CityNote Xinuo Hotel (West Lake, Hangzhou)
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1 room, 2 adults, 0 children
All properties in Hangzhou
CityNote Xinuo Hotel (West Lake, Hangzhou)
No. 407 Wulin Road, Gongshu District, Hangzhou, Zhejiang, China
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We Price Match
Last booked 2 mins ago
China travel essentials
Easy to reach
Translation tools
Varied breakfast
Great views
Lots to doAmenities
Hiking
Gym
Public parking
24-hour front desk
Luggage storageFree
Bar
Restaurant
Cafe
All amenities
Property Description
CityNote Hotel is NEO’s own brand,Positioned in the urban life circle brand，focusing on curious, savvy and sensitive new generation groups, we convey the upward power of the city with the concept of connection, care and creativity, convey the appearance level and earth style of the hotel, and provide travelers with a community lifestyle experience that is independent of the city and can relax physically and mentally.
CityNote Hotel (Hangzhou Wulin Square Branch) is located in the bustling Wulin business district, located in Hangzhou's "tide street" Wulin Road (currently being built into a boutique international district), about 300 meters from Wulin Gate subway station, about 200 meters from Wulin Civil Aviation Ticket Office, about 1 km from West Lake Scenic area and Hubin Pedestrian Street, convenient shopping and play. Ideal for business travelers. The hotel incorporates a variety of elements in its design to extend life to the community, with an active social atmosphere, where you can spend time and enjoy life at any time. The hotel focuses on multi-level humanized service, with minibar, cafeteria, self-service laundry area, gym and so on. Room built-in intelligent system, free WIFI, safe, bathtub, intelligent system and other facilities, easy to sleep a night. "To meet the small and beautiful necessities of travel."
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9.3/10
Great location and service. A great place to stay in Hang Zhou.
All 1,871 reviews
Surroundings
Metro: Wulinmen
(400m)
Metro: Wulin Square
(820m)
Airport: Hangzhou Xiaoshan International Airport
(29.9 km)
Train: Hangzhou Railway Station
(5.0 km)
Train: Hangzhou East Railway Station
(8.1 km)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Comfortable Room
1 Double bed
18-20m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Cleaning tools
Check Availability
4
Boutique Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Cleaning tools
Check Availability
9
Sinostrawberry Music Star Family Room (bathtub+smart Speaker+zero Pressure Mattress)
2 Queen bed
50m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
10
Guestroom (2 Beds).
2 Single bed
25m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Cleaning tools
Check Availability
8
Deluxe Queen Room
1 Queen bed
28m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Cleaning tools
Check Availability
5
Guestroom (Double Bed).
1 Queen bed
25m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Cleaning tools
Check Availability
8
Xi Nuo Tai Di Zhen Cang Xing Pin Big Bed Room
1 Queen bed
25m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Cleaning tools
Check Availability
10
Guestroom (Double Bed)..
1 Queen bed
30m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Cleaning tools
Check Availability
9
Guestroom - Double Occupancy (Double Bed)
1 Queen bed
30m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Cleaning tools
Check Availability
11
Sinoe Strawberry Music Star Big Bed Room (bathtub+smart Speaker+zero Pressure Mattress)
1 Queen bed
50m² | Floor: 7-8
Skylight
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
9.3/10
Very Good
1,871 reviews
- Cleanliness9.3
- Amenities9.2
- Location9.3
- Service9.4
Average for similar properties in Hangzhou
Review summary
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Location: Highly praised for proximity to subway stations , Wulin Night Market , West Lake , shopping areas, and dining options.(based on 527 reviews)
eihsane
May 21, 2025
Loved this hotel. Staff was friendly and got upgraded freely. The room was spacious and the clean. The best comfortable. The location is really great. Nearby, you have a subway station but also many stores and cafes. I highly recommend this place.
Guest User
June 19, 2025
Cozy hotel, nicely decorated with friendly service. The hotel is at a bend where most didi/taxi didn't want to turn in but not a big problem. There is a bus stop nearby which takes us to West Lake, Shopping areas. There hotel is surrounded by a number of hipster bars/coffee places around the area which made it a nice place to chill. There are some small shops around, pharmacies. Wulin Night market was not too far away but honestly not the best night market I've seen (think university fun fair project) the breakfast was just so-so for us, but we did see other travellers enjoying it a lot.
Guest User
September 22, 2025
I wanted to upgrade my room, which due to the language barrier seemed to be a big ask... after some frustration and some time they managed to get it done thanks to Mr. 何志刚, who was very quick, solutions oriented and professional.
The room itself was very nice and clean.
Anonymous User
April 5, 2025
Great location and service. A great place to stay in Hang Zhou.
Marcusyeo
June 19, 2025
A very nice and comfortable place for family of 5 to stay. The hotel location is very quiet but there are plenty options of food choices.
Guest User
June 8, 2025
The staff is very helpful and responsive. My room motorized curtain stuck, could not fully close. The female receptionist attended to fix the issue at late despite despite of lacking of maintenance personnel. Location is close to HZ Westlake, abt 20-25mins by walk, 10-20mins by cab (depending on traffic). Room is 2-queen beds with loft. It has 2 toilets with 1 modern bathtub. Very comfortable stay. The staircase is a bit steep, but manageable. It is a few building away from main road Wuling road. That is fine on normal day, but it will be a bit troublesome on rainy day, especially with luggage. Have to wheel luggage to main road under rain.
