choose from.
Thank you twin lakes,mngt and staff.
Overall, our experience was very positive. The staff were exceptionally accommodating and courteous, and they made every effort to fulfill the requests we had. The only drawback is the lack of nearby shops, so we would recommend arriving with all necessary items in advance. Aside from that, the stay was comfortable and well managed.
With previous stays at Anya exceeding expectations for relaxation and rejuvenation, it's regrettable to highlight shortcomings in our recent visit. Housekeeping fell short: patio uncleaned, bath towels not replenished, essential toiletries missing unless requested. This contrasts with Anya's usual high standards. #AnyaExperience #ServiceReview 😞
We stayed in this hotel because it was close to a friend’s wedding venue. The hotel is on a vast property and is quite nice to look at as you drive up the grand driveway. We arrived late in the evening of our first night. Lobby staff were quite nice but when we got to our room which was pretty far away, the room cards weren’t working. Luckily, a staff member was walking by and helped us get a new card. We stayed here four nights and had problems with the room card every time we returned to our room. Pretty frustrating. The hotel has a beautiful view of the volcano and surrounding mountains but it is old and feeling worn down. Breakfast was ok and staff were friendly. Wouldn’t come again though. But thanks for the stay!
Apart from the surroundings being naturally beautiful with trees, lake, etc., for this kudos for the way the place is designed… nothing much special about this place unfortunately.
We were not impressed given all the hype in Social media platforms. Here are a few things I have noted that made me feel not worth coming back for:
1. Check in process is so Manual - we arrived right on check in time by 3pm. Lots of paperworks to be done, asked for each guests IDs, took photos of it. 1 paper we need to fill out with guest names etc, another paper to sign acknowledgement on rules, etc - literally in pen and paper. After all the paperworks, that is the only time we were briefed of the facilities map, where to go, what to see etc. So for this part alone - is almost 1 hour.
Since we have to go to each room/suite, we had to wait for buggy to bring us, another waiting of about 30mins., we even needed to approach again the reception desk to ask where is the buggy just for them to check again.
Come on, this is already 1.5 hr of us paying for the stay and yet we haven’t utilized the room and facilities itself.
We were only able to settle in our rooms almost 5pm already.
2. Restaurants, I understand all are organic. Hence charges are high. We went to the Indian Vegetarian restaurant and ordered - Parata, Fries, Fried Tofu, Palak Paneer and 2 juices our bill is about 3,500 pesos. For it being homegrown plants and organic, we accept that amount is that high. However, we were only 3 tables filled in the restaurant, not full house and yet food took almost 1 hour to arrive. 😕
3. All else comes with charge if you wish to utilise, like massage, water therapy and all. Charges for each of this service is already same as how much the room cost.
Free sessions -
Yoga in morning is good.
Sound therapy - not so.
Room wise is ok. It is a expected with the rates they charge, you expect to be in a decent room at least.
Nonetheless, it was good for experience. But may look out for other places with same facilities that will make you feel the value for money.
Main disappointment we have is all the waiting time we had faced, while being there on non-peak days (weekday) and yet for each thing we had to do/request, we had to wait minimum 30mins before getting the service needed.
Meanwhile, check out wise - everything was done fast and 12:30 sharp we were on our way out.😂
I am sharing based on what I have personally experienced, some may have enjoyed and experienced otherwise, unfortunately not the case for our group.
Here's the revised review with your additions:
---
I recently stayed at this hotel and had a wonderful experience. The view of the ocean from my room was absolutely breathtaking, making my mornings truly special. Check-in was impressively quick, and I received my key card in no time at all, which was a pleasant surprise.
The location is fantastic, as it's conveniently close to a mall and just a short walk to the beach, allowing for easy access to sun and surf. The hotel feels exclusive, providing a serene and upscale atmosphere that enhances the overall experience.
The room itself was lovely and well-maintained, and the bathroom was clean and modern, providing a comfortable space to unwind.
Overall, I highly recommend this hotel for anyone looking for a relaxing getaway with beautiful views, great amenities, and a perfect location near the beach!
A stay at Luks Lofts Hotel & Residences places you in the heart of Batangas City, steps from SM City Batangas and 13 minutes by foot from Calumpang River. This luxury hotel is 1.1 mi (1.8 km) from Plaza Mabini Park and 1.2 mi (2 km) from Basilica dela Immaculada Concepcion.
Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and shopping on site. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Enjoy international cuisine at Luks Cafe, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service.
Featured amenities include limo/town car service, express check-in, and express check-out. Planning an event in Batangas City? This hotel has facilities measuring 1076 square feet (100 square meters), including conference space. A ferry terminal shuttle is provided at no charge (available 24 hours), and free valet parking is available onsite.
