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Overall, we had a pleasant stay and would definitely recommend this hotel, especially because of the commendable service provided by the concierge and reception staff. Shout out to Manager Smith, the lady trainee and the friendly lady chef. Entering the hotel was a little confusing at first as there are two sides to enter from. From the side we entered had to walk all the way to the end before taking the lift up to the 9th floor, where the hotel lobby is located (would be nice if they had some directory or stickers on the ground to direct us to the correct lift, we saw other guests being lost too). It was also quite difficult to book a taxi directly outside the hotel. Even when we set the pick-up location as Stanford Hotel, some taxi stopped at Ibis Hotel instead. This is something to take note of, especially when travelling with elderly guests, as they may have to walk further to reach the pick-up point. We stayed in a Family Twin Room and added an extra bed. The room became quite cramped with the additional bed, but was otherwise comfortable. As we were travelling with elderly family members, one downside was that the bathroom only came with a bathtub, with no option for just a ground level standing shower. However, when we asked the receptionist for assistance, they kindly found a stool for us and brought it directly to our room, which we really appreciated. There were also a few minor issues with the room. Our room phone could not dial housekeeping directly, so we had to contact the reception instead. The toilet bowl also clogged quite easily during our stay, it happened twice, so I would recommend being careful not to use too much toilet paper. Happy that the hotel had quite a few convenient facilities. There was a laundry room on level 10, snacks available for purchase at the hotel lobby, and even a luggage weighing scale right in front of the lobby, which was very useful before our flight. There is also an Olive Young directly below the hotel, which was great. There were a few dining options on Level 9 as well, including a bar and a breakfast/coffee area. We tried the hotel breakfast and enjoyed it. There was a nice variety of food. Definitely not the extensive assortment you might expect from a five-star hotel, but still more than enough for an enjoyable breakfast. They even had a croffle station. The lady chef at breakfast was also very friendly and would often greet us when we arrive and again when we left. These may seem like small gestures, but they really go a long way in making guests feel welcomed. Hotel guests also received 10% off breakfast, which was a nice benefit. On days when we were tired and did not feel like heading out early, it was convenient to simply stay in the hotel and have breakfast there instead. One thing to note is that breakfast closes strictly at 10am. If you are still eating past the closing time, the staff may remind you to finish up quite quickly, so I would recommend going down earlier if you prefer a more leisure breakfast. What stood out most during our stay was the service. The concierge and reception staff were extremely helpful and often went beyond their usual duties to make sure we were well taken care of. When we encountered an issue ordering food delivery, they assisted us with the order. On another occasion, we needed help rescheduling an appointment, the trainee kindly helped us contact them when the place opened and rearrange it for a later time. We also ran into some issues regarding our check-out, and thankfully, Manager Smith stepped in and helped us resolve the situation. Despite the few inconveniences, the thoughtful and attentive service made our stay a positive one. The little gestures from the staff, together with the convenient facilities, made a difference, particularly as we were travelling with elderly family members. It was also nice that there were many great food places near the hotel, within 3-10min walk. We would definitely recommend staying here.

This hotel is located in Ikseon-dong, about a 5-minute walk from Jongno 3-ga Station, Exit 6, with a CU convenience store nearby. There are many dining options in the area, and popular spots like Mil Toast and Salt Bread are also within walking distance. Anguk Station is only about a 10-minute walk away, making it easy to reach Dotori Garden, Shilla Myunok, and Onion. The room is equipped with a washing machine, refrigerator, and microwave, which is great for storing frozen food and ice cream from the convenience store, or kimchi from the market. There's no bathtub, only a shower, but a step and door separate it from the toilet, so the toilet area stays dry. Since there's no daily cleaning service, I just washed my towels with my clothes at night while I slept, which worked out perfectly. The washer/dryer combo was incredibly convenient – I didn't need to pack many clothes or worry about hanging them to dry. The only minor drawback was the noise from the washing machine in the room if you run it while sleeping. It's probably best to run it when you're out. Overall, it was a fantastic stay, and I'd definitely want to stay here again.

The stay was fantastic! The room was clean and tidy, with all the facilities working perfectly. The staff were warm and attentive, and the location was super convenient for getting around, with plenty of options for food and shopping nearby. Plus, there's breakfast upstairs. Great value for money – I'll definitely choose this place again next time.

