Read genuine traveler ratings & reviews to find your perfect stay.
Posted onMay 19, 2026|Grand Deluxe Double City View
도연ChristineKimNot only it's world's 6th tallest building
It's Very well maintained, sparkling clean
Staffs had friendly welcoming, informative, kind and helpful
I didn't get to use Gym but swimming pool with lane on one side. Temperature was bit cold for my mom but I was okay .
Stayovers get to use Lounge service in their schedule hours
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Price per night from:€416
Posted onJun 24, 2026
BennoxI recently stayed at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan and had a wonderful experience overall. The hotel offers spacious, well-appointed rooms, excellent facilities, and a convenient location connected to Yongsan Station, making it an ideal choice for visitors to Seoul.
What truly made my stay memorable was the outstanding service provided by Amy from the Front Desk. As we were preparing to leave, we needed a vacuum cleaner to remove air from our airtight packing bags. Although this was an unusual request, Amy went above and beyond to assist us. She made an exceptional effort to locate a vacuum cleaner, checking with various departments until she was able to find one for us. Her dedication, resourcefulness, and willingness to help exceeded our expectations and reflected the hotel's strong commitment to guest satisfaction.
The rest of the staff were also professional, friendly, and attentive throughout our stay. The room was clean, spacious, and comfortable, and the hotel's facilities were well maintained.
The only downside during our stay was the pillows, which we found to be a little too soft and flat for our preference. Some guests may enjoy them, but we would have appreciated firmer pillow options for better sleeping comfort.
Overall, this was an excellent stay, made even more memorable by Amy's exceptional customer service. I highly recommend Grand Mercure Ambassador Hotel and Residences Seoul Yongsan and would be happy to stay here again on my next visit to Seoul.
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Price per night from:€265
Posted onJul 3, 2026
Zhubaogege
The room was great, located on the 23rd floor with a stunning lake view. When I booked, I selected a three-person meal option for two adults and one child. The price for a two-person meal and a three-person meal was different at the time of booking. However, upon arrival, the hotel informed me that one of the meals in my three-person package was a complimentary children's meal. Since my child is 13 years old, exceeding the 12-year age limit, they were not eligible for the free buffet breakfast, and I was asked to pay. To avoid disrupting our travel plans and mood, I paid for the meal. However, I find this explanation completely unacceptable. I purchased a three-person meal package, but at the hotel, it was treated as if I bought two meals and received one free. If I had known it was a complimentary meal from the hotel, why would I not just book the two-person meal package and save some money?! I urge Trip.com and the hotel to communicate and provide a satisfactory resolution.
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Price per night from:€292
Posted onJul 23, 2026|Business Deluxe Twin Room With Indoor Pool Access Only
Guest UserThe lobby is gorgeous and has a great style. The room isn't big, but I found it quite cozy, and it was very quiet at night, so I slept soundly. We booked a twin room, but the two beds were quite small, only about a meter wide each. We had two small children with us, and the front desk charged an extra 200 yuan or so per person per day, which I found quite unreasonable. If they had provided extra towels, toiletries, or even an extra duvet, or a small toy (without being asked), it would have felt like we were getting something for that value. But as it was, there was no difference compared to not paying, especially since even toothbrushes cost extra. As for cleanliness, don't scrutinize the details too much; a germaphobe would have to turn a blind eye. For example, the bathtub felt dirty to the touch, and there was hair wrapped around the faucet, but we probably wouldn't use it anyway, so don't dwell on it too much.
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Price per night from:€450
Posted onJun 15, 2026
Guest UserEverything else was top-notch and, in many ways, exceeded our experiences at other Four Seasons properties. However, one aspect we found disappointing was the strict minimum spending requirement per guest. We were traveling with children, yet regardless of their age, we were required to meet a minimum spend of approximately $150 per person to be seated at both the terrace restaurant and the Japanese restaurant. Even at the Italian restaurant, we felt pressured to order both appetizers and main courses for the children. While the food and service were excellent, these policies made dining with a family feel less welcoming and detracted from an otherwise outstanding stay.
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Price per night from:€698
Posted onAug 20, 2026|Superior Family Twin
JinlingbeiwangThe hotel's location is excellent. It's just a few minutes' walk to the left after exiting Hongik University Station Exit 1. Cross the street, and you're in the Hongdae shopping area, making it super convenient for dining, shopping, and browsing. We arrived at the hotel late at night, and the reception staff were polite and attentive. They explained the hotel services and asked if we wanted to use the pool, also specially mentioning that there might be slight noise from nearby construction after 8 AM (though we didn't actually notice any). The room was well-equipped (you need to bring your own toothbrush and toothpaste), the air conditioning worked great, and the space was sufficient. Our room was cleaned daily. It was a very pleasant experience and definitely worth recommending!
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Price per night from:€163
Posted onAug 20, 2026|1 Queen 1Single Premium City View
DubeibeiWhile Ctrip shows this hotel opened in 2024, it's likely an older hotel that's been rebranded or renovated. The facilities are a bit dated and the lighting is dim. However, its prime location is a big plus. The sandwiches at the TWO SOME cafe downstairs are delicious. You can walk directly to the hotel from Seoul Station by following the overhead walkway, and you even get a view of Namsan Tower. Namsan Hanok Village is also nearby and worth a visit.
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Price per night from:€180
Posted onJun 30, 2026
Guest User
The hotel's location is absolutely fantastic. There's a subway station and an airport shuttle stop right downstairs. The room was spacious and comfortable. While the facilities aren't brand new, they were spotless. The view from the window was great; it would be even more perfect if the window were a bit larger. The overall service was also excellent. I'll definitely choose this place again next time.
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Price per night from:€105
Posted onAug 15, 2026|Standard Twin Room
XueqiuairThe hotel's location is excellent. It's within walking distance to Myeongdong and Gwangjang Market, and both subway and bus stations are very convenient. There are also many convenience stores downstairs like CU, GS25, and 7-Eleven.
Hygiene: Although the hotel is a bit old, it was very comfortable to stay in. The room was quite spacious, with a separate toilet area and even a balcony. It was exceptionally clean. The water dispenser and ice machine in the hallway were a huge plus. What's more, you need to swipe your card not only for the elevator but also for the hallway, and then again to enter your room, which made me feel much safer. The only slight inconvenience was having to stand in the bathtub to shower.
Service: The hotel staff were all incredibly enthusiastic, whether it was during check-in, recommending local eateries, or helping to turn on the iron. Highly recommended!
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Price per night from:€118
Posted onAug 25, 2026|Standard Double Room
Guest UserGreat value for money and a fantastic location, just 200 meters walk from Myeongdong. The staff are all very kind, and the cleanliness is excellent. There are two handsome guys on staff who speak English, and one of them speaks a little Chinese. A deposit is required. The room is very clean and, though not huge, perfectly adequate. They provide a safe, and cleaning is done for consecutive stays. I always stay here when I visit Seoul. You can even see N Seoul Tower, and it's not noisy at all. The only minor downside is that the pillows are a bit soft.
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Price per night from:€115