Mountain view Hotels in Sapa

A Truly Heartfelt Stay — Hospitality That Felt Like Home ❤️ Our stay here was genuinely one of the most memorable parts of our Vietnam trip. The hospitality was simply top-notch. From the very first interaction, everyone was incredibly warm, friendly, polite, and accommodating. We mentioned that we were on our honeymoon, and they went above and beyond to make us feel special. They arranged complimentary honeymoon decorations for us and even offered us a complimentary discount on our honeymoon massage. These thoughtful gestures meant so much to us and made our stay even more memorable. What stood out the most, however, was how genuinely helpful and caring they were. They were always available whenever we needed anything. We would simply send a message, and they would take care of it. There was never a hesitation or a feeling that we were bothering them. Everything was handled with such warmth and kindness. One of our most special memories was actually when we were leaving. The owner/manager personally asked us to sit with him, and we spent some time talking together. We took a photo, he offered us some fresh fruit, and even made us tea. His wife was equally warm and accommodating. That moment felt so personal and homely — it honestly didn’t feel like we were staying at a hotel; it felt like we were being hosted by people who genuinely cared about us. There are stays where you remember the room, the location, or the facilities. And then there are stays where you remember the people. This was definitely the latter. Thank you for making our honeymoon stay in Sapa so warm, comfortable, and memorable. Your kindness and hospitality will genuinely stay with us for a long time. ❤️ Highly, highly recommended! If you’re visiting Sapa, don’t hesitate to stay here. The warmth of the people alone makes it worth it.

A perfect place for retreat in Sapa. Nice environment with friendly staff and delicious food. Trekking tour is provided, visiting villages with 6hours walk is so much fun! The view from our room is amazing, one of the best hotel i stay with peaceful balcony for my morning yoga routine. I love this place so much and i will definitely come back again!

Our group of four found our stay at Azalea Sapa Hotel truly exceptional, from the moment we booked two rooms. The service was impeccable from the outset; staff promptly assisted with our luggage, offered complimentary warm tea, and ensured a seamless check-in process. The rooms themselves were a picture of cleanliness, spaciousness, and pristine comfort. One of our rooms even offered a breathtaking valley view, though inclement weather regrettably limited our enjoyment of it. A personal highlight was the thoughtful provision of toiletries, particularly the ample tissue paper and the diverse selection of towels—body, face, and hand. Both rooms boasted reliable hot and cold showers with consistently strong water pressure. While the breakfast buffet may not have offered the vast variety found in some other establishments, the Pho was an absolute revelation. It became a daily eagerly anticipated delight, largely thanks to the wonderfully warm and kind lady who meticulously prepared it and, as a bonus, cooked excellent eggs. A minor observation, perhaps, is that for extended stays, the breakfast selection might eventually feel somewhat repetitive, yet its overall quality remained consistently high. Unfortunately, the cold and rainy weather prevented us from experiencing many of the hotel's amenities, including the pool. However, I did manage to utilize the gym. Though somewhat minimalist, it offered a comprehensive full-body workout with fairly new and meticulously maintained equipment. A true bonus was the ability to exercise while soaking in the majestic mountain views and a captivating sea of clouds. A slight discrepancy was noted regarding outdated information; a pamphlet mentioned a 4 PM tea break, which, upon inquiry, was no longer offered. They also offer a massage, sauna, and jacuzzi but we were not able to try them. The hotel's location is highly convenient, offering easy access to Sun Plaza and a host of iconic spots and cafes. It's worth noting that the hotel sits on an uphill slope, and the shortcut to Sun Plaza involves a few flights of stairs, which might pose a challenge for some guests. Nonetheless, a nearby mini-mart provides convenient access to essentials, beverages, and snacks. In conclusion, despite enduring a storm and adverse weather throughout much of our Sapa visit, the Azalea Sapa Hotel and its dedicated staff transformed what could have been a dreary experience into one of comfort and genuine satisfaction. We wholeheartedly recommend this establishment.

Wonderful hotel with very charming, secluded cabins nestled in the mountains. We arrived before check-in time, and our room was already ready, so they let us check in early without any extra charge. The hotel also has a fantastic cafe with a very friendly bartender. Make sure to try the white coffee!

