Best Zermatt Hotels

"This seemed to be the cheapest hotel in Zermatt, which was a lifesaver for a solo student traveler like me (even though it was still incredibly expensive!). While it only had basic amenities, including a shower and a bathtub, it was perfectly sufficient for a solo trip. What stood out the most was how incredibly kind the front desk staff were. I bothered them by asking for hot water two days in a row and for an early check-out while they were busy, but they never showed any annoyance and even told me not to apologize. I truly appreciated their help. I'd recommend this place to Japanese travelers (especially students), but be aware that you can hear a lot of noise from other rooms, so if you're sensitive to sound, you might want to look elsewhere."

"The room was incredibly spacious with breathtaking views from the window. The bathroom had a bathtub, and the shower pressure was surprisingly strong for a high-altitude location, which was very comfortable. The breakfast and dinner, included with the stay, were different every day and delicious. Catching the sunrise in the morning is an exclusive experience for guests, and on the last day, I even got to see the 'Morgenrot' (alpenglow), which was absolutely amazing. On Thursday evenings, there's a free stargazing event with commentary from University of Bern researchers, where you can admire the beautiful night sky through the hotel's top-floor telescope."

"I am travelling with my 80 years old dad and visit Zermatt/Gornergrat for a day and taking Glacier Express in next early morning, this hotel is in perfect location. Just few minutes walk to train station and Gornergrat Railway. Check in is actually happened at the hotel Simi right opposite our hotel. The room is spacious and has everything we need. Also, we have a very nice and big balcony. One thing that I want to say about is the bath tub is too high for us to step in as Asian and for 80 years old man. But overall is good. BTW, there are so many restaurants around and we just went to the Swiss Chalet right opposite our hotel, services and food is really good."

"Very good view right in the hostel room. I like that it's not bunker bed, there's also a small and short partition between beds which is good. Breakfast is yummy, kitchen staff asked for feedback, shows that they care. Friendly and helpful front desk staff. Only complaint is the shower which needs to be pressed consistently to get the water flowing. Another thing to note is that it's an effort going up the slope to the hostel and then up the stairs to your dorm room."

"We stayed as a couple and found the hotel to be small but incredibly cozy. It's conveniently located just a 5-6 minute walk from the station and right on the river."

"I could definitely see why this hotel has such high ratings. It's less than a two-minute walk from Zermatt train station. The hotel has a cozy Alpine style, and the room was much larger and more comfortable than I expected. It was great to see that both the room and the bathroom were maintained in pristine condition. The breakfast was truly, truly excellent. It was such a clean and well-presented spread that no further explanation is needed. I was absolutely amazed by the breakfast throughout my entire three-day stay. Another great advantage of this hotel is the afternoon tea time (from 4:00 PM to 5:30 PM). The coffee, drinks, and soft bread perfectly relieved the pressure of Zermatt's incredibly high prices. This is the best hotel, and I would love to visit again if I get the chance."

"The hotel is located directly in the small town, which I personally found more convenient for exploring and dining. The room was just right, offering views of the Matterhorn. It's about a 7-8 minute walk from the train station, though the walk takes you in the opposite direction from the main Matterhorn viewpoints. There was no air conditioning, only heating available, which was perfectly fine during summer as we didn't feel the need for AC."

"1. This hotel apartment has no front desk. After 4 pm, it is impossible to manually check-in. The machine can be on the machine. The machine is very slow. We also encountered the problem of credit card payment errors. After the call service staff waited for 15 minutes for people to come over to solve it. The service attitude is very good, but this is really inconvenient, especially after we slipped for a day of snow, and pulled the big box and small box very hard to get here. If it arrives at 4 pm, it is recommended to go to the next Alpen Resort hotel (the message is in the first picture) first check-in and then come over, otherwise you have to be frozen if you can't get in. 😅 2. The hotel is very good, the room is large, you can cook, we ate a few days of white rice can not stand, go to the COOP supermarket next to buy ingredients, make the simplest and most classic tomato scrambled eggs, chili fried meat, green vegetables, very satisfied 🤭 3. The room has a balcony, you can sit on the balcony to watch the snow-capped mountains and the town scenery and drink beer, it must be very pleasant. However, we were too tired to ski for a day and it was very cold, so we didn't enjoy 👻"

"the location was good. u can see matterhorn clearly but unfortunately there is a big construction crane block some view. On the way to hotel from zermatt station if you follow the google map, it gonna lead u to hard way, very high upslope hill. it will be better if hotel provide u the easy path way to hotel."

"Check-in is self-service here, but we must have looked a bit lost or stayed too long in the lobby because a staff member promptly appeared to assist us. The staff are incredibly friendly and polite, making us feel right at home. It's conveniently located about 15 minutes from the train station, and at night, you can see plenty of stars. It offers great value for money, especially considering it's newly renovated. I would definitely return for another stay."