Seoul Hotels with balcony

"This was not my first time staying here, but the service this time provided by Sophia is horrible. I checked in at 6:30-45pm that day. First Sophia just found 1 booking for me, then I told her I actually have 2 then she checked again and she found. Then said she offered me a room which upgraded, once I went up the room and I didn’t feel well, my ears were hurt might be because of the room pressure then I went down and requested if I can changed back my room type. Sophia just said to me all rooms are occupied and only corner room available. I was quite shocked because still have some groups behind me and wait for check-in but it’s fine maybe their room type is different. And she said one more corner room on sixth floor and I request changed to 6th floor, and Sophia said if I would like to change the text that I need to pay the upgrade fee. Huh??? What’s wrong with this situation? She offered me there a room available on sixth floor and then she said I need to pay the upgrade and at first she upgraded me. I told her I just need the type what I booked and no need any upgrade offer and she said all rooms are occupied. I asked what about you just mentioned the room on sixth floor? Sophia said oh sorry that was occupied too. Am I joke to you???? You didn’t check clearly beforehead? I don’t feel good with her attitude and she is working as a customer oriented industry needs to perform best service to customers. Her attitude comparing with others staff who worked there was not in standard. I appreciated for the service which provided by the manager and also the luggage helper and the housekeeper but not Sophia!!! I didn’t request any changes afterwards because she insisted my room just the one and only room available in the hotel that was so hilarious!!!"

"Recommended place: The location is excellent, with two subway lines nearby. However, Gaode Maps doesn't show the exits clearly, and it's particularly tricky to find the right exit when coming from the airport line. It's actually more convenient and closer to take the subway one more stop to Mapo Station on Line 5. It's very easy to get to places like Hongdae and Gwangjang Market by subway. Walking to the nearby Gongdeok market takes about ten minutes. Most restaurants open quite late. The area is bustling, with many restaurants and 24-hour convenience stores nearby, including quite a few trendy spots. There's a front desk staff member who speaks Chinese. I noticed many Chinese guests staying here. The service is average; perhaps they don't encourage eating in the rooms as they don't provide cutlery. If you buy food, remember to ask the store for disposable utensils. The bed is quite large. The cleanliness and quality of the bedding are average. Nowadays, all Korean hotels don't provide toothbrushes and toothpaste, so remember to bring your own or buy them at a convenience store. If you're out exploring all day and just need a place to sleep and eat at night, it's a decent option."

"I was very impressed with my stay! Even though I didn't meet the staff directly because it's a check-in system via camera and microphone, communication was smooth and they were very helpful. We arrived before check-in time, and the accommodation allowed us to shower first and store our luggage, which was very convenient for early arrivals. The room was clean, with complete facilities, and a good location with easy transportation. Overall, I felt it was good value for money. It's a shame I didn't get to try the breakfast. If I have a chance to come back to Korea, I would definitely be happy to stay here again 😊"

"I booked a triple room, and it was really good. The hotel is very clean, and the front desk staff speaks Chinese. It's a five-minute walk from the hotel to the subway. There are breakfast places in the alleys on both sides of the hotel. The earliest ones to open are in the alley directly opposite the hotel's main entrance; two of them open quite early, with customers already finishing up and leaving by 7:30 AM. They mainly serve soup dishes. If you walk straight out of the hotel's main entrance, cross the main road, and turn right, you'll find BHC fried chicken. On the left side, facing the hotel's main entrance, if you walk into the alley, there's Twotwo fried chicken, but it's closed on Sundays. Both of these fried chicken places are good. Take the hotel elevator to the first floor, exit, and turn left for a CU convenience store. Across the road, there's a GS25 convenience store."

"The hotel's location is super convenient, just a few minutes' walk to the subway station, Lotte Duty Free, and Cheonggyecheon Stream, with plenty of cafes and bakeries nearby. The staff were very helpful and communication was quick. The main entrance has stairs, and there's a small slope leading to the back entrance, but the signs aren't very clear, which can be a bit inconvenient if you're lugging suitcases. There was a used cotton swab on the carpet that hadn't been cleaned, but otherwise, the cleanliness was quite good."

"This was my first time staying at a hostel, and it was a really great experience. It's super close to the subway station, making it convenient to get anywhere. The location was also very easy to find; I spotted it just a few minutes after exiting the subway. The self-check-in process was seamless with multiple language options, so language wasn't an issue at all. They offer free breakfast on the 3rd floor. Most of my roommates were European. Although there's a rule against using hair dryers at night, when I arrived at midnight, some roommates were still showering and blow-drying their hair. The trash cans were also quite full. However, the overall environment was very clean, and the beds offered a lot of privacy. It's really suitable for a solo trip, and I'd definitely consider staying here again if I visit Seoul in the future."