Featured facilities: Shared kitchen, Laundry service (on-site), Restaurant
Great
34 reviews
9.0/10
1 night
From €17
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9.6/10
Amazing
GGuest UserHotel de la Coupole - MGallery in Sapa stands out for its prime central location, making everything easily accessible. The service is consistently excellent, with attentive and professional staff who go out of their way to ensure a comfortable stay. The team is warm, friendly, and always ready to assist, creating a welcoming atmosphere. Breakfast is a highlight, offering a wide and high-quality selection to start the day right. Thoughtful touches like complimentary bottled water in the morning and evening add to the overall experience. The elegant indoor pool provides a relaxing space to unwind after exploring.
GGuest UserFrom the moment I arrived, this hotel exceeded all my expectations from luxurious rooms, elegant décor, plush bedding, and calming tones made for a perfect retreat. The room was spotlessly clean and the view from the balcony was speechless. Well-equipped wellness amenities, a serene spa with hot and cold jacuzzi, a huge steam room, sauna and a refreshing heated swimming pool over looking the mountains.
What truly set this stay apart was the hotel’s client ambassador Ms Alissa, a genuinely attentive professional who acted like a personal concierge throughout my stay who provides proactive updates on local tourist conditions and attend to my needs be it arranging for high tea and booking of spa services. Each day, I received timely briefings on weather patterns and conditions at nearby tourist spots. This insightful information helped me plan my outings with confidence. Last but not least, the GM, Steven Tan was so warm, ensuring the guest are comfortable during breakfast time. He is from Singapore by the way and had been running the resort for 8 years. Great job Steven!!
My overall experience (Excellent)
The hotel’s ambiance was welcoming and polished striking the ideal balance between luxury and comfort. The facilities made it easy to unwind, stay active, and explore the tourist place with confidence. The client ambassador’s attentive, almost personal-concierge approach elevated the stay from excellent to unforgettable. I left with wonderful memories and a strong sense of having experienced truly thoughtful hospitality and will surely come back again later this year to explore places that I have did not visit.
JJM travelsPositives:
Immaculate service. Very warm, welcoming, friendly and personalised experience. The team takes the time to speak to each and every guest, always greeting with a smile 💕
Laundry was USD4 /kg. Very nice strong smell for the detergent.
Great selection of food and wonderful ala carte breakfast buffet. Scrambled eggs were so so good! The beef soup as well 👍
Loved the house pets 💕
Location is great! Not too far from city, yet far enough for peace and quiet. Near the rice fields, amazing views and fresh air. Near the alpine coaster.
Massage was great too. A lil pricey but so convenient and worth it.
The overall vibe was fantastic and relaxing. Definitely coming back here again despite some of the negatives below.
Negatives:
Insects everywhere! On the bed too! No bed bugs, that's clean. But due to the location and how each house is built, tons of little flying insects. The mosquito net helps keep most of the insects off the bed so we kept it open over the bed.
Not so much privacy as the porch and tub had direct view of another room's porch.. Might have gotten exposed once or twice... we did ask for a private room but were placed right next to the pool deck.
The dining place mats were dirty and re-used. They ignored the dirty spots and just placed the utensil on the mats. I had to wipe my utensils clean and placed them over serviettes instead.
Too many steps 😅 we checked in after a 2d1n hike up Fansipan so our thighs were screaming with each step up and down within the Hotel compound.
Overall, definitely a 9.5/10 stay!
AAnonymous UserWe really enjoyed our stay in the hotel. Staff was friendly and helpful (especially Dua Lipa, she’s an absolute gem). Check-in and check-out were smooth. We had to change room as we booked different type of rooms for day 1 and day 2. The tranfer was smooth as we were out the whole day and the bags were moved to our new room. The rooms were clean and had all the amenities we needed. Breakfast spread was good too with fresh fruits and fresh breads. Location was perfect - right smack in the center, close to the train station to Fansipan as well as meeting point for our tours. Easy to catch a taxi, near eateries. Excellent hotel to stay while in Sa Pa.
Hotel near Sapa City Center, TT. Sa Pa 100% of visitors choose this area
Price per night from:€18
9.2/10
Great
Jjeaniosityhotel was beautiful. great view, spacious. had a fireplace, complimentary bottle of wine, bathtubs. not hard to get to city centre and there is a buggy service for transport within the resort. we had a great time!
