Read genuine traveler ratings & reviews to find your perfect stay.
Posted onMay 13, 2026
Guest UserThe hotel's location is excellent, right in the city center next to Seoul Plaza. Myeongdong, N Seoul Tower, and Gyeongbokgung Palace are all within walking distance. The City Hall subway station is right downstairs, with Line 1 and 2 intersecting there. Exit 6 of City Hall Station leads directly to the hotel's main entrance. What's more, the 6701 Incheon Airport Limousine Bus starts and ends right at the hotel entrance, making transportation incredibly convenient. From Incheon Airport, you can take the AREX express train to Seoul Station, then transfer to Line 1 for one stop to City Hall Station, and exit 6 takes you right to the hotel. I booked a Premier King Suite for a 4-day, 3-night stay. The room was a spacious 40 square meters, featuring a living room and a walk-in closet. It was incredibly clean, tidy, and very quiet – not noisy at all. The bathroom facilities were also well-maintained and spotless. The hotel staff were all very friendly, enthusiastic, and proactive in offering help. My stay was absolutely fantastic, and I'll definitely choose this hotel again when I return to Seoul.
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Price per night from:PHP 20,103
Posted onJun 19, 2026
bolexu
The bigger the hope, the greater the disappointment.
By domestic hotel standards, this place is essentially an upgraded budget hotel in terms of hardware.
Regarding the service, every staff member I encountered greeted me warmly and proactively. When my ride-share dropped me off at ground level, two attendants helped me carry my luggage upstairs.
Its location is absolutely unbeatable, right in Myeongdong. It's very close to Lotte Duty-Free, Shinsegae Duty-Free, and the Nanta show.
My final conclusion is: Is it worth over 5,000 won for two nights? I can only say that the Wyndham I stayed at in Busan for just over 700 won felt more like a five-star hotel in terms of amenities, and it only cost a third of what I paid here.
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Price per night from:PHP 24,071
Posted onAug 17, 2026|Family Twin Room With Kids
gaoyangfansThe hotel is well-equipped and located within a bustling business district. Its decor is modern and minimalist. Downstairs, you'll find a variety of restaurants, and it's a short walk to Guanghua Plaza. The bedding is incredibly soft, and both bus and subway stations are conveniently close. I highly recommend it to everyone.
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Price per night from:PHP 8,039
Posted onJun 19, 2026|Deluxe Twin Room
DongtiandefengyeThis hotel boasts a great location, approximately 400 meters from City Hall Station (Line 2) and about 500 meters from Hoehyeon Station (Line 4), both distances are quite manageable. It's also very close to attractions like Gyeongbokgung Palace and Bukchon Hanok Village, and public transport access is super convenient.
There are plenty of dining options nearby, including fried chicken and beer spots, and of course, Korean BBQ is a must-try. All of these are within 100-200 meters of the hotel. Korean food is generally spicy, but I found a restaurant nearby with a Chinese sign, I think it was called Bukchon House, where I had a delicious, non-spicy beef and rice soup.
The hotel exterior is impressive, and I remember the lobby is on the 11th floor, as is the breakfast area. The environment is clean, and the service attitude is excellent.
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Price per night from:PHP 6,907
Posted onAug 12, 2026|Superior Queen Room
Anonymous User
Overall, I had a good stay, although I would recommend keeping expectations reasonable for a Novotel.
The room was clean, comfortable, spacious, and bright with plenty of natural light. The bed had a good level of firmness, and both the pillows and duvet were very comfortable.
However, I encountered two issues during my stay.
First, there was a problem with the motion-sensor light near the entrance of the room. It was supposed to turn on when someone entered or walked by, but the sensor in my room seemed to malfunction. The light kept turning on by itself even when no one was moving nearby, and this happened dozens of times throughout the night. As someone sensitive to light while sleeping, this was quite disruptive. I contacted the front desk the next morning, and they quickly sent a technician who removed the sensor/light system. I really appreciated how efficiently the staff handled the issue, although unfortunately it had already affected my sleep for the entire night.
Second, the bathroom floor and the area connecting the bathroom to the room were quite slippery when wet. Extra caution may be needed, especially for elderly guests or families with young children.
Before check-in, I received an email informing me that the hotel swimming pool was under maintenance and that guests would need to use the pool at the neighboring Grand Mercure instead. However, during my actual stay, the swimming pool at the 4F Fitness Club was still available for use. The information was therefore somewhat inconsistent, although it did not negatively affect my stay.
