Read genuine traveler ratings & reviews to find your perfect stay.
Posted onDec 27, 2025
Guest User
I come to Tokyo several times a year, staying a fortnight or more each time. This time I spent seven nights at The Capitol Hotel Tokyu.
The room faced Hie Shrine. Through the floor-to-ceiling windows I could see the shrine's copper roof and half of Tokyo's skyline. The décor was modern without excess; the layout flowed easily, Bose speakers hidden in the walls, another set in the bathroom ceiling, connected by a 3.5mm jack. The curtains were motorized, though you hardly needed to close them.
The turndown service. I would leave in the evening and return late to find the room changed: only the hallway light and bedside lamp left on, a bottle of water and a glass on the nightstand, two chocolates beside them. The evening tea and teacup, previously stored in the cabinet, had been moved next to the coffee machine. These changes were so slight you had to think back carefully to confirm they had happened at all. The temperature and humidity had been adjusted. As if the room itself remembered your habits.
Room service fell short of the ryokan in Hakone or Lake Toya, but well above the ordinary hotel. Each day I made two or three cups of complimentary coffee, played music, read, wrote. In seven days I finished three books. The research ahead began to take shape.
There were drawbacks. No washing machine, but a decent laundromat ten minutes' walk away—a chance to wander the streets of Akasaka. The room provided HDMI and ethernet ports but no cables; for those who came to rest, perhaps a mercy. The minibar fridge was mostly occupied by drinks for purchase, same as the Imperial, though there was still room for my sparkling water.
The day I left it was half past five and fully dark. I could barely make out the faces of the bellhop and the taxi driver. Together they loaded my luggage into the boot. I wished the bellhop a happy new year in Japanese and told her I liked her hat. She smiled and returned the greeting. As the taxi pulled out of the underground drive, I thought of the inns Kawabata once wrote about: what had to be sought in the mountains of snow country can now be reached by elevator from the B2 exit of a metro station.
I have watched the Shinagawa Prince Hotel loosen quietly over time, slip a little. That kind of decline is rarely one great error. It begins the day someone forgets to leave a glass of water, neglects to move a packet of tea, omits a newspaper. As for The Capitol Hotel Tokyu: in Japanese, what I experienced over these seven days is called ちょうどいい.
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Price per night from:PHP 34,460
Posted onMar 31, 2026
Guest User
The room was quite comfortable. The Western restaurant is on the first floor, and that's also where breakfast is served. I particularly loved the pancakes at breakfast! The main course came with a simple self-service salad.
I stayed on the second floor. I asked the front desk for help confirming some items I wanted to buy, and they were very enthusiastic, even helping me make phone calls. There was a lovely Chinese lady there! All the staff were beautiful.
For anyone visiting Akihabara, staying here is incredibly convenient.
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Price per night from:PHP 6,841
Posted onJun 1, 2026
Guest UserWe had an excellent stay at the Tokyo Bay Shiomi Prince Hotel. Arriving by train, we entered through the side entrance and were immediately impressed by the spacious, welcoming lobby. The check-in process was seamless, and the complimentary skincare set was a very thoughtful touch. The spa facilities were clean and felt very secure thanks to the card-key access. Our room was large, spotless, and well-equipped with all the essentials. We also appreciated the lobby refreshments (coffee, tea, and water) while waiting for our airport bus. All the staff are very helpful especially the conceige counter. I highly recommend this hotel for anyone visiting Tokyo.
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Price per night from:PHP 9,941
Posted onJun 29, 2026
AnyougouAlthough the room was small, it was very well-designed! I worked comfortably leaning against the bench. There was also a large counter space next to the sink, perfect for putting things. I was here for a concert, and the hotel was super convenient for getting to Tokyo Dome, just a 25-minute subway ride away. Ginza for shopping was about a 10-minute walk. Getting here from Narita was easy too, either by Skyliner and then subway, or by taking a bus from Tokyo Station (which was about a 7-8 minute walk from the hotel). The staff spoke good English, so communication was a breeze. Next time I'm in Tokyo alone, I'll definitely choose to stay here again :D
Btw, I had a box of merchandise shipped to the hotel before I arrived, and when I checked in, a handsome Japanese staff member helped me carry it up to my room (sorry, I didn't catch his name, it sounded like Ta**mi or Ka**mi – a big thank you and shout-out to him 😊)
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Price per night from:PHP 5,748
Posted onJul 22, 2026|Main Tower Superior Twin Room Non Smoking
Anonymous User[”1. **Unbeatable Location for Airport Travel**\nThe hotel offers direct limousine bus service to both Narita and Haneda Airports right from its doorstep, making airport transfers incredibly convenient – no need to lug heavy suitcases around. It's just a 3-minute walk to Tochomae subway station, with Shinjuku-Nishiguchi (West Exit) only 5-8 minutes away. Takashimaya, Odakyu Department Store, and Don Quijote are all within walking distance, making it super easy to shop for Sylvanian Families, Chanel, and cosmetics. Plus, there's a FamilyMart convenience store on the second floor, perfect for late-night essentials.”,”2. **Spacious Rooms, Especially for Tokyo**\nCompared to most compact Tokyo hotels, the rooms here are remarkably spacious, allowing you to easily open up a 28-inch suitcase. The newly renovated rooms come with multiple USB charging ports and modern amenities. High-floor rooms offer stunning views, perfect for overlooking Shinjuku's city nightscape in the evening. Soundproofing is excellent, completely blocking out street noise. The toiletries are high-quality, and the bathroom features a dry/wet separation design with ample supplies.”,”3. **Attentive Service and Comprehensive Facilities**\nThe front desk accepts Alipay, UnionPay, and WeChat Pay, making it very friendly for Chinese tourists. The 24-hour front desk offers free storage for large luggage, so you can shop for luxury goods without worry. The buffet breakfast offers a rich variety, including Japanese set meals, Western pastries, and fresh fruit. Executive floor guests also have access to an exclusive lounge with complimentary drinks and snacks all day. Shinjuku Central Park is right next to the hotel, perfect for a relaxing morning stroll.”]
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Price per night from:PHP 11,984
Posted onJul 22, 2026|Two Bedroom Deluxe
garymaoThis hotel is located in the heart of Tokyo, offering excellent transport links. You can access Otemachi Station, Tokyo Station, and even Ginza and Nihonbashi directly from the underground passages. The surrounding area is primarily office buildings, making it a relatively quiet neighborhood. The room facilities are all new, and the small kitchenette is very convenient for preparing simple meals. While the hotel's exterior isn't particularly eye-catching, and many reviewers mention it's hard to find, if you use the underground passage, just follow the signs to exit C6a, turn right upon reaching ground level, and it's about 30-40 meters away. The basement level has many restaurants, mostly serving casual meals. If you're looking for something like yakiniku or sukiyaki, you'll need to walk for over ten minutes. However, if you plan ahead and use the underground passages, you can cut your travel time by about half.
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Price per night from:PHP 24,636
Posted onJun 14, 2026|Queen Room
iPrisssyI had an excellent stay at YOTEL Tokyo Ginza and would absolutely stay here again.
From the moment I arrived, the service and accommodations exceeded my expectations. The luggage storage option was incredibly convenient and made it easy to enjoy the city before check-in and after check-out without having to drag my bags around Tokyo.
One of the highlights of my stay was the restaurant. The food was delicious, the atmosphere was inviting, and it was a great option whether I wanted a quick bite or a relaxed meal. The on-site bar was another standout feature—perfect for unwinding after a long day of exploring.
I also really appreciated the late checkout accommodation, which added a level of flexibility and comfort that made my departure day much less stressful.
The room was clean, comfortable, and thoughtfully designed, making it easy to relax and recharge. Overall, every aspect of the experience felt well worth the cost.
If you’re looking for a modern hotel with great amenities, excellent service, and a convenient location, I highly recommend YOTEL Ginza. I’ll definitely be staying here again on my next trip to Tokyo.
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Price per night from:PHP 8,251
Posted onJul 12, 2026
Guest UserThe service was excellent and the views were stunning. The complimentary executive lounge access was a real highlight – the food was delicious and you get a fantastic view of Tokyo Tower, perfect for photos. The spa and fitness center services were also good. Everything was very clean, and the hotel's ambiance was beautiful, with a well-designed lobby. The service staff were incredibly attentive, always smiling, and just wonderful!
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Price per night from:PHP 12,897
Posted onJul 5, 2026
Giselle Lu
The room was quite small, basically just a place to sleep. You could open your suitcase, but it made the space feel a bit cramped.
The room's amenities weren't very new. The only thing I found really practical was the spacious vanity, which was great for putting things down. However, I wouldn't say it was easy to do makeup, as the whole bathroom was quite basic, lacking a proper vanity light or mirror.
Although this hotel came up as one of the top three (I think it was the first) when I searched for Shinjuku area accommodations, the closest subway station is actually Nishi-Shinjuku. It takes about a fifteen-minute walk to get to Shinjuku JR Station.
There aren't many convenience stores nearby, as the hotel is located above the metropolitan government building. There were even some homeless people in the vicinity (?).
The hotel staff automatically provide service in English, which made communication much smoother than in many other Japanese hotels. The guests were also predominantly Westerners.
The most impressive part of the entire hotel was probably the grand lobby.
Overall, the service was fine, but next time, I'd probably use a similar budget to stay at a different five-star hotel.
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Price per night from:PHP 17,723
Posted onMay 12, 2026|Superior Double Room-Non-Smoking
Joyful TravellerWhile this hotel has a convenient location, the experience was ruined by a lack of basic hospitality and very cramped quarters. The room was so small it was difficult to even open two large suitcases. More disappointing, however, was the staff’s attitude. Everything is followed strictly 'by the book' with zero flexibility. I was told a late check-out would be charged by the hour, and even a simple request for a complimentary bottle of water was flatly denied. The staff were condescending and never offered a smile, making for a very unwelcoming environment. A small gesture like a bottle of water costs almost nothing but earns customer loyalty; unfortunately, this hotel chooses rigid rules over guest satisfaction. I would not recommend staying here.
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Price per night from:PHP 4,031