Find4-Star Hotels in Antu

Hotel staffs were very friendly and helpful during our stay. They were professional and always smiley whenever we got back hotel. Especially yu min 于敏 wang jing王晶, they helped with our smooth check in and check out and my many enquires. Requested for late check out for 30mins and they gave me 1 hour instead, really appreciate for that!!! We were surprised with the little gift pack from the hotel. It’s the local tea leaves and volcanos rock!! It’s something so unique and interesting as a gift! It’s one of the best hotels I would say!! Room was spacious, clean and smart. The layout and lighting of the room make our stay very comfortable and convenient. Breakfast was delivered right to our room in the morning at our specific timing. This saves us effort to make our way to the dining place for breakfast when we can enjoyed it in our room. The laundry room was definitely a huge plus for us. Totally free of charge for washing and drying clothing. The stay was so great and we decided to extend one more night. Location is near the town area. Either flag for taxi or ask the receptionist for help would be a better option. It’s very convenient to roam around the area as taxi is widely available. Overall it was an awesome and enjoyable stay.

The room is very large, and the massage chair is in a separate small room, which is suitable for a family. The facilities are very new, with a washing machine in the room and laundry disinfectant. There is a shared bicycle return point at the door, and you can ride a bike to the nearby Meirensong Sculpture Park. There is a bathtub for one person in the hot spring area. There were people inside, so I didn't take a photo.

The front desk staff greeted us warmly when we entered the room and poured us 2 cups of hot water, which was very warm. The room we were given the first time had a smell and the ceiling was peeling. We changed to another room and the door could not be opened. The waiter said it was broken. Later, the front desk staff took a new room card and punched it in. I rested for about 5 minutes and went out to play. Before leaving, I found that the pillow was wrinkled as if I had slept in it, so I asked the waiter to put 2 clean pillowcases in the room. When I came back to change the pillowcases at night, I found blood stains on the pillows, which means that the pillows used by the previous guest were not changed at all. After reporting the problem to the front desk, two breakfasts were sent. The overall hygiene quality is too poor, and the attitude of the front desk staff is good.

The hotel is in a great location and convenient for travel! The hotel service is warm and the facilities are complete and new! There is a self-service laundry room, robot delivery, and TV projection, which is simple and convenient. Compared with the local five-star hotel, the comprehensiveness of the service is not much less.

The room is nice, the hotel housekeeper is enthusiastic, and the precautions and free food supplies are introduced. There are slippers and bath towels in the room, which can be taken away after use. The slippers and bath towels are of good material, the slippers are thick, and the bath towels absorb water. There is a meal service in the hotel, special Northeastern dishes, delicious, and delivered to the room. The breakfast is also delicious, and the ginseng special drink is delicious. The hotel is very close to the water rafting, and it takes more than 10 minutes to walk. There is also rime around the villa in the morning. Because there are three people, we booked villa 0. The view outside the window is not as good as villas 3 and 5. Next time, we will book there, with trees outside the window, which is better.

Facilities: relatively new. There are hot spring pools both indoors and outdoors. In January, two outdoor pools were opened and one indoor pool was opened. Sanitation: good, the room was cleaned in time, and the hot spring pool was cleaned every day. Service: very good, and the message was replied quickly. Eating: take-out is beyond the scope, and there is a vending machine in the lobby. The hotel has its own restaurant, breakfast buffet, soup and rice for dinner, and you can order a la carte in the restaurant. Environment: The sound insulation is slightly poor, especially the voices of children in the corridor. Go out to play during the day and come back to soak in the hot springs in the afternoon (the hot springs in Changbai Mountain are really good), very good~

The hotel offers free pick up service from the train station, which allowed us to connect with a driver called Ting Ting. The distance from Changbaishan railway station to the hotel is about a 10 min drive away. The hotel is clean, offers hot ginseng tea and the room is extremely spacious. The amenities kit is good too, with body lotion provided. Guests services staff are extremely helpful and kind. However, we spoke mandarin with them so I think the experience will be better if you spoke in Chinese. Breakfast at hotel is also a great spread - mainly noodles, rice, and Chinese dishes that tastes great. Coffee machine provided relatively great espresso (for an automatic machine). However, the highlight would be Ting Ting; whom we connected via Mercure. We were tourists without a local Chinese mobile number, so she knew and told us it’s extremely difficult for us to get anywhere in Changbaishan (there is only a local T3 ride hailing app, and Didi is not applicable there). She offered to drive us around for our stay (3D2N) instead, and taught us how to book our tickets for Changbaishan National Park. She also recommended and drove us to dining places that she has tried, and they were indeed great shops with tasty food! Ting Ting also reminded us what we needed to prep to go up to Changbaishan and took us to rent the necessary gear (fleece guard protection for knee, fleece shoes etc) as we did not have the right attire for the -10 and up temp in early March. She is extremely helpful and kind. Highly recommend Mercure and Ting Ting! 美居酒店又干净，房间也很大。早餐也丰富，多样。咖啡机的意式浓缩还很不错。酒店的柜台和工作人员都很友善，服务周到。因为酒店有包接站服务，我们链接了司机婷婷。她真的太好了，我们没大陆手机号，不知道根本去不了哪里。婷婷也教我们怎么购买长白山景区票、怎么玩。然后重要的是她也提醒我们上长白山需要注意的-我们不够防冷和防风的衣裳和鞋子，所以她也带我们去租了。婷婷也介绍我们好吃的地方，真的赞赞赞！

The service staff are very helpful and assisted me to buy the Changbaishan tickets when my WeChat app having problem buying the tickets. Also, after checkin i decided to change my travel plan to cut short my stay, after contacting trip.com, I received email they hotel agreed to refund 1 night from my booking even though it was not in the contract. Really appreciate the hotel and trip.com. Overall the hotel is good for individual visiting Changbaishan, located in the middle of town with plenty of foods restaurants within walking distance. Room is great too and I received a free room upgrade with breakfast, nice touch!

I read the good reviews in the reviews and believed them to be true. In fact, a B&B is just a B&B. The price is more expensive than a hotel, and the service is not even half of that of a hotel! On the day we checked in, we went in in the heavy rain. There was a boy at the front desk sitting and eating like no one else, as if we didn't exist. We asked him to check in, and he got up reluctantly. There was no WiFi in the room, and it couldn't be connected even if it was available. , watching the projector is a mess. In fact, the projector used in B&Bs is the worst. I don’t want to spend money to buy a TV and spend a little money to buy a few channels. The projection is not clear during the day, and the effect of the projection at night is not as good as the TV! I got the job at this price. When I went out during the day, I asked the waiter to put two more bottles of water. He also said that each room only has two bottles of water per day. I fainted! I booked for 4 days and stayed for one day before canceling. I moved to a hotel next door which was very cheap and the service was good! It is useless for the boss to come out and make amends afterwards. It is more useful if you do things well and improve the quality of your service staff than to make amends afterwards!

Very new hotel, although the lobby is not big, it is warm and comfortable, the hotel atrium is novel in design, clean and hygienic. The hotel is adjacent to Puyue, sharing breakfast and hot springs, the room is very new, relatively spacious and clean compared to ordinary hotels, and the distance from Changbai Mountain Visitor Center is moderate, which is very friendly for Changbai Mountain where it is difficult to get a taxi. The front desk lady is very friendly and enthusiastic, answering questions enthusiastically, answering every question patiently, and also helping to check in early. I will still choose Rijina when I come to Changbai Mountain again@@