Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJul 29, 2025
Yan Jai YOLO
The waiter's attitude is good, the breakfast is very good, the choice is many, the hotel is very convenient, very clean, there are many restaurants next to it, not far from the train station and the cable car station, very convenient
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Price per night from:€247
Posted onMay 10, 2025
Sunyiqing
This hotel is our lucky hotel! We ended the bitter wind and rain in Switzerland here and finally saw the Matterhorn! This hotel itself is also great. The interior layout and design are very cleverly using the elements of the Matterhorn. Moreover, we only made a temporary reservation at 6 or 7 last night. The lady at the front desk upgraded our room type. The room is so big and has a large balcony. There are free coffee and tea in the room. Their breakfast is also great. Because I was in a hurry to go up the mountain in the morning, I didn’t take any photos, but the breakfast is very rich, with various fresh fruits such as strawberries and kiwis, freshly fried meats such as bacon and grilled sausages, as well as vegetables such as broccoli and mushrooms, as well as various breads, juices and milk, and even freshly squeezed orange juice. You can also go to the bar and order a cappuccino. In short, you can eat very satisfying! The best thing is that this hotel also has a pick-up service. We originally had to drag the big box to the train station for more than ten minutes, and the small car took us directly there. It took a few minutes and arrived super fast! I promise that I will definitely stay at this hotel next time I come to Zermatt!
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Price per night from:€164
Posted onMay 30, 2026|Classic Standard Room
Anonymous UserI stayed for 3 days in this small, car-free town, and this was by far my favorite hotel in Switzerland. It's close to Zermatt station, and while the breakfast options weren't extensive, they were delicious. There's a little path behind the hotel that leads up to see the black-nosed sheep, which was a nice bonus! I'd definitely stay here again.
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Price per night from:€201
Posted onAug 25, 2024|Superior Double Room
NYTravelsWe love the hotel and wished we could have stayed longer. The view from the balcony of our room gave us a clear view of the Matterhorn. The hotel is easily accessible from the Zermatt train station and the Town centre .
We loved the room allocated and found it extremely comfortable. We also enjoyed the sumptuous breakfast buffet which was pretty extensive.
Staff was really pleasant and helpful at all time. Our receptionist even escorted us to the room by stairs because their lift was not functional when we checked in.
The only regret was that we were unable to utilise the sauna and swimming pool facilities due to time constraints.
Will highly recommend the hotel to those who are looking for value for money stays whilst in Zermatt.
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Price per night from:€180
Posted onFeb 23, 2025|Junior Suite With Matterhorn View
kris_0Location – 10/10
Nestled high above Zermatt, the Riffelhaus 1853 is accessible via the Gornergrat railway, making the journey itself an adventure. Once you arrive, you’re greeted by panoramic mountain views in every direction, with the iconic Matterhorn standing proudly in front of you. The setting is perfect for ski-in/ski-out access in winter and stunning hiking trails in summer.
Rooms – 9/10
The rooms are cozy, modern, and well-equipped while still maintaining a classic Swiss alpine charm. Many rooms come with Matterhorn views, and waking up to this scenery is an experience in itself. The beds are comfortable, and the rustic wooden decor gives a warm, welcoming feel. Some rooms have balconies, which I highly recommend booking for the full experience.
Service – 9/10
The staff is friendly, professional, and attentive. Despite the hotel’s remote location, the service is top-notch, with staff going out of their way to accommodate special requests. From seamless check-in to helpful local recommendations, they make the stay even more special.
Dining – 8.5/10
The on-site restaurant serves delicious Swiss cuisine, including traditional dishes like fondue and rösti. The breakfast is generous, featuring fresh bread, cheeses, meats, and eggs cooked to order. The only downside is that, due to the remote location, dining options are limited to the hotel restaurant, but the quality makes up for it.
Wellness & Spa – 10/10
The outdoor hot tub with a view of the Matterhorn is an absolute highlight! There’s also a sauna and steam bath, perfect after a day of skiing or hiking. Soaking in the warm water while surrounded by snow-capped peaks is an experience worth every penny.
Activities – 10/10
Winter: Perfect for skiing, as the hotel is directly on the slopes. The ski room is convenient, and the access to the Gornergrat ski area is unbeatable.
Summer: Incredible hiking trails with direct access to the Gornergratbahn for easy excursions to higher altitudes.
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Price per night from:€1,010
Posted onJul 30, 2026|Double Room with Mountain View
Guest UserThey were kind enough to upgrade my room to a mountain view room and it was absolutely amazing, thanks to the weather being perfect. Breakfast buffet had a variety of selections and the food was fresh and yummy. They also provide you with a shuttle service to and from (i only used it for going to the train station because i was not aware this was an option) the train station which was really helpful. Rooms are pretty up to date and clean, I would def come back.
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Price per night from:€142
Posted onMay 5, 2025
AudthewayLocation was right in the middle of the city, super convenient! Nearby the Zermatt main station, as well as Gornergrat station!
Supermarkets were walking distance away, and even food options were many like macdonalds, western food, etc.
the receptionist was warm and friendly and even extended us for an early check in when rooms are available.
The hotel was overall very cozy and clean, suitable for a short stay. The necessities are provided like soap, towels, hair dryer, tissue! Just note that there is no fridge in the room if that was your concern. Other than that, perfect stay!
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Price per night from:€153
Posted onFeb 17, 2026|Junior Suite with Matterhorn View
ttteruThe room was incredibly spacious with breathtaking views from the window. The bathroom had a bathtub, and the shower pressure was surprisingly strong for a high-altitude location, which was very comfortable. The breakfast and dinner, included with the stay, were different every day and delicious. Catching the sunrise in the morning is an exclusive experience for guests, and on the last day, I even got to see the 'Morgenrot' (alpenglow), which was absolutely amazing. On Thursday evenings, there's a free stargazing event with commentary from University of Bern researchers, where you can admire the beautiful night sky through the hotel's top-floor telescope.
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Price per night from:€1,010
Posted onJun 21, 2026
wind0329Just a few minutes' walk from the train station, turn right onto the main street, then right again into a small alley. You'll see a sign that says 'Hua Yuan' and you're there. The front desk is in a hotel diagonally across the street (see my first picture). The room was decently spacious, and the facilities were alright. Breakfast was also fine. The main entrance has an automatic sensor, but if you enter after 11 PM, you need to input a 4-digit password and then press a small bell icon. The elevator is quite old-fashioned (second picture); you have to manually pull the door open and closed.
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Price per night from:€172
Posted onSep 23, 2026|Quadruple Room with Shared Bathroom
joan_chongWe had a pleasant stay at Zermatt Youth Hostel. The hostel is not very close to Zermatt train station, so walking there with luggage can be a little inconvenient. However, the Zermatt public bus is very convenient, and there is a bus stop right in front of the hostel, making it easy to get around without having to walk too far.
The room was clean and comfortable, and the hostel has a nice, relaxed atmosphere. The staff were friendly and helpful during our stay.
Although the location is not within walking distance of the train station, the convenient public bus connection makes it easy to reach the hostel. Overall, a good option for travellers looking for a comfortable and reasonably priced stay in Zermatt.
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Price per night from:€42