Romantic Hotels in Sapa

"I seldom write negative reviews. Unfortunately, I have to do so this time. This hotel markets itself as 4-star, but 3.5-star is probably more appropriate. I booked a Family Room for 2 nights, and it felt like the family room hasn't been occupied for extended period. When we checked in, (1) TV was not working, (2) safe was faulty and couldn't be locked, (3) lamp by the bed was not working, (4) fridge was barely cold (staff explained that the power is weak. But the fridge was room temperature throughout our stay), and (5) the wardrobe door cannot be closed properly; the light from the wardrobe was kinda annoying at night when the lights were off. The family room has no window and the restroom has a musty smell. During our first night (April 2), we asked for an ice bucket at the reception - we collected it physically from a male staff who was on duty and who was visibly upset and was moderately shouting at guests who called the reception. Overall, the location is great. Staff (esp Mr Thomas) tried their best to fix the problems in our room. I walked past the other rooms facing the city and they looked more pleasant than the family room. However, I would advise AGAINST booking the family room (which is the most expensive room type). Again, I don't think it's a 4-star hotel, though the staff are commendable. I think the management should do something to rectify this problem as there are several negative reviews on the same observations. Thank you."

"Visited in week 1 of Feb 2026. I stayed in the dorm and had a really pleasant stay. The place and room is as described and as pictures in the listing. Therefore there is no need for me to upload photos. Great location with easy access to town, though it’s on a hill so I had to climb some stairs. My dorm room didn’t have a view, but the rooftop offers stunning views. If my budget allowed, I would go for a mountain-view room. The staff were extremely polite, friendly, and always helpful. Mega View also helped me arrange a day trekking - upload photos. My guide, Ms. Nini from Lao Chai village, was wonderful — she introduced and explained everything clearly, and was happy to share more whenever I had questions. Overall, a very enjoyable and well-organized stay!"

"I'm so thankful for the staff who took care of us on our stay from 14-17 December 2025. In particular I want to thank staff (Huong? I'm sorry if I am butchering your name) a lady who very kindly assisted us with a personal matter. Taking trouble and going the extra mile to make our stay safe, pleasant and enjoyable ☺️ The restaurant staff were also very friendly and accommodating. It was the first time we ate at a restaurant as a group and all orders were hits with not one miss. Only thing to mar the stay would be a leaking pipe in the bidet that soaked our floor mats but staff were quick to provide a stop gap to ensure our stay remained pleasant."