I also paid to use the sauna facilities. The area was clean and well maintained. The facilities consisted of one cold bath, one hot bath, and a dry sauna. There was no wet sauna or steam room, and I personally found the dry sauna temperature to be relatively mild. If the sauna is an important part of your stay, you may want to consider whether the facilities meet your expectations before paying the additional fee.
Overall, the room itself was comfortable and spacious, and I was impressed by how quickly the staff responded when I reported the sensor issue. There were a few minor issues with the facilities and communication, but the stay was generally pleasant. A good hotel overall, just don't set your expectations too high.
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Price per night from:PHP 10,912
Posted onApr 14, 2026|DELUXE King
AndyC9999Upon check in, we asked for a 2 twin beds room, without even checking by the staff, I already heard no. Then she asked me for my credit card, didn’t even mention how much limits she gonna hold. Anyway.
During the stay, there were zero turn down services. I called and asked why and I was told that we had to request for it. First time hearing this from a Fairmont. Totally disappointed. The bathroom lights were flashing (a bit scary at night), light bulbs had to be replaced I guess, called someone to come take a look. Didn’t expect they didn’t even offer a room change. So I guess they came in to fix the light while we were out.
On the day of checking out, I called to request for a late check out. Without checking, rejected me. I had to ask again and got an extra 30 mins. Standard check out time is 11am, which is already ridiculous, got extended to 11:30, what a joke. Will never stay here again and might even stay away from all Accor hotels.
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Price per night from:PHP 14,460
Posted onJun 23, 2026
Xingxinghaoma11. The location is perfect, right in the heart of the bustling commercial district. Everything you need for dining, entertainment, and shopping is just a step away. It's close to everything, making getting around super efficient.
2. The cleanliness is meticulously maintained. The entire room was spotless and fresh. There were plenty of dry towels, and the bathroom had no water stains or odors – very friendly for germaphobes.
⚠️Cons:
The room space is really cramped. There's no way to open two suitcases, and you can only walk sideways in the aisle. It would be very uncomfortable if you have a lot of luggage.
Summary: This place is suitable for solo travelers who pack light and want to go shopping. If you have a lot of luggage or are traveling with multiple people, consider other options carefully.
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Price per night from:PHP 7,263
Posted onApr 12, 2026
Anonymous User
The hotel surroundings are nice, and the front desk staff speak basic English. On the first day, I found a midge on the curtains, but otherwise, the cleanliness was acceptable, and there was no drain smell from the bathroom. Disposable slippers were provided, but no toothbrush or toothpaste. Everything in the minibar, except for water, was chargeable.
I booked a hotel in Gangnam because I was attending a concert at KSPO Dome.
Pros: After the concert, it was usually easy to find a seat on the Express Line 9, and I could quickly reach Bongeunsa Station. There aren't many restaurants on the way back to the hotel, but there are several convenience stores.
Cons: The walk from Bongeunsa Station to the hotel is really, really far, and you have to climb a gentle slope before descending! Cheongdam Station is about half the distance, but coming from Olympic Park, you'd need to transfer from Line 5 to Line 7, and Line 5 is usually much more crowded after events.
Additionally, I had extended my stay through Trip.com before check-in, but the front desk initially thought I had only booked one night. After some communication, they found the extension order and processed it. However, on the second night, my room card stopped working and needed to be re-authorized. I hope the platform and the hotel can improve this issue.
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Price per night from:PHP 9,949
Posted onMay 22, 2026
Guest UserThe location near Seoul Station isn't great, it's a bit hard to find and not worth taking a taxi. The room is tiny, and they charge extra for toiletries like toothbrushes. There aren't many dining options downstairs; the restaurant on the first floor is quite noisy. They claim to offer an American breakfast, but the front desk staff's English is very poor, making communication difficult. Overall, it's just okay, I wouldn't recommend it.
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Price per night from:PHP 7,141
Posted onMay 30, 2026|Standard Twin Room Non smoking
philipzkThe hotel's location is pretty good. While it's not in the city center, it's only three subway stops from Gimpo Airport and even closer to Incheon Airport. Transportation is convenient, with Balsan Station on Line 5 just a few minutes' walk away. If you have large luggage, I recommend using exit 7 as it has an elevator. Downstairs, there are many restaurants and convenience stores, making it very lively at night. The hotel is a bit old, and the decor feels a little dated. The rooms aren't large, but they're apartment-style and come equipped with an induction hob, microwave, refrigerator, and washing machine. The front desk staff are very welcoming.
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Price per night from:PHP 2,845