Zermatt Hotels with Pools

As a boutique hotel in Zermatt, it is still worthy of praise. The room and quilt were very clean, the shower water was sufficient, and the room area was relatively spacious. There are many surprises: gym, swimming pool, pool, rock climbing, SPA, game consoles and kitchens in the room. Breakfast is delivered to the room. But it is a pity that individual waiters are a little cold on the eastern face. What a pity!

I was immediately impressed upon arrival by the beautiful view of the Matterhorn from the terrace. The washroom and bathtub were impeccably clean, and soft bathrobes and slippers were provided. Breakfast offered made-to-order omelets, which were delicious. Upon departure, I was chauffeured to the station in an electric cart. It's a lovely hotel that I would love to stay at again.

1. This hotel is halfway up the mountain. There is a shuttle bus, but it closes at 7pm. The hotel check-in instructions did not mention this at all. It only said that the shuttle bus is free. We thought there was always a shuttle bus, but after we arrived by train that day It was 9.30, and the hotel said there was no shuttle bus, and the bus was also closed. The navigation showed that it took about 17 minutes to walk, but it turned out that it was all uphill, and I was exhausted. It was difficult to take a taxi halfway, and I vomited from exhaustion. The whole family had to push it in the middle of the night. Luggage, exhausted, sweating profusely, feeling hot and in a bad mood 2. The hotel reservation was obviously successful, but when check-in was due in two days, there was no notice, and it was said that the credit card charge failed and the room was full. Fortunately, Ctrip did a very good job in this regard, and it took several communications to let the hotel go again. The agent released a room, and Ctrip must be praised here. 3. The hotel front desk staff is quite good. On the day we went paragliding, they offered to take our luggage to the train station without us having to go back to pick up the luggage.

We stayed 3 nights… Fantastic view of the Matterhorn…. Staff are amazing and very welcoming… location was perfect…. Close to the train station. We will definitely come back to this hotel again!!!  5/5

This hotel is highly recommended, with a good location, clean and comfortable, and very cost-effective.

The room is very nice. The location is excellent. You can see the Matterhorn mountain view, sunrise and sunset. The surrounding transportation is convenient. It is not far from the train station, about 500 meters, but it is all uphill. The hotel itself has a shuttle bus, but I didn't know it when I booked the hotel, so I had to drag my luggage for several hundred meters to the hotel after getting off the train. The breakfast was okay. The service staff was satisfactory. There was a capsule coffee machine in the room, and a few bottles of water were given. There were free soft drinks in the minibar, but alcohol was charged. However, unlike other hotels, it would not be stated what was free and what needed to be paid. I still called the front desk to find out. I think this should be improved. It is more warm to have free chocolates and red wine. Overall, it was not bad. The deduction was that the items mentioned above were not written very clearly.

Beautiful accommodation, 4th floor suite (top floor) with a view of Mt. Zermatt. We stayed as a family. Free spa. Delicious Swiss breakfast. Staff gave good advice on traveling around the area. Beautiful room but too dim light. May be more suitable for couples. There is a fire pit (in a glass box) to keep warm in the living room. The extra bed was placed in this living room, making the light from the fire too bright when sleeping. The master bedroom has a glass roof. The electric curtains are broken and cannot be used, must be used manually. This room is very cold. It seems that the heater does not work well.

For a truly memorable stay in Zermatt, look no further than the Traditional Julen Hotel. We travelled throughout Switzerland, and the view from our Matterhorn room was hands down the best we experienced. Waking up to that iconic peak every morning was simply breathtaking. The service at the Julen is impeccable. The staff is incredibly accommodating and went above and beyond to meet every need we had, making us feel truly welcome. Speaking of needs, be sure to grab a bite at their downstairs restaurant. The food is excellent, though the space is a little on the cozy (some might say claustrophobic) side. Don't let that deter you, though - the culinary experience is well worth it. Overall, the Traditional Julen Hotel is a fantastic choice. Splurge on the Matterhorn room for an unforgettable view, and rest assured knowing you'll be taken care of by a truly exceptional team. Highly recommended!

Overall, this hotel is quite good. You can store your luggage at their partner hotel before check-in and after check-out. The two hotels are very close, about a five-minute walk on flat ground, so it's easy to pull your luggage. It's a bit of a shame that our room's balcony didn't offer a view of the Matterhorn. Also, the balcony was shared with the adjacent room, with no divider in between. You could directly open the balcony glass door of the next room, which slightly compromised privacy and a sense of security. The hotel doesn't have air conditioning, but that wasn't an issue for us as the temperature at night was only around nine degrees Celsius, so opening the window was cool enough. Aside from these points, everything else was fine.

We were incredibly unlucky to get caught in heavy rain and ended up completely soaked, with my phone even getting damaged. But at the same time, we were so lucky to have met Alexandra! She was incredibly warm, helpful, professional, and genuinely kind. She went above and beyond to help us when we were in a difficult situation, and we truly appreciated everything she did for us. The service was absolutely amazing!!! 💕 We are so grateful for her help and kindness. She really made a stressful situation so much better. Highly recommend this hotel, especially for the outstanding service! ⭐️⭐️⭐️⭐️⭐️