Ren He Hotel
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1 room, 2 adults, 0 children
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Ren He Hotel
No. 7 of 4-Star Select Hotels in Hangzhou
No. 86 Youdian Road, Shangcheng District, Hangzhou, Zhejiang, 310006, China
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We Price Match
Last booked 4 hrs ago
China travel essentials
English-speaking staff
Easy to reach
Airport pick-up available
Most card payments acceptedGreat viewsShow more
Amenities
GymFree
Public parking
EV charging station
Priority airport pick-up
24-hour front desk
Luggage storageFree
Library
Restaurant
All amenities
Property Description
Hangzhou Xuanhe Renhe Hotel is located in the commercial circle of Hubin pedestrian street on the Bank of Xizi lake, adjacent to the West Lake scenic area. It's only a two minute walk to the West Lake, and only about 400 meters away from exit C of longxiangqiao station of Metro Line 1.
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9.4/10
We enjoyed our stay. The room is clean and the service is great!
All 9,132 reviews
Surroundings
Metro: Longxiangqiao
(310m)
Metro: Ding'an Road
(980m)
Airport: Hangzhou Xiaoshan International Airport
(28.5 km)
Train: Hangzhou Railway Station
(2.5 km)
Train: Hangzhou East Railway Station
(10.4 km)
Landmarks: Jixian Pavilion
(230m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
2
King Room With Panoramic View Of West Lake
1 Queen bed
25-30m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Family Suite (Terrace)
1 King bed and 1 Single bed
45m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
3
Deluxe Queen Room
1 Queen bed
23-25m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
1
Guestroom (2 Beds)
2 Single bed
20-25m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
1
Discount Family Room
1 Queen bed and 1 Single bed
30-40m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Check Availability
3
Elegant Business Double Bed Room (Building No.2, Inner Window)
1 Queen bed
21-25m² | Floor: 2-4
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Check Availability
5
West Lake connected room
2 Single bed and 1 King bed
60m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
2
Manlv Twin Room
2 Single bed
23-25m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Check Availability
Deluxe Suite
1 King bed
55m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
2
West Lake Parent-child Room
1 Single bed and 1 Queen bed
30m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
2
Deluxe Standard Room
2 Single bed
30m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
Deluxe Parent-child Room
2 Single bed and 1 King bed
60m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
4
West Lake Terrace Family Suite
1 Queen bed and 2 Single bed
45m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Check Availability
2
Family Room With View
1 King bed and 1 Single bed
30m² | Floor: 4-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
5
Octonauts Family Room
1 Single bed and 1 Queen bed
30m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Check Availability
4
Jing Family Room (Building No.2)
1 Single bed and 1 Queen bed
40m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
1
Guestroom (Double bed) (Special promotion)
1 Queen bed
23-25m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
2
Queen Room
1 Queen bed
25m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
Guestroom - Double Occupancy (Double bed)
1 Queen bed
21-25m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
5
Jing Twin Room (Building No.2)
2 Single bed
27-30m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
3
Game Queen Room
1 Queen bed
21-25m² | Floor: 2-3
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Check Availability
6
Business Room (Double Bed) (No Window)
1 Queen bed
20-22m² | Floor: 2-4
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Check Availability
Hide Room Types
Guest Reviews
9.4/10
Outstanding
9,132 reviews
88 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 1 month.
- Cleanliness9.4
- Amenities9.2
- Location9.4
- Service9.5
Average for similar properties in Hangzhou
Review summary
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Convenience: Guests enjoy benefits like late check-out, luggage storage, and quick access to transportation options. The hotel provides English language support and features like a laundry room and gym, enhancing the overall convenience for travelers.(based on 1,565 reviews)
Karieta
December 4, 2025
We are foreigners from America and really enjoyed our stay at the Ren He Hotel! Very clean, friendly staff, huge room. We got the family room (家庭房间）and it was exactly what we needed, even though we don’t have children! The location was also amazing because it was so close to 西湖 Westlake and all the shopping. 我们买很多东西🥰 5 stars all around! 小雪也很厉害！
Guest User
November 26, 2025
Excellent hotel experience it’s located at a very convenient area right next to west lake with various shops and mall around. Hotel was very accommodating and had excellent service, providing late check out, luggage storage, helping us find where to catch a didi and friendly service. Would definitely come back again and stay here!
Guest User
November 24, 2025
The hotel's location is the best, near Jixian Pavilion. Just walking distance to the West Lake. The room is very clean and spacious. Hotel have a robot Xiaozhou service is good My children like the family room so much. The staff are very friendly too great
jy_jy
November 24, 2025
This is one of the rare hotels with family rooms. Got a connected room for the kids, sold as 1 room. The kids room had no windows but main room has.
Rooms are clean and new. Enjoyed the stay very much.
Just beside west lake, but driving in is super jammed all the time.
Guest User
November 10, 2025
Just beside Xihu. Very convenient to visit xihu, it is also near metro station. Just a few stop to the Hangzhou east train station
Guest User
November 3, 2025
Recommend this hotel for travellers , very nice service and helpful for this hotels staff especially for 前台小杨 helping us arrange transportation and giving us suggestions. And tourism place around this hotel
Alex_Foong
October 31, 2025
Mrs wangxue service is good. Smile is beautiful ,near westlake ,room is clean ,good good good very good.