The night front desk staff's English wasn't very good, and it took a lot of effort to communicate, which was really exhausting. Both male receptionists had some communication issues. Initially, they said the hotel was full and I couldn't check in early. Then they asked how much I was willing to pay for an early check-in. I told them a price, which they didn't accept, and then one walked off to handle breakfast, leaving me stranded for about half an hour. After another staff member came on duty, I paid the fee and was told the room needed to be checked out by 12 PM. I quickly went up to freshen up and pack, only to be told at 12 PM, after checking into my pre-booked room, that the room I was already in *was* my booked room and I didn't need to check out... It was a long and confusing ordeal until a female staff member finally explained everything clearly, making me realize it was indeed my reserved room all along. The breakfast was mediocre, and the fruit wasn't fresh. Besides the great location, everything else was just average. I'm actually not even sure if the room I stayed in was the room type I booked, because there was no garden view, only a wall... I suspect they might have given me a cheaper room type, but there's no way to know for sure.

Cleanliness, decor, and the view were all excellent. One of the staff members spoke English, helped with luggage, and I could store my bags. The central location was also great, everything was within walking distance, perfect for a city walk. Awesome!

Pros - Smooth liaising with the hotel through WhatsApp/instagram & trip.com itself even before our trip, very responsive & helpful in answering our queries & concerns - We arrived in Sapa early in the morning & appreciate that we're able to check in early - The room was very clean & cozy - Friendly receptionist that catered to our needs - Excellent service with morning call & offer for bellboy service to carry our luggages up to the lobby when we had to check out much earlier - Room cleanup service was quick but also unexpected, as we went for breakfast & came back to a cleaned room. It would be nice if laxsik had a door tag for us to indicate if we wanted 'room service' or not - We had to check out quite early in the morning, laxsik offered to give us a complete set of takeaway breakfast with fruits, sandwiches & bottled water Cons - We stayed in the family bungalow with 2 bedrooms & bathrooms, there was no shower gel for one of the rooms & no conditioner for the other room, it would be great if both rooms had the same amenities - Some tiles on the bathroom ceiling of house 10 were not intact completely hence it felt unsafe & cold air seeped in which turned the bathroom very chilly Overall we had a pleasant stay at laxsik despite the view being blocked by the fog for most of our stay, the accommodations made up for it. Do take note that it is a 10-15mins drive to Sapa town so expect to pay 200,000 vnd for a taxi. The receptionist will help you book a driver if you aren't able to get a Grab from accommodations to town. Getting Grab from Sapa town to the accommodations was quite easy. The fireplace in the lodge is highly recommended if you are staying during the cold season! We thoroughly enjoyed the experience and warmed our hearts and bodies.

I would like to express my heartfelt thanks to Sapa Passion Hotel and Spa. They say they aim to provide “a home away from home,” and they truly delivered on that promise. From the moment we arrived in Sapa early in the morning, the staff kindly allowed us to check in early. After an overnight sleeper train, being able to rest a little before exploring Sapa was such a blessing. As soon as we entered the room, we were amazed by its spaciousness and cleanliness, and the clear view of the lake from our window was simply beautiful. The receptionist also suggested several local activities for us, and although we couldn’t join due to the weather, we truly appreciated her thoughtful recommendations. On our departure day, we took a night bus out of Sapa, and the hotel generously let us use their bathroom to freshen up before our journey. It made our departure so much more comfortable. We felt genuinely cared for during our entire stay, and I sincerely recommend this hotel to anyone visiting Sapa.

hotel was beautiful. great view, spacious. had a fireplace, complimentary bottle of wine, bathtubs. not hard to get to city centre and there is a buggy service for transport within the resort. we had a great time!

We had a truly fantastic stay at the Homestay. The room offered an incredibly beautiful panoramic view, and the family was super friendly. We were even invited to join them for dinner one evening and had a really fun night. The owner also offered us various tours we could book through him. The breakfast was excellent, there was hot water in the bathroom, and the duvets were nice and warm, making it perfect even on cold nights.