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9.6/10
Amazing
CCalitosWe just came here without many informations about this hotel, but their hospitality from staffs was Really Really great. I felt like I was staying 5+star hotel from their kindness.
Picked up by hotel car, free sauna, free to use mini bar, great balcony view considering the cost of staying, and also took us to the station again when we left.
I would strongly recommend this hotel, and there is also sister hotel named Hotel Daniela probably also great guessing from my experience from Hotel Chesa Valese.
Hope everything well to the hotel family and staffs.
We really have enjoyed to staying there.
AAngelaYauThere is air conditioning! There is air conditioning! There is air conditioning!
haha summer is very important, finally do not wash open the window have bugs into the room
The room is very large, although living on 1/F, the terrace can see the top of Matterhorn 😛
The hotel has a free shuttle bus transfer station, remember to email the hotel, otherwise uphill and downhill even 8 minutes of road is exhausting
There is a coffee machine and refrigerator in the room Quite convenient
There was very little food to choose from for breakfast, there were two restaurants on the side, I booked the one at the bottom (-1st floor) for lamb, not so yum yum tho
For some reason at night d wood (the whole room is made of wood) sound, I was fine, my fiancé (heehee I was proposed to Zermatt!!!💍) easily woke up
GGuest UserActually, there is a hotel reception car at the exit, but we didn't know it.
I bought a bottle of red wine at the supermarket DENNE near the station, and ordered a steak on the 0th floor of the hotel. It was very comfortable for two people to share. Thank you hotel staff! We also ordered fried eggs for breakfast, which was good.
KKai YeeThe hotel is very beautiful inside and outside, the room is large, there are facilities such as spa sauna gym, breakfast is good.
Very close to the Glacier Paradise cable car, but far from the station, there is a large luggage need to call the hotel early to pick up and drop off, about 15 minutes to the station.
More disappointing is that the original reservation of the mountain view room, but the first floor only saw a little bit of the mountain top, to the golden sunrise or to endure the cold run out of the hotel outside the wooden bridge location can be reached first, there is a big difference with the hotel.
IIzzaPizzaThoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.
QQhdnThe service here are the best. The staff are very lovely and super nice. The beds are very comfy. Very satisfied with this hotel. Would recommend this hotel if you’re looking for an accommodation in Zermatt.
IInFiNiTy BenZThe staff were consistently friendly and helpful throughout the stay, always willing to assist when needed.
Upon arriving in Zermatt and taking the Gornergrat Bahn, it is highly recommended to call the hotel in advance so they can arrange luggage pickup at Riffelberg station. Pulling luggage by yourself can be quite challenging, as the path involves walking through snow and crossing ski areas.
One of the highlights of this hotel is the breathtaking and unobstructed view of the Matterhorn. The mountain is clearly visible from the hotel area, and there is truly no need to go elsewhere just to enjoy this iconic view.
The outdoor jacuzzi is a wonderful feature; however, on some days the water temperature was not warm enough, making it comfortable to use only on certain occasions.
Dinner is served as a set course menu. Each evening, there are two main dish options: one meat dish (which changes daily, such as beef, pork, or fish) and one vegetarian option. The food quality is very good and tasty, but the service is relatively slow — completing the full course takes around two hours.
The hotel is well equipped with an elevator that provides access to all floors, which is very convenient, especially when carrying belongings.
GGuest UserI had no expectations because the reviews said the view of the Matterhorn was not that good, but it was in a perfect location. I was able to see the Matterhorn at sunrise from my room, and I have fond memories of eating breakfast I bought on the balcony. The bathroom was very clean, and I was able to watch Netflix on the hotel TV by connecting a Chromecast. I forgot my charger adapter, but they lent me one right away, and they also helped me store my luggage before check-in. The hotel's customer service was also great.
AAndreClose to the train station. Although I got an upgrade to a double room, it was small (the table in front of the bed takes a lot of space). The bathroom was big and clean but outdated. The balcony was nice but not really needed in winter.
Everyone can enter the ski room and the individual locker cannot be locked. Perfect for thieves.
HHui Kin LimEnjoyed the stay at the hotel, highly recommended.
Hotel staffs were friendly and made a little hotel tour to let us know the facilities.
Room arranged by the hotel was great with fantastic Mountain View. Breakfast spread was better than expected.
Do note that hotel room does not come with aircondlting. It was alright as we kept the balcony door opened with natural cool airflow.