HHazyzPros
- Smooth liaising with the hotel through WhatsApp/instagram & trip.com itself even before our trip, very responsive & helpful in answering our queries & concerns
- We arrived in Sapa early in the morning & appreciate that we're able to check in early
- The room was very clean & cozy
- Friendly receptionist that catered to our needs
- Excellent service with morning call & offer for bellboy service to carry our luggages up to the lobby when we had to check out much earlier
- Room cleanup service was quick but also unexpected, as we went for breakfast & came back to a cleaned room. It would be nice if laxsik had a door tag for us to indicate if we wanted 'room service' or not
- We had to check out quite early in the morning, laxsik offered to give us a complete set of takeaway breakfast with fruits, sandwiches & bottled water
Cons
- We stayed in the family bungalow with 2 bedrooms & bathrooms, there was no shower gel for one of the rooms & no conditioner for the other room, it would be great if both rooms had the same amenities
- Some tiles on the bathroom ceiling of house 10 were not intact completely hence it felt unsafe & cold air seeped in which turned the bathroom very chilly
Overall we had a pleasant stay at laxsik despite the view being blocked by the fog for most of our stay, the accommodations made up for it. Do take note that it is a 10-15mins drive to Sapa town so expect to pay 200,000 vnd for a taxi. The receptionist will help you book a driver if you aren't able to get a Grab from accommodations to town. Getting Grab from Sapa town to the accommodations was quite easy. The fireplace in the lodge is highly recommended if you are staying during the cold season! We thoroughly enjoyed the experience and warmed our hearts and bodies.
YYeh YI would like to express my heartfelt thanks to Sapa Passion Hotel and Spa. They say they aim to provide “a home away from home,” and they truly delivered on that promise.
From the moment we arrived in Sapa early in the morning, the staff kindly allowed us to check in early. After an overnight sleeper train, being able to rest a little before exploring Sapa was such a blessing. As soon as we entered the room, we were amazed by its spaciousness and cleanliness, and the clear view of the lake from our window was simply beautiful.
The receptionist also suggested several local activities for us, and although we couldn’t join due to the weather, we truly appreciated her thoughtful recommendations.
On our departure day, we took a night bus out of Sapa, and the hotel generously let us use their bathroom to freshen up before our journey. It made our departure so much more comfortable.
We felt genuinely cared for during our entire stay, and I sincerely recommend this hotel to anyone visiting Sapa.
KKattie HooArrived early into Sa Pa and requested for early check in. Needed to pay an extra 40,000 VD which was fine as it came inclusive of breakfast. However, from the moment the keycard was inserted into the slot, nightmare began. The power fused out and had to go down to the reception to request for assistance. Front desk staff were not helpful and kept saying the issue was resolved. But the power trip repeated for more than 4 times and with me going up and down before they finally had someone to check the room. So much for early check in. Room was damp, heater hardly function and bathroom can certainly improve in cleanliness. This was on day one. Day two, we decided to check out the breakfast and was again disappointed. I have never seen such a miserable spread and we were limited to only one bowl of noodles or if pancake serving. In any event, nothing great to be missed! And the saga of the power trip continues. Did I mentioned that on Day one, I have to endure an extremely cold bath as half-way through my bath with shampoo in my hair, hot water was no longer available. When we reached out to the team, we were told to wait for 15 mins for hot water to be restored. Can you imagine, standing stark naked with shampoo and bath gel on your body and to wait for 15 minutes in the cold? For the price that I paid for the room, it was definitely not worth it. The explanation from the hotel team for all these.. it's TET and we don't have technicians on site.
Although Mr Dao, the Hotel Manager seems friendly, obliging and apologetic, extended free transfer to the bus station the next day, it hardly made up for such a bad staying experience.
DDeeeeengdongIt’s quite far from the downtown area, and the road has a lot of steep slopes, so walking from the city center to the hotel is difficult.
However, it’s close to Cat Cat Village, making it easy to visit on foot, and you can even see part of the village from the hotel. ^^
I looked at all the hotels in Sapa with a swimming pool, and this one is definitely in the top three.
I also liked that they have shower facilities available after swimming or even after check-in/check-out.
AAnonymous UserThe hotel is located in a strategic location, within an 10 minute walking distance (upslope is expected) of the Sapa Station (Sun plaza).
The room is spacious, and the cleanliness is top-notch. The shower has strong water pressure and a stable temperature.
The staff were extremely helpful. They can speak English very well. The hotel breakfast has different selections and live stations (eg., fried egg, omelette, pho noodle). They served the breakfast from 6.30am to 9.30am at 5th floor, which is next to the hotel lobby.
We got a mountain view room and you can really see the nice view when there is not foggy. We don’t hear any noise from the street and the environmental within the hotel is quiet and peaceful.
We arrived at Sapa in the early morning (6am) and there is no room available for check-in. Therefore, we waited until 12pm and it was lucky that the staff allowing us early check in without extra charges. I also put a remark that it’s my husband birthday and the staff prepared a waffle cake and send to our room once we have checked in. Appreciated for the special arrangement and I would sincerely thank you the staff who really attentive to every notes from the guests.
Overall, I would highly recommend this hotel because of its clean environment, great hospitality, and friendly staff.
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