Best London Hotels

"Start with the good: the staff was very nice, the capsule comfortable (great bed) and I was lucky to get a quiet room of respectful people. And the bad: the worst thing is the showers. Aside from being crammed, the button push lasts 5-6 seconds (counted), which means you're constantly pushing and getting a mix of cold or scalding how water. Please fix your showers! It was also clogged and flooded quickly. I think the toilets/shower areas could use cleaning more often. There is no public space, tables, etc. at all, you come here just to sleep or rest in your capsule. Better than what most other hostels offer (some not even having curtains!) and a better night sleep for sure, but no mingling. Also not much space for shoes or luggage, and certainly no safe lockers. It could be so much better if they had made some space for this. Would also be nice to be able to pick top/bottom bunk: being on the bottom I was woken up by banging/dropping items/etc. by the guest above me. Overall good, better than most in the area, but it could easily be better still :)"

"Upon arrival at Terminal 4, take the escalator up to Level 2 (Departures) and follow the signs to the hotel. The exit is via a skybridge, and it's only a few minutes' walk. The Crowne Plaza and Holiday Inn are housed in the same complex. The hotel rooms feature laminated glass windows, providing excellent sound insulation, allowing you to enjoy views of planes taking off and landing nearby without the noise."

"It has very good location. Very central. Walki g distance to Buckingham palace, big ben and other tourist destinations. Clean pillows and blankets. Towels, you have to pay extra charge. However, if you're tall, you cannot stretch your feet. No daily room clean up service so our trash piled up. I have an Indian roommate that snores so loud and shakes his feet as habit. Well, that's hostel and steel bunk beds. Reasonable price thou. Overall, good for in and out stay."

"It is a typical 4+ level hotel, modest decoration but does not look old fashion yet. Spacious, clean, bright and tidy room. Everything like desk, TV, mirrors, and bathroom iis surprisingly big in Europe, at this price level. Even the shampoo and body wash are jumbo sized. Tap and shower glass door need some maintenance. Huge basin countertop, good to put everything on. Some adjacent rooms can be connected to create a family room. The staff are polite and friendly."

"Well on arrival we was greeted y the staff on Reception with a smile, We was given our room keys to room 114.The rooms were clean and lovely and tidy plus couldn't ask for more. One thing we was sad about and that was the Restaurant,we had asked for a table for 2 and was asked if we had booked a table which we said no. Then to our shock we was told but we could order our food off the menu from the restaurant in the bar area. My wife sat down as she's disabled and I went to the bar to order some drinks. I asked for some menus and the young man behind the bar who was talking to his colleagues about his personal life said he will bring some to the table. 15 minutes later a young lady brought our drinks, and we asked her if she could bring us a menu which she did. I had asked ger to come back in 5 minutes so we could look at the menu, 20 minutes later no sign of the staff where I had to go to the bar and asked if I could order some food and the young man said someone will come over. The young lady came over and took the order.Then we was given cutlery which was stained with food and disgusting 15-20 minutes or so later the starters came Then the main courses. Now if I wanted to sit in the bar and pay over a £125:00 for a meal and get the service I would expect I would pay that money no matter what but I could have sat in the restaurant comfortably with my wife enjoying the evening in a lovely atmosphere but I would have rather gone across the road to the pub or a restaurant down the high street and got a much better service, rather then having some ***** leaning over the chair behind me facing our table where he was a foot away from myself as I'm eating.im not one that's rude but the hotel needs to know this"

"The hotel is obviously new and very clean. Like mentioned in previous reviews, there is an issue with the shower. The button just wouldn’t press untill you hit it. Was annoyed with the cleaner nocking on the door twice, waiting for me to leave one hour before the checkout time. Other than that the experience is very nice. The hotel is based literally few steps away from the Underground station (Zone 4). Excellent breakfast for £10."

"This was our second stay at The Ark Hotel in London, and once again, it exceeded all expectations. The service was absolutely amazing—staff were friendly, attentive, and made us feel truly welcome from the moment we arrived. The entire hotel is spotless, and the rooms are not only clean but incredibly comfortable—the beds are some of the comfiest we’ve ever slept in! We chose to stay here again because it’s conveniently located near the O2 Arena—we were in London to see an artist perform there during our visit, and the hotel made everything so easy and accessible. The location is perfect for exploring the city, and the amenities are top-notch. We especially loved relaxing in the swimming pool, jacuzzi, steam room, and sauna—such a treat to have those available right at the hotel. We were impressed during our first visit, and this second stay just confirmed that The Ark Hotel is a gem. We’ll definitely be staying here again on our next trip to London! Highly recommend!"

"Everything was amazing!! Kind staff, nice clean rooms with everything you may need during your stay (toiletries, hair dryer, clothing iron, water boiler....). Breakfast was very tasty, they even provide you with grab&go bags for food. Even though the hotel is quite far from central London, it is very well connected with a railway so the location itself isn't that much of a problem. Incredible value for the price, I am genuinely impressed."

"Although a little far from the centre of London, the short walk to the Ilford station makes up for it. Overall 3 stars match the hotel, but I would overall give it a 4/5 as breakfast was complementary for our entire 3 night stay. They helped with anything we needed, and made us feel comfortable, even the cleaners were helpful. If looking for an affordable stay, this is where I would choose."