Sapa Hotels with balcony

Really enjoyed our stay here! The hotel is beautifully designed — Bensley really created a masterpiece right in the heart of Sapa. Loved all the little details, the beautiful pool and the cosy atmosphere. The breakfast also offered a wide spread of selections. The service was also genuinely top-notch and everyone was so warm and attentive. Definitely one of our favourite stays in Sapa!

Everything in the room was well-equipped and convenient. The staff were friendly, helpful, and even upgraded our room. There were many guests staying, and the breakfast offered a good variety. There's a fitness room, a swimming pool, and a bar.

Azure Sapa Hotel has one of the better locations I found while planning my whole trip, despite reviews from others to book a better and luxury ones in the Sa Pa centre. We chose somewhere that is slightly further away from the city centre. The staff in Azure Sapa Hotel were very patient with us when we reached early and told us rooms would be ready before afternoon starts so we could have a rest, they were always smiling and nodding their head as a sign of respect when we enter the hotel. The views from the room were exceptional, we could see the sunrise, clouds and mountains when we woke up during our trip (provided you travel there at the the fortunate period). The only thing that needs to be improved would be the air-conditioning unit that keeps turning on and off during out stay where we have to change the mode to get the room cool.

Our group of four found our stay at Azalea Sapa Hotel truly exceptional, from the moment we booked two rooms. The service was impeccable from the outset; staff promptly assisted with our luggage, offered complimentary warm tea, and ensured a seamless check-in process. The rooms themselves were a picture of cleanliness, spaciousness, and pristine comfort. One of our rooms even offered a breathtaking valley view, though inclement weather regrettably limited our enjoyment of it. A personal highlight was the thoughtful provision of toiletries, particularly the ample tissue paper and the diverse selection of towels—body, face, and hand. Both rooms boasted reliable hot and cold showers with consistently strong water pressure. While the breakfast buffet may not have offered the vast variety found in some other establishments, the Pho was an absolute revelation. It became a daily eagerly anticipated delight, largely thanks to the wonderfully warm and kind lady who meticulously prepared it and, as a bonus, cooked excellent eggs. A minor observation, perhaps, is that for extended stays, the breakfast selection might eventually feel somewhat repetitive, yet its overall quality remained consistently high. Unfortunately, the cold and rainy weather prevented us from experiencing many of the hotel's amenities, including the pool. However, I did manage to utilize the gym. Though somewhat minimalist, it offered a comprehensive full-body workout with fairly new and meticulously maintained equipment. A true bonus was the ability to exercise while soaking in the majestic mountain views and a captivating sea of clouds. A slight discrepancy was noted regarding outdated information; a pamphlet mentioned a 4 PM tea break, which, upon inquiry, was no longer offered. They also offer a massage, sauna, and jacuzzi but we were not able to try them. The hotel's location is highly convenient, offering easy access to Sun Plaza and a host of iconic spots and cafes. It's worth noting that the hotel sits on an uphill slope, and the shortcut to Sun Plaza involves a few flights of stairs, which might pose a challenge for some guests. Nonetheless, a nearby mini-mart provides convenient access to essentials, beverages, and snacks. In conclusion, despite enduring a storm and adverse weather throughout much of our Sapa visit, the Azalea Sapa Hotel and its dedicated staff transformed what could have been a dreary experience into one of comfort and genuine satisfaction. We wholeheartedly recommend this establishment.

Wonderful hotel with very charming, secluded cabins nestled in the mountains. We arrived before check-in time, and our room was already ready, so they let us check in early without any extra charge. The hotel also has a fantastic cafe with a very friendly bartender. Make sure to try the white coffee!

The night front desk staff's English wasn't very good, and it took a lot of effort to communicate, which was really exhausting. Both male receptionists had some communication issues. Initially, they said the hotel was full and I couldn't check in early. Then they asked how much I was willing to pay for an early check-in. I told them a price, which they didn't accept, and then one walked off to handle breakfast, leaving me stranded for about half an hour. After another staff member came on duty, I paid the fee and was told the room needed to be checked out by 12 PM. I quickly went up to freshen up and pack, only to be told at 12 PM, after checking into my pre-booked room, that the room I was already in *was* my booked room and I didn't need to check out... It was a long and confusing ordeal until a female staff member finally explained everything clearly, making me realize it was indeed my reserved room all along. The breakfast was mediocre, and the fruit wasn't fresh. Besides the great location, everything else was just average. I'm actually not even sure if the room I stayed in was the room type I booked, because there was no garden view, only a wall... I suspect they might have given me a cheaper room type, but there's no way to know for sure.

Cleanliness, decor, and the view were all excellent. One of the staff members spoke English, helped with luggage, and I could store my bags. The central location was also great, everything was within walking distance, perfect for a city walk. Awesome!

We had a wonderful stay at this hotel and truly enjoyed the experience. The staff were warm, welcoming, and very helpful from check-in to check-out. Breakfast every morning was delicious with a good variety of options, and we really enjoyed starting our day there. The view from the hotel was also beautiful and made our stay even more relaxing. We were especially grateful for the kind surprise of a complimentary one-night upgrade from our Superior Room to a Suite Room. It was a lovely gesture and made our stay feel even more special. Thank you for the excellent hospitality and memorable experience. We would definitely love to stay here again and highly recommend this hotel to others.

We had a truly fantastic stay at the Homestay. The room offered an incredibly beautiful panoramic view, and the family was super friendly. We were even invited to join them for dinner one evening and had a really fun night. The owner also offered us various tours we could book through him. The breakfast was excellent, there was hot water in the bathroom, and the duvets were nice and warm, making it perfect even on cold nights.

Location wise. Spacious room. Aircon needs some cleaning i guess No receptionist. But the owner/manager their is really kind and helpful.