Overall, my stay was great! The room was a bit small, but it was spotless. For two people, there wasn't much space to lay out luggage, but we managed to pack and unpack. The room amenities were a pleasant surprise: a large fridge and two washing machines. We didn't use them during our short trip, but they would be incredibly useful for long-term travelers. The hotel also provides two complimentary bottles of water daily, and the shower pressure was excellent and very comfortable. The front desk service was a big plus; the staff spoke Chinese, making the check-in process seamless. The location is superb, with a convenience store right downstairs – perfect for buying water, snacks, and daily necessities. Myeongdong shopping area is also within walking distance, making shopping and errands incredibly easy. I would definitely choose to stay here again on my next visit to Seoul!

Right in front of Seoul KTX station 2nd floor was connected to Seoul station with sky bridge Super convenient with huge suitcase Room has a unique windows 1 on the top 1 on the bottom as we still can open the curtain and enjoy the night view Breakfast was so yummy with drinks 1st floor has a huge restaurant for pizza and beer Lovely! Super recommend especially if you have an early train Be careful! it still need 20min walk to the KTX platform as Seoul station is huge

There's not much in the way of service in Korea, so that's pretty normal. They can store luggage for you, and at least they don't give you a dirty look, which is a plus. However, this hotel doesn't clean rooms daily. I paid over 1000 and still didn't expect that; they only clean once every four days! The windows in this hotel are designed in a way that lets in a lot of light, so if you're sensitive to light while sleeping, bring an eye mask! Definitely avoid the lower floors, or be sure to bring earplugs! Ctrip's customer service was excellent and kept trying to resolve issues, but there's no negotiating with hotels abroad. So, for places like this, it's better to book through a major platform, otherwise, it can be a really frustrating experience! I found short hairs on the bed in another room, and they actually asked me how I could prove the hair was theirs. All of us have long hair... so, Koreans have a strange way of thinking. If you're a clean freak, you might want to bring your own bedding.

The best place I stayed in Seoul! 100% recommended! The staff was super nice and helped us after a long trip back from Busan during the typhoon. They take your WhatsApp number or Kakao so that they can ask you directly if you need the room to be cleaned or if you don’t want to be disturbed. The room itself is beautiful and we appreciated the view, you also have a dermatology clinic inside and a restaurant/caffeteria. This room is my 10/10!❤️

Location is good. Away from hustle bustle of the tourist spot. 3 bus stops away to myeongdong. Trains about 5-7mins walk. There’s bakeries nearby the hotel, across the road at the junction which we only noted on last night there.. up the street.  The room is kind of old. Broken wardrobe n toilet no seperator btwn wet n dry. Shower hose cant adjust the position, so if u let it hang n shower, water will flow outdoor. There’s a gap in the bathroom door. Had to hold the shower hose while showering. No area to put the shower gel or shampoo. Hv to keep going to the sink to pump it. Toilet rolls poor quality. There is no conditioner too. Ironing items to take from counter. Its a small one.. hv to use on the floor! I booked family room with namsan tower view but was given without namsan view! When i asked the counter man, he said we gave u a bigger room but that was not communicated during checked in. N i saw that all rooms are the same actually! He got angry when i said the room are old n broken. N iron board not available! He shouted ! So poor customer service! Cleaning not properly done. Hair in the bathroom n the plastic from toothbrush is still there for 3 days!! Its on top of toilet roll box! I should hv checked carefully before booking..

The room was spotless and well-stocked with amenities. The hotel staff at the front desk were very kind. There were some mornings where I'd be woken up by noise or loud conversations in the hallway, but overall it was a comfortable stay. On my last day, as I was about to check out and leave the room, I found my auto-locked door had been opened, and was slightly ajar. This was about an hour and a half before check-out time. Since there was only one door separating my room from the hallway, I had no idea how long it had been open. As a solo traveler, I found this quite frightening.

The hotel's location is absolutely fantastic! 👍 The only downside is that the room is a bit small. The front desk staff speak English, and the cleanliness is decent; I always bring my own disposables anyway. Myeongdong is right downstairs, with large Olive Young beauty stores and CU convenience stores. Shopping and dining are incredibly convenient. If you turn left out of the hotel, Myeongdong Station Exit 5 is a 1-minute walk. If you turn right, Lotte Duty-Free and Shinsegae Duty-Free, along with department stores, are less than a 10-minute walk away. The subway and taxis are also super convenient nearby. The 6015 airport limousine bus goes directly to the hotel! 👍👍👍