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What a fabulous hotel perfectly located a block from the Grand Canal and close to both the Rialto Bridge and St Marks Square.  The receptionists are outstanding and answered all of our many questions with comprehensive answers, patience and respect. Can’t rave enough about them.  The rooms are even prettier than indicated on line, with plush bedding, a large bathroom and plenty of space. Breakfast was convenient and offered a large variety of choices. Service was also exceptional. Without question - you will enjoy this full service hotel. As a bonus, there is also an elevator so you don’t have to lug your suitcase up the stairs.

The room was a significant departure from the pictures advertised, which was a bit disappointing. However, the hotel's location is absolutely superb, making it incredibly convenient for exploring the city. Having breakfast outdoors right by the Grand Canal offered truly fantastic views. A minor point: there was no complimentary bottled water in the room, which might be an unexpected oversight for Chinese guests accustomed to this amenity in hotels. That said, the primary reason we chose this hotel was its convenient location for sightseeing, so these other issues were secondary.

We all absolutely lived it! The first impression is the super friendly staff. You have to climb quite some steps to reach the room (ard one floor of stairs? Not recommend if you have a lot of luggages) however the staff ran out and helped us to move most of the luggage's to our room. The check in time is actually quite flexible since we arrived at 1230 and the staff still allowed us to check in. The room is very spacious with clean toilets and bathroom, there are Shampoo and body washing separated and some to spare (since we ordered an extra bed in a double room) We are also very surprised about the extra bed because it is not an ordinary expandable sofa bed, but a normal bed. Apart from the nicest service we have ever received, the breakfast is also a highlight. There are tons of choices (sweets like milk pudding, croissant, fruits, normal breakfast like ham and bread) and you can order some specials from the menu. We did try their scrambled eggs and smoked salmon salad, absolutely spot on! It has to be the best breakfast I've ever had from hotel! The location of the hotel is very close to the train station, but quite some walk to piazza San Marco (ard 20 min if you didn't get lost) The hotel provide us a map so that we can find places easier, and turns out we did use this map way more than google map (Google map gets really inaccurate on the island), one service we like a lot again. Overall it's a very pleasant experience and we like the hotel very much! Definitely recommend!

This was my second stay here. The last time I visited, I left my charger in the room, and they had it ready for me this time – excellent service! The hotel is directly across from the train station, and a car rental place is just about 100 meters away, so the location is absolutely superb. It's incredibly convenient for getting to the main island and all the smaller islands. The room was clean and very spacious, almost like a mini-suite. It came with an electric kettle, hairdryer, shower cap, and disposable slippers. Breakfast was good; the variety was decent. Since I don't eat bread or pastries, I stuck to the scrambled eggs, bacon, ham, etc. The coffee was excellent.

The hotel's location is excellent, just a 7-8 minute walk from the train station. It's a 4-star chain hotel, and they kindly allowed us a free early check-in and an extra hour for late check-out, which perfectly suited our arrival in the morning and our train departure the following afternoon. The breakfast buffet was good, and the environment was pleasant. There are supermarkets and restaurants nearby, and it's also very convenient to take the train to Venice.

I highly recommend this hotel! It's incredibly close to the train station – literally a 5-minute walk. You don't have to cross any bridges or lug your bags around (apart from the station steps themselves). We booked a river view room and the scenery was lovely; I took photos of the view from the window, and it had a different charm both at night and in the morning. You can even soak up the sun while lying in bed! The room was very functional and had everything we needed. The breakfast area also had a great view, and the breakfast itself was decent for Italy, though our Hunan palates aren't quite used to it. The lady at the front desk was so incredibly nice! This trip was a bit rushed, and we only stayed one day, but if I ever come back to Venice, I'll definitely choose this hotel again.

The room itself was alright – quiet and quite spacious. There was a two-person dining table and a TV at the foot of the bed, and the large window could be opened. There was a €1.4 fee upon check-in. The front desk staff weren't particularly friendly; they assigned me to the worst-facing room, number 425, which was sandwiched between a highway and railway. I've seen comments about discrimination, particularly against Chinese guests, and I'm seriously starting to suspect it's true. However, the double-glazed window provided decent sound insulation. Even though there was some noise late at night, I was too tired to notice. The only real plus was the extremely well-stocked kitchenware: cups, plates, bowls, frying pans, saucepans, cutlery, and even a dishwasher. The fridge was pretty useless as it didn't get cold. You can cook your own meals, and there's a big supermarket just a 5-minute walk away. There were also 4 coffee capsules, which I assume were complimentary. Overall, it was just okay, nothing special. The 1200 price point might be normal for this season.

The shuttle boat we booked with the hotel cost 22 euros per person and took us directly to the hotel entrance, which was a great experience. It was perfect for enjoying the beautiful scenery of Venice without anyone else around. You can also take a bus directly to the entrance. I didn't visit the Glass Island last time, so I wanted to explore it this time. The hotel is right outside the scenic area, so it was a great place to wander around. The bus from the entrance goes directly to the main island, which is quite convenient, but you still have to walk a bit to the boat station. The room was average, not very clean, and the view from the window was lacking, so choose carefully if you mind. I stayed at a five-star hotel in San Marco on the main island last time and was dissatisfied because it was too old. I wonder if Venice is just like that. The beautiful weather and the beauty of Venice these days may make up for some of these shortcomings.

I stayed here for the 3 nights I’ve visited for with my spouse and we enjoyed our stay here as it was located close to where we had access to bus routes as well as Venice overall clean and affordable hotel, only down side was receptionists staff were not as helpful e.g. i asked for salt one night at receptionist and i got no response then he was on a call then after he knew i was still waiting and decide to take a look only to say there’s none left until i found it myself few other things did occur similar to this. Others than this it’s good value for money would visit again

Very good experience in this hotel. The very large and clean room. The staff very careful and have gluten-free food. Furthermore, it is very close to the Academia bridge that crosses the great channel. They also have a restaurant in the same hotel. I therefore recommend it 100%.