Zermatt Hotels with balcony

Thoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.

The hotel is the white house shown in the first picture. The room was quite small, but the breakfast was decent and pretty abundant. It's located in the middle of town, close to the church. Overall, the value for money is alright. Zermatt has tons of hotels, so there are many choices, but very few are available for booking on Ctrip.

For a truly memorable stay in Zermatt, look no further than the Traditional Julen Hotel. We travelled throughout Switzerland, and the view from our Matterhorn room was hands down the best we experienced. Waking up to that iconic peak every morning was simply breathtaking. The service at the Julen is impeccable. The staff is incredibly accommodating and went above and beyond to meet every need we had, making us feel truly welcome. Speaking of needs, be sure to grab a bite at their downstairs restaurant. The food is excellent, though the space is a little on the cozy (some might say claustrophobic) side. Don't let that deter you, though - the culinary experience is well worth it. Overall, the Traditional Julen Hotel is a fantastic choice. Splurge on the Matterhorn room for an unforgettable view, and rest assured knowing you'll be taken care of by a truly exceptional team. Highly recommended!

The hotel is literally a stone’s throw away from the train station. Super convenient! The breakfast buffet was absolutely delicious and worth it!

the location was good. u can see matterhorn clearly but unfortunately there is a big construction crane block some view. On the way to hotel from zermatt station if you follow the google map, it gonna lead u to hard way, very high upslope hill. it will be better if hotel provide u the easy path way to hotel.

The staff were consistently friendly and helpful throughout the stay, always willing to assist when needed. Upon arriving in Zermatt and taking the Gornergrat Bahn, it is highly recommended to call the hotel in advance so they can arrange luggage pickup at Riffelberg station. Pulling luggage by yourself can be quite challenging, as the path involves walking through snow and crossing ski areas. One of the highlights of this hotel is the breathtaking and unobstructed view of the Matterhorn. The mountain is clearly visible from the hotel area, and there is truly no need to go elsewhere just to enjoy this iconic view. The outdoor jacuzzi is a wonderful feature; however, on some days the water temperature was not warm enough, making it comfortable to use only on certain occasions. Dinner is served as a set course menu. Each evening, there are two main dish options: one meat dish (which changes daily, such as beef, pork, or fish) and one vegetarian option. The food quality is very good and tasty, but the service is relatively slow — completing the full course takes around two hours. The hotel is well equipped with an elevator that provides access to all floors, which is very convenient, especially when carrying belongings.

Location was right in the middle of the city, super convenient! Nearby the Zermatt main station, as well as Gornergrat station! Supermarkets were walking distance away, and even food options were many like macdonalds, western food, etc. the receptionist was warm and friendly and even extended us for an early check in when rooms are available. The hotel was overall very cozy and clean, suitable for a short stay. The necessities are provided like soap, towels, hair dryer, tissue! Just note that there is no fridge in the room if that was your concern. Other than that, perfect stay!

I stayed at Hotel Parnass during my time in Zermatt, and it proved to be a very convenient and comfortable base for exploring the town and surrounding mountains. The location is one of its biggest strengths. The hotel is right in the centre of Zermatt, meaning you’re within easy walking distance of shops, restaurants, and key attractions. It’s also only about a 5-minute walk from the train station, which is ideal when arriving with luggage or heading out early for mountain excursions. The room was clean and comfortable, with everything needed for a pleasant stay. It had a cosy, alpine feel that suits Zermatt perfectly, and it provided a good place to relax after a day out in the mountains. Breakfast was included in my stay, and it was a great way to start the day. Having breakfast on site makes mornings much easier, especially if you’re planning an early start for skiing, hiking, or taking one of the mountain railways. From a practical perspective, the central location means you can easily access lifts, train connections, and walking routes without needing any additional transport. Everything feels close by, which is a big advantage in a destination like Zermatt. I would highly recommend Hotel Parnass for anyone looking for a well-located, comfortable hotel in Zermatt. It’s a great option if you want to be in the heart of the town with easy access to everything while still enjoying a relaxed alpine atmosphere.

Just a 10-second walk from Nihonjin-bashi, where you can enjoy a beautiful view of the Matterhorn. The location is absolutely fantastic! The room was clean and offered a nice view as well. While it wasn't a Matterhorn-view room, we still enjoyed a lovely view of the Zermatt townscape. If I get the chance to visit again, I would definitely want to stay here.

Hotel is located close to the station. Lobby for registration is 1 min walk away. Staff allowed check in earlier at 12.30pm. There’s a lift to move luggage upstairs. Breakfast spread was good. The room is a little small but all good. Lights at corridor and bathroom could be brighter