Anonymous User
October 29, 2025
Fantastic location very close to the metro and just opposite West Lake in the midst of eateries, restaurants and shopping. Nice breakfast spread and the soy milk was fresh and delicious. Will definitely stay in this hotel again.
Services & Amenities
Most popular amenities
Gym
Free
Public parking
Additional charge
EV charging station
Priority airport pick-up
Additional charge
24-hour front desk
Luggage storage
Free
Library
Restaurant
Cafe
Priority airport drop-off
Additional charge
Taxi booking service
Station pick-up service
Additional charge
Service robots
Conference room
Secretarial services
Playground
Kids' club
Wake-up call
Wi-Fi in public areas
Free
Laundry room
Additional charge
Gym
Conference room
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking, and Charge, CNY 30.00 (approx. £3.18) Daily. Limited parking spaces Reservation not possible
Public parking
Additional charge
Car charging facilities
Transportation
Taxi booking service
Station drop-off service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Front desk services
24-hour front desk
Lockers available
Concierge service
Electronic ID reader for check-in
Express check-in and check-out
Safe at front desk
Luggage storage
Free
Wake-up call
Tour and ticket booking service
Languages spoken
English
Chinese (Mandarin)
Food & drink
Snack bar
Convenience store/kiosk
Cafe
Lobby bar
Health & wellness
Gym
Free
Public areas
PA and sound system
Elevator
Ventilation system
Service robots
No smoking in public areas
Garden
Library
Cleaning services
Laundry service (off-site)
Clothes dryer
Clothes steamer
Laundry room
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for children
Children's bathrobes
Children's slippers
Children's toys
Children's toothbrushes
Playground
Books and videos for kids
Kids' club
Business services
Secretarial services
Conference room
Fax/copying service
Accessibility
Stair-free main entrance
Safety & security
CCTV in public areas
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Carbon monoxide alarm
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
The property will provide check-in details after booking
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 10 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineChinese
StyleA la carte
Opening hours[Mon - Sun] 07:00-10:00 Open
| Height | Fee |
|---|---|
Children | Contact property |
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CNY 600.00 (approx. £63.58) is charged.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2007
- Renovated: 2019
- Number of Rooms: 173
Phone:+86-571-87183666
Hangzhou Xuanhe Renhe Hotel is located in the commercial circle of Hubin pedestrian street on the Bank of Xizi lake, adjacent to the West Lake scenic area. It's only a two minute walk to the West Lake, and only about 400 meters away from exit C of longxiangqiao station of Metro Line 1.
Xuanhe Renhe Hotel is a famous hotel for "telling Hangzhou stories" It is a hotel with the theme of "elegant song". The lobby area is equipped with Hangzhou study and Starbucks services. The guests have an independent reading area. The hotel restaurant can accommodate 120 people at the same time. The hotel has its own parking lot.
In 2020, the hotel will be awarded the honorary titles of Jinding cultural theme hotel, Yingui Quality Hotel and Hangzhou quality hotel.
Xuanhe Renhe Hotel is a famous hotel for "telling Hangzhou stories" It is a hotel with the theme of "elegant song". The lobby area is equipped with Hangzhou study and Starbucks services. The guests have an independent reading area. The hotel restaurant can accommodate 120 people at the same time. The hotel has its own parking lot.
In 2020, the hotel will be awarded the honorary titles of Jinding cultural theme hotel, Yingui Quality Hotel and Hangzhou quality hotel.
Frequently Asked Questions
What’s the cancellation policy at Ren He Hotel?
The cancellation policy at Ren He Hotel depends on your room type and booking terms.What’s the cancellation policy at Ren He Hotel?
What are the check-in and check-out times at Ren He Hotel?
Check-in at Ren He Hotel starts from 14:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Ren He Hotel?
Is breakfast available at Ren He Hotel?
Yes, Ren He Hotel provides breakfast. Options include Chinese. Is breakfast available at Ren He Hotel?
Are pets allowed at Ren He Hotel?
No, pets are not allowed at Ren He Hotel.Are pets allowed at Ren He Hotel?
Does Ren He Hotel have a restaurant on-site?
Yes, Ren He Hotel features an on-site restaurant serving Chinese cuisine.Does Ren He Hotel have a restaurant on-site?
How do I get to Ren He Hotel from the nearest airport?
The nearest airport is Hangzhou Xiaoshan International Airport, located about about 51 mins from hotel by car (28.5 km) away.How do I get to Ren He Hotel from the nearest airport?
Does Ren He Hotel offer airport transfer services?
Yes, Ren He Hotel offers airport transfer services. Contact the hotel in advance to confirm availability and fees.Does Ren He Hotel offer airport transfer services?
About This Property
| Nearest Airport | Hangzhou Xiaoshan International Airport |
|---|---|
| Distance to Airport | 29.09KM |
| Nearest Train Station | Hangzhou Railway Station |
| Distance to Train Station | 2.53KM |
| Nearest Subway Station | Longxiangqiao |
| Distance to Subway Station | 0.31KM |
| Average Price From | GBP84 |
| Hotel Star Rating | 4 |