Guest User
October 29, 2024
The receptionist ( work number 52) was super hostile, she helped us to buy a local bus ticket to wuzhen which we cannot due to lacking of chinese ID. The hotel is very clean, warm and comfortable, they even gave us a small welcome gift.
5 star hotel, difinitely would come again.
abc.chan
June 23, 2025
Excellent hotel room , great friendly pleasant service.
Polite staff.
Very happy and will go again
Local very central and close to many sites.
Services & Amenities
Most popular amenities
Hiking
Gym
Public parking
Additional charge
24-hour front desk
Luggage storage
Free
Bar
Restaurant
Cafe
Taxi booking service
Secretarial services
Wake-up call
Wi-Fi in public areas
Free
Laundry room
Gym
Bar
Restaurant
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available Off-site parking. Reservation not possible
Public parking
Additional charge
Transportation
Taxi booking service
Business services
Secretarial services
Postal service
Fax/copying service
Free
Front desk services
24-hour front desk
Translation tools available
Lockers available
Concierge service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Food & drink
Cafe
Bar
Lobby bar
Public areas
PA and sound system
Non-smoking floor
Elevator
Shared kitchen
No smoking in public areas
Smoking area
Health & wellness
Gym
Hiking
Cleaning services
Laundry service (off-site)
Clothes dryer
Laundry room
Laundry service (on-site)
Facilities for children
Children's bathrobes
Children's slippers
Children's toothbrushes
Accessibility
Handrails on stairs
Visual alarm devices in hallways
Stair-free main entrance
Safety & security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
CuisineChinese
StyleSet menu
Opening hours[Mon - Sun] 07:30-11:00 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children over 1.2m in height | CNY 10.00 (approx. €1.22) per person |
Adult | Set menu:CNY 18.00 (approx. €2.20) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2019
- Number of Rooms: 47
Phone:+86-571-88136896
CityNote Hotel is NEO’s own brand,Positioned in the urban life circle brand，focusing on curious, savvy and sensitive new generation groups, we convey the upward power of the city with the concept of connection, care and creativity, convey the appearance level and earth style of the hotel, and provide travelers with a community lifestyle experience that is independent of the city and can relax physically and mentally.
CityNote Hotel (Hangzhou Wulin Square Branch) is located in the bustling Wulin business district, located in Hangzhou's "tide street" Wulin Road (currently being built into a boutique international district), about 300 meters from Wulin Gate subway station, about 200 meters from Wulin Civil Aviation Ticket Office, about 1 km from West Lake Scenic area and Hubin Pedestrian Street, convenient shopping and play. Ideal for business travelers. The hotel incorporates a variety of elements in its design to extend life to the community, with an active social atmosphere, where you can spend time and enjoy life at any time. The hotel focuses on multi-level humanized service, with minibar, cafeteria, self-service laundry area, gym and so on. Room built-in intelligent system, free WIFI, safe, bathtub, intelligent system and other facilities, easy to sleep a night. "To meet the small and beautiful necessities of travel."
Frequently Asked Questions
What’s the cancellation policy at CityNote Xinuo Hotel (West Lake, Hangzhou)?
The cancellation policy at CityNote Xinuo Hotel (West Lake, Hangzhou) depends on your room type and booking terms.What’s the cancellation policy at CityNote Xinuo Hotel (West Lake, Hangzhou)?
What are the check-in and check-out times at CityNote Xinuo Hotel (West Lake, Hangzhou)?
Check-in at CityNote Xinuo Hotel (West Lake, Hangzhou) starts from 14:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at CityNote Xinuo Hotel (West Lake, Hangzhou)?
Is breakfast available at CityNote Xinuo Hotel (West Lake, Hangzhou)?
Yes, CityNote Xinuo Hotel (West Lake, Hangzhou) provides breakfast. Options include Chinese. Is breakfast available at CityNote Xinuo Hotel (West Lake, Hangzhou)?
Are pets allowed at CityNote Xinuo Hotel (West Lake, Hangzhou)?
No, pets are not allowed at CityNote Xinuo Hotel (West Lake, Hangzhou).Are pets allowed at CityNote Xinuo Hotel (West Lake, Hangzhou)?
Does CityNote Xinuo Hotel (West Lake, Hangzhou) have a restaurant on-site?
Yes, CityNote Xinuo Hotel (West Lake, Hangzhou) features an on-site restaurant serving Chinese cuisine.Does CityNote Xinuo Hotel (West Lake, Hangzhou) have a restaurant on-site?
How do I get to CityNote Xinuo Hotel (West Lake, Hangzhou) from the nearest airport?
The nearest airport is Hangzhou Xiaoshan International Airport, located about about 49 mins from hotel by car (29.9 km) away.How do I get to CityNote Xinuo Hotel (West Lake, Hangzhou) from the nearest airport?
Does CityNote Xinuo Hotel (West Lake, Hangzhou) offer airport transfer services?
No, CityNote Xinuo Hotel (West Lake, Hangzhou) doesn’t offer airport shuttle or transfer options.Does CityNote Xinuo Hotel (West Lake, Hangzhou) offer airport transfer services?
About This Property
| Nearest Airport | Hangzhou Xiaoshan International Airport |
|---|---|
| Distance to Airport | 29.85KM |
| Nearest Train Station | Hangzhou Railway Station |
| Distance to Train Station | 5KM |
| Nearest Subway Station | Wulinmen |
| Distance to Subway Station | 0.4KM |
| Average Price From | EUR76 |
| Hotel Star Rating | 3 |