Zermatt Hotels with balcony

Our room faced the Matterhorn directly! Absolutely stunning! In the morning, you don't even need to go to a viewpoint to see the 'golden' sunrise on the mountain, and the evening view is just as incredible! This hotel is completely worth it just for the views alone! The service, needless to say, was exceptional and very attentive! Someone was there to pick us up right at the train station when we arrived, and they also dropped us off at check-out, saving us the hassle of dragging our luggage around. The hotel room itself was very new and spacious!

The waiter's attitude is good, the breakfast is very good, the choice is many, the hotel is very convenient, very clean, there are many restaurants next to it, not far from the train station and the cable car station, very convenient

The hotel's location is excellent, right next to the train station and opposite McDonald's. The room was spacious and clean, and the balcony offered a partial view of the Matterhorn. The breakfast area was lovely, and the food was decent. We even saw the black-nosed sheep returning home from our balcony.

The location is excellent and conveniently within walking distance of the main street, the Bahnhof, and several scenic viewpoints. The lovely ladies at the front desk kindly helped us prepare the sofa bed as a separate bed, so my friend and I didn’t have to share one. We stayed on the fifth floor, and the view from our windows was beautiful, you can even watch the sunrise over the Matterhorn. Breakfast was simple but sufficient, and we also appreciated being allowed a late check-out. The only downside was the shower, as the water temperature would suddenly become very hot without warning, which was quite shocking and uncomfortable.

The BEST Value for money Hotel. It had GREAT Hospitality. Great service. The quality of the room, lobby etc was really nice. BIG Balcony and well equipped bathroom. The pick up and drop off service from the train station was also very good. Overall I LOVED the experience and if I ever visit again I would highly recommend this place. One suggestion for improvement: Need to have more options and varieties in the breakfast.

You can spot the hotel from the shuttle train. The two-bedroom apartment was really spacious, and after a week in Switzerland, this is where we finally felt like we were on vacation. In the morning, heading to the restaurant, we even saw black-faced sheep wandering around! Breakfast was decent, nothing special but filling. The restaurant has a big screen, just like the Zermatt app, showing live feeds from several classic spots on the Matterhorn. It's worth checking out – if the weather's bad, you'll know not to bother going up the mountain and wasting your money.

Location – 10/10 Nestled high above Zermatt, the Riffelhaus 1853 is accessible via the Gornergrat railway, making the journey itself an adventure. Once you arrive, you’re greeted by panoramic mountain views in every direction, with the iconic Matterhorn standing proudly in front of you. The setting is perfect for ski-in/ski-out access in winter and stunning hiking trails in summer. Rooms – 9/10 The rooms are cozy, modern, and well-equipped while still maintaining a classic Swiss alpine charm. Many rooms come with Matterhorn views, and waking up to this scenery is an experience in itself. The beds are comfortable, and the rustic wooden decor gives a warm, welcoming feel. Some rooms have balconies, which I highly recommend booking for the full experience. Service – 9/10 The staff is friendly, professional, and attentive. Despite the hotel’s remote location, the service is top-notch, with staff going out of their way to accommodate special requests. From seamless check-in to helpful local recommendations, they make the stay even more special. Dining – 8.5/10 The on-site restaurant serves delicious Swiss cuisine, including traditional dishes like fondue and rösti. The breakfast is generous, featuring fresh bread, cheeses, meats, and eggs cooked to order. The only downside is that, due to the remote location, dining options are limited to the hotel restaurant, but the quality makes up for it. Wellness & Spa – 10/10 The outdoor hot tub with a view of the Matterhorn is an absolute highlight! There’s also a sauna and steam bath, perfect after a day of skiing or hiking. Soaking in the warm water while surrounded by snow-capped peaks is an experience worth every penny. Activities – 10/10 Winter: Perfect for skiing, as the hotel is directly on the slopes. The ski room is convenient, and the access to the Gornergrat ski area is unbeatable. Summer: Incredible hiking trails with direct access to the Gornergratbahn for easy excursions to higher altitudes.

Location was right in the middle of the city, super convenient! Nearby the Zermatt main station, as well as Gornergrat station! Supermarkets were walking distance away, and even food options were many like macdonalds, western food, etc. the receptionist was warm and friendly and even extended us for an early check in when rooms are available. The hotel was overall very cozy and clean, suitable for a short stay. The necessities are provided like soap, towels, hair dryer, tissue! Just note that there is no fridge in the room if that was your concern. Other than that, perfect stay!

Enjoyed the stay at the hotel, highly recommended. Hotel staffs were friendly and made a little hotel tour to let us know the facilities. Room arranged by the hotel was great with fantastic Mountain View. Breakfast spread was better than expected. Do note that hotel room does not come with aircondlting. It was alright as we kept the balcony door opened with natural cool airflow.

The hotel's proximity to the station was a lifesaver, especially with a heavy suitcase. Zermatt has these electric vehicles that transport guests to hotels further from the station, so some places might offer shuttle services. However, if you don't want the hassle of booking one, this hotel is a perfectly good option. My only minor complaints were the awkward placement of the power outlets and the lack of one by the bed.