Treat yourself to a stay in one of the 11 individually decorated guestrooms, featuring private pools and indoor private hot tubs. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Kitchens are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. 49-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
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MMargo ELashApart from the surroundings being naturally beautiful with trees, lake, etc., for this kudos for the way the place is designed… nothing much special about this place unfortunately.
We were not impressed given all the hype in Social media platforms. Here are a few things I have noted that made me feel not worth coming back for:
1. Check in process is so Manual - we arrived right on check in time by 3pm. Lots of paperworks to be done, asked for each guests IDs, took photos of it. 1 paper we need to fill out with guest names etc, another paper to sign acknowledgement on rules, etc - literally in pen and paper. After all the paperworks, that is the only time we were briefed of the facilities map, where to go, what to see etc. So for this part alone - is almost 1 hour.
Since we have to go to each room/suite, we had to wait for buggy to bring us, another waiting of about 30mins., we even needed to approach again the reception desk to ask where is the buggy just for them to check again.
Come on, this is already 1.5 hr of us paying for the stay and yet we haven’t utilized the room and facilities itself.
We were only able to settle in our rooms almost 5pm already.
2. Restaurants, I understand all are organic. Hence charges are high. We went to the Indian Vegetarian restaurant and ordered - Parata, Fries, Fried Tofu, Palak Paneer and 2 juices our bill is about 3,500 pesos. For it being homegrown plants and organic, we accept that amount is that high. However, we were only 3 tables filled in the restaurant, not full house and yet food took almost 1 hour to arrive. 😕
3. All else comes with charge if you wish to utilise, like massage, water therapy and all. Charges for each of this service is already same as how much the room cost.
Free sessions -
Yoga in morning is good.
Sound therapy - not so.
Room wise is ok. It is a expected with the rates they charge, you expect to be in a decent room at least.
Nonetheless, it was good for experience. But may look out for other places with same facilities that will make you feel the value for money.
Main disappointment we have is all the waiting time we had faced, while being there on non-peak days (weekday) and yet for each thing we had to do/request, we had to wait minimum 30mins before getting the service needed.
Meanwhile, check out wise - everything was done fast and 12:30 sharp we were on our way out.😂
I am sharing based on what I have personally experienced, some may have enjoyed and experienced otherwise, unfortunately not the case for our group.
Kkylo kyloWe stayed in this hotel because it was close to a friend’s wedding venue. The hotel is on a vast property and is quite nice to look at as you drive up the grand driveway. We arrived late in the evening of our first night. Lobby staff were quite nice but when we got to our room which was pretty far away, the room cards weren’t working. Luckily, a staff member was walking by and helped us get a new card. We stayed here four nights and had problems with the room card every time we returned to our room. Pretty frustrating. The hotel has a beautiful view of the volcano and surrounding mountains but it is old and feeling worn down. Breakfast was ok and staff were friendly. Wouldn’t come again though. But thanks for the stay!
AAlwaystravellingHere's the revised review with your additions:
---
I recently stayed at this hotel and had a wonderful experience. The view of the ocean from my room was absolutely breathtaking, making my mornings truly special. Check-in was impressively quick, and I received my key card in no time at all, which was a pleasant surprise.
The location is fantastic, as it's conveniently close to a mall and just a short walk to the beach, allowing for easy access to sun and surf. The hotel feels exclusive, providing a serene and upscale atmosphere that enhances the overall experience.
The room itself was lovely and well-maintained, and the bathroom was clean and modern, providing a comfortable space to unwind.
Overall, I highly recommend this hotel for anyone looking for a relaxing getaway with beautiful views, great amenities, and a perfect location near the beach!
CcarolWith previous stays at Anya exceeding expectations for relaxation and rejuvenation, it's regrettable to highlight shortcomings in our recent visit. Housekeeping fell short: patio uncleaned, bath towels not replenished, essential toiletries missing unless requested. This contrasts with Anya's usual high standards. #AnyaExperience #ServiceReview 😞
MMhajoyOverall, our experience was very positive. The staff were exceptionally accommodating and courteous, and they made every effort to fulfill the requests we had. The only drawback is the lack of nearby shops, so we would recommend arriving with all necessary items in advance. Aside from that, the stay was comfortable and well managed.
RRandel CañeteIt was an excellent stay,service,cleanliness,my children enjoyed the heated pool.
The complementary birthday cake I was requested for my daughter never arrived.i wished even small details request can be look after too.
We wished to comeback soon this march for my son's birthday and I hope that my request will be granted.
Overall excellent stay and breakfast buffet excellent a lot of dishes to choose from.
Thank you twin lakes,mngt and staff.
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