Featured facilities: Pool, Spa, Station pick-up service
Great
120 reviews
9.3/10
1 night
From €269
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9.7/10
Amazing
CCalitosWe just came here without many informations about this hotel, but their hospitality from staffs was Really Really great. I felt like I was staying 5+star hotel from their kindness.
Picked up by hotel car, free sauna, free to use mini bar, great balcony view considering the cost of staying, and also took us to the station again when we left.
I would strongly recommend this hotel, and there is also sister hotel named Hotel Daniela probably also great guessing from my experience from Hotel Chesa Valese.
Hope everything well to the hotel family and staffs.
We really have enjoyed to staying there.
Ddreamstone****This was the first hotel I stayed at in Switzerland, for two nights. I'd say it's a four-star hotel? But I had a very good experience. First, the location is absolutely fantastic, incredibly close to the train station. There's a sign across the street pointing to a small alley next to a restaurant; the hotel is just a minute's walk away. It's so convenient for getting luggage and catching the train. Although you can't see the Matterhorn, the view from the small terrace is quite nice. The two ladies at the front desk were very welcoming and greeted me when I arrived. Breakfast was fairly standard, just a typical European breakfast; you can order complimentary fried eggs or omelets. The downside is that the rooms are quite small, and the bathroom is tiny; you have to stand in the bathtub to shower (so there's no bathing option). Oh, and they were very kind to give me tea when I checked out.
IIzzaPizzaThoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.
XXiaolinyaoshunliLet's talk about the advantages first: a great view of the Matterhorn, you can see it from the terrace, and you can also see it when you have breakfast in the restaurant, the view is very good. The room is about 10 minutes' walk from the train station, and it's still a bit hard to drag the suitcase, but there is a free taxi when you check out and go to the station~
The other feeling is that the room is so small... There are few types of breakfast, especially after staying at sunstar, the difference in breakfast is a bit obvious. In addition, the main door is a bit difficult to find, you have to go up a few stairs and walk through a corridor to get there. I was so tired when I arrived in Zermatt that day, and it was painful to carry the luggage up the stairs.
In short, the recommendation index is three and a half stars.
GGuest UserThe hotel boasts an excellent location and a unique, tasteful decor with wooden elements throughout, which I really loved. Breakfast offered a wide variety of choices, changing daily. You can even see the Matterhorn from the balcony, though my view from the second floor was unfortunately somewhat limited. The rooms are spacious and comfortable, although the single rooms are a bit on the smaller side. It's very convenient for the train station and exploring the town, with a Coop supermarket, shops, and restaurants all conveniently located nearby. After a 2-night stay, it was overall a very pleasant experience!
AAndreClose to the train station. Although I got an upgrade to a double room, it was small (the table in front of the bed takes a lot of space). The bathroom was big and clean but outdated. The balcony was nice but not really needed in winter.
Everyone can enter the ski room and the individual locker cannot be locked. Perfect for thieves.
TTencanI paid an additional fee on the day and had them upgrade to a room with a mountain view! It was a sudden request, but I was willing to respond.
It was a room with a terrace with a beautiful Matterhorn. The cleaning was perfect and the facilities felt relatively new. I am very satisfied with the innocentness of any way!
The interior is also woody and calm. It is a hotel that I want to stay again!
GGuest UserI had no expectations because the reviews said the view of the Matterhorn was not that good, but it was in a perfect location. I was able to see the Matterhorn at sunrise from my room, and I have fond memories of eating breakfast I bought on the balcony. The bathroom was very clean, and I was able to watch Netflix on the hotel TV by connecting a Chromecast. I forgot my charger adapter, but they lent me one right away, and they also helped me store my luggage before check-in. The hotel's customer service was also great.
GGuest UserThe room and staff were first class. Baggage storage, completed check in so we could easily get keys when we returned from day out. The breakfast was very nice. They upgraded our room. Wished we could of enjoyed the place longer than the 1 night.
NNYTravelsWe love the hotel and wished we could have stayed longer. The view from the balcony of our room gave us a clear view of the Matterhorn. The hotel is easily accessible from the Zermatt train station and the Town centre .
We loved the room allocated and found it extremely comfortable. We also enjoyed the sumptuous breakfast buffet which was pretty extensive.
Staff was really pleasant and helpful at all time. Our receptionist even escorted us to the room by stairs because their lift was not functional when we checked in.
The only regret was that we were unable to utilise the sauna and swimming pool facilities due to time constraints.
Will highly recommend the hotel to those who are looking for value for money stays whilst in Zermatt.