Seoul Hotels with Pools

I stayed in a triple room on the 15th floor. Here's my feedback: 1. The room had excellent soundproofing, making for a quiet stay. 2. There's a direct underground passage from the lobby to Subway Line 2, which goes through Lotte Department Store. 3. There's no direct bus from Gimpo Airport to the hotel, but there is one from Incheon Airport. 4. The hotel description incorrectly states that Evian water is provided. I specifically asked for the English version at the front desk, and it only mentioned bottled water. I'm not sure why the Chinese page specifically highlights Evian when it's not actually available. 5. The closet door in the room was broken and wasn't repaired promptly after reporting it. Because the left side of the closet door was collapsed, the light inside the closet stayed on all night, which isn't ideal for guests who need darkness to sleep. 6. Complimentary toothbrushes are not provided in the room. They are available in the mini-bar for 2,000 KRW each. You can use Lotte Points to redeem them when checking out, though I'm not sure of the exact point value. 7. The gym is good, with a lot of equipment. It's open from 6 AM to 10 PM and has a front desk.

The room was great, located on the 23rd floor with a stunning lake view. When I booked, I selected a three-person meal option for two adults and one child. The price for a two-person meal and a three-person meal was different at the time of booking. However, upon arrival, the hotel informed me that one of the meals in my three-person package was a complimentary children's meal. Since my child is 13 years old, exceeding the 12-year age limit, they were not eligible for the free buffet breakfast, and I was asked to pay. To avoid disrupting our travel plans and mood, I paid for the meal. However, I find this explanation completely unacceptable. I purchased a three-person meal package, but at the hotel, it was treated as if I bought two meals and received one free. If I had known it was a complimentary meal from the hotel, why would I not just book the two-person meal package and save some money?! I urge Trip.com and the hotel to communicate and provide a satisfactory resolution.

For this price point, the basic room hygiene was excellent, no complaints there! But apart from that, everything else was a letdown. If you're looking for a comfortable and convenient trip, this isn't the place. Location and Dining: The hotel is located on a mountain with a great view, but don't even think about walking anywhere. Besides a duty-free shop nearby (which is mostly frequented by personal shoppers), even getting a taxi is a hassle. For breakfast, be prepared to wait an hour. The front desk suggested I go before 7 AM to avoid the queue, which, to be fair, made breakfast quite good. When I checked in, I also inquired about dinner and good restaurants. The front desk staff claimed all their hotel restaurants were famous and delicious, especially the Japanese one. When I asked them to make a reservation for us, they said reservations usually needed to be made 30 days in advance. Fine. Then I thought, I'll just grab a coffee at the hotel cafe. Another wait... at least 30 minutes. Ugh... Returning to the hotel on the second evening, I found the lobby packed with people queuing all the way to the door, like a bustling market. They were all lining up for the buffet. If your F&B is that good, why bother with the hotel? Guests staying here can't even get a table because it's full of outside diners. The swimming pool was the same – tiny and completely overcrowded, impossible to actually swim. There must have been at least 50 people in there; it was more like a hot tub than a pool. Honestly, apart from sleeping, nothing else was good. Let's talk about the service: It felt like they were particularly reluctant to serve Chinese guests. When checking out, my child and I were carrying our luggage out, and there were many staff standing in the lobby who didn't offer to help. It was only when a car pulled up outside that someone came to assist us with our bags. What were all those people standing around in the lobby doing then? After my luggage was loaded, I got into the car and looked out the window to see the person who just helped me with my bags using my car window as a mirror to fix his hair. Hilarious! (This happened at 7 AM Korean time on the 19th). For this price, you're better off staying in Gangnam. Josun Palace is much better and similarly priced. To be honest, I'm very disappointed. It's a beautiful hotel, and the staff are all good-looking, but they clearly haven't been properly trained. I hope whoever cares about this hotel sees this review and seriously considers whether you are in the F&B business or hospitality. My experience of your hospitality was very poor. You did great in terms of the beautiful location and clean rooms, but you missed out on how to treat your guests that are staying at the hotel. Horrible experience. I don’t think you deserve the reputation you once had.

The bigger the hope, the greater the disappointment. By domestic hotel standards, this place is essentially an upgraded budget hotel in terms of hardware. Regarding the service, every staff member I encountered greeted me warmly and proactively. When my ride-share dropped me off at ground level, two attendants helped me carry my luggage upstairs. Its location is absolutely unbeatable, right in Myeongdong. It's very close to Lotte Duty-Free, Shinsegae Duty-Free, and the Nanta show. My final conclusion is: Is it worth over 5,000 won for two nights? I can only say that the Wyndham I stayed at in Busan for just over 700 won felt more like a five-star hotel in terms of amenities, and it only cost a third of what I paid here.

This is an older hotel. The lobby is on the 5th floor, and you then take an internal elevator to your room. The room decor is a bit dated. The larger suites are quite good, featuring a kitchen, dining table, and living room sofa. However, the smaller rooms are right by the entrance, facing the bathroom. If there's an odor from the toilet, you have to open the door to air it out, and the door can only be propped open with a chair. The windows are frosted, which is a bit awkward. Disposable slippers are in the wardrobe of the larger suites; I'm not sure if toothbrushes and toothpaste are provided, as I always bring my own toiletries when I travel. Extra beds and bedding are charged separately. There are no international power adapters, but the kitchen outlets work. The room comes with a fridge, washing machine, cutlery, and a dishwasher. Overall, the rooms are quite spacious, making it suitable for family trips. The hotel's location is excellent, right next to Hyundai Department Store and Coex. Across the street from the hotel, there are convenience stores and restaurants. Blue Bottle is located just a short walk and turn to the left after exiting the hotel. It's also very close to nearby luxury shops by taxi, perfect for a shopping spree.

I booked the Timber Room. The location was fantastic, especially being in the Gangbuk area. While the parking lot was spacious, the corners on the ramps going up and down were extremely narrow, requiring careful navigation. The 'mountain view' wasn't really visible from our room; I kept the curtains drawn because it felt like people right next door could easily see inside, which was a bit disappointing. The swimming pool was decent, and all the staff members were very friendly. Although I didn't try breakfast, it's known to be excellent, so I plan to have it on my next visit. The TV in the living room wasn't working for some reason. I was too lazy to try and fix it, so I just ate without it. It was a shame there was no table, and the sofa felt quite old, which was also a minor drawback. Despite these minor issues, there was absolutely no noise from upstairs, downstairs, or neighboring rooms. Opening the living room window let in lovely bird sounds, making it feel very nature-friendly.

The Fairmont Ambassador Seoul is perfect for solo travelers, offering flawless English service, exceptionally spacious rooms, and ultimate safety. Direct indoor access to The Hyundai Seoul's food halls eliminates dining awkwardness. While the top-tier gym is fantastic, the pool requires restrictive pre-booking. It is a seamless, premium, and stress-free urban escape.

Overall, I had a good stay, although I would recommend keeping expectations reasonable for a Novotel. The room was clean, comfortable, spacious, and bright with plenty of natural light. The bed had a good level of firmness, and both the pillows and duvet were very comfortable. However, I encountered two issues during my stay. First, there was a problem with the motion-sensor light near the entrance of the room. It was supposed to turn on when someone entered or walked by, but the sensor in my room seemed to malfunction. The light kept turning on by itself even when no one was moving nearby, and this happened dozens of times throughout the night. As someone sensitive to light while sleeping, this was quite disruptive. I contacted the front desk the next morning, and they quickly sent a technician who removed the sensor/light system. I really appreciated how efficiently the staff handled the issue, although unfortunately it had already affected my sleep for the entire night. Second, the bathroom floor and the area connecting the bathroom to the room were quite slippery when wet. Extra caution may be needed, especially for elderly guests or families with young children. Before check-in, I received an email informing me that the hotel swimming pool was under maintenance and that guests would need to use the pool at the neighboring Grand Mercure instead. However, during my actual stay, the swimming pool at the 4F Fitness Club was still available for use. The information was therefore somewhat inconsistent, although it did not negatively affect my stay. I also paid to use the sauna facilities. The area was clean and well maintained. The facilities consisted of one cold bath, one hot bath, and a dry sauna. There was no wet sauna or steam room, and I personally found the dry sauna temperature to be relatively mild. If the sauna is an important part of your stay, you may want to consider whether the facilities meet your expectations before paying the additional fee. Overall, the room itself was comfortable and spacious, and I was impressed by how quickly the staff responded when I reported the sensor issue. There were a few minor issues with the facilities and communication, but the stay was generally pleasant. A good hotel overall, just don't set your expectations too high.

Originally, I booked a hotel in Gangnam, but considering factors like shopping and sightseeing, I decided to switch to Voco Myeongdong at the last minute. Overall, I'm quite satisfied. In terms of service, from the front desk reception to the lounge, the swimming pool, and breakfast, every staff member was smiling and dedicated to providing excellent service. It was really good. For dining, the breakfast selection was extensive and the food tasted great. Enjoying a hot bowl of Vietnamese pho in the morning was very comforting. The lounge also had a good selection; happy hour offered three hot dishes, along with cold platters, desserts, drinks, and alcoholic beverages, all of high quality. The room was also quite satisfactory. It was well-equipped with all sorts of amenities. The first round of the mini-bar was complimentary every day, and the quality was decent. The smart toilet and bathtub were very convenient. There were also USB and Type-C chargers. The only minor issues were that the USB charging port seemed to be of poor quality and often disconnected. The 0.8m bed was a bit narrow, and there was a slight risk of falling off when turning over. Also, upon check-in, there were two bottles of shampoo and one conditioner in the shower, and I had to inform the front desk to get a bottle of body wash sent up. Furthermore, the swimming pool closes quite early, at 8:00 PM. The location is truly excellent. There's a subway station and several bus stops right downstairs. From the lounge, you can directly see Namsan Tower. Namdaemun Market is right across the street, and it's a direct walk to Lotte and Shinsegae Duty-Free Department Stores, as well as Myeongdong's main shopping street, making it very convenient for shopping. The hotel also has a GS25, Burger King, and coffee shops, making it incredibly easy to grab a bite or a drink. I would definitely choose this hotel again next time.

I stayed at this hotel because it was part of our convention package. I contacted them beforehand via email to arrange a combined stay without having to switch rooms in between, and they responded quickly. The room facilities were perfectly acceptable for a five-star hotel, but having to shower inside the bathtub was a bit inconvenient. If you have luggage, I recommend taking a taxi directly to the hotel. There's a huge hill on the way from Sinnonhyeon subway station, which is tiring even when you're empty-handed. It takes about 30 minutes to get to KSPO by express taxi, or just under an hour by regular taxi. In the evening, you can order from the hotel's 24-hour room service; the Margherita pizza was decent. Alternatively, there's a small street nearby with many restaurants open late, including Korean BBQ and izakayas, and even a Twosome Place coffee shop open until 2 AM, which is